Medical assistant/medical receptionist

Monarch Maples Pediatrics is seeking an energetic, flexible, team-oriented individual for our busy St. Albans and Enosburgh offices. Excellent telephone, customer service and communications skills are a must. This will be a dual role as a Medical Receptionist and a Medical Assistant.

Responsibilities:

• Obtain and accurately record patient vitals
• Administer vaccines
• Perform point of care (POC) testing
• Perform venipuncture
• Complete various forms/documents
• Document patient information clearly and accurately in the electronic medical record (EMR)
• Support providers during visits as needed
• Maintain a clean, safe and organized clinical environment
• Schedule patients for office visits and coordinate follow ups
• Maintain and manage triage bucket, ensuring timely responses and follow-through
• Maintain and process the fax bucket, including routing documents appropriately
• Communicate results to patients and families per provider direction
• Process medication refills and electronic prior authorizations

Skills:

• Knowledge in basic vital signs
• Familiarity with outpatient clinic operations and pediatrics
• Knowledge of medical terminology and procedures is a plus
• Ability to work effectively in a fast-paced environment
• Excellent communication skills and a compassionate approach towards patient care
• Strong organizational skills and attention to detail
• Familiarity with phone systems and handling high call volumes

Experience:

• Medical Assistant certification preferred (or equivalent experience)
• Previous experience working in a medical office or similar healthcare setting is preferred.
• Experience working in pediatrics is preferred

Job Type:

Full-time

Location:

Primarily Saint Albans office with working in Enosburg office occasionally

Pay:

$20.00 - $23.00 per hour

Hours:

M-F 8-4:30 some evenings as needed during busy season

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance