Overview

You’ll be an important member of the operations team, overseeing the day to day needs of the specialty dental operation. You’ll be in charge of executing the operational components of the company’s vision, including the service platform and dental philosophy, ensuring your district is in line with the company mandate. Plus, you’ll manage employee and patient relations, while working with the team to achieve operational goals.

Schedule (days/hours)

Monday - Friday 8am-5pm

Responsibilities

• Ensuring flawless execution of operational standards, and ensuring services are compliant with professional standards, state and federal regulatory requirements.
• Achieving revenue goals by managing patient scheduling, staff productivity, collections and receivables, specialty referrals, and miscellaneous expenses related to operations.
• Managing labor costs for the supervisory team, ensuring compliance with budgetary guidelines.
• Increasing and stimulating new patient growth and patient retention through sales, marketing, and promotional programs.
• Responding to doctor, patient and employee grievances, complaints and inquiries, seeking assistance as needed.
• Communicating with Office and Dental leadership to ensure they have necessary support.

Compensation

$80,168.40 Yearly

About Us

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports nearly 700 affiliated dental offices. We are in 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com.