Manager, internal and executive communications, amazon health services

The Amazon Health Services communications team is seeking a strategic communications professional to support senior leadership in championing our mission to make it easier for more people to get and stay healthy. Our team has the unique opportunity to work at the intersection of technology and health care, and make a real impact on the lives' of the customers and patients that our business serves.

In this role, you’ll help shape the strategy, develop the voice, and identify the platforms for our Amazon Health Services executives to communicate to distinct internal and external priority audiences. We are looking for a detail-oriented self-starter that has proven experience building and disseminating effective messaging frameworks within complex organization, and is savvy about optimizing earned and owned channels. This person must be a critical thinker, detail-oriented writer, and strong problem solver to provide counsel and drive clarity through ambiguity.

Key job responsibilities

• Develop and execute communication strategies aligned with Amazon Health Service’s business priorities
• Create impactful, thoughtful content including talking points, written materials and social media posts that articulate leadership’s vision
• Build and execute strategic engagement plans for key internal and external events
• Provide trusted counsel and communication support within tight timelines, anticipating issues and developing proactive response strategies
• Monitor industry trends and news cycles and apply learnings to strengthen our approach

A day in the life

• Meet with key leaders across HR, clinical, legal, and business and create strategies and messaging to support priority business initiatives
• Prep leaders for internal and external speaking engagements, drafting briefing documents and conducting training sessions
• Create comprehensive messaging framework that can be used as a guide for teams throughout the business, accounting for all priority audiences
• Translate priority messages into intentional executive social media campaigns
• Lead change management communication strategies for internal audiences, including project management and content creation
• Work with executive assistants and other stakeholders to manage internal and external event engagements for key executives

About the team

The Amazon Health Services' (AHS) communications team is a key partner in delivering on the organization's mission to make it easier for people to get and stay healthy. We serve unique internal and external audiences across Amazon Pharmacy, Amazon One Medical and Health AI. Our team has the unique opportunity to work at the intersection of technology and health care, and make a real impact on the lives' of the customers and patients that our business serves.

Basic Qualifications:

• 7+ years of recent professional communications or public relations experience
• Bachelor's degree
• Proven ability to manage multiple complex priorities and deliver quality work under tight deadlines

Preferred Qualifications:

• Experience supporting C-suite executives or senior leadership in fast-paced, high-visibility environments
• Experience in technology, health care, or large publicly-traded organization(s)
• Issues management experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.