Position Overview

The Manager, Workplace Design & Experience is a strategic role responsible for shaping innovative environments across TD's U.S. real estate portfolio. This role leads planning, design strategy, and experience for corporate and retail environments, executive spaces and amenity areas that support employee and client engagement, business performance, brand expression and operational excellence.

The successful candidate is a forward-thinking design professional who leverages Artificial Intelligence (AI) to iterate design concepts as well as to evolve and maintain design standards and metrics while maintaining strong design and technical expertise.

Depth & Scope

• Researches relevant benchmarking and industry trends
• Brainstorms and conceptualizes a variety of possible experience scenarios and provides definition and application logic
• Creates and develops business-specific concepts and solutions
• Connects requirements across lines of business to ensure standards alignment and clear direction for partners and consultants
• Participates in planning, managing, and implementation of special programs providing design experience subject matter expertise (SME) as related to other business unit initiatives having an impact
• Establishes a close team relationship with all project partners to identify opportunities, challenges, and solutions to address customer requirements and special needs with actionable insight
• Manages multiple, broad, and large-scale initiatives
• Collaborates to ensure solutions developed meet company design and technical standards
• Manages external consultants to ensure timely and accurate production of design solutions that meet business objectives and align with established Company procedures and applicable legal and regulatory guidelines

Education & Experience

Bachelor’s degree required. Graduate Degree or progressive work experience in addition to experience below 5+ Years of related experience. Registered or unregistered architect, project manager or designer, licensed professionals preferred. Experience with LEED & WELL, LEED AP & WELL AP certification preferred. Must have management experience related to consultants. Must have excellent organizational and communication skills. Multi-day travel may be required, including travel to active construction sites. Must possess excellent computer skills including Microsoft Office suite including Microsoft Project. Must have experience reading and performing quality control for construction documents. Must have demonstrated architectural/interior design experience related to corporate and retail projects.

Preferred Qualifications

Bachelor’s degree in Interior Design, Architecture or related discipline. Financial services or large corporate workplace experience is an asset.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.