Who we are:

The Domain Companies is a national real estate development and investment firm focused on making a positive and lasting social, economic, and physical impact on the communities in which we build. Domain is responsible for a diverse range of innovative projects including affordable, mixed-income and luxury apartments, condominiums, hospitality, retail, entertainment venues, and creative workspace. Our success is a result of our community-focused approach, collective entrepreneurial spirit, and the unique skills and experience of our people. Our team stays at the forefront of our industry by striving for excellence and innovation in everything we do. The result is a dynamic environment that encourages creativity and offers the opportunity for growth and advancement.

What we’re looking for:

We are seeking an experienced Maintenance Supervisor who is passionate about our people, the resident experience, and running a best in class property. The ideal candidate will be a self-starter with excellent customer service skills, passion for delivering a high-quality product, and creating a positive team member experience. We are highly entrepreneurial and look to you to be flexible yet results driven. We have tight deadlines and rely on you to meet them. While we work hard, it’s important we take time to have fun and collaborate. Culture fuels us here at Domain, that’s why we host Company volunteer days, community engagement and volunteer opportunities, and team building events such as Company outings.

What you'll be doing:

• Establish and maintain relationships with team members, residents, vendors, community leaders, financial partners and city agencies in collaboration with upper management.
• Consistently make a conscious and positive impact on all individuals that your Domain footprint reaches and beyond.
• Identify and seek out opportunities to add value to the property, the resident and team member experience.
• Lead and develop direct reports. Ensure that they feel supported, aligned, and engaged in their role and connected to the greater team and Company.
• Complete and oversee building/unit repairs, upgrades, janitorial work, and construction as needed.
• Perform monthly building, sprinkler, boiler and preventative maintenance inspections.
• Train team in proper cleaning and repair procedures as needed.
• Develop and implement an inventory control system for the maintenance department.
• Prepare supply and purchase orders.
• Distribute, assign, collect, and track work orders from initiation to completion.
• Act as liaison between contractors and management including but not limited to the monitoring and scheduling of contractor jobs.
• Create an environment that promotes and demonstrates the importance of safety.
• Act quickly to identify and correct hazardous conditions to mitigate the company’s liability risk and protect our team members/residents.
• Perform 24 hour on-call emergency repairs such as leaks, clogged drains, lock outs, no heat/hot water, etc.

Skills, Experience, and Qualifications Required:

• High school diploma or GED required.
• HVAC certified with Type III license (preferred).
• Experienced in all aspects of residential building maintenance with an emphasis on planning/scheduling and preventive maintenance.
• Expertise in plumbing with working knowledge of electrical, carpentry, flooring/tiles, painting, and appliance repair.
• Experience leading and developing a maintenance team is required.
• Must be experienced in MS Office products such as MS Word, Excel, and Outlook.
• Technically savvy with the ability to learn our property management software. Yardi Voyager and Building Link experience preferred.
• Customer centric with a warm demeanor, positive attitude and impeccable follow through.
• Ability to work independently and with a team.
• Ability to plan and prioritize efficiently and motivate/lead team members.
• Ability to work in a fast-paced environment and complete multiple tasks with simultaneous deadlines.
• Strong written and oral communication and problem-solving skills.
• Knowledge of the city; knowledge of the local transportation options to include public and private transportation options.

Physical Demands:

This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time. Involves manual dexterity for using keyboard, mouse, and other office equipment. May involve moving or lifting items at or under 75 pounds. Lifting belt is required.

Work Hour Requirements:

Schedule: Monday - Friday (8am to 5pm). Ability to work a flexible schedule based on company needs. Regular, dependable attendance and punctuality.

Compensation & Benefits:

Competitive pay with potential annual bonuses. Health and wellness benefits. 401(k) matching program. Paid time off and volunteer time off. Fun extracurricular and perks. MyDomain discounts at local retail businesses. Volunteer and community engagement opportunities. Professional development opportunities. This job description is not all inclusive. The Domain Companies reserves the right to amend this job description at any time. The Domain Companies is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.