Main office receptionist

Job Summary:

The Main Office Receptionist is responsible for the professional and efficient managing of visitors, customers, telephone calls and messages, as well as a variety of clerical duties that support the operation and presentation of a professional office. This position will complete various special projects on top of daily duties and will be expected to complete all tasks in a timely manner.

Essential Duties:

• When on duty, ensure the desk located near the board room and safe deposit is covered during business hours.
• Ensure that those in the work area are there for appropriate business.
• Answer and direct phone calls appropriately.
• Receive and log all deliveries.
• Complete special projects assigned by the deadline given.
• Report any suspicious activity.
• Organize, package, and distribute outgoing and incoming mail. This is to include US Mail, Interoffice mail, and express mail.
• Organize and maintain the Boardroom.
• Safe Deposit services.
• Delivery and pickup of US Mail to the local post office.
• Support branch staff as requested.
• Other duties as requested by Management.
• Organize, stock, and replenish supplies of the employee lunch/breakroom.

Compliance:

Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security and privacy requirements. This position will elevate suspicious activity to supervisory staff and/or BSA department. Completes compliance and other technical training workshops as assigned.

Basic Knowledge, Skills and Abilities:

• Basic mathematics skills.
• Ability to actively listen & learn.
• Ability to respectfully communicate with management and co-workers.
• Ability and desire to foster and interact in a team environment, and willingness to contribute to team efforts.

Officer Title Eligibility:

For qualified positions, the Bank may designate Officer Titles to employees who meet defined competencies for an eligible position. This position is not eligible for an Officer Title.

Equipment Operated:

Desk Top Computers, Standard Office Equipment (copiers, fax machines, telephones).

Physical Requirements & Work Environment:

Requires sitting for prolonged periods of time. Requires lifting of 25 lbs. Office setting w/controlled temperature.

Education and Experience:

High School Diploma or equivalent required. Preferred candidate must have one year of clerical experience.

This job description is not intended to be all-inclusive, and employees will be required to perform additional related work duties as assigned by their immediate supervisor and/or management.

Farmers and Merchants Bank of Long Beach reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.