Loaner Agent/Coordinator

Opening from Motor Werks in Barrington - Loaner Agent/Coordinator

Are you passionate about providing exceptional customer service in the automotive industry? Join our team at Motor Werks, part of the prestigious Murgado Automotive Group, as a Loaner Agent/Coordinator!

What You’ll Do:

As a Loaner Agent/Coordinator, you will be responsible for managing the dealership's loaner vehicle program, ensuring a smooth, efficient, and professional experience for our customers. You will assist customers with loaner vehicles, coordinate with the service team, and maintain detailed records to keep our program running flawlessly.

Key Responsibilities:

• Manage the loaner vehicle fleet and ensure vehicles are clean, fueled, and ready for use.
• Greet and assist customers in the loaner process with a positive, professional attitude.
• Coordinate with the service department to meet customer needs and ensure timely return of loaner vehicles.
• Maintain accurate records of loaner vehicles, including condition reports, mileage, and contracts.
• Inspect loaner vehicles upon return for any damages or issues.
• Ensure compliance with dealership and manufacturer policies regarding loaner vehicles.

What We’re Looking For:

• Strong customer service skills with a friendly, professional demeanor.
• Excellent communication and organizational skills.
• Detail-oriented and able to manage multiple tasks in a fast-paced environment.
• Previous automotive or loaner fleet experience is a plus but not required.
• Valid driver’s license and clean driving record.

What We Offer:

• Competitive pay and benefits package.
• Opportunities for career growth within the Murgado Automotive Group.
• Dynamic and supportive work environment.
• Employee discounts on vehicle purchases, parts, and service.

Why Work at Murgado Automotive Group?

At Murgado Automotive Group, we pride ourselves on providing exceptional service to our customers and a supportive, growth-focused environment for our employees. We’re committed to fostering a culture of excellence and offering our employees the opportunity to thrive within the automotive industry.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance