About our Company:
We are a premier hospitality company with a 30,000 case DTC operation in the Temecula Wine Country. We are farming over 200-acres with 22 French and Italian varietals under the Bottaia and Ponte Winery labels.
Job Summary:
The Limo Attendant will be primarily stationed at the Tasting Room entrance to the BOTTAIA Winery Tasting Room. The Attendant will offer a verbal welcome, open the doors, and answer questions from guests.
Compensation:
$23.00-$25.00 hourly DOE
Status:
Part-Time
Schedule:
- Schedule depends on Winery's needs.
- Weekends + holidays are a must.
- 11:00am-5:30PM
Essential Duties and Responsibilities:
- Be familiar with emergency procedures, and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency.
- Monitor limos as they enter the property ensuring they have a reservation and follow limo procedures.
- Politely greet each limo, bus, or charter vehicle as they enter, and ask if they have a reservation.
- Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.
- Ensure guests are exhibiting appropriate behavior and are not intoxicated upon entering the property.
- Politely refuse any groups and individuals who are not sober or who are exhibiting inappropriate behavior.
- Respond to guest requests and emergencies in a timely and professional manner.
- Welcome groups who are sober, behaving, and have a reservation.
- Maintain orderly and safe conduct of guests while on property.
- Enforce policies related to the minimum age limit.
- Enforce ADA service animal policies according to law.
- Report all suspicious occurrences or safety concerns.
- Follow lost and found procedures and ensure guest property is properly secured.
- Perform any additional duties as requested by the Tasting Room Manager.
Knowledge, Skills, and Abilities:
- Ability to treat all associates and guests in a respectful manner.
- Exhibit integrity (honesty and truthfulness).
- AA degree in Police sciences or related field.
- Current California Guard card required.
- Must have excellent communication skills.
- Must be able to work in a standing position for long periods of time, and in the outdoors, during inclement weather.
Qualifications:
- Must be available to work weekends, holidays, and special events.
- Ability to make quick and sound decisions.
- Positive attitude, good conversational skills and enjoys working with the guests.
- Fluent in English.
- Able to engage the guests in a clear and professional manner.
- Be willing and able to work well under pressure.
- Work in high paced work environment.
- Ability to multitask.
Company Standards:
- Understand the BOTTAIA Values, and Service Standards.
- Ensure the safety of guests and associates.
- Follow the environmental standards set by the Company.
- Treat all associates and guests in a respectful manner.
- Exhibit integrity (honesty and truthfulness).
- Perform any other duties as required by your Manager.