Massanutten Resort
Massanutten Resort·10 days ago

Learning center reservations staff

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Location

onsite, McGaheysville, VA, United States

Salary

$26k/yr

Commitment

Part Time

Level

Junior (<2 years)

Required skills

Customer serviceProblem solvingComputer literacyPhone etiquetteCash handlingReservation managementCommunication skillsInterpersonal skills

Job Description

Job Summary

Perform all office duties needed to meet the needs of our Learning Center guests including making lesson reservations in-person, over the phone and online. Answer any guest questions regarding Learning Center operations, hours and rates. Must have excellent customer service skills and be able to problem solve in a fast-paced customer focused environment.

Required

  • Pleasant outgoing personality
  • Comfortable with computer and phone work
  • Ability to learn the different computer programs needed to do the job

Preferred

  • Previous customer service experience
  • Prior cash handling experience

Job-Type

Seasonal

Typical Schedule

Days:

  • Varies, including weekends and holidays as needed

Hours:

  • Varied hours
  • 12 to 16 hours a week

Compensation

Pay: $12.77/Hour

Core Responsibilities

  • Responsible for in-person, telephone and online reservations for group and private lessons
  • Understand and be able to perform the daily office duties of the Learning Center
  • Responsible for receipts and deposits received during assigned shifts
  • Adhere to departmental policies and procedures to maintain a professional office atmosphere
  • Other duties as assigned by management

Applications are accepted until 2:00 PM on Friday, November 30. For more information, contact José Antonio Martínez at 540.289.3143.

Ready to join the team?

Apply now