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  5. Onsite It Support Manager jobs in Charleston, West Virginia, USA

Onsite It Support Manager jobs in Charleston, West Virginia, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager On-Site in Charleston — Lead West Virginia's Tech Frontline

Charleston companies are actively seeking a skilled IT support manager to oversee daily technical operations and strengthen internal help desk teams. This on-site position offers 101 opening for professionals ready to combine leadership with hands-on troubleshooting in a growing regional market. With businesses across West Virginia modernizing their IT infrastructure, demand for IT support manager jobs in Charleston continues to rise steadily.

The ideal candidate brings strong knowledge of network administration, ticketing systems, and hardware or software troubleshooting, paired with proven leadership abilities. Employers hiring for IT support positions typically look for excellent communication skills, a customer-first mindset, and the ability to train and mentor junior technicians. Familiarity with cloud platforms, cybersecurity basics, and IT service management frameworks like ITIL gives candidates a strong edge. Companies looking to hire an IT support manager often prioritize adaptability and calm decision-making during high-pressure outages or system failures.

On-site work remains the standard for this role in Charleston, as it requires direct oversight of hardware systems, in-person staff coordination, and immediate response capabilities. Local businesses, healthcare institutions, and government offices continue to expand their in-house IT teams, fueling steady interest in IT support vacancies throughout the region. This hands-on environment allows managers to build strong relationships with end users while ensuring systems run smoothly across the organization.

If you are ready to take the next step in your IT career, explore current opportunities through Global Work AI and connect with employers actively hiring for this role. Whether you are an experienced leader or transitioning into management, now is a great time to pursue IT support manager jobs in Charleston and make a lasting impact on a growing organization.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Charleston?

    Pay for an it support manager in Charleston, West Virginia typically reflects local market size, employer type, and years of supervision experience. In the USA, salaries often land in the mid-$70,000s to low-$100,000s, with public sector, healthcare, and larger private employers sometimes offering more when on-call duties or broader team leadership are included. Total compensation can also vary with benefits and bonus structure. Reviewing current Charleston listings alongside nearby West Virginia roles can give a clearer picture of today’s range.
  • What skills and qualifications are required for an it support manager job?

    Strong candidates usually combine technical troubleshooting with people management. For an it support manager position, employers in Charleston often look for knowledge of Windows and cloud-based environments, ticketing systems, endpoint support, network basics, user provisioning, and service desk workflows. Equally important are communication, prioritization, coaching, and the ability to document processes. A bachelor’s degree in information technology or a related field is common, though hands-on experience can matter just as much. Comparing requirements across local postings helps show which abilities are most valued.
  • What are the main responsibilities of an on-site it support manager?

    Day to day, this role centers on keeping users productive and systems running smoothly. An on-site it support manager in Charleston typically oversees service desk staff, assigns tickets, handles escalations, tracks response times, and coordinates fixes with infrastructure or security teams. Because the job is on-site, you may also support hardware setup, office moves, printer issues, access control, and in-person training. You’ll often refine procedures and service standards as well, so checking how different employers structure support teams can be useful.
  • What does the hiring process look like for an it support manager role in Charleston?

    Most employers begin with a resume review focused on leadership, technical depth, and service delivery results. In Charleston, the next steps for an it support manager role usually include one or two interviews, a discussion with IT leadership, and sometimes a scenario-based assessment on troubleshooting or team coordination. Some organizations also use background checks or references before extending an offer. Because timelines vary by company, reviewing recent local postings can help you understand whether a given employer moves quickly or prefers a longer selection process.
  • What experience do employers usually want for an it support manager position in Charleston?

    Hiring teams often prefer candidates with several years in IT support, including some time in a lead or supervisory capacity. For an it support manager role in Charleston, experience with service desk operations, incident management, hardware and software deployment, and cross-functional coordination tends to stand out. Employers may also expect a record of improving response times, training staff, or supporting business users directly. If you are earlier in your career, look for openings that welcome team lead or senior technician backgrounds to gauge fit.
  • What certifications can help you stand out when applying for an it support manager job?

    Certifications can strengthen an application when they match the environment you’ll support. For an it support manager in Charleston, common options include CompTIA A+ or Network+, ITIL Foundation, Microsoft certifications, and sometimes Cisco or project-focused credentials. These can signal both technical credibility and process discipline, especially in organizations that rely on structured service management. The best choice depends on the stack and size of the employer, so compare a few current job ads before investing time in one path.
  • What career growth opportunities are there for an it support manager?

    This role can lead into broader leadership or specialized technical paths. An it support manager in Charleston may advance to IT operations manager, infrastructure manager, service delivery manager, or director-level positions as business scope expands. Some professionals move toward cybersecurity, systems administration, or cloud operations after building strong user-support and process skills. Growth often depends on measurable improvements in service quality and team performance, so it helps to look at related openings to see which next-step roles are most common in the market.

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101 jobs found

  • F

    Family Dollar Stores Of West Virginia

    4 days ago

    Assistant store manager - temporary

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, Charleston, WV, United States
    Part TimeNo Skills
  • Brightstar Lottery

    Brightstar Lottery

    4 days ago

    Computer operator

    Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our...

    onsite, Charleston, WV, United States
    $29k – $52k/yrFull TimeJunior (<2 years)
  • Orkin LLC

    Orkin LLC

    5 days ago

    Customer service agent

    Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building...

    onsite, Charleston, WV, United States
    $36k/yrFull TimeJunior (<2 years)
  • Summit BHC

    Summit BHC

    5 days ago

    Case manager ft

    About the Job: PURPOSE STATEMENT: The Case Manager supports the clinical services department by providing case management to the different units within the facility. Responsible for the overall...

    onsite, Charleston, WV, United States
    Full TimeEntry with Degree
  • Healthnet Aeromedical Services Inc

    Healthnet Aeromedical Services Inc

    6 days ago

    Executive assistant

    HealthNet Aeromedical Services HealthNet Aeromedical Services is guided by a clear mission, vision, and set of values that shape every aspect of our program. Our mission centers on delivering...

    onsite, Charleston, WV, United States
    Full TimeMiddle (2-4 years)
  • Goodwill Industries of the Summit

    Goodwill Industries of the Summit

    7 days ago

    Substance use disorder program case manager - charleston

    Job Details Job Location: Charleston Prosperity Center and Warehouse - CHARLESTON, WV 25302 Position Type: Full Time Job Category: Nonprofit - Social Services Company Description At Goodwill...

    onsite, Charleston, WV, United States
    $36k/yrFull TimeJunior (<2 years)
  • Flaherty Sensabaugh Bonasso PLLC

    Flaherty Sensabaugh Bonasso PLLC

    7 days ago

    Secondary receptionist / file clerk

    Flaherty Sensabaugh Bonasso PLLC is seeking a part-time professional Receptionist /File Clerk for our Charleston, WV office. The ideal candidate will be an organized and detail-oriented self-starter....

    onsite, Charleston, WV, United States
    Part TimeJunior (<2 years)
  • Sheetz, Inc

    Sheetz, Inc

    7 days ago

    Store team member - #857

    OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member’ because that’s what you’re...

    onsite, Charleston, WV, United States
    Part TimeJunior (<2 years)
  • Par Mar Stores

    Par Mar Stores

    8 days ago

    Assistant manager

    Position: Assistant Manager Reports to: Store Manager As an Assistant Manager, you will help operate our stores on a day-to-day basis. You will help the Store Manager, ensuring that every shift...

    onsite, Charleston, WV, United States
    Full TimeNo Skills
  • Penney OpCo LLC

    Penney OpCo LLC

    9 days ago

    Supervisor - charleston town center

    Overview As a Part-Time Supervisor , you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute...

    onsite, Charleston, WV, United States
    $24k – $32k/yrPart TimeJunior (<2 years)
  • Sheetz, Inc

    Sheetz, Inc

    12 days ago

    Store supervisor - #847

    OVERVIEW Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a...

    onsite, Charleston, WV, United States
    Full TimeJunior (<2 years)
  • Family Dollar

    Family Dollar

    13 days ago

    Customer service associate i

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

    onsite, Charleston, WV, United States
    Part TimeJunior (<2 years)
  • WillScot

    WillScot

    14 days ago

    Setup tech

    At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins...

    onsite, Charleston, WV, United States
    Full TimeJunior (<2 years)
  • Intrepid Staffing Services

    Intrepid Staffing Services

    17 days ago

    Dcm case provider supervisor - west virginia

    JOB PURPOSE: The DCM Case Provider Supervisor manages a team of Case Managers providing disaster case management services to individuals and families impacted by disasters. The Case Management...

    onsite, Charleston, WV, United States
    Full TimeLead / Manager
  • UDR Consulting Inc

    UDR Consulting Inc

    19 days ago

    Mainframe systems programmer

    UDR is seeking qualified candidates for a Mainframe Systems Programmer opportunity in Charleston, West Virginia. Description Operating System Management: Install, configure, upgrade, and maintain...

    onsite, Charleston, WV, United States
    Full TimeSenior (5+ years)
  • UDR Consulting Inc

    UDR Consulting Inc

    20 days ago

    Senior sql server database administrator

    UDR is seeking qualified candidates for a Senior SQL Server Database Administrator opportunity in Charleston, West Virginia. Description Core Responsibilities Database Architecture & Design:...

    onsite, Charleston, WV, United States
    Full TimeSenior (5+ years)
  • UDR Consulting Inc

    UDR Consulting Inc

    20 days ago

    Learning management system & elearning development specialist

    Learning Management System & eLearning Development Specialist UDR is seeking qualified candidates for a Learning Management System & eLearning Development Specialist opportunity in Charleston, West...

    onsite, Charleston, WV, United States
    Full TimeSenior (5+ years)
  • Sheetz, Inc

    Sheetz, Inc

    22 days ago

    Store team member - #847

    OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member’ because that’s what you’re...

    onsite, Charleston, WV, United States
    Part TimeJunior (<2 years)
  • Tidal Basin Holdco, LLC

    Tidal Basin Holdco, LLC

    a month ago

    Case manager supervisor

    THIS IS A TEMPORARY EMPLOYMENT OPPORTUNITY Position Summary: Tidal Basin, a leading emergency management consulting firm, has an opportunity for qualified Case Manager Supervisor’s for the FEMA...

    onsite, Charleston, WV, United States
    Full TimeLead / Manager
  • CommuniCare Health Services

    CommuniCare Health Services

    a month ago

    Rn nursing unit manager

    Job Address: 3819 Chesterfield Ave Charleston, WV 25304 A DEEPER COMPASSION, FOR A HIGHER PURPOSE Nurses are at the heart of our world-class, patient-centered standard of care. Day in and day out,...

    onsite, Charleston, WV, United States
    Full TimeJunior (<2 years)

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