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  4. IT Support Manager

Onsite It Support Manager jobs in Milwaukee, Wisconsin, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

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IT Support Manager Jobs in Milwaukee: Lead On-Site Support Teams

Milwaukee's growing technology sector continues to fuel demand for skilled IT support manager jobs in Milwaukee, as local businesses invest in stronger technical infrastructure. This on-site position offers 40 open roles for professionals ready to lead help desk operations and drive service excellence. Companies across Wisconsin are actively seeking candidates who can manage teams while keeping systems running smoothly.

Successful candidates bring a blend of technical expertise and leadership skill, including strong knowledge of network troubleshooting, hardware and software support, and ticketing systems like ServiceNow or Jira. Employers also value excellent communication, problem-solving under pressure, and the ability to mentor junior technicians. Familiarity with ITIL frameworks, cybersecurity basics, and vendor management further strengthens a candidate's profile for these IT support manager positions.

On-site work remains the standard for this role in Milwaukee, where hands-on hardware management and immediate team coordination are essential to daily operations. Local companies favor in-person leadership to ensure rapid response times and consistent service delivery across departments. The regional hiring outlook remains strong, with steady demand from manufacturing, healthcare, and finance sectors looking to hire a IT support manager who can keep pace with evolving technology needs.

If you're ready to take the next step in your IT career, explore current IT support manager vacancies through Global Work AI and connect with employers who value your leadership and technical skills. Discover new opportunities and take charge of your professional growth today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Milwaukee?

    In Milwaukee, compensation for an it support manager often lands around the low- to mid-$90,000s, with total pay shifting based on team size, industry, and depth of infrastructure oversight. Larger employers in Wisconsin, especially healthcare, manufacturing, and finance, may offer higher packages when the role includes after-hours coverage or security oversight. Local salary data can vary, so it helps to compare current Milwaukee listings with nearby systems administrator and IT operations roles to see how pay is being structured today.
  • What skills and qualifications are needed for an it support manager role?

    Employers in the USA usually look for a blend of technical depth and people leadership. For an it support manager, that often means strong Windows and Mac support knowledge, ticketing system experience, vendor coordination, troubleshooting, and the ability to coach a team. A bachelor’s degree in information technology or a related field is common, though equivalent hands-on experience can also count. In Milwaukee, strong communication and service management skills matter because many office teams depend on fast, clear support; reviewing current postings can show which tools are most requested.
  • What are the main responsibilities of an it support manager in an on-site office?

    Day to day, this on-site role usually centers on keeping office technology dependable and staff productive. An it support manager may supervise help desk work, assign tickets, monitor service levels, handle escalations, maintain endpoints, and coordinate with network or security teams. In a Milwaukee office, the job can also involve supporting meeting rooms, printers, identity access, and hardware rollout for new hires. Because the work happens in person, quick response and visible leadership are key, so it’s useful to compare this role with desktop support and IT operations positions.
  • Is prior help desk or desktop support experience required for this it support manager job?

    Most employers prefer candidates who have already worked in help desk or desktop support, since that background shows you can solve common user issues and lead frontline service. For an it support manager, direct experience is especially helpful when managing escalations, coaching technicians, and setting service priorities. In Wisconsin, some organizations will consider candidates with strong supervisory experience plus solid technical knowledge, even if their path was less linear. If you are deciding how ready you are, check whether the listing asks for team leadership, SLA tracking, or end-user support ownership.
  • What does the hiring process typically look like for an it support manager position in the USA?

    Hiring for this type of role in the USA often starts with an application screen, followed by a recruiter call and one or more interviews with IT leadership, HR, and sometimes operations partners. For an it support manager, employers may also include scenario questions, a troubleshooting exercise, or discussion of service metrics and staff coaching. In Milwaukee, on-site roles can add an in-person visit to assess communication style and office fit. The process can move quickly for urgent openings, so it is smart to review timelines and prepare examples of team leadership.
  • What certifications are most valuable for an it support manager role in Wisconsin?

    Certifications that signal both technical and service-management knowledge tend to stand out. Commonly valued options include CompTIA A+, Network+, or Security+, Microsoft credentials, ITIL Foundation, and sometimes HDI support leadership certifications. For an it support manager in Wisconsin, credentials tied to endpoint management, cloud administration, or cybersecurity can be useful if the employer runs a modern mixed environment. The best choice depends on the company’s stack, so compare the listing’s toolset with a few respected certifications before deciding where to invest your time.
  • What career growth opportunities are available after working as an it support manager?

    This role can lead into broader IT leadership or more specialized technical paths. Many professionals move next into IT operations manager, service desk manager, systems administrator, infrastructure lead, or director-level support roles. In Milwaukee, experience with people management, budgeting, and service metrics can also open doors in enterprise technology, healthcare IT, or manufacturing environments. If your long-term goal is advancement, look at postings for senior support, operations, and service delivery jobs to see which skills and credentials employers reward most often.

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40 jobs found

  • Baker Tilly

    Baker Tilly

    11 days ago

    Deployment manager

    Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s...

    onsite, Frisco, TX, United States
    $86k – $135k/yrFull TimeSenior (5+ years)
  • Potbelly (Potbelly Corporate)

    Potbelly (Potbelly Corporate)

    12 days ago

    Team member

    PAY TRANSPARENCY: earn between $13.75 and $14.25 plus digital tips!* Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced,...

    onsite, Milwaukee, WI, United States
    $28k – $29k/yrPart TimeJunior (<2 years)
  • Sendik's Food Market

    Sendik's Food Market

    12 days ago

    Fresh2go associate

    Job Requirements Sendik's Food Markets: Join a Century of Excellence. Sendik’s Food Markets is far more than a grocery store—we are a family-owned company built on a century-long tradition of...

    onsite, Milwaukee, WI, United States
    Full TimeJunior (<2 years)
  • Kimpton Hotels & Restaurants

    Kimpton Hotels & Restaurants

    12 days ago

    Front office assistant manager

    WHY WE'RE HERE We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that...

    onsite, Milwaukee, WI, United States
    Full TimeJunior (<2 years)
  • Mister Car Wash

    Mister Car Wash

    12 days ago

    Guest service specialist

    Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team...

    onsite, Milwaukee, WI, United States
    Full TimeJunior (<2 years)
  • Midwest Refrigerated Milwaukee, Inc.

    Midwest Refrigerated Milwaukee, Inc.

    12 days ago

    Customer service representative

    Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL...

    onsite, Milwaukee, WI, United States
    Full TimeJunior (<2 years)
  • G

    Good Hope Investors Group

    13 days ago

    Assistant manager

    JOB SUMMARY Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained. ESSENTIAL FUNCTIONS Runs shifts effectively to ensure...

    onsite, Milwaukee, WI, United States
    Full TimeJunior (<2 years)
  • AutoZone

    AutoZone

    13 days ago

    Retail sales associate – part time

    AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked...

    onsite, Milwaukee, WI, United States
    Part TimeJunior (<2 years)
  • Centers for Independence

    Centers for Independence

    14 days ago

    Manager-communications and design

    Job Details Job Location: iLIFE Main - Milwaukee, WI Position Type: Full Time Education Level: 4 Year Degree or Equivalent Experience Salary Range: Undisclosed Travel Percentage: None Job Shift: 1st...

    onsite, Milwaukee, WI, United States
    Full TimeLead / Manager
  • Children's Wisconsin

    Children's Wisconsin

    15 days ago

    Public safety dispatcher- part-time, 20hrs/week, 2nd shift

    At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary...

    onsite, Milwaukee, WI, United States
    Part TimeJunior (<2 years)
  • HOPE Christian Schools

    HOPE Christian Schools

    15 days ago

    Office manager

    Job Purpose Under the direction of the School Operations Manager or Director, the Office Manager will operate a welcoming and efficient front desk and will support systematic processes for the growth...

    onsite, Milwaukee, WI, United States
    Full TimeJunior (<2 years)
  • Brady Corporation

    Brady Corporation

    15 days ago

    Custom quote specialist

    Brady Corporation is seeking a Custom Quote Specialist who will provide internal and external customers with the best possible service in relation to generating timely and accurate quotations....

    onsite, Milwaukee, WI, United States
    Full TimeJunior (<2 years)
  • CLA (CliftonLarsonAllen)

    CLA (CliftonLarsonAllen)

    16 days ago

    Business relationship manager - outsourcing

    CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory,...

    onsite, Atlanta, GA, United States
    Full TimeSenior (5+ years)
  • Educators Credit Union

    Educators Credit Union

    16 days ago

    Branch universal representative - park place branch

    Role: The Branch Universal Representative assists new and existing members, in person and on the telephone, with all their financial needs, including teller transactions, member service, and loans....

    onsite, Milwaukee, WI, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    16 days ago

    Adobe real-time cdp manager/ senior manager

    We Are: Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our...

    onsite, Albany, OR, United States
    $94k – $266k/yrFull TimeSenior (5+ years)
  • Domino's

    Domino's

    16 days ago

    Customer service rep(02077) - 1828 n farwell ave

    Job Description CSR ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! Imagine yourself with a job with flexible hours, competitive pay, a fun environment,...

    onsite, Milwaukee, WI, United States
    Part TimeJunior (<2 years)
  • Advocate Health

    Advocate Health

    16 days ago

    Home hospice rn case manager - greater milwaukee south counties

    Department: 39109 Milwaukee South - Hospice Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Regular Schedule: Mon-Fri 0800-1630 (30-minute lunch)...

    onsite, Milwaukee, WI, United States
    $77k/yrFull TimeJunior (<2 years)
  • CLA (CliftonLarsonAllen)

    CLA (CliftonLarsonAllen)

    17 days ago

    Sr. infrastructure project manager

    CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory,...

    onsite, Milwaukee, WI, United States
    Full TimeSenior (5+ years)
  • AV Taxi Rides

    AV Taxi Rides

    17 days ago

    Entry-level booking assistant

    Job Overview AV Taxi Rides is currently hiring an Entry-Level Booking Assistant to support daily reservation and scheduling operations. This position is ideal for individuals looking to start a...

    onsite, Milwaukee, WI, United States
    $34k – $50k/yrFull TimeNo Skills
  • Clarios

    Clarios

    17 days ago

    Organizational change manager - connected services

    What you will do As an Organizational Change Manager, you’ll be at the forefront of transformation—driving initiatives that redefine how our Customer Success organization operates and thrives. The...

    onsite, Glendale, AZ, United States
    Full TimeSenior (5+ years)
  • Accenture

    Accenture

    17 days ago

    Utilities asset & work management transformation manager

    We Are: Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at...

    onsite, Albany, OR, United States
    $79k – $294k/yrFull TimeSenior (5+ years)
  • B

    Bell Ambulance Inc

    17 days ago

    Senior executive assistant

    Bell Ambulance is a progressive, client-oriented company devoted to providing high-quality emergency and non-emergency medical services. Bell Ambulance has operated since 1977 and has grown into the...

    onsite, Milwaukee, WI, United States
    Full TimeSenior (5+ years)
  • Pawfect Shine

    Pawfect Shine

    18 days ago

    Customer service representative

    Pawfect Shine is seeking a friendly, organized, and dependable Customer Service Representative to join our team in Milwaukee. This position is ideal for someone who enjoys helping pet owners,...

    onsite, Milwaukee, WI, United States
    $36k – $56k/yrFull TimeJunior (<2 years)
  • Mister Car Wash

    Mister Car Wash

    18 days ago

    Sales associate

    Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team...

    onsite, Milwaukee, WI, United States
    Full TimeJunior (<2 years)
  • The Tile Shop

    The Tile Shop

    18 days ago

    Assistant manager

    Company Description A Tradition of Excellence Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our...

    onsite, Milwaukee, WI, United States
    $60k – $75k/yrFull TimeJunior (<2 years)
  • Accenture

    Accenture

    18 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • Easton Motors

    Easton Motors

    19 days ago

    Automotive sales assistant

    Company History Easton Motors has been assisting guests with purchasing, financing, and servicing used vehicles for over 30 years. Team Easton upholds strong ethics, outgoing kindness and care, and...

    onsite, Milwaukee, WI, United States
    $36k – $44k/yrFull TimeEntry with Degree
  • Boys & Girls Clubs of Greater Milwaukee

    Boys & Girls Clubs of Greater Milwaukee

    19 days ago

    Administrative coordinator - 53rd street

    Job Summary: Responsible for the area administrative support, which includes the purpose requisitions, billing processes, and bulk ordering. Duties at the Club include clerical work, record keeping,...

    onsite, Milwaukee, WI, United States
    Part TimeJunior (<2 years)
  • Formlabs

    Formlabs

    21 days ago

    Technical support specialist

    About Formlabs: Do you want to change how the world creates? At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to...

    onsite, Milwaukee, WI, United States
    Full TimeJunior (<2 years)
  • Sunrise Group

    Sunrise Group

    21 days ago

    Direct support professional

    Job Description: Are you passionate about helping others? Would you like to make a difference in someone’s life? If you answered yes, we encourage you to join the Sunrise family! Sunrise is one of...

    onsite, Milwaukee, WI, United States
    $39k/yrFull TimeMiddle (2-4 years)
  • N

    North Shore Health Support Center

    22 days ago

    It manager - infrastructure & operations - full-time 1st shift

    IT Manager - Infrastructure & Operations As a North Shore Health community, our Support Center supports and strengthens our centers as trusted providers of skilled nursing and rehabilitation...

    onsite, Milwaukee, WI, United States
    Full TimeJunior (<2 years)
  • Core BTS

    Core BTS

    22 days ago

    Microsoft 365 engineer

    Through NRI Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology...

    onsite, Milwaukee, WI, United States
    Full TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Van Horn Automotive Group Inc

    Van Horn Automotive Group Inc

    23 days ago

    Bilingual customer service representative i

    COME JOIN US! Van Horn Latino has an excellent opportunity for a Bilingual Customer Service Representative! The Customer Service Representative will assist with enhancing customer satisfaction,...

    onsite, Milwaukee, WI, United States
    Full TimeEntry with Degree
  • FIS

    FIS

    23 days ago

    Engineer sr lead, software

    Job Description Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on challenging and meaningful projects that support some of the world's largest financial...

    onsite, Milwaukee, WI, United States
    Full TimeSenior (5+ years)
  • Accenture

    Accenture

    24 days ago

    Public service - higher education management consulting manager

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $94k – $294k/yrFull TimeLead / Manager
  • Pomp's Tire Service

    Pomp's Tire Service

    24 days ago

    Service manager

    At Pomp’s, we don’t idle—we drive careers forward! As a leading tire service company since 1939, we’re built on hard work, dedication, and a commitment to excellence. We’re currently looking for a...

    onsite, Milwaukee, WI, United States
    Full TimeEntry with Degree
  • Badger Meter

    Badger Meter

    24 days ago

    Technical support specialist

    Badger Meter - Where Every Drop Counts and So Do You At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's...

    onsite, Melbourne, Florida, United States
    Full TimeMiddle (2-4 years)
  • Foot Locker

    Foot Locker

    24 days ago

    Assistant manager

    Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids...

    onsite, Milwaukee, WI, United States
    $39k/yrFull TimeJunior (<2 years)

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