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  3. IT Support Manager

Onsite It Support Manager jobs in Wisconsin, USA

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IT Support Manager Jobs in Wisconsin — On-Site Role with Growing Teams

Wisconsin's business landscape continues to expand, creating a strong need for skilled professionals to keep technology running smoothly across organizations. Employers are actively seeking to fill 231 IT support manager on-site jobs, reflecting steady demand for hands-on leadership in technology operations. This on-site position offers the chance to work closely with cross-functional teams and drive meaningful technology improvements each day.

Success in this role calls for strong troubleshooting abilities, deep knowledge of network systems, and experience managing help desk teams. Employers value candidates who can balance technical expertise with clear communication, mentoring junior staff while resolving complex issues under pressure. Familiarity with ticketing systems, cybersecurity best practices, and vendor management rounds out the ideal skill set for these IT support manager vacancies.

On-site work in Wisconsin means being physically present to oversee infrastructure, coordinate with local teams, and respond quickly to hardware or network emergencies. Many companies across the state, from manufacturing hubs to healthcare providers, are eager to hire an IT support manager who can maintain uptime and support daily operations without delay. This hands-on setup fosters collaboration and rapid problem-solving that remote roles often cannot match.

If you're ready to take the next step in your tech career, explore current IT support manager positions available through Global Work AI. Our platform connects motivated professionals with organizations across Wisconsin looking for dependable, on-site leadership. Discover an opportunity that matches your skills and start building a rewarding future today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average IT support manager salary in Wisconsin?

    In Wisconsin, an IT support manager typically earns a mid-range management salary that reflects both technical breadth and team leadership. Pay often falls around the low-to-mid $90,000s annually, with larger metro areas such as Milwaukee and Madison sometimes offering more, especially in healthcare, manufacturing, or finance. Base pay can rise with shift coverage, service desk oversight, and cybersecurity duties. Benefits, bonus plans, and on-call expectations also affect total compensation, so it helps to compare current listings across employers and industries before judging a package.
  • What skills and qualifications are required for an IT support manager job?

    Strong people leadership matters as much as technical depth in an IT support manager role. Employers in Wisconsin usually look for experience with help desk operations, incident handling, ticket systems, Windows and Microsoft 365 environments, endpoint support, and user training. Communication, vendor coordination, prioritization, and calm problem-solving are equally important. A bachelor’s degree in information technology or a related field is common, though proven results can sometimes offset formal education. Reviewing current openings can show whether a company emphasizes service metrics, security awareness, or infrastructure knowledge.
  • What does an IT support manager do on a daily basis?

    A typical day centers on keeping end users productive and support operations running smoothly. The IT support manager may assign tickets, monitor service levels, coach technicians, review recurring issues, and coordinate escalations with infrastructure or security teams. In many Wisconsin workplaces, this role also includes hardware lifecycle planning, software access oversight, vendor follow-up, and reporting on response times or user satisfaction. Depending on the organization, the job can involve both hands-on troubleshooting and team management, so it helps to compare duties across related listings for a clearer picture.
  • How much experience is usually required for an IT support manager position?

    Most employers expect several years in technical support before moving into management. In the USA, and often in Wisconsin specifically, five to eight years in IT support, help desk, or desktop administration is a common benchmark, with at least one to three years in a lead or supervisory capacity. Smaller companies may hire someone with less formal management experience if they have strong judgment and steady results. More complex environments often want a track record in escalation control, staffing, and process improvement, so it’s useful to review openings by company size.
  • What technical certifications are most valued for an IT support manager in the USA?

    Certifications that show both support expertise and management readiness tend to stand out. In the USA, CompTIA A+, Network+, and Security+ are widely recognized for foundational knowledge, while Microsoft certifications remain valuable in Microsoft-heavy environments. ITIL Foundation is often respected for service management, especially in larger organizations. For leaders handling broader systems or compliance work, Cisco, AWS, or project-focused credentials can add weight. These options are not always required, but they can strengthen a profile when you compare roles across Wisconsin employers.
  • What work conditions should I expect in an on-site IT support manager job in Wisconsin?

    An on-site position usually means regular presence at the office, plant, campus, or support center rather than remote flexibility. In Wisconsin, that can include walking between departments, handling hardware issues in person, setting up new equipment, and responding quickly when users need face-to-face help. Some employers expect early start times, limited after-hours coverage, or occasional weekend support during upgrades. Seasonal weather can also affect commuting and backup planning, so checking shift expectations, travel needs, and coverage schedules in current postings is a smart next step.
  • What career growth opportunities are available for an IT support manager?

    This role can lead into broader operations or technical leadership paths. Common next steps include IT service delivery manager, infrastructure manager, desktop services lead, or director of support. In Wisconsin organizations, especially larger employers in healthcare, manufacturing, and education, strong performers may also move toward systems administration, cybersecurity operations, or IT program management. Building experience with budgeting, metrics, and cross-functional planning helps open those doors. If long-term advancement matters, comparing job ladders and internal promotion patterns can reveal which employers offer the strongest path forward.

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231 jobs found

  • Milwaukee Area Technical College

    Milwaukee Area Technical College

    7 days ago

    Academic support specialist, iet grant funded (part-time lte)

    Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two...

    onsite, Walker's Square, WI, United States
    $48k – $58k/yrPart TimeMiddle (2-4 years)
  • Blain's Farm & Fleet

    Blain's Farm & Fleet

    11 days ago

    Customer care desk associate

    Company & Benefits Information At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance....

    onsite, Onalaska, WI, United States
    $30k/yrFull TimeJunior (<2 years)
  • AGRI-Alliance

    AGRI-Alliance

    12 days ago

    Customer service representative

    Position Summary The Customer Service Representative serves as a key member of the Sales team, supporting customer satisfaction through accurate order management, invoicing, customer communication,...

    onsite, Bancroft, WI, United States
    Full TimeJunior (<2 years)
  • BERGSTROM AUTO

    BERGSTROM AUTO

    12 days ago

    It support specialist

    Job Details: Job Location: Bergstrom HQ - Neenah, WI Position Type: Full Time Salary Range: Undisclosed IT Support Specialist Bergstrom Automotive Headquarters - Neenah At Bergstrom Automotive, we’re...

    onsite, Neenah, WI, United States
    Full TimeJunior (<2 years)
  • Trane Italia

    Trane Italia

    12 days ago

    Product support - engineering co-op

    Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet...

    onsite, La Crosse, WI, United States
    $45k – $62k/yrFull TimeJunior (<2 years)
  • Generac Power Systems

    Generac Power Systems

    12 days ago

    Senior generator product support specialist

    We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen...

    onsite, Sussex, WI, United States
    Full TimeSenior (5+ years)
  • Universities of Wisconsin

    Universities of Wisconsin

    12 days ago

    Mechanical engineering office manager

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff...

    onsite, Madison, WI, United States
    $48k/yrFull TimeMiddle (2-4 years)
  • Power/mation

    Power/mation

    13 days ago

    Customer experience specialist

    Power/mation has an immediate opening for a full-time Customer Experience Specialist to join our team in either Saint Paul, Minnesota or Pewaukee, Wisconsin. This is a mid‑level position designed for...

    onsite, Pewaukee, WI, United States
    Full TimeJunior (<2 years)
  • Hoyos Consulting LLC

    Hoyos Consulting LLC

    14 days ago

    Technical operations engineer

    Hoyos Consulting LLC is searching for a Technical Operations Engineer to join our team as we continue to grow our network and consulting practice across Wisconsin and the Midwest. This is a broad,...

    onsite, McFarland, WI, United States
    $80k – $120k/yrFull TimeMiddle (2-4 years)
  • KHS USA INC

    KHS USA INC

    15 days ago

    Product manager

    KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player. Our customers have...

    onsite, Waukesha, WI, United States
    Full TimeMiddle (2-4 years)
  • Schneider National

    Schneider National

    15 days ago

    Business support specialist

    Job Overview Schneider is seeking a Senior Business Support Specialist in Green Bay to provide quality assurance and process improvement for accessorial charges through auditing. The Senior Business...

    onsite, Green Bay, WI, United States
    Full TimeEntry with Degree
  • Abbott

    Abbott

    15 days ago

    Sr. experience product manager

    Job Description Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with...

    onsite, Madison, WI, United States
    $78k – $156k/yrFull TimeSenior (5+ years)
  • CASH DEPOT LTD

    CASH DEPOT LTD

    15 days ago

    Technical support triage agent

    Job Details: Job Location: 1740 COFRIN DR - GREEN BAY, WI Salary Range: Undisclosed JOB SUMMARY: Serves as the escalation point for internal personnel dealing with high priority, repeat service, or...

    onsite, Green Bay, WI, United States
    Full TimeMiddle (2-4 years)
  • HOPE Christian Schools

    HOPE Christian Schools

    15 days ago

    Office manager

    Job Purpose Under the direction of the School Operations Manager or Director, the Office Manager will operate a welcoming and efficient front desk and will support systematic processes for the growth...

    onsite, Milwaukee, WI, United States
    Full TimeJunior (<2 years)
  • Rosen's Diversified, Inc.

    Rosen's Diversified, Inc.

    16 days ago

    Infrastructure manager - end user services

    Overview JOB SUMMARY The Infrastructure Manager – End User Services is responsible for providing direct leadership to the team. This individual will be self-directed, responding to staff needs,...

    onsite, Green Bay, WI, United States
    Part TimeLead / Manager
  • Compass Group

    Compass Group

    16 days ago

    Service technician (vending & coffee equipment)(full time)

    We are hiring immediately for full time SERVICE TECHNICIAN (VENDING & COFFEE EQUIPMENT) positions. Location: Canteen - 2305 Daniels Street, Madison, WI 53718. Note: online applications accepted only....

    onsite, Madison, WI, United States
    $40k – $50k/yrFull TimeJunior (<2 years)
  • La Crosse County

    La Crosse County

    16 days ago

    Human services supervisor

    Welcome to La Crosse County — Where Your Work Truly Matters Every day, our unique teams contribute to our vision of a community that is vibrant, safe, and resilient. Whether you're supporting...

    onsite, La Crosse, WI, United States
    Full TimeLead / Manager
  • First Business Bank

    First Business Bank

    16 days ago

    Executive assistant & office manager

    Executive Assistant & Office Manager Brookfield, WI | Full-Time | 100% Onsite At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority —...

    onsite, Brookfield, WI, United States
    Full TimeSenior (5+ years)
  • Silgan Containers

    Silgan Containers

    16 days ago

    Application support technician, protraq

    Working for Silgan will be the best decision you make! Now hiring for an Application Support Technician What we offer: An inclusive culture where every team member is valued and recognized....

    onsite, Brookfield, WI, United States
    Full TimeJunior (<2 years)
  • Zimbrick Inc

    Zimbrick Inc

    16 days ago

    Customer service representative

    Customer Service Representative What You Will Do Smile, greet and thank customers and assist them with any needs Build positive relationships with customers Handle customer complaints with poise...

    onsite, Madison, WI, United States
    Full TimeJunior (<2 years)
  • Miron Construction

    Miron Construction

    16 days ago

    Technology support specialist

    Technology Support Specialist Miron Construction Co., Inc. | Neenah Office DEPARTMENT: Information Technology JOB CLASSIFICATION: Full-Time FLSA CLASSIFICATION: Non-Exempt REPORTS TO: Technology...

    onsite, Neenah, WI, United States
    Full TimeJunior (<2 years)
  • Sargento Foods Inc

    Sargento Foods Inc

    16 days ago

    Legal operations manager

    Your Passion. Our Culture. At Sargento, you work for a company you believe in, with a family of people who believe in you. Our culture stems from a simple premise: Hire good people and treat them...

    onsite, Plymouth, WI, United States
    Full TimeLead / Manager
  • Opportunity Development Centers Inc

    Opportunity Development Centers Inc

    17 days ago

    Community support mentor - community supported living (csl)

    Community Support Mentor Wage: $17/hour JOB HIGHLIGHTS Responsibilities: Ability to support individuals to live independently in their community Work as a mentor and build relationships with...

    onsite, Town of McMillan, WI, United States
    $34k/yrPart TimeJunior (<2 years)
  • Faith Technologies

    Faith Technologies

    17 days ago

    Desktop engineer

    You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed,...

    onsite, Menasha, WI, United States
    Full TimeLead / Manager
  • NorthStar Medical Radioisotopes

    NorthStar Medical Radioisotopes

    17 days ago

    Supervisor, customer experience & order management

    Overview Join the best radiopharmaceutical company in the world! If you’re looking to make an impact while building a meaningful career in a specialized, fast-growing field, NorthStar Medical...

    onsite, Beloit, WI, United States
    Full TimeLead / Manager
  • Faith Technologies Incorporated (FTI)

    Faith Technologies Incorporated (FTI)

    17 days ago

    It internships -summer 2027

    You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed,...

    onsite, Menasha, WI, United States
    Full TimeEntry with Degree
  • Universities of Wisconsin

    Universities of Wisconsin

    17 days ago

    Building management assistant

    Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal...

    onsite, Stevens Point, WI, United States
    $25k/yrPart TimeNo Skills
  • Sorren, Inc.

    Sorren, Inc.

    17 days ago

    Office manager

    Our Firm Sorren is a top 50 national advisory firm that blends deep expertise with a human-first approach. We don’t just work with numbers—we work with people, building lasting relationships and...

    onsite, Madison, WI, United States
    Full TimeJunior (<2 years)
  • Win

    Win

    18 days ago

    Salesforce administrator i

    WIN Technology Benefit Overview: 27 days of paid time off each year, including 18 days of Paid Time Off (PTO) to use at your discretion and 9 days of company recognized holidays 16 hours of paid...

    onsite, Eau Claire, WI, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    19 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • Messer Cutting Systems

    Messer Cutting Systems

    19 days ago

    Service support supervisor

    JOB SUMMARY: The Service Support Supervisor is responsible for leading and coordinating the daily activities of the Technical Phone Support Engineers, Applications Support Engineers, and Service...

    onsite, Menomonee Falls, WI, United States
    Full TimeLead / Manager
  • C

    Courser Employment Services dba Courser

    19 days ago

    It support services iii-help desk

    About Courser Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to...

    onsite, Sheboygan Falls, WI, United States
    Full TimeSenior (5+ years)
  • Ashley Furniture Industries

    Ashley Furniture Industries

    19 days ago

    It service desk analyst

    Build Your Career with Ashley Our IT team combines a highly skilled workforce, the most advanced equipment available, and incredible computer optimization to create one of the most agile operations...

    onsite, Advance, NC, United States
    Full TimeJunior (<2 years)
  • H

    Htt

    20 days ago

    Tooling support supervisor

    Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance HTT is an Equal...

    onsite, Sheboygan, WI, United States
    $80k – $85k/yrFull TimeLead / Manager
  • Sanford Health

    Sanford Health

    21 days ago

    Applications administrator

    Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland....

    onsite, Bemidji, Minnesota, United States
    $58k – $94k/yrFull TimeMiddle (2-4 years)
  • N

    North Shore Health Support Center

    22 days ago

    It manager - infrastructure & operations - full-time 1st shift

    IT Manager - Infrastructure & Operations As a North Shore Health community, our Support Center supports and strengthens our centers as trusted providers of skilled nursing and rehabilitation...

    onsite, Milwaukee, WI, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    22 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Pomp's Tire Service

    Pomp's Tire Service

    24 days ago

    Service manager

    At Pomp’s, we don’t idle—we drive careers forward! As a leading tire service company since 1939, we’re built on hard work, dedication, and a commitment to excellence. We’re currently looking for a...

    onsite, Milwaukee, WI, United States
    Full TimeEntry with Degree
  • Halron Lubricants

    Halron Lubricants

    25 days ago

    Customer experience representative

    Halron Lubricants a trusted Lubricant distributor of over 95+ years' experience with locations in Green Bay, WI Rapids, Madison and Milwaukee is seeking a highly motivated Customer Experience...

    onsite, Green Bay, WI, United States
    Full TimeJunior (<2 years)

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