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  5. Onsite It Support Manager jobs in Seattle, Washington, USA

Onsite It Support Manager jobs in Seattle, Washington, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager On-Site in Seattle: Lead Local Tech Teams

Seattle's growing business landscape continues to fuel strong demand for skilled technology leadership, and companies across the city are actively hiring for 500+ on-site opening in this space. Organizations need a hands-on it support manager who can oversee daily operations, guide technicians, and keep systems running smoothly. This is an excellent opportunity for professionals seeking it support manager jobs in Seattle who thrive in a collaborative, in-person environment.

The strongest candidates bring a mix of technical expertise and leadership ability, including experience managing help desk operations, troubleshooting hardware and software issues, and overseeing network infrastructure. Familiarity with ticketing systems, IT service management frameworks, and vendor coordination is highly valued. Strong communication skills matter just as much as technical know-how, since this role involves training staff, resolving escalations, and translating complex issues into clear guidance for non-technical employees. Employers often look for someone comfortable balancing strategic planning with everyday problem-solving.

On-site work remains the standard for this position, as it support manager responsibilities typically require direct oversight of equipment, staff, and security protocols. Seattle's thriving tech and business sectors continue to create steady it support manager vacancies, driven by companies expanding their IT infrastructure and prioritizing reliable in-house support. Employers in the region value professionals who can be physically present to manage incidents quickly and maintain smooth daily operations across departments.

If you're ready to advance your career and explore it support manager positions, now is a great time to take the next step. Employers eager to hire a it support manager are actively reviewing applications, and Global Work AI makes it simple to connect with roles that match your experience. Explore current openings and find the right opportunity to grow professionally in a dynamic, in-person work environment.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Seattle?

    In Seattle, an IT support manager typically earns a mid-to-upper five-figure salary, with many roles falling around $95,000 to $130,000 a year, depending on company size, industry, and experience. Tech-heavy employers, healthcare systems, and larger enterprises often pay more, especially when the role includes leadership, incident response, or service desk oversight. Total compensation may also include bonuses, benefits, and overtime eligibility differences. For a more exact range, compare current Seattle listings and note whether the position is tied to internal support, field operations, or enterprise infrastructure.
  • What skills and qualifications are required for an IT support manager?

    Employers usually look for strong technical troubleshooting, team leadership, and service management skills. A bachelor’s degree in information technology, computer science, or a related field is common, though hands-on experience can sometimes substitute. In Seattle, an IT support manager often benefits from certifications such as ITIL, CompTIA Network+, or Microsoft credentials, plus experience with ticketing systems, endpoint management, and user support workflows. Communication matters just as much as technical depth, since the role bridges staff, vendors, and leadership. Reviewing related senior support roles can help you spot the most valued combinations.
  • What does an IT support manager do day to day in an on-site role in Seattle?

    The day usually starts with checking urgent tickets, system alerts, and open escalations, then assigning work to technicians or handling higher-priority issues personally. In an on-site IT support manager role in Seattle, you may also walk the floor, support new hires, coordinate hardware repairs, and confirm that meeting rooms, network access, and devices are ready for staff. Because the job is in person, quick response time and hands-on problem solving are central. The mix can shift fast, so reviewing job descriptions closely helps you understand whether the focus is user support, projects, or supervision.
  • What are the main responsibilities of an on-site IT support manager?

    Core duties usually include leading the support team, tracking service levels, resolving escalated incidents, and keeping end-user systems running smoothly. In Seattle, an on-site IT support manager may also oversee asset inventory, onboarding setup, software deployment, vendor coordination, and documentation for standard procedures. Many employers expect this person to monitor trends, improve response times, and maintain reliable coverage during busy periods. The position often combines people management with technical oversight, so it helps to compare listings that emphasize operations, infrastructure, or workplace technology to see where your background fits best.
  • What work conditions should I expect in an on-site IT support manager job in Seattle?

    Expect a workplace that is firmly office-based, with regular time spent at a desk, in conference rooms, and across the building responding to user needs. In Seattle, an on-site IT support manager may work standard business hours, but some employers require early arrivals, after-hours upgrades, or occasional emergency support during outages. The role can involve standing, moving equipment, and balancing several priorities at once. Local commute patterns and parking or transit access can also matter. It is worth checking schedule details, physical expectations, and any flexibility offered before comparing opportunities.
  • What is the hiring process for IT support manager positions in Seattle?

    Most employers start with a resume screen, then a recruiter or hiring manager interview focused on leadership style, technical depth, and customer service. For an IT support manager role in Seattle, the process often includes scenario questions, a panel interview, and sometimes a practical exercise on ticket triage, escalation handling, or team planning. References and background checks are also common, especially for roles with device, network, or data access. Some companies move quickly, while larger organizations may take several weeks. Reviewing current openings can help you prepare for the most common interview stages and expectations.
  • What career growth opportunities can an IT support manager expect?

    This role can lead to broader IT leadership, such as service desk director, operations manager, systems administration lead, or IT operations manager. In Seattle, where many employers run complex tech environments, an IT support manager may also move into endpoint strategy, workplace technology, cybersecurity coordination, or infrastructure programs. Strong performers often build a path toward senior management by improving processes and mentoring teams. Certifications and exposure to project work can speed that progression. If you are planning ahead, compare these options with adjacent roles to see which direction matches your long-term goals.

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500+ jobs found

  • CoreWeave

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    a day ago

    Manager, technical support engineering (bare metal)

    CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence....

    onsite, San Francisco, CA, United States
    $157k – $210k/yrFull TimeLead / Manager
  • University of Washington

    University of Washington

    3 days ago

    Computer support analyst 2 (intermittent)

    Job Description University of Washington Athletics IT Operations Department has an exciting opportunity for an Intermittent Computer Support Analyst 2 to become part of the team! About this...

    onsite, Seattle, WA, United States
    $69k – $93k/yrPart TimeMiddle (2-4 years)
  • University of Washington Medical Center

    University of Washington Medical Center

    4 days ago

    Computer support analyst 2 (intermittent)

    Job Description University of Washington Athletics IT Operations Department has an exciting opportunity for an Intermittent Computer Support Analyst 2 to become part of the team! About this...

    onsite, Seattle, WA, United States
    $69k – $93k/yrPart TimeMiddle (2-4 years)
  • SSA Marine

    SSA Marine

    4 days ago

    It support engineer i

    The IT Support Engineer I serves as the primary technology advocate and experience engineer for employees within our proprietary operating model. This role represents the evolution of traditional...

    onsite, Seattle, WA, United States
    $75k – $90k/yrFull TimeMiddle (2-4 years)
  • GRE Management LLC

    GRE Management LLC

    5 days ago

    Systems support specialist

    This role combines an operational understanding of Goodman Real Estate's systems with relevant accounting responsibilities for new development multi-family properties. The Systems Support Associate...

    onsite, Seattle, WA, United States
    Full TimeMiddle (2-4 years)
  • University of Washington

    University of Washington

    6 days ago

    It systems manager

    Job Description KUOW has an outstanding opportunity for an IT Systems Manager to join their team. About this Opportunity Reporting to the Director, Digital Product, Audience, and Revenue Technology,...

    onsite, Seattle, WA, United States
    $78k – $127k/yrFull TimeLead / Manager
  • Starbucks Coffee Company

    Starbucks Coffee Company

    6 days ago

    Systems analyst- service delivery manager

    As a Systems Analyst SR, Technology Service Desk, you will play a critical role in ensuring our technology support experience is delivered with excellence. This role serves as the primary owner of...

    onsite, Nashville, TN, United States
    Full TimeLead / Manager
  • IntelliPro Group Inc.

    IntelliPro Group Inc.

    6 days ago

    Lab it service support

    Job Title: IT - Service - Lab Computing Analyst Duration: 06 months with possible extension Office: Seattle, WA Pay rate: $33.70/hr. on W2 Summary: We are looking for a highly motivated Lab Computing...

    onsite, Seattle, WA, United States
    $68k/yrFull TimeJunior (<2 years)
  • University of Washington Medical Center

    University of Washington Medical Center

    7 days ago

    It systems manager

    Job Description KUOW has an outstanding opportunity for an IT Systems Manager to join their team. About this Opportunity Reporting to the Director, Digital Product, Audience, and Revenue Technology,...

    onsite, Seattle, WA, United States
    $78k – $127k/yrFull TimeLead / Manager
  • Tract Capital Management, LP

    Tract Capital Management, LP

    9 days ago

    Manager, network engineering (l2/l3)

    Location: Denver, CO; Seattle, WA Job Type: Full-Time Department: Tract Capital Management — Site Communications & Network Infrastructure Reports To: VP, Site Communications & Network Infrastructure...

    onsite, Denver, CO, United States
    $175k – $200k/yrFull TimeLead / Manager
  • King County

    King County

    10 days ago

    It systems specialist - entry

    Summary This recruitment may be used to fill multiple position types including Career Service, Special Duty, and Term Limited Temporary (TLT). The anticipated duration of the TLT positions is 12...

    onsite, Seattle, WA, United States
    $79k – $101k/yrFull TimeJunior (<2 years)
  • Crusoe

    Crusoe

    14 days ago

    Service desk lll

    Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of...

    onsite, Seattle, WA, United States
    $100k – $120k/yrFull TimeLead / Manager
  • Amazon

    Amazon

    18 days ago

    Sr. cloud technical account manager, aws enterprise support, strategic industries

    As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies...

    onsite, Herndon, VA, United States
    $154k – $239k/yrFull TimeSenior (5+ years)
  • Adaptive Biotechnologies

    Adaptive Biotechnologies

    20 days ago

    Supervisor, systems support

    At Adaptive, we’re Powering the Age of Immune Medicine. Our goal is to harness the power of the adaptive immune system to transform the way diseases are diagnosed and treated. As an Adapter, you’ll...

    onsite, Seattle, WA, United States
    $90k – $135k/yrFull TimeLead / Manager
  • SSA Marine

    SSA Marine

    21 days ago

    Manager-it service center

    The IT Service Center Manager (North America) is responsible for leading the North America Service Center within the Global Service Desk (GSD) organization and operating under the LIFT (Live Insights...

    onsite, Seattle, WA, United States
    $125k – $140k/yrFull TimeLead / Manager
  • Deputy Assistant Secretary for Information and Technology

    Deputy Assistant Secretary for Information and Technology

    24 days ago

    It specialist

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    onsite, Albany, NY, United States
    Full TimeJunior (<2 years)
  • Executech

    Executech

    25 days ago

    Senior it service engineer

    Role Summary The Senior Service Engineer is the highest level of escalation within reactive support. This role resolves complex, high-impact issues, leads technical response during major incidents,...

    onsite, Seattle, WA, United States
    Full TimeSenior (5+ years)
  • Crusoe

    Crusoe

    a month ago

    Senior engineering manager, deployment

    Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of...

    onsite, Seattle, WA, United States
    $230k – $280k/yrFull TimeSenior (5+ years)
  • Amazon

    Amazon

    a month ago

    Its support eng i (ons)

    As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees, providing seamless end-to-end services and frictionless on-site technical support ensuring...

    onsite, Bellevue, WA, United States
    $50k – $83k/yrFull TimeJunior (<2 years)
  • Adaptive Biotechnologies

    Adaptive Biotechnologies

    a month ago

    It support technician i

    At Adaptive, we’re Powering the Age of Immune Medicine. Our goal is to harness the power of the adaptive immune system to transform the way diseases are diagnosed and treated. As an Adapter, you’ll...

    onsite, Seattle, WA, United States
    $55k – $82k/yrFull TimeJunior (<2 years)

10,000,000+ more jobs available!