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  4. Onsite It Support Manager jobs in Washington, USA

Onsite It Support Manager jobs in Washington, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

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On-Site IT Support Manager Jobs in Washington — Lead Local Tech Teams with Confidence

Companies across Washington are actively seeking a skilled it support manager to oversee daily technical operations and lead on-site help desk teams. With 500+ open positions available, this role offers a great opportunity for professionals ready to take ownership of IT infrastructure and service delivery in a hands-on, collaborative environment. Demand for it support manager jobs in Washington continues to grow as businesses invest in reliable, responsive technology teams.

The ideal candidate brings strong troubleshooting expertise, leadership experience, and a solid understanding of network systems, hardware, and software support. Familiarity with ticketing systems, ITIL practices, and vendor management is highly valued, along with excellent communication skills for training staff and resolving escalations efficiently. Employers reviewing it support manager vacancies often look for candidates who balance technical know-how with the ability to mentor junior technicians and streamline support workflows.

On-site work remains essential for this position, as it support managers must be physically present to manage hardware issues, coordinate with local teams, and ensure smooth day-to-day operations. Washington’s expanding tech and business sectors continue to fuel demand for dependable IT leadership, making this an encouraging market for those looking to hire a it support manager or advance their own careers in a stable, growing field.

If you are ready to take the next step in your IT career, now is the time to explore current it support manager positions available across Washington. Global Work AI connects motivated professionals with employers seeking dependable, forward-thinking IT leadership. Take a moment to browse the latest listings and find the opportunity that fits your skills and ambitions.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Washington, USA?

    In Washington, an it support manager commonly earns roughly $95,000 to $135,000 a year, with pay shifting by industry, team size, and whether the employer is in the Seattle metro or another part of the state. Tech firms, healthcare systems, and larger public organizations often sit toward the higher end, especially when the role includes service desk leadership or infrastructure oversight. Total compensation may also include bonus potential and benefits. To get a realistic figure, compare current Washington job listings and look at similar titles such as IT operations manager or help desk manager.
  • What skills and qualifications are required for an it support manager role?

    Employers usually look for a mix of technical fluency and people leadership. For an it support manager role, that often means strong troubleshooting knowledge, experience with ticketing systems, Windows or Microsoft 365 environments, network basics, vendor coordination, and clear communication with nontechnical staff. In Washington, many hiring teams also value familiarity with security practices, endpoint management, and service-level metrics. A bachelor’s degree in IT or a related field is common, though practical experience can matter just as much. Reviewing current openings can help you see which skills appear most often.
  • What does an it support manager do on a day-to-day basis?

    A typical day centers on keeping support operations running smoothly and making sure employees can work without major disruptions. An it support manager may assign tickets, coach technicians, review incident trends, track response times, and handle escalated issues that need quicker judgment. In many Washington organizations, the role also involves coordinating hardware deployments, user access changes, software updates, and occasional after-hours troubleshooting during outages or projects. You’ll often balance hands-on problem solving with planning and reporting, so comparing this job with IT service manager postings can clarify the scope.
  • What experience is usually needed to get an it support manager job?

    Most employers want several years of progressive IT support experience before moving into management. A common path is starting in help desk, desktop support, or system administration, then stepping into team lead or supervisor responsibilities. For an it support manager job in Washington, five or more years in technical support is often preferred, along with proof that you can guide staff, improve workflows, and handle escalations calmly. Experience with service desks, onboarding, asset management, and cross-team coordination can strengthen an application. Checking comparable leadership roles can show where your background fits best.
  • What should I expect during the hiring process for an it support manager position?

    The process usually starts with a recruiter screen, followed by one or more interviews with IT leadership, HR, and sometimes operations partners. For an it support manager position, expect questions about incident handling, staff coaching, prioritization, and how you would improve service quality. In Washington, employers may also include scenario-based exercises, especially if the role supports multiple offices or sensitive systems. References and background checks are common, and technical discussions may focus on Microsoft environments, networks, or ticketing workflows. It helps to review the job posting closely and prepare examples that show both leadership and technical judgment.
  • What are the working conditions for an on-site it support manager role?

    An on-site it support manager generally works from a company location in Washington and spends much of the day near users, equipment, and the support team. That can mean walking between offices, server rooms, meeting spaces, and help desk areas, plus lifting light equipment at times or responding quickly during outages. The schedule is often standard business hours, though some organizations expect early starts, late coverage, or occasional weekend work for maintenance. Because the role is face-to-face, communication and fast problem solving matter a lot. Current listings can help you compare schedules, physical demands, and workplace setup.
  • What certifications help candidates stand out for an it support manager job?

    Credentials that signal both service management and technical depth can help a candidate stand out. Common choices for an it support manager include ITIL 4 Foundation, CompTIA A+, Network+, or Security+, plus Microsoft credentials tied to Windows, Microsoft 365, or Azure. In Washington, employers may also value project or leadership certifications if the role coordinates upgrades or service improvements. Certifications are rarely a substitute for experience, but they can strengthen a resume and support promotion into management. Looking at nearby openings can show which certifications appear most often for your target industry and team size.

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500+ jobs found

  • Expeditors

    Expeditors

    Today

    Account support manager

    Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Expeditors satisfies the increasingly sophisticated needs of international...

    onsite, Seattle, WA, United States
    $70k/yrFull TimeJunior (<2 years)
  • Prime Electric

    Prime Electric

    Today

    It support engineer ii

    Who We Are At PRIME, a culture of empathy, trust, and belonging is foundational. This is integral in our approach to recruiting, developing, and retaining the best people in the industry. Our growth...

    onsite, Bellevue, WA, United States
    $82k – $97k/yrFull TimeMiddle (2-4 years)
  • CoreWeave

    CoreWeave

    a day ago

    Manager, technical support engineering (bare metal)

    CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence....

    onsite, San Francisco, CA, United States
    $157k – $210k/yrFull TimeLead / Manager
  • Janicki Industries

    Janicki Industries

    3 days ago

    Enterprise applications manager

    At Janicki Industries, we turn complex ideas into real-world solutions through advanced engineering and manufacturing. Our teams design and build innovative structures, tooling, and systems that...

    onsite, Sedro Woolley, WA, United States
    $128k – $178k/yrFull TimeLead / Manager
  • University of Washington Medical Center

    University of Washington Medical Center

    4 days ago

    Computer support analyst 2 (intermittent)

    Job Description University of Washington Athletics IT Operations Department has an exciting opportunity for an Intermittent Computer Support Analyst 2 to become part of the team! About this...

    onsite, Seattle, WA, United States
    $69k – $93k/yrPart TimeMiddle (2-4 years)
  • Saalex

    Saalex

    5 days ago

    Computer user support specialist ii - help desk

    Saalex is seeking a Computer User Support Specialist II in Keyport, WA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and...

    onsite, Keyport, WA, United States
    $60k – $90k/yrFull TimeJunior (<2 years)
  • University of Washington

    University of Washington

    6 days ago

    It systems manager

    Job Description KUOW has an outstanding opportunity for an IT Systems Manager to join their team. About this Opportunity Reporting to the Director, Digital Product, Audience, and Revenue Technology,...

    onsite, Seattle, WA, United States
    $78k – $127k/yrFull TimeLead / Manager
  • Starbucks Coffee Company

    Starbucks Coffee Company

    6 days ago

    Systems analyst- service delivery manager

    As a Systems Analyst SR, Technology Service Desk, you will play a critical role in ensuring our technology support experience is delivered with excellence. This role serves as the primary owner of...

    onsite, Nashville, TN, United States
    Full TimeLead / Manager
  • Worldscape Technology Inc.

    Worldscape Technology Inc.

    6 days ago

    Senior director of it & customer support

    Worldscape is a cutting-edge platform designed to unify distributed data, sensors, and intelligent agents across cloud, on-prem, and edge environments. By combining geospatial intelligence,...

    onsite, Redmond, WA, United States
    $190k – $210k/yrFull TimeDirector
  • P3 Services

    P3 Services

    6 days ago

    Business support manager

    Job Title: Business Support Manager Location: On-Site, Mountlake Terrace, WA FLSA: Exempt/Salaried Reports To: General Manager About Fischer Plumbing: Since 1977, Fischer has built a reputation for...

    onsite, Mountlake Terrace, WA, United States
    Full TimeLead / Manager
  • Blueprint Technologies

    Blueprint Technologies

    6 days ago

    It support engineer

    About Blueprint Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with teams across the United States. We help organizations turn complex challenges into meaningful...

    onsite, Bellevue, WA, United States
    Full TimeMiddle (2-4 years)
  • Tacoma Community College

    Tacoma Community College

    7 days ago

    It support technician 1

    Who We Are Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating and...

    onsite, Tacoma, WA, United States
    $42k/yrPart TimeJunior (<2 years)
  • R & R HEATING AND AIR CONDITIONING INC

    R & R HEATING AND AIR CONDITIONING INC

    7 days ago

    Computer user support specialist

    As our Computer Support Specialist, you’ll play a critical role in ensuring smooth day-to-day tech operations to support our HVAC business. This position is responsible for installing, configuring,...

    onsite, Spokane, WA, United States
    Part TimeMiddle (2-4 years)
  • University of Washington Medical Center

    University of Washington Medical Center

    7 days ago

    It systems manager

    Job Description KUOW has an outstanding opportunity for an IT Systems Manager to join their team. About this Opportunity Reporting to the Director, Digital Product, Audience, and Revenue Technology,...

    onsite, Seattle, WA, United States
    $78k – $127k/yrFull TimeLead / Manager
  • King County

    King County

    10 days ago

    It systems specialist - entry

    Summary This recruitment may be used to fill multiple position types including Career Service, Special Duty, and Term Limited Temporary (TLT). The anticipated duration of the TLT positions is 12...

    onsite, Seattle, WA, United States
    $79k – $101k/yrFull TimeJunior (<2 years)
  • E

    Electroimpact Inc

    12 days ago

    It support technician

    IT Support Technician (On-site) Location: Mukilteo, WA Company: Electroimpact About Electroimpact: Electroimpact is a globally recognized leader in aerospace automation, providing custom-engineered...

    onsite, Mukilteo, WA, United States
    $54k – $65k/yrFull TimeJunior (<2 years)
  • GEICO

    GEICO

    12 days ago

    Manager, engineering operations – technical support

    Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of...

    onsite, Bethesda, MD, United States
    $109k – $190k/yrFull TimeLead / Manager
  • Microsoft

    Microsoft

    14 days ago

    Critical environment support assistant

    Overview In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data...

    onsite, Wenatchee, WA, United States
    $48k – $75k/yrFull TimeJunior (<2 years)
  • Adaptive Biotechnologies

    Adaptive Biotechnologies

    a month ago

    Supervisor, systems support

    At Adaptive, we’re Powering the Age of Immune Medicine. Our goal is to harness the power of the adaptive immune system to transform the way diseases are diagnosed and treated. As an Adapter, you’ll...

    onsite, Seattle, WA, United States
    $90k – $135k/yrFull TimeLead / Manager
  • Amazon

    Amazon

    a month ago

    Its support eng i (ons)

    As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees, providing seamless end-to-end services and frictionless on-site technical support ensuring...

    onsite, Bellevue, WA, United States
    $50k – $83k/yrFull TimeJunior (<2 years)

10,000,000+ more jobs available!