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  5. Onsite It Support Manager jobs in Salt Lake City, Utah, USA

Onsite It Support Manager jobs in Salt Lake City, Utah, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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IT Support Manager On-Site Jobs in Salt Lake City — Lead Tech Teams in Utah

Salt Lake City's growing tech and business sectors continue to fuel demand for skilled IT support managers who can lead on-site technical teams and keep operations running smoothly. Employers across the region currently have 353 open positions, all structured as on-site roles for professionals ready to make an immediate impact. This is an excellent moment to explore IT support manager jobs in Salt Lake City if you thrive in fast-paced, hands-on environments.

Strong candidates bring a mix of technical expertise and leadership skill, including experience managing help desk operations, troubleshooting hardware and software issues, and overseeing IT infrastructure projects. Familiarity with ticketing systems, network administration, and vendor coordination is highly valued, along with the ability to mentor junior staff and communicate clearly with non-technical stakeholders. Employers seeking to hire an IT support manager typically look for someone who can balance daily problem-solving with long-term planning and process improvement.

On-site work remains the standard for this role in Salt Lake City, as hands-on troubleshooting and direct team supervision are central responsibilities. Local companies, from healthcare to finance and tech startups, are expanding their IT departments, creating steady demand for experienced managers who can be physically present to support staff and systems. The regional job market shows healthy growth, making this an opportune time to consider IT support manager vacancies in the area.

If you are ready to take the next step in your career, now is the perfect time to explore current IT support manager positions available through Global Work AI. Whether you are seeking new challenges or a fresh start in Salt Lake City, opportunities are waiting for driven professionals like you. Take a closer look at what's available and find the role that fits your goals.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average IT support manager salary in Salt Lake City?

    In Salt Lake City, compensation for an IT support manager commonly falls in the mid-to-high five-figure range, with many offers landing around $90,000 to $125,000 a year depending on company size, industry, and scope. Larger employers in Utah, especially those with 24/7 operations or complex infrastructure, may pay more when the role includes escalation management or multi-site oversight. Benefits, bonus plans, and on-call expectations can also affect total value. Review current local postings and compare them with nearby IT operations roles for a clearer market view.
  • What qualifications and certifications are typically required for an IT support manager job in the U.S.?

    Most employers in the U.S. expect a bachelor’s degree in information technology, computer science, or a related field, plus several years in help desk or desktop support leadership. For an IT support manager position, certifications such as ITIL, CompTIA A+, Network+, Microsoft credentials, or Cisco training can strengthen a profile, especially for on-site teams in Salt Lake City. Some organizations also value project management or cybersecurity exposure. Requirements vary by employer, so it helps to review postings and match them against your current background.
  • What are the main responsibilities of an on-site IT support manager?

    Day-to-day work usually centers on keeping employees productive, resolving escalated incidents, and making sure support workflows run smoothly in person. An on-site IT support manager often supervises technicians, coordinates hardware replacement, oversees endpoint setup, tracks ticket trends, and partners with network or security teams when issues affect the office. In Salt Lake City workplaces, this can also include conference room systems, access control, and printer fleets. Reviewing current listings can help you see how much hands-on operational ownership different employers expect.
  • What technical and leadership skills do employers look for in an IT support manager?

    Strong troubleshooting across Windows, macOS, M365, identity tools, and common ticketing platforms is usually essential. Employers also look for calm communication, prioritization, coaching ability, and the judgment to balance service speed with policy. For an IT support manager in Salt Lake City, familiarity with hybrid office tools, networking basics, asset tracking, and vendor coordination can be especially useful. Leadership matters as much as technical depth, since the role often involves mentoring staff and handling escalations. Comparing similar leadership roles can clarify which skills are most valued.
  • How does the hiring process usually work for an IT support manager position?

    The process often starts with a resume screen, followed by a recruiter call and one or more interviews with IT leadership or operations managers. Candidates may be asked to discuss incident handling, team supervision, infrastructure basics, and how they measure service quality. For on-site roles in Utah, employers may also include an in-person visit to review office support needs and culture fit. Final stages can involve references, background checks, and salary discussion. Checking active job listings can help you prepare for the most common interview themes.
  • What career growth opportunities are available after working as an IT support manager?

    This path can lead to broader IT operations leadership, service desk director roles, systems administration management, or infrastructure and endpoint engineering positions. Some professionals move into IT project management, enterprise support, or service delivery leadership, especially after building experience with budgets and vendor oversight. In Salt Lake City, larger employers and fast-growing firms may offer clear steps toward senior management. The role also builds transferable skills for cybersecurity operations or workplace technology strategy. Reviewing neighboring career tracks can help you plan your next move.
  • What team size, systems, and support environment should I expect in an on-site IT support manager role?

    Expect a range that can go from a small team of two or three technicians to a larger group supporting several office floors or multiple Utah locations. The environment often includes Windows and Mac endpoints, M365, identity access tools, VPNs, printers, meeting room hardware, and a ticketing platform such as ServiceNow, Jira Service Management, or Zendesk. In Salt Lake City, many employers also want fast response times for in-office users and new-hire setups. Looking at current openings can reveal whether the role is hands-on, supervisory, or both.

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353 jobs found

  • H

    Harmons

    Today

    People support manager

    GENERAL PURPOSE: The purpose of this position is to provide support and appreciation to Harmons associates in the stores. This person will be scheduling and conducting group interviews, conducting...

    onsite, Salt Lake City, UT, United States
    $41k – $45k/yrFull TimeJunior (<2 years)
  • Kiln

    Kiln

    Today

    Member experience associate

    About Kiln: Kiln is a flex ­office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people, products,...

    onsite, Lehi, UT, United States
    Part TimeJunior (<2 years)
  • Prinova Nutrition, LLC

    Prinova Nutrition, LLC

    a day ago

    Customer service manager

    The Customer Service Manager is responsible for leading customer service operations and ensuring exceptional service throughout the customer lifecycle. This role oversees a high-performing team...

    onsite, Salt Lake City, UT, United States
    Full TimeLead / Manager
  • Intermountain Health

    Intermountain Health

    4 days ago

    Caregiver field support - staff

    Job Description: Provide accurate, timely, and creative solutions to Caregiver computer hardware, peripherals, printers, operating systems, software applications, networking, telecommunications, and...

    onsite, Salt Lake City, UT, United States
    $58k – $93k/yrFull TimeMiddle (2-4 years)
  • Zurchers

    Zurchers

    4 days ago

    Assistant manager

    We are looking for a friendly, hard-working, and responsible individual to fill our Assistant Manager position. Zurchers is a great place to work. Benefits of working for Zurchers include: Employee...

    onsite, Salt Lake City, UT, United States
    Full TimeNo Skills
  • Traeger Grills

    Traeger Grills

    5 days ago

    It helpdesk technician

    Welcome to the Traegerhood: Our business is BBQ, and business tastes good. Traeger invented the wood pellet grill over 30 years ago, and we're fanatics who are dedicated to bringing people together...

    onsite, Salt Lake City, UT, United States
    Full TimeJunior (<2 years)
  • Western Governors University

    Western Governors University

    5 days ago

    Site support technician i

    If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the...

    onsite, Salt Lake City, UT, United States
    $48k – $71k/yrFull TimeJunior (<2 years)
  • Prinova

    Prinova

    6 days ago

    Customer service manager

    Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions, and trusted by the world’s best-known food, beverage, and nutrition...

    onsite, Salt Lake City, UT, United States
    Full TimeLead / Manager
  • Motorola Solutions

    Motorola Solutions

    6 days ago

    Information technology (it) support specialist

    Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere....

    onsite, Salt Lake City, UT, United States
    $58k – $68k/yrFull TimeMiddle (2-4 years)
  • C

    Cyber B.A.T.

    7 days ago

    System administrator, nk-02-0055

    Description Join the Mission at Cyber B.A.T. At Cyber B.A.T., we believe in one simple idea: Take care of those that take care of you. We’re a Service-Disabled Veteran-Owned Small Business delivering...

    onsite, Salt Lake City, UT, United States
    Full TimeSenior (5+ years)
  • C

    Cyber B.A.T.

    8 days ago

    System administrator, nk-02-0056

    Join the Mission at Cyber B.A.T. At Cyber B.A.T., we believe in one simple idea: Take care of those that take care of you. We’re a Service-Disabled Veteran-Owned Small Business delivering...

    onsite, Salt Lake City, UT, United States
    Full TimeSenior (5+ years)
  • H

    Harmons

    11 days ago

    Lead customer service manager

    -FULL TIME POSITION -OPEN AVAILABILITY INLCUDING WEEKENDS AND HOLIDAYS REQUIRED -EXCELLENT CUSTOMER SERVICE REQUIRED -PREVIOUS MANAGEMENT SKILLS REQUIRED $21.77 - $23.27 PER HOUR GENERAL PURPOSE: The...

    onsite, Salt Lake City, UT, United States
    $44k – $47k/yrFull TimeLead / Manager
  • University of Utah Health

    University of Utah Health

    12 days ago

    It asset management administrator

    Overview As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission...

    onsite, Salt Lake City, UT, United States
    Full TimeJunior (<2 years)
  • Armstrong World Industries

    Armstrong World Industries

    19 days ago

    It support/solutions specialist job

    Primary location: Salt Lake City, Utah Relocation offered: No Employment status: Full-Time Travel: &lt;10% Non-compete: No The estimated base salary range for this role is $57,000 to $90,000 per...

    onsite, Salt Lake City, UT, United States
    $57k – $90k/yrFull TimeJunior (<2 years)
  • Cyber Advisors

    Cyber Advisors

    22 days ago

    Service desk analyst

    Cyber Advisors is looking to add a Service Desk Analyst to our Salt Lake City team. Cyber Advisors provides employees opportunities for growth and learning while servicing a dynamic customer base....

    onsite, Salt Lake City, UT, United States
    Full TimeJunior (<2 years)
  • Deputy Assistant Secretary for Information and Technology

    Deputy Assistant Secretary for Information and Technology

    24 days ago

    It specialist

    Summary This position is located in Software Product Management (SPM), APPLICATIONS SERVICE LINE organization, Field Operations & Development, Office of Information Technology (OIT) serving as an...

    onsite, Albany, NY, United States
    Full TimeJunior (<2 years)
  • State of Utah Office of the Governor

    State of Utah Office of the Governor

    a month ago

    Technical support specialist 3

    Technical Support Specialist 3 FT / PT Status – Full-Time Benefits Eligibility – This position is eligible for a full benefits package. Salary – $35.83 - $61.69 Hourly Wage Remote Work / In-Office –...

    onsite, Salt Lake City, UT, United States
    $72k – $124k/yrFull TimeSenior (5+ years)
  • Flex

    Flex

    a month ago

    Analyst, application technology

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity...

    onsite, Salt Lake City, UT, United States
    Full TimeSenior (5+ years)
  • Deputy Assistant Secretary for Information and Technology

    Deputy Assistant Secretary for Information and Technology

    a month ago

    Supervisory it specialist (cots interface, division chief)

    Summary This position is located within the Office of Information and Technology (OIT), Product Development and Sustainment (PDS), Health, Health Information Systems Management (HISM), Application...

    onsite, Albany, NY, United States
    Full TimeDirector
  • Fidelity Investments

    Fidelity Investments

    a month ago

    Associate client service manager

    Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Associate Client Service Manager (CSM) is part of the Client Service Management, DC Plan Services...

    onsite, Covington, KY, United States
    $55k – $105k/yrFull TimeMiddle (2-4 years)

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