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  3. IT Support Manager

Onsite It Support Manager jobs in Utah, USA

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      Sarah Jenkins

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      Alex Chen

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      David G. (Hiring Manager)

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      Marta W.

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      Daria (HR)

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      James Miller

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      Chris V.

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IT Support Manager Jobs in Utah — On-Site Role for Team Leaders

Utah organizations are actively looking for a skilled leader to manage daily technical operations and guide frontline teams. With 130 open on-site positions available, this role offers a chance to shape how teams troubleshoot and resolve technology issues. As digital infrastructure expands, demand for IT support manager on-site jobs continues to grow across the state.

Success in this role calls for a strong foundation in network administration, hardware and software troubleshooting, and help desk management, along with the ability to mentor junior technicians. Employers look for candidates who understand ticketing systems, ITIL practices, and vendor coordination, plus clear communication and problem-solving skills. Familiarity with cloud services and cybersecurity strengthens a candidate's profile, especially when companies hire an IT support manager to lead complex environments.

On-site roles like this typically involve close collaboration with technical staff and department heads to maintain seamless operations. Local companies, from startups to established enterprises, value the hands-on oversight this arrangement provides. As Utah's technology sector expands, the outlook for on-site technical leadership remains strong, with many organizations prioritizing in-person management.

If you're ready to advance your career, explore current IT support manager vacancies and connect with employers seeking your expertise. Global Work AI features growing opportunities tailored to your skills, making it easier to find the right fit in Utah's thriving tech landscape.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average IT support manager salary in Utah?

    In Utah, pay for an IT support manager commonly falls around the low- to mid-$90,000s annually, with larger employers in Salt Lake County sometimes offering more for leadership-heavy roles. Compensation varies based on team size, industry, and whether the position includes after-hours coverage or service desk oversight. Total packages may also include bonus potential, benefits, and training support. To get a realistic range, compare current Utah listings and similar management roles in nearby metro markets, since employer budgets can shift quickly.
  • What skills and qualifications are required for an it support manager job?

    Employers typically look for a blend of technical depth and people leadership. Strong troubleshooting ability, knowledge of Windows, macOS, networks, endpoint tools, and ticketing platforms are common expectations for an IT support manager in Utah. Many companies also want experience with vendor coordination, documentation, budgeting, and service-level tracking. A bachelor’s degree in information technology or a related field can help, though proven supervisory experience often matters just as much. Certifications such as CompTIA, Microsoft, ITIL, or HDI can strengthen a profile when reviewing open roles.
  • What does an it support manager do on a day-to-day basis?

    Daily work usually centers on keeping support operations steady and responsive. An IT support manager may assign tickets, coach technicians, review service metrics, and resolve escalated issues that the front-line team cannot close. In Utah offices, the role often includes coordinating hardware swaps, account access, user onboarding, and local infrastructure needs with other departments. Planning maintenance windows, updating procedures, and checking customer satisfaction are also common. Since priorities can change fast, candidates often compare these duties with similar IT operations jobs to understand the full scope.
  • What experience is typically needed to become an it support manager?

    Most employers want several years in technical support before moving someone into management. A typical path includes hands-on help desk or desktop support work, then a step into senior technician or team lead responsibilities. For an IT support manager role in Utah, experience supervising staff, handling escalations, and improving response times is especially valuable. Familiarity with enterprise environments, asset management, and service desk reporting can also set candidates apart. Reviewing requirements across local postings can show whether a company prefers direct management experience or will consider a strong lead-level background.
  • How is the hiring process usually structured for an it support manager position?

    The process often begins with a recruiter screen, followed by interviews with the hiring manager and sometimes IT leadership or operations partners. For an IT support manager job in Utah, candidates may also face scenario questions about queue management, conflict resolution, or outage response. Some employers add a technical assessment, reference checks, and a final discussion around compensation and on-site expectations. Because teams want steady leadership, they usually look for both communication skills and practical judgment. Reading recent postings can help you anticipate the steps and prepare examples that match each stage.
  • What does on-site work mean for an it support manager job in Utah?

    It usually means the manager works from the employer’s facility rather than a home office, with regular presence required in Utah. That setup is common when the role involves hardware handling, in-person coaching, walk-up support, or access to secure systems and equipment. On-site expectations may vary by company, but the schedule often aligns with local business hours and operational needs. Some organizations also expect coverage during openings, upgrades, or incident response. Reviewing location details in current listings can clarify whether the role is fully on-premises or includes limited flexibility.
  • What career growth opportunities are available for an it support manager?

    This role can lead to broader IT leadership paths, especially in organizations that value service operations and user support. Common next steps include IT operations manager, service desk director, systems manager, or infrastructure leadership positions. In Utah, managers who build strength in process improvement, budgeting, and cross-team coordination may also move toward CIO-track responsibilities over time. Certifications and exposure to cloud, cybersecurity, or enterprise service management can widen options further. Comparing related openings can help you see which skills are most transferable and what advancement employers are rewarding now.

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130 jobs found

  • BAE Systems

    BAE Systems

    Today

    Help desk anst ii

    About BAE Systems Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and...

    onsite, Hill AFB, UT, United States
    Full TimeSenior (5+ years)
  • World Wide Technology Holding

    World Wide Technology Holding

    Today

    Network engineer

    Qualifications: Secret Security clearance 6+ years minimum experience in Network Engineering Associate’s degree in information technology or related field Vendor Associate or higher-level network...

    onsite, Fort Meade, Maryland, United States
    $150k – $190k/yrFull TimeLead / Manager
  • AGE Solutions

    AGE Solutions

    Today

    Storage area network (san) administrator

    About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government,...

    onsite, Columbus, Ohio, United States
    $110k/yrFull TimeMiddle (2-4 years)
  • Chartway Federal Credit Union

    Chartway Federal Credit Union

    Today

    Direct teller coordinator

    Job Title: Direct Teller Coordinator Job Type: Full-time Department Hours: Monday – Friday 8:00am-7:00pm and Saturday 8:00am-5:00pm (day off during the week when working Saturday) Location: Virginia...

    onsite, S Jordan, UT, United States
    $42k – $48k/yrFull TimeMiddle (2-4 years)
  • Utah Valley University

    Utah Valley University

    7 days ago

    Area technical manager- euts

    Position Announcement Utah Valley University is seeking an Area Technical Manager to lead technical support services for an assigned college or support area. Working under the direction of the EUTS...

    onsite, Main Campus - Orem, UT, United States
    $60k – $70k/yrFull TimeJunior (<2 years)
  • Summit Technologies

    Summit Technologies

    10 days ago

    Foreign military sales subject matter expert

    Foreign Military Sales Subject Matter Expert Location: Hill AFB, UT Start Date: No earlier than November 2, 2026 Travel: None initially, extensive in the long term Clearance: Must be able to possess...

    onsite, Hill AFB, UT, United States
    Full TimeJunior (<2 years)
  • L3Harris Technologies

    L3Harris Technologies

    12 days ago

    Specialist, network systems engineering

    Job Title: Specialist, Network Systems Engineering Job Code: 44211 Job Location: Salt Lake City, Utah Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have...

    onsite, Salt Lake City, UT, United States
    Full TimeMiddle (2-4 years)
  • Planstin

    Planstin

    12 days ago

    Member support associate

    About the role The Member Support Associate plays a vital, member-facing role within the Planstin Individual team. This position focuses on guiding members through their healthcare experience,...

    onsite, St. George, UT, United States
    Full TimeJunior (<2 years)
  • L3Harris Technologies

    L3Harris Technologies

    13 days ago

    Senior specialist, ils systems engineer - ils engineer

    Job Title: Senior Specialist Engineer – Integrated Logistics Support (ILS) Systems Engineer Job Code: 42022 Job Location: Salt Lake City, Utah Job Schedule: 9/80: Employees work 9 out of every 14...

    onsite, Salt Lake City, UT, United States
    Full TimeSenior (5+ years)
  • EP Wealth Advisors

    EP Wealth Advisors

    13 days ago

    Senior service desk analyst

    EP Wealth Advisors (EPWA) is a wealth management advisory firm with over $49.1 billion as of June 30, 2026, serving predominately high net worth individuals. EPWA fosters an inclusive environment...

    onsite, Salt Lake City, UT, United States
    $84k – $96k/yrFull TimeSenior (5+ years)
  • Holiday Oil

    Holiday Oil

    14 days ago

    Assistant manager- salt lake

    Assistant Manager - Salt Lake 3894 S Highland Salt Lake, UT 84106 Join One of Utah's Top Workplaces for 2025 & 2026! About us: Holiday Oil is a premier convenience store in Utah. This family-owned...

    onsite, Salt Lake, UT, United States
    Full TimeNo Skills
  • Peak Living

    Peak Living

    15 days ago

    Assistant community manager- kensington

    Peak Living is currently seeking a qualified Assistant Community Manager, with tax credit experience, to join our team! At Peak Living, our employees love where they work! We are a fast-growing...

    onsite, Cedar City, UT, United States
    Full TimeLead / Manager
  • Manly Bands

    Manly Bands

    15 days ago

    Customer support associate

    THIS IS NOT A REMOTE POSITION The Customer Service Associate will report into the Customer Service Manager. You’ll be primarily handling customer service phones, chats and emails for our eCommerce...

    onsite, Lindon, UT, United States
    Full TimeJunior (<2 years)
  • Utah Legal Services

    Utah Legal Services

    15 days ago

    It operations coordinator

    IT Operations Coordinator Our mission at Utah Legal Services (ULS) is to provide high-quality civil legal aid without cost to people who are unable to afford legal representation or are facing...

    onsite, Ogden, UT, United States
    $56k – $67k/yrFull TimeJunior (<2 years)
  • Leidos

    Leidos

    15 days ago

    Satcom ip network support specialist

    Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and...

    onsite, Hill AFB, UT, United States
    $48k – $87k/yrFull TimeJunior (<2 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    15 days ago

    Customer experience supervisor i - red cliffs mall

    General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...

    onsite, St. George, UT, United States
    $38k – $48k/yrFull TimeJunior (<2 years)
  • S3

    S3

    16 days ago

    It infrastructure project manager

    Job Description IT Infrastructure Project Manager Location: Remote but must be willing to travel to Utah as needed Duration: 6+ months with potential to convert W2 Rate: $63-65/hr Required...

    onsite, Salt Lake, UT, United States
    $127k – $131k/yrFull TimeLead / Manager
  • Northrop Grumman

    Northrop Grumman

    16 days ago

    Sentinel - sr principal systems engineer - 19826

    RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have...

    onsite, Roy, UT, United States
    $123k – $184k/yrFull TimeSenior (5+ years)
  • Family Haven

    Family Haven

    16 days ago

    Office assistant

    The Office Assistant creates a welcoming, supportive first point of contact for clients, families, visitors, and community members at Family Haven. This role manages front office activities,...

    onsite, Orem, UT, United States
    Part TimeNo Skills
  • Alterra

    Alterra

    16 days ago

    It support specialist - year round

    Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting...

    onsite, Park City, UT, United States
    Full TimeJunior (<2 years)
  • Swarovski

    Swarovski

    16 days ago

    Retail assistant store manager - full time - fashion place - murray, ut

    At Swarovski, your ideas are valued, your leadership is empowered, and your work helps build teams that deliver brilliance and create luxury moments every day. Ready to take the next step in your...

    onsite, Murray, UT, United States
    Full TimeJunior (<2 years)
  • Utah Title Loans, Inc

    Utah Title Loans, Inc

    17 days ago

    Manager in training

    Manager In Training Looking for a role where you can grow fast and develop real-world skills? In this position, you’ll work directly with customers—asking the right questions, overcoming objections,...

    onsite, Clearfield, UT, United States
    $31k – $36k/yrFull TimeEntry with Degree
  • Swire Coca-Cola

    Swire Coca-Cola

    17 days ago

    It product manager- supply chain

    Who is Swire Coca-Cola? We are a family-owned bottling company with a story spanning over two centuries. We are one of the largest bottlers of Coca-Cola in North America and distribute more than 50...

    onsite, Draper, UT, United States
    Full TimeLead / Manager
  • Utah Retirement Systems

    Utah Retirement Systems

    17 days ago

    Customer service specialist i - ret

    About The Company Utah Retirement Systems provides retirement benefits for more than 250,000 Utah public employees, including teachers, firefighters, police officers, and others who serve their...

    onsite, Salt Lake City, UT, United States
    Full TimeJunior (<2 years)
  • Les Olson IT

    Les Olson IT

    17 days ago

    Logan mit engineer ii

    Position Summary The Engineer 2 is a technical resource within the Managed IT Services organization responsible for supporting, maintaining, and improving customer IT environments. This role supports...

    onsite, Logan, UT, United States
    Full TimeMiddle (2-4 years)
  • Bridge Investment Group

    Bridge Investment Group

    18 days ago

    Voice engineer

    Make an Impact By owning and optimizing the organization's voice communications and mobile device infrastructure. This role is responsible for ensuring reliable, secure, and scalable Microsoft Teams...

    onsite, Sandy, UT, United States
    Full TimeMiddle (2-4 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    18 days ago

    Supervisor - layton hills mall

    Overview As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute...

    onsite, Layton, UT, United States
    $25k – $34k/yrPart TimeJunior (<2 years)
  • Amro Fabricating Corporation

    Amro Fabricating Corporation

    18 days ago

    Information technology system technician

    Karman Space & Defense is a leader in the rapid design, development, and production of critical, next-generation system solutions that align with the U.S. Department of War and its allies’ core...

    onsite, West Valley City, UT, United States
    Full TimeJunior (<2 years)
  • RDO Equipment Co.

    RDO Equipment Co.

    18 days ago

    Regional aftermarket manager (construction technology)

    The Regional Aftermarket Manager (Construction Technology) is the primary leader for construction technology aftermarket training, support, and escalation management, responsible for leading and...

    onsite, Billings Metropolitan Area, Montana, United States
    $100k/yrFull TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    19 days ago

    Assistant manager

    About us Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles....

    onsite, Murray, UT, United States
    Full TimeNo Skills
  • Awardco

    Awardco

    19 days ago

    Client support representative

    Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help...

    onsite, Lindon, UT, United States
    Full TimeJunior (<2 years)
  • Clientbook

    Clientbook

    20 days ago

    Customer support manager

    Customer Support Manager at Clientbook About Clientbook: Clientbook is a flourishing, well-funded SaaS company. We envision a world where local retailers can compete against their largest competitors...

    onsite, Lehi, UT, United States
    $45k – $60k/yrFull TimeJunior (<2 years)
  • ALO

    ALO

    21 days ago

    Sales & service manager - main street

    WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat,...

    onsite, Park City, UT, United States
    Full TimeLead / Manager
  • PACS

    PACS

    21 days ago

    Director of it service delivery

    Company Overview PACS Group, Inc. is a holding company investing in post-acute healthcare facilities, professionals, and ancillary services. Founded in 2013, PACS Group is one of the largest...

    onsite, Salt Lake City, UT, United States
    $150k – $170k/yrFull TimeDirector
  • Stampin Up Inc

    Stampin Up Inc

    22 days ago

    Systems administrator

    Systems Administrator Technology That Connects People. Culture That Inspires Them. At Stampin' Up!, we believe amazing things happen when creativity, connection, and technology come together. If...

    onsite, Riverton, UT, United States
    Full TimeMiddle (2-4 years)
  • Summit Sothebys International Realty

    Summit Sothebys International Realty

    22 days ago

    Office manager

    Agent Services Concierge Summit Sotheby's International Realty is a fast-paced, innovative real estate company specializing in selling spectacular properties throughout Utah and providing luxury...

    onsite, St George, UT, United States
    Full TimeJunior (<2 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    23 days ago

    Supervisor - outlets park city

    Overview As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute...

    onsite, Park City, UT, United States
    $31k – $43k/yrPart TimeJunior (<2 years)
  • Northrop Grumman

    Northrop Grumman

    23 days ago

    Sentinel - principal/senior system engineer - 16703

    RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have...

    onsite, Roy, UT, United States
    $98k – $184k/yrFull TimeSenior (5+ years)
  • MEGAPLEX THEATRES

    MEGAPLEX THEATRES

    23 days ago

    District - maintenance team member (ages 18+)

    Job Summary: The Maintenance Team Member is responsible for ensuring the facility, equipment, and grounds of the theatre are maintained to a good and proper working order. He or she works to ensure...

    onsite, South Jordan, UT, United States
    $26k – $34k/yrPart TimeJunior (<2 years)
  • Utah Communications Authority

    Utah Communications Authority

    25 days ago

    Radio network operations & support supervisor

    Job Description Title: Subscriber Services Supervisor Status: Full Time FLSA Exempt: Exempt Reports To: Operations Manager General Job Description: Under general direction of the Operations Manager,...

    onsite, Salt Lake City, UT, United States
    Full TimeJunior (<2 years)

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