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  5. Onsite It Support Manager jobs in Dallas, Texas, USA

Onsite It Support Manager jobs in Dallas, Texas, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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IT Support Manager On-Site Jobs in Dallas: Lead a Growing Tech Team

Dallas continues to solidify its reputation as a thriving hub for technology talent, and companies across the city are actively searching to hire an IT support manager who can keep operations running smoothly. With 500+ open positions available, this on-site opportunity offers a chance to lead a dedicated support team while working closely with stakeholders across the organization. Employers value professionals who can blend technical expertise with strong leadership instincts.

Successful candidates typically bring a solid foundation in troubleshooting hardware and software issues, managing help desk operations, and overseeing IT infrastructure projects. Strong communication skills are essential, since this role often involves translating technical problems into clear guidance for non-technical staff. Familiarity with ticketing systems, network fundamentals, and vendor management rounds out the ideal skill set, while a proactive, service-oriented mindset helps distinguish top performers among the many IT support manager vacancies currently posted online.

On-site work remains the standard for this role in Dallas, as many organizations prefer having their IT leadership physically present to manage hardware, coordinate with staff, and respond quickly to technical emergencies. The local market shows healthy demand, driven by the city's expanding corporate presence and steady investment in technology infrastructure. Employers in Texas are increasingly competitive when it comes to attracting experienced professionals for IT support manager positions, offering solid compensation and clear paths for career growth.

If you're ready to take the next step in your career, now is an excellent time to explore IT support manager jobs in Dallas. Global Work AI features a curated selection of listings tailored to your experience and goals, making it easier to connect with employers who value strong technical leadership. Start browsing today and find the opportunity that fits your ambitions.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the typical salary for an IT support manager in Dallas?

    In Dallas, an IT support manager often earns a salary in the mid-$90,000s to around $120,000, with larger employers and highly regulated industries sometimes paying more. Compensation usually reflects team size, service-level expectations, and whether the role covers desktops, networks, or broader workplace technology. Texas does not have a state income tax, which can improve take-home pay compared with some locations. To judge an offer fairly, compare base pay, bonus potential, and benefits against current Dallas listings and similar IT leadership roles.
  • What skills and qualifications are required for an IT support manager role?

    Employers in Dallas typically look for a mix of technical knowledge and people leadership. Strong troubleshooting across Windows, Microsoft 365, endpoint management, networking basics, and user support is important, along with clear communication and conflict resolution. A bachelor’s degree in information technology, computer science, or a related field is common, though equivalent experience can help. Certifications such as ITIL, CompTIA A+, Network+, or Microsoft credentials can strengthen a profile. Reviewing local postings can help you see which qualifications matter most for a specific team.
  • What are the main responsibilities of an IT support manager in Dallas?

    Day to day, this role usually oversees the service desk, sets priorities for incident and request handling, and makes sure employees get reliable technical help. In Dallas organizations, an IT support manager may also manage hardware refreshes, onboarding and offboarding, vendor coordination, asset tracking, and service-level reporting. Many positions include coaching technicians, improving workflow, and reducing repeat issues through better processes. Because the scope varies by company size, it helps to compare a few job descriptions to understand whether the focus is operational, strategic, or both.
  • What experience do employers in Dallas typically expect for an IT support manager?

    Most Dallas employers prefer candidates with several years in IT support, usually including time in a senior technician or team lead role before moving into management. Five or more years of hands-on experience is common, especially in environments with fast-paced user support and multiple office sites. Hiring teams often value proof of mentoring staff, handling escalations, and improving response times. Experience in healthcare, finance, energy, or professional services can be a plus in Texas markets. Checking nearby openings will show whether a company wants more technical depth or stronger leadership background.
  • What IT support tools and ticketing systems should an IT support manager know?

    Familiarity with a modern service desk stack is usually expected. Common tools include ServiceNow, Jira Service Management, Zendesk, Freshservice, and ManageEngine, plus remote support platforms like TeamViewer, BeyondTrust, or Quick Assist. In Dallas workplaces, managers may also need comfort with Microsoft Intune, Active Directory, Entra ID, SCCM, and asset management systems. Just as important is knowing how to read ticket metrics, assignment queues, and SLA reports. If you are preparing for interviews, compare the platforms listed in local job ads with the systems you have used.
  • What does the hiring process usually look like for an IT support manager role in Dallas?

    The process often begins with a recruiter screen, followed by one or more interviews with IT leadership, operations managers, or sometimes HR. Dallas companies may include a technical discussion, a scenario-based assessment, and questions about coaching, prioritization, and service metrics. Larger employers can add background checks, reference calls, and a final culture-fit meeting. For on-site roles, interviewers may also assess availability for office coverage and collaboration style. It is useful to review the company’s stack and prepare examples that show measurable support-team results.
  • What career growth opportunities are available for an IT support manager in Dallas-based organizations?

    Career paths in Dallas often move from support management into IT operations leadership, service delivery management, infrastructure management, or end-user computing leadership. In larger Texas organizations, strong performers may advance toward director-level roles, with responsibility for budgeting, strategy, and cross-functional planning. Some professionals later pivot into cybersecurity operations, workplace technology, or IT project management. Because Dallas has a broad corporate market, growth can come from switching industries as much as changing title. Looking at adjacent roles can help you map the next step and identify useful certifications or skills.

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500+ jobs found

  • UT Southwestern Medical Center

    UT Southwestern Medical Center

    2 days ago

    Htm enterprise systems manager

    WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and...

    onsite, Dallas, TX, United States
    Full TimeSenior (5+ years)
  • Rheumatology Alliance LLC

    Rheumatology Alliance LLC

    3 days ago

    It support and systems specialist

    About Us We are a growing, multi-site rheumatology practice that relies on dependable technology to support patient care and business operations. Our environment includes Microsoft 365, Windows...

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • SWK Technologies

    SWK Technologies

    3 days ago

    On-site engineer

    SWK Technologies is committed to optimizing the technological landscape for businesses through customized software solutions and superior technical support. We are looking for a dedicated On-Site...

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • Diverse Lynx LLC

    Diverse Lynx LLC

    5 days ago

    Onsite sr. manager (risk & compliance production support)

    Job Description Sr. Manager (Risk & Compliance Production Support) Contract Role NY, NY - onsite or Dallas, TX - onsite Rate: $48 to $53/hr on W2 Must Have's: L2 Support for Actimize SAM & CDD...

    onsite, Dallas, TX, United States
    $97k – $107k/yrFull TimeSenior (5+ years)
  • Deputy Assistant Secretary for Information and Technology

    Deputy Assistant Secretary for Information and Technology

    5 days ago

    It specialist

    Summary Join the Connectivity and Collaboration Service (CCS) under OIT and be part of VA's digital transformation. CCS designs and maintains world-class connectivity, collaboration, and support...

    onsite, Albany, NY, United States
    $91k/yrFull TimeJunior (<2 years)
  • Culture Fit

    Culture Fit

    5 days ago

    Software support engineer

    Job Description Position Summary: The Software Support Engineer is responsible for delivering high-quality technical support, installation, and training for software solutions. This role combines...

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • Advanced Asset Management

    Advanced Asset Management

    5 days ago

    Assistant manager, property management systems

    About Us Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations,...

    onsite, Dallas, TX, United States
    Full TimeSenior (5+ years)
  • Highway

    Highway

    7 days ago

    Application operations assistant manager - eld

    FLSA Status: Exempt Reports to: Operations Manager Location: Dallas, TX (This is an onsite position) Status: Full-time About the Company: Highway is the fastest-growing freight tech provider in North...

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • DTN

    DTN

    7 days ago

    Global customer services manager – energy

    For decades, DTN has been the silent force behind some of the world’s most critical industries—helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From...

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • Allied World Assurance Company

    Allied World Assurance Company

    7 days ago

    Senior associate administrator, operations, service desk

    Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe...

    onsite, Atlanta, GA, United States
    Full TimeSenior (5+ years)
  • P

    Petro-Hunt

    7 days ago

    It support specialist

    IT Support Specialist Petro-Hunt, L.L.C, a Dallas, Texas mid-sized independent Oil and Gas Exploration Company, is seeking a Help Desk Technician for its Uptown Dallas office. About Petro-Hunt,...

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • Ensign Services

    Ensign Services

    8 days ago

    It help desk

    IT Help Desk Position Type: Full Time, Non-Exempt. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This position is based at our Texas...

    onsite, Dallas, TX, United States
    $40k – $44k/yrFull TimeJunior (<2 years)
  • Dallas County

    Dallas County

    8 days ago

    0000007224.system engineer lead.info tech - operations

    Assists the Manager of Servers and Networks to provide guidance to the Server Team while encouraging cooperation and interaction between its members. Provide leadership in the recommendation,...

    onsite, Dallas, TX, United States
    Full TimeLead / Manager
  • CyrusOne

    CyrusOne

    8 days ago

    Technical customer operations manager

    The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our hyperscale customers. This individual will...

    onsite, Austin, TX, United States
    Full TimeSenior (5+ years)
  • Omninet Capital

    Omninet Capital

    9 days ago

    It support specialist

    Job Summary We are hiring an IT Support Specialist with light systems administration responsibilities for an on-site role at our Dallas, TX office. You will provide in-person support to Dallas staff...

    onsite, Dallas, TX, United States
    $60k – $80k/yrFull TimeJunior (<2 years)
  • Petro-Hunt, LLC

    Petro-Hunt, LLC

    9 days ago

    It support specialist

    Petro-Hunt, L.L.C, a Dallas, Texas mid-sized independent Oil and Gas Exploration Company, is seeking a Help Desk Technician for its Uptown Dallas office. About Petro-Hunt, L.L.C. Petro-Hunt, L.L.C....

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    9 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • EY

    EY

    9 days ago

    Service delivery center linuxtech consulting manager, dallas

    At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help...

    onsite, Dallas, TX, United States
    $87k – $225k/yrFull TimeSenior (5+ years)
  • AccorHotel

    AccorHotel

    12 days ago

    It technician support

    Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50...

    onsite, Dallas, TX, United States
    Full TimeLead / Manager
  • Tekfortune

    Tekfortune

    12 days ago

    Noc / service management analyst

    Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world’s leading organizations in a broad range of industries. In this quickly...

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    13 days ago

    Service strategy manager – technology

    SERVICE STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Suntex Marina Investors, LLC

    Suntex Marina Investors, LLC

    13 days ago

    Application specialist, mms

    JOB POSTING JOB TITLE: Application Specialist, Marina Management Services (MMS) DEPARTMENT: Information Technology REPORTS TO: Lead, MMS POSITION PURPOSE: The Applications Specialist, Marina...

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    13 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    13 days ago

    Services strategy manager – technology

    SERVICES STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • CDS Global

    CDS Global

    13 days ago

    Corporate services support specialist

    The Opportunity As a Corporate Services Support Specialist, you will be a trusted first point of contact for internal users, resolving incidents and requests while helping employees stay productive...

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • Atkore

    Atkore

    14 days ago

    It service desk technician

    IT Service Desk Technician Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together – a future focused on serving...

    onsite, Dallas, TX, United States
    $52k – $71k/yrFull TimeJunior (<2 years)
  • WESTWOOD PROFESSIONAL SERVICES INC

    WESTWOOD PROFESSIONAL SERVICES INC

    14 days ago

    It analyst

    IT Analyst Westwood Professional Services, Inc. is seeking an IT Analyst to join our team. This role is responsible for the timely delivery of technical support services to the enterprise, in close...

    onsite, Dallas, TX, United States
    Full TimeEntry with Degree
  • Santander

    Santander

    15 days ago

    Associate, application support engineer

    It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the...

    onsite, Dallas, TX, United States
    $83k – $145k/yrFull TimeSenior (5+ years)
  • Govcio LLC

    Govcio LLC

    16 days ago

    Site support engineer - senior

    Site Support Engineer - Senior GovCIO is currently hiring for a Site Support Engineer - Senior. These positions will be located in one of the following locations: Denver, CO; Chicago (O'Hare), IL;...

    onsite, Albuquerque, NM, United States
    $62k – $72k/yrFull TimeSenior (5+ years)
  • Lantern

    Lantern

    20 days ago

    Operations manager, member service operations

    About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for...

    onsite, Dallas, TX, United States
    $95k – $110k/yrFull TimeLead / Manager
  • Air Express International USA, Inc.

    Air Express International USA, Inc.

    20 days ago

    Sales support manager

    Job Title: Sales Support Manager Job Location: Atlanta, Georgia / Miami, Florida / Dallas, Texas The Sales Support Manager is a subject matter expert responsible for supporting the full sales...

    onsite, Atlanta, GA, United States
    $93k – $124k/yrFull TimeSenior (5+ years)
  • PwC

    PwC

    20 days ago

    Front office strategy consulting - service & support strategy manager

    Job Description & Summary The Opportunity As a Service & Support Strategy Manager, you will play a pivotal role in our Customer Consulting practice, focusing on customer-related strategies and...

    onsite, Atlanta, GA, United States
    $99k – $232k/yrFull TimeLead / Manager
  • Options Technology

    Options Technology

    22 days ago

    Technical support engineer

    Technical Support Engineer Location: Dallas, Texas Salary: Competitive Join the Options Technical Support Team! Working for Options Developing and engaging our people is a strategic priority for our...

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • ViaPath Technologies

    ViaPath Technologies

    24 days ago

    Representative 1, technical support

    Overview ViaPath is seeking Technical Support Representatives – Tier 1 to join our team in our Tech Support department. The Technical Support Representative 1 is the first line of technical support...

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • DPR Construction

    DPR Construction

    a month ago

    Service delivery analyst - bilingual

    Job Description At DPR, roles and responsibilities are more than describing a job title—they are a commitment to building great things together. The job description(s) below defines core...

    onsite, Atlanta, GA, United States
    Full TimeJunior (<2 years)
  • Collinson

    Collinson

    a month ago

    Euc infrastructure support engineer

    Recruiter for the role: Paul Williams Collinson is a privately-owned entrepreneurial business, who services over 800 clients in 170 countries, employs 2,000 staff in 28 global locations, and manages...

    onsite, Dallas, TX, United States
    Full TimeMiddle (2-4 years)
  • K3 Technology

    K3 Technology

    a month ago

    Support engineer - tier i (dallas)

    Job Description Job Title: Support Engineer I (Tier 1 Support Technician)- Bilingual (Spanish/English) Location: Dallas, Texas (On-Site – only local candidates will be considered) Employment Type:...

    onsite, Dallas, TX, United States
    $34k – $44k/yrFull TimeJunior (<2 years)
  • Hempel A/S

    Hempel A/S

    a month ago

    It services & support technician

    Job title: IT Services & Support Technician Location: Dallas, Texas Schedule: onsite Reports to: IT Service Delivery Manager Hempel, founded in Denmark in 1915, is a world-leading supplier of trusted...

    onsite, Dallas, TX, United States
    Full TimeMiddle (2-4 years)
  • Energy Transfer

    Energy Transfer

    a month ago

    Technician - it service desk

    Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The...

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • Prolec-GE Waukesha,Inc

    Prolec-GE Waukesha,Inc

    a month ago

    Technical support specialist

    Job Description Prolec GE Is Now A Part Of The GE Vernova Group JOB SUMMARY The IT Technical Support Specialist is responsible for designing, organizing, modifying, and supporting Prolec GE Waukesha...

    onsite, Dallas, TX, United States
    Full TimeMiddle (2-4 years)

10,000,000+ more jobs available!