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  3. IT Support Manager

Onsite It Support Manager jobs in Texas, USA

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On-Site IT Support Manager Jobs — Texas Opportunities Await

Texas companies are actively seeking skilled professionals to fill 500+ on-site IT support manager jobs, reflecting the state's booming technology sector. This role places you at the center of daily operations, overseeing help desk teams and ensuring reliable technology performance as digital demands keep growing across Texas.

Successful candidates bring strong troubleshooting skills, leadership experience, and solid knowledge of network administration, ticketing systems, and service management frameworks such as ITIL. Clear communication matters, since the role involves coordinating between technical staff and non-technical stakeholders. Employers reviewing IT support manager positions want vendor management experience and a customer-first mindset.

On-site work remains standard for this role across Texas, allowing managers to supervise infrastructure directly, respond quickly to hardware issues, and build strong rapport with end users. Growing corporate and healthcare sectors continue to fuel steady IT support manager vacancies, particularly in metro areas where technology investment keeps accelerating.

If you're ready to advance your career, explore current IT support manager jobs available through Global Work AI. Our platform connects motivated professionals with Texas companies looking to fill open positions quickly. Discover a role that matches your skills, and take the next step toward a thriving technology career.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Texas?

    In Texas, an IT support manager typically earns about $95,000 to $125,000 a year, with Austin, Dallas, Houston, and other major markets often landing near the upper end because of competition for skilled technology leadership. Pay can rise with larger teams, 24/7 coverage, or responsibility for multiple sites. Bonuses and benefits may also add meaningful value. When comparing openings, look at company size, industry, and scope of service desk oversight, since those factors can shift compensation more than title alone.
  • What skills and certifications are required for an IT support manager role?

    Strong people leadership, incident management, and customer service are central, along with solid knowledge of Microsoft 365, Windows, networking basics, and ticketing workflows. Many employers in Texas also look for experience with ITIL practices, change control, and security awareness. Helpful credentials include CompTIA A+, Network+, ITIL Foundation, Microsoft certifications, or vendor-specific training tied to the employer’s environment. For a stronger match, review listings to see whether advanced cloud or cyber skills are expected alongside team management.
  • What does an IT support manager do on a daily basis?

    A typical day involves coordinating support staff, reviewing open tickets, tracking service levels, and removing roadblocks that slow issue resolution. The role often includes coaching technicians, handling escalations, checking system health, and communicating with users or department leaders about outages and fixes. In Texas organizations, where many offices rely on fast in-person response, priorities can shift quickly based on business hours and on-site needs. It helps to compare posting details, since daily duties vary by company size and support model.
  • What are the main responsibilities of an IT support manager in an on-site role?

    On-site work usually means being directly accountable for face-to-face support, hardware deployment, workstation imaging, conference room readiness, printer and device issues, and quick response during local outages. An IT support manager also sets schedules, assigns tasks, checks inventory, and makes sure service requests are closed with clear communication. In Texas offices, this often includes supporting multiple floors, warehouses, or branch locations. The most useful postings will spell out how much travel, physical presence, and after-hours coverage are expected.
  • What experience do employers usually want for an IT support manager?

    Most employers want several years in help desk, desktop support, or systems administration, plus proven experience leading technicians or service teams. In Texas, hiring managers often favor candidates who have handled escalation paths, uptime pressure, and cross-department coordination in a business setting. Experience with onboarding, documentation, asset control, and process improvement is also valued. For larger companies, prior exposure to SLAs and formal reporting can make a difference. Review current listings to see whether management experience or hands-on technical depth is weighted more heavily.
  • What technical systems and tools should an IT support manager know?

    Useful knowledge usually includes ticketing platforms such as ServiceNow, Jira Service Management, or Zendesk, along with endpoint tools, remote support software, and asset tracking systems. Familiarity with Active Directory, Microsoft 365, Azure AD, Intune, VPNs, basic networking, and backup or monitoring tools is common in Texas job posts. Many employers also expect comfort with reporting dashboards and knowledge-base systems. Because each company stacks tools differently, checking the tech environment in current openings can help you compare fit before applying.
  • What career growth opportunities are available for an IT support manager?

    This role can lead into IT operations manager, service delivery manager, infrastructure manager, or director-level support leadership. In Texas, strong performers may also move toward cybersecurity coordination, cloud operations, or broader technology management as they take on larger environments. Some professionals later shift into project management or IT governance once they build process and leadership experience. Growth often depends on mastering metrics, budgeting, and strategic planning, so it is useful to compare related roles and note which skills appear most often.

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500+ jobs found

  • Beyond Energy Services & Technology

    Beyond Energy Services & Technology

    Today

    Technical support specialist

    About the Role The department aims to strengthen technical support and improve how technical and operational knowledge is captured, shared, and maintained across the company. The Technical Support...

    onsite, The Woodlands, TX, United States
    Full TimeEntry with Degree
  • ViaPlus by VINCI Highways

    ViaPlus by VINCI Highways

    Today

    Technical service (maintenance) manager

    ABOUT VIAPLUS: ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry....

    onsite, Plano, TX, United States
    Full TimeLead / Manager
  • 8

    8cda4e42-a6a7-47a4-8fc6-ad641a3a00ec

    Today

    It desktop support coordinator (dhwc)

    Position Summary The IT&S Support Center Coordinator serves as a primary point of contact for team members seeking technical assistance and helps ensure a positive customer service experience. The...

    onsite, San Antonio, TX, United States
    Full TimeEntry with Degree
  • NFI Industries

    NFI Industries

    a day ago

    Senior support specialist

    Overview A member of the Infrastructure & Operations team, the Senior Support Specialist, is the primary point of contact for our end-users who are seeking technical support. You’ll be responsible...

    onsite, Irving, TX, United States
    Full TimeSenior (5+ years)
  • Lamar Institute of Technology

    Lamar Institute of Technology

    a day ago

    Technical support specialist i (help desk)

    Lamar Institute of Technology is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including and as it...

    onsite, Beaumont, TX, United States
    $35k/yrFull TimeJunior (<2 years)
  • Puffer-Sweiven Careers

    Puffer-Sweiven Careers

    a day ago

    Manager mechanical services

    Company Description For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run...

    onsite, Houston, TX, United States
    Full TimeLead / Manager
  • Targa Resources

    Targa Resources

    a day ago

    Maximo functional support manager

    POSITION SUMMARY The Maximo Functional Support Manager owns the functional support operating model for Maximo, including intake and prioritization, business process alignment, configuration...

    onsite, Houston, TX, United States
    Full TimeLead / Manager
  • CITY OF GALVESTON

    CITY OF GALVESTON

    a day ago

    Business systems manager

    Business Systems Manager An island community rich in history and opportunity, Galveston is the ideal place to live, work and raise a family! Job Description SUMMARY: The Business Systems Manager...

    onsite, Galveston, TX, United States
    Full TimeLead / Manager
  • Lone Star Circle of Care

    Lone Star Circle of Care

    2 days ago

    Support analyst

    We are seeking a skilled and motivated Support Analyst to assume core responsibility for Tier 1 and 2 technical support involving end-user technology maintenance and deployment. This provides support...

    onsite, Georgetown, TX, United States
    Full TimeMiddle (2-4 years)
  • NOV Inc.

    NOV Inc.

    2 days ago

    Customer support manager

    Customer Satisfaction: Maintain CSAT above 90%, improve customer feedback participation, and ensure timely resolution of escalated customer concerns. Service Performance: Meet or exceed established...

    onsite, Houston, TX, United States
    Full TimeJunior (<2 years)
  • GFL Environmental Inc.

    GFL Environmental Inc.

    2 days ago

    Fleet systems support manager

    We are seeking a proactive and tech-savvy Fleet Maintenance Systems Specialist to lead the implementation, training, and operational support for our M5 maintenance software across multiple locations....

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • Ezee Fiber

    Ezee Fiber

    3 days ago

    Manager, it systems

    WHY JOIN US? Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026. At Ezee Fiber, you'll do more than build a career, you'll help shape the...

    onsite, Houston, TX, United States
    Full TimeLead / Manager
  • City of Victoria

    City of Victoria

    4 days ago

    It support coordinator

    Job Summary Provides administrative and technical support to the Information Technology Department, including technology purchasing, asset management, mobile device support, help desk coordination,...

    onsite, Victoria, TX, United States
    $43k – $52k/yrFull TimeJunior (<2 years)
  • Integra

    Integra

    5 days ago

    It help desk supervisor

    Location: DFW Department: DEPADM The Opportunity We’re seeking a highly technical Help Desk Supervisor to lead our IT support team and ensure efficient resolution of user issues across all support...

    onsite, Dallas, TX, United States
    $87k – $140k/yrFull TimeLead / Manager
  • Novo Construction

    Novo Construction

    5 days ago

    Desktop support specialist

    The Desktop Support Specialist is the first person our team calls when technology gets in the way of building. You'll keep NOVO's people productive by troubleshooting computers, phones, printers and...

    onsite, Austin, TX, United States
    Full TimeJunior (<2 years)
  • UBank

    UBank

    5 days ago

    It support specialist i

    IT Support Specialist I UBank Lufkin, TX 75901 Department: Information Technology Reports To: Director of Information Technology Status: Non-Exempt (Hourly) Supervisory Responsibilities: No JOB...

    onsite, Lufkin, TX, United States
    Full TimeJunior (<2 years)
  • TEKsystems

    TEKsystems

    5 days ago

    Technical manager

    We are seeking an experienced Technical Infrastructure Manager to lead a team responsible for enterprise virtual desktop, cloud, and infrastructure services supporting a global workforce. This role...

    onsite, Austin, TX, United States
    $202k/yrFull TimeJunior (<2 years)
  • Argon Medical Devices Inc

    Argon Medical Devices Inc

    6 days ago

    It service desk support

    Company Overview: Argon Medical Devices is a global manufacturer of specialty medical products, headquartered in Plano, Texas. Argon offers a broad line of medical devices for Interventional...

    onsite, Plano, TX, United States
    Full TimeMiddle (2-4 years)
  • Texas Tech University

    Texas Tech University

    6 days ago

    Section manager - it support

    Manages a section in a department that has institutional oversight. Plans, organizes and develops goals and procedures for the section. Represents the section to administrators, outside agencies and...

    onsite, Lubbock, TX, United States
    Full TimeLead / Manager
  • DHR Health

    DHR Health

    6 days ago

    Help desk manager- ft- days- it service desk support

    Help Desk Manager - FT - Days - IT Service Desk Support DHR Health - US:TX:Edinburg - Days Summary: POSITION SUMMARY: The I.S. Help Desk manager is responsible for overseeing the Help Desk operations...

    onsite, Edinburg, TX, United States
    Full TimeLead / Manager
  • Texas Health & Human Services Commission

    Texas Health & Human Services Commission

    6 days ago

    Director of it customer support operations office support

    Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we...

    onsite, Austin, TX, United States
    $77k – $103k/yrFull TimeDirector
  • Topgolf

    Topgolf

    7 days ago

    Manager, network engineering

    Lead the network engineering team in the performance of its functions, to include management of the company-wide network and associated hardware or software, design of the network across corporate...

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • Bakery Feeds, by Darling Ingredients

    Bakery Feeds, by Darling Ingredients

    8 days ago

    Service desk specialist

    The Service Desk Specialist is the first point of contact for all IT questions within the company. The Service Desk Specialist advises and supports employees with IT related issues as service...

    onsite, Irving, TX, United States
    Full TimeMiddle (2-4 years)
  • ARCHER

    ARCHER

    8 days ago

    Senior support engineer

    POSITION SUMMARY: The Senior Support Engineer provides Tier 2/3 end user support and advanced technical troubleshooting across ARCHER’s end user computing environment, Microsoft 365 services, and...

    onsite, Houston, TX, United States
    Full TimeSenior (5+ years)
  • Birdeye

    Birdeye

    8 days ago

    Senior it manager

    About the role The Senior IT Manager will lead and manage Birdeye’s IT infrastructure, applications, and support teams across all global locations. This role is responsible for overseeing the...

    onsite, Coppell, TX, United States
    Full TimeSenior (5+ years)
  • Mosaic Health

    Mosaic Health

    9 days ago

    Specialist, technical support

    Job Description Summary Must possess a valid state driver's license and maintain a clean driving record to operate company vehicle. Provides proficient Tier 1 through Tier 3 service desk support...

    onsite, Austin, TX, United States
    $49k – $73k/yrFull TimeJunior (<2 years)
  • Brookshire Grocery Company

    Brookshire Grocery Company

    9 days ago

    Technical support manager

    At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's...

    onsite, Tyler, TX, United States
    Full TimeLead / Manager
  • MANTECH

    MANTECH

    9 days ago

    Availability manager

    DESCRIPTION & REQUIREMENTS Unlock the secrets of intelligence with MANTECH ! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence...

    onsite, Annapolis Junction, MD, United States
    Full TimeJunior (<2 years)
  • Crescent Careers

    Crescent Careers

    11 days ago

    It supervisor-hotel

    A New Team. A New Vision. Endless Opportunities. Join The Blossom Today. The IT Supervisor is responsible for supporting the day-to-day technology needs of the hotel, ensuring systems, hardware,...

    onsite, Houston, TX, United States
    Full TimeJunior (<2 years)
  • Nobis Rehabilitation Partners

    Nobis Rehabilitation Partners

    12 days ago

    Technical support specialist

    Position Summary: Under the direction of the Manager, IT Service Management, the Technical Support Specialist will oversee and maintain company related user hardware and software systems. User...

    onsite, Allen, TX, United States
    Full TimeJunior (<2 years)
  • Horseshoe Bay Resort

    Horseshoe Bay Resort

    13 days ago

    It supervisor-hotel

    A New Team. A New Vision. Endless Opportunities. Join The Blossom Today. The IT Supervisor is responsible for supporting the day-to-day technology needs of the hotel, ensuring systems, hardware,...

    onsite, Houston, TX, United States
    Full TimeJunior (<2 years)
  • Kraken Robotics Inc.

    Kraken Robotics Inc.

    13 days ago

    It support specialist, tier 2

    Kraken Robotics is currently recruiting for an IT Support Specialist, Tier 2 to join our Houston, Texas office. The IT Support Specialist (Tier 2) is the primary onsite IT resource for the Kraken...

    onsite, Houston, TX, United States
    Full TimeMiddle (2-4 years)
  • P

    Perry's Restaurants

    14 days ago

    It support specialist

    Position Summary The IT Support Specialist provides day-to-day technology support for Perry’s Restaurants’ corporate office and restaurant locations. This part-time position serves as the primary...

    onsite, Houston, TX, United States
    Part TimeJunior (<2 years)
  • Oracle

    Oracle

    15 days ago

    Manager, data center support services

    Manages team(s) conducting end-to-end hardware installation and troubleshooting. Manages team(s) implementing network communications, providing guidance on complex problems. Manages team(s)...

    onsite, Allen, TX, United States
    Full TimeLead / Manager
  • Zoho USA

    Zoho USA

    16 days ago

    Associate support engineer - manageengine

    Over the past 30 years, Zoho's portfolio of cloud-based business software has grown to a comprehensive product suite (60+ Products) that provide an integrated ecosystem of advanced business solutions...

    onsite, McAllen, TX, United States
    $55k/yrFull TimeMiddle (2-4 years)
  • Broadcom

    Broadcom

    16 days ago

    Msd support manager

    Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please...

    onsite, Durham, NC, United States
    $111k – $177k/yrFull TimeLead / Manager
  • D.R. Horton

    D.R. Horton

    16 days ago

    It support services manager

    D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality...

    onsite, Arlington, TX, United States
    Full TimeJunior (<2 years)
  • Rosendin

    Rosendin

    20 days ago

    It helpdesk manager

    Whether you’re a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of...

    onsite, McKinney, TX, United States
    Full TimeLead / Manager
  • C

    Cobalt Equipment, Inc.

    20 days ago

    It support supervisor

    IT Support Supervisor Cobalt Equipment Haskell, TX Workforce Accommodation Community | Pay $24-$28/hr. | Shift 12-Hour Shifts | Housing & Meals Provided On-Site | Job Type Full-Time Keep a Brand-New...

    onsite, Haskell, TX, United States
    $48k – $56k/yrFull TimeJunior (<2 years)
  • Telos

    Telos

    a month ago

    It support assistant, 2

    The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our...

    onsite, Butterfield, TX, United States
    Full TimeJunior (<2 years)

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