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  4. Onsite It Support Manager jobs in Texas, USA

Onsite It Support Manager jobs in Texas, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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On-Site IT Support Manager Jobs — Texas Opportunities Await

Texas companies are actively seeking skilled professionals to fill 500+ on-site IT support manager jobs, reflecting the state's booming technology sector. This role places you at the center of daily operations, overseeing help desk teams and ensuring reliable technology performance as digital demands keep growing across Texas.

Successful candidates bring strong troubleshooting skills, leadership experience, and solid knowledge of network administration, ticketing systems, and service management frameworks such as ITIL. Clear communication matters, since the role involves coordinating between technical staff and non-technical stakeholders. Employers reviewing IT support manager positions want vendor management experience and a customer-first mindset.

On-site work remains standard for this role across Texas, allowing managers to supervise infrastructure directly, respond quickly to hardware issues, and build strong rapport with end users. Growing corporate and healthcare sectors continue to fuel steady IT support manager vacancies, particularly in metro areas where technology investment keeps accelerating.

If you're ready to advance your career, explore current IT support manager jobs available through Global Work AI. Our platform connects motivated professionals with Texas companies looking to fill open positions quickly. Discover a role that matches your skills, and take the next step toward a thriving technology career.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Texas?

    In Texas, an IT support manager typically earns about $95,000 to $125,000 a year, with Austin, Dallas, Houston, and other major markets often landing near the upper end because of competition for skilled technology leadership. Pay can rise with larger teams, 24/7 coverage, or responsibility for multiple sites. Bonuses and benefits may also add meaningful value. When comparing openings, look at company size, industry, and scope of service desk oversight, since those factors can shift compensation more than title alone.
  • What skills and certifications are required for an IT support manager role?

    Strong people leadership, incident management, and customer service are central, along with solid knowledge of Microsoft 365, Windows, networking basics, and ticketing workflows. Many employers in Texas also look for experience with ITIL practices, change control, and security awareness. Helpful credentials include CompTIA A+, Network+, ITIL Foundation, Microsoft certifications, or vendor-specific training tied to the employer’s environment. For a stronger match, review listings to see whether advanced cloud or cyber skills are expected alongside team management.
  • What does an IT support manager do on a daily basis?

    A typical day involves coordinating support staff, reviewing open tickets, tracking service levels, and removing roadblocks that slow issue resolution. The role often includes coaching technicians, handling escalations, checking system health, and communicating with users or department leaders about outages and fixes. In Texas organizations, where many offices rely on fast in-person response, priorities can shift quickly based on business hours and on-site needs. It helps to compare posting details, since daily duties vary by company size and support model.
  • What are the main responsibilities of an IT support manager in an on-site role?

    On-site work usually means being directly accountable for face-to-face support, hardware deployment, workstation imaging, conference room readiness, printer and device issues, and quick response during local outages. An IT support manager also sets schedules, assigns tasks, checks inventory, and makes sure service requests are closed with clear communication. In Texas offices, this often includes supporting multiple floors, warehouses, or branch locations. The most useful postings will spell out how much travel, physical presence, and after-hours coverage are expected.
  • What experience do employers usually want for an IT support manager?

    Most employers want several years in help desk, desktop support, or systems administration, plus proven experience leading technicians or service teams. In Texas, hiring managers often favor candidates who have handled escalation paths, uptime pressure, and cross-department coordination in a business setting. Experience with onboarding, documentation, asset control, and process improvement is also valued. For larger companies, prior exposure to SLAs and formal reporting can make a difference. Review current listings to see whether management experience or hands-on technical depth is weighted more heavily.
  • What technical systems and tools should an IT support manager know?

    Useful knowledge usually includes ticketing platforms such as ServiceNow, Jira Service Management, or Zendesk, along with endpoint tools, remote support software, and asset tracking systems. Familiarity with Active Directory, Microsoft 365, Azure AD, Intune, VPNs, basic networking, and backup or monitoring tools is common in Texas job posts. Many employers also expect comfort with reporting dashboards and knowledge-base systems. Because each company stacks tools differently, checking the tech environment in current openings can help you compare fit before applying.
  • What career growth opportunities are available for an IT support manager?

    This role can lead into IT operations manager, service delivery manager, infrastructure manager, or director-level support leadership. In Texas, strong performers may also move toward cybersecurity coordination, cloud operations, or broader technology management as they take on larger environments. Some professionals later shift into project management or IT governance once they build process and leadership experience. Growth often depends on mastering metrics, budgeting, and strategic planning, so it is useful to compare related roles and note which skills appear most often.

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500+ jobs found

  • PNC

    PNC

    Today

    System reliability and support specialist senior

    onsite, Birmingham, AL, United States
    $70k – $138k/yrFull TimeSenior (5+ years)
  • Rimkus

    Rimkus

    Today

    It service desk manager

    onsite, Houston, TX, United States
    Full TimeLead / Manager
  • Wells Fargo

    Wells Fargo

    Today

    System operations manager - trade support

    onsite, Houston, TX, United States
    Full TimeLead / Manager
  • ISS

    ISS

    Today

    Support services manager

    onsite, Houston, TX, United States
    $70k – $73k/yrFull TimeLead / Manager
  • Apave America Inc.

    Apave America Inc.

    Today

    886 - it support technician

    onsite, Houston, TX, United States
    Full TimeJunior (<2 years)
  • Tarzan & Jane Travel Centers

    Tarzan & Jane Travel Centers

    3 days ago

    It & systems manager

    onsite, Midland, TX, United States
    Full TimeMiddle (2-4 years)
  • UT Health San Antonio

    UT Health San Antonio

    5 days ago

    It support specialist

    onsite, San Antonio, TX, United States
    Full TimeJunior (<2 years)
  • T&J Travel Centers

    T&J Travel Centers

    5 days ago

    It & systems manager

    onsite, Midland, TX, United States
    Full TimeMiddle (2-4 years)
  • CACI

    CACI

    5 days ago

    Operational support specialist manager

    onsite, Austin, TX, United States
    $81k – $171k/yrFull TimeLead / Manager
  • SOUTHWEST BANK

    SOUTHWEST BANK

    7 days ago

    It support manager

    onsite, Odessa, TX, United States
    Full TimeJunior (<2 years)
  • University of North Texas System

    University of North Texas System

    7 days ago

    Cross functional it support coordinator

    onsite, Denton, TX, United States
    Full TimeLead / Manager
  • LONE STAR NATIONAL BANK

    LONE STAR NATIONAL BANK

    8 days ago

    Corporate it support specialist

    onsite, McAllen, TX, United States
    Full TimeJunior (<2 years)
  • RS Group

    RS Group

    8 days ago

    Application support manager

    onsite, Richland Hills, TX, United States
    Full TimeSenior (5+ years)
  • Legal Monkeys

    Legal Monkeys

    11 days ago

    It support specialist

    onsite, College Station, TX, United States
    Full TimeMiddle (2-4 years)
  • Cyberlocke, LLC

    Cyberlocke, LLC

    12 days ago

    It service delivery manager

    onsite, Plano, TX, United States
    Full TimeLead / Manager
  • Avelo Airlines

    Avelo Airlines

    12 days ago

    It support coordinator

    onsite, Houston, TX, United States
    $40k – $44k/yrFull TimeJunior (<2 years)
  • Crescent Careers

    Crescent Careers

    16 days ago

    It supervisor

    onsite, Houston, TX, United States
    Full TimeJunior (<2 years)
  • Horseshoe Bay Resort

    Horseshoe Bay Resort

    19 days ago

    It supervisor

    onsite, Houston, TX, United States
    Full TimeJunior (<2 years)
  • D&M Auto Leasing

    D&M Auto Leasing

    21 days ago

    It support specialist

    onsite, Fort Worth, TX, United States
    $65k – $70k/yrFull TimeMiddle (2-4 years)
  • Citi

    Citi

    a month ago

    Senior manager, application support & data platforms

    onsite, Irving, TX, United States
    Full TimeSenior (5+ years)

10,000,000+ more jobs available!