GW
Job search
Log inSign Up
  1. Onsite Jobs
  2. Pennsylvania
  3. Pittsburgh
  4. IT Support Manager

Onsite It Support Manager jobs in Pittsburgh, Pennsylvania, USA

Job type
Job type
Salary
Min. salary, $/year
Level
Level

Stop wasting hours
on applications

We find relevant roles, generate tailored resumes and cover letters, and apply automatically - you focus on interviews
Try it now
  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

Over 200,000 job seekers trust us

Diego Martínez
The AI tools here are outstanding. I found a job within a week of signing up, and the personalized job suggestions made the whole process effortless. I'm beyond impressed!
Feb 16, 2025
Brian Raine
I was skeptical, but this platform exceeded my expectations. The AI-driven resume builder helped me craft a professional resume. The auto-apply feature is a game-changer — saves so many tedious hours. I found a remote position eventually. Highly recommend Global Work AI.
Feb 16, 2025
Tomi Horvat
This site is amazing! The AI tools saved me so much time. I secured two contracts.
Feb 16, 2025
Elias Nyman
This platform is a must for anyone searching for freelance opportunities. The tools to optimize CVs and cover letters were invaluable. I've already referred a few friends because the results speak for themselves!
Feb 16, 2025
Ruben
This site has revolutionized the way I search for jobs. The AI-powered tools helped me polish my applications, and I've already signed a contract with a fast-growing tech startup as a part-time marketer.
Feb 16, 2025
Zayn
I was overwhelmed with my job search until I discovered GlobalWork. The AI CV builder helped me craft a standout resume, and I love that I can auto-apply to jobs without worrying about duplicates or scams. It feels good to know I'm only seeing verified listings.
Mar 9, 2025
Lena Kindler
My experience with Global Work AI has been fantastic. The platform tailors your resume and cover letter perfectly to each job description, making the whole application process so much easier. I even secured a job through the site and would recommend it to anyone looking.
Nov 24, 2025
Janos Kocsis
I am glad to have landed a job as an online tutor by using this Global Work platform. The CV builder was really helpful. I was also able to use the auto-apply feature, which saved me time. It is an ideal platform to look for remote jobs.
Nov 10, 2025
Andrea Martins
Global Work AI does a perfect job at collecting jobs that need people right away. The AI personalized my application for each role it applied to while passing the ATS compliance checks. I would highly recommend this service to other job seekers.
Aug 23, 2025

IT Support Manager – On-Site Opportunities in Pittsburgh, PA

Pittsburgh's growing tech and healthcare sectors are fueling steady demand for skilled IT support managers who can keep operations running smoothly. This on-site role offers 68 open positions for professionals ready to lead technical teams and deliver dependable service across a busy Pittsburgh organization. If you're searching for IT support manager jobs in Pittsburgh, this opportunity puts you at the center of a thriving local market.

Success in this role calls for strong troubleshooting instincts, help desk leadership experience, and a solid grasp of network administration, ticketing systems, and hardware or software diagnostics. Employers hiring an IT support manager typically look for someone who communicates clearly, manages vendor relationships, and mentors junior technicians while keeping downtime to a minimum. Familiarity with ITIL practices and cloud-based support tools is a strong plus, as is the ability to translate technical issues into practical solutions for non-technical staff.

On-site work remains the standard for IT support manager positions in Pittsburgh, since hands-on infrastructure management and direct team supervision are central to the job. Local companies, from established manufacturers to expanding healthcare and finance firms, continue to invest in dedicated support leadership, making this a stable and rewarding career path in the region. The city's diverse economy keeps IT support manager vacancies consistent throughout the year.

If you're ready to take the next step, explore current IT support manager openings and connect with employers eager to hire a IT support manager in Pittsburgh. Global Work AI makes it simple to discover roles that match your experience and career goals, so take a moment to browse available listings today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Pittsburgh?

    In Pittsburgh, an IT support manager typically earns a middle-market salary that reflects experience, team size, and whether the role sits in healthcare, manufacturing, finance, or a tech-heavy environment. Local pay often aligns with national industry benchmarks, but Pittsburgh can vary based on the complexity of the support function and shift coverage. Employers may also add bonuses or benefits that raise total compensation. For a current picture, compare live postings and regional salary data, since pay can move with demand and specific technical scope.
  • What skills and qualifications are required for an IT support manager role?

    Strong people leadership is usually the starting point, along with hands-on knowledge of service desk operations, endpoint support, ticketing systems, and incident management. In Pittsburgh, employers often look for a bachelor’s degree or equivalent experience, plus comfort with Windows, Microsoft 365, networking basics, and user access controls. Communication matters as much as technical depth because the role bridges staff, vendors, and leadership. Project coordination, troubleshooting, and reporting skills can set candidates apart, so it helps to compare requirements across similar IT support manager openings.
  • What are the main responsibilities of an IT support manager in Pittsburgh?

    Day-to-day work generally centers on overseeing the help desk, prioritizing tickets, and making sure employees get fast, reliable technical support. In Pittsburgh, an IT support manager may also manage desktop support workflows, coordinate hardware refreshes, track service metrics, and improve response times across departments. Depending on the employer, duties can include vendor communication, user training, access provisioning, and escalation handling. The exact scope often depends on company size, so reviewing local listings can help you see whether the role is more operational or more strategic.
  • What work conditions should I expect in an on-site IT support manager role?

    Because this is an on-site role in Pittsburgh, expect regular presence at the workplace to handle in-person issues, equipment setup, and urgent user requests. The schedule may follow standard business hours, but some employers need early starts, after-hours coverage, or occasional weekend work during upgrades or outages. You may spend time walking between offices, supporting conference rooms, and responding quickly to hardware problems. A hands-on environment is common, so it helps to look closely at shift expectations, location, and travel between facilities.
  • Is previous help desk or desktop support experience required for this IT support manager job?

    Most employers want a background in help desk or desktop support because it shows you can solve real user problems and understand service workflows. In Pittsburgh, many IT support manager postings favor candidates who have already led tickets, coached technicians, or handled escalation paths. Some organizations will consider broader systems or operations experience if you have strong leadership ability and solid technical judgment. If you are transitioning from a senior support role, compare job descriptions carefully, since the level of prior supervision experience can vary.
  • What certifications help candidates stand out for IT support manager jobs?

    Credentials that often help include ITIL Foundation, CompTIA A+, Network+, Microsoft certifications, and project-focused options such as PMP or CAPM, depending on the employer’s environment. For an IT support manager in Pittsburgh, certifications can reinforce both technical credibility and process discipline, especially in larger organizations with formal service standards. They are not always required, but they can strengthen a resume when matched with practical leadership results. Reviewing current job ads can show which certifications local employers mention most often, particularly in regulated industries.
  • What is the hiring process for an IT support manager position in Pittsburgh?

    The process usually starts with an application review, followed by a recruiter or HR screen and then one or more interviews with IT leaders and team members. In Pittsburgh, employers may ask about service desk management, incident handling, coaching, and how you improve support performance. Some companies include technical scenario questions, personality or leadership assessments, and reference checks before extending an offer. Timing can differ by organization, so it is useful to compare similar openings and prepare examples that show both operational control and team leadership.

Resources

  • Frequently asked questions
  • Contact us
  • Privacy policy
  • Money back policy
  • Terms of use

Top job offers

  • Data Analysis
  • Data Entry Clerk
  • Customer Service Rep
  • Human Resource
  • Marketing Manager
  • Customer Service Manager
  • Project Manager
  • Financial Manager
  • Account Manager
  • Operations
  • All remote job titles A–Z
Career Blog
  • AI for Job Seekers
  • Career Development
  • Cover Letters
  • Job Interviews
  • Job Search
  • Resume
  • Salary & Job Offers
  • Workplace
Top Companies
  • JPMorganChase
  • Starbucks
  • EY
  • Accenture
  • Capgemini
  • Allied Universal
  • Bosch
  • Citi
  • Aramark
  • Compass Group
GW
Copyright © 2026, Global Work AI
The names and logos of the companies mentioned are trademarks of their respective owners. Unless explicitly stated, these references are not intended to indicate any endorsement or affiliation with Global Work AI. By continuing to use the website, you agree to the Terms and Conditions and the Privacy Policy.
Copyright © 2026, Global Work AI

68 jobs found

  • IST Management Services

    IST Management Services

    12 days ago

    Law firm office services specialist

    Overview Consider a new career today as a Law Firm Office Service Specialist with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management...

    onsite, Pittsburgh, PA, United States
    $30k/yrFull TimeJunior (<2 years)
  • Express Wash Concepts

    Express Wash Concepts

    12 days ago

    Assistant site manager ii - clean express auto wash

    Location: 7903 McKnight Rd, Pittsburgh, Pennsylvania, 15237 Job Description: Become a part of our team and earn a competitive hourly rate of $22.00 , with the additional opportunity to qualify for...

    onsite, Pittsburgh, PA, United States
    $44k/yrFull TimeJunior (<2 years)
  • Military Spouse Corporate Career Network

    Military Spouse Corporate Career Network

    13 days ago

    Product manager ii - pittsburgh, pa

    Job Description On behalf of VetJobs/MilitarySpouseJobs, thank you for your interest. We are assisting our partnering company, listed below, with this position. It is open to Veterans, Transitioning...

    onsite, Pittsburgh, PA, United States
    $75k – $150k/yrFull TimeMiddle (2-4 years)
  • Hollywood Feed

    Hollywood Feed

    14 days ago

    Sales associate - greentree

    Sales Associate - Pittsburgh (1948 Greentree Rd, Pittsburgh, PA 15220) Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More...

    onsite, Pittsburgh, PA, United States
    $30k – $38k/yrFull TimeJunior (<2 years)
  • Deputy Assistant Secretary for Information and Technology

    Deputy Assistant Secretary for Information and Technology

    14 days ago

    It specialist (policy and planning)

    Summary Join VA's Infrastructure Operations (IO) team and help deliver secure, high-availability IT and cloud solutions that power essential services for Veterans. As an Enterprise Storage Engineer,...

    onsite, Albany, New York, United States
    $107k/yrFull TimeJunior (<2 years)
  • UPMC

    UPMC

    14 days ago

    Central sterile processing associate

    Join Our Team as a Sterile Processing Technician! Play a vital role in supporting a high‑volume Operating Room and ensuring safe, exceptional patient care. If you’re detail‑driven, motivated, and...

    onsite, Pittsburgh, PA, United States
    Full TimeJunior (<2 years)
  • Deputy Assistant Secretary for Information and Technology

    Deputy Assistant Secretary for Information and Technology

    15 days ago

    It specialist

    Summary Join the Connectivity and Collaboration Service (CCS) under OIT and be part of VA's digital transformation. CCS designs and maintains world-class connectivity, collaboration, and support...

    onsite, Albany, NY, United States
    $91k/yrFull TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    15 days ago

    Assistant store manager - spirit

    Hourly rate ranges from $16.75 - $17.25 per hour and is dependent upon qualifications and experience. Benefits include: Pittsburgh Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of...

    onsite, Pittsburgh, PA, United States
    $34k/yrPart TimeJunior (<2 years)
  • Mt. Lebanon, PA

    Mt. Lebanon, PA

    15 days ago

    Administrative assistant (part time)

    ADMINISTRATIVE ASSISTANT (PART-TIME) NATURE OF WORK This position serves as the initial point of contact for residents and other callers and visitors at the Mt. Lebanon municipal building, including...

    onsite, Pittsburgh, PA, United States
    Part TimeNo Skills
  • Kurt J Lesker Company

    Kurt J Lesker Company

    15 days ago

    Cnc machinist supervisor

    Lead a Team That Builds Parts That Matter At Kurt J. Lesker Company, our manufacturing teams produce precision components used in semiconductor, aerospace, medical, energy, and advanced technology...

    onsite, Pittsburgh, PA, United States
    Full TimeLead / Manager
  • T2 Utility Engineers

    T2 Utility Engineers

    15 days ago

    Project coordinator / project controls support

    T2 Utility Engineers is seeking a detail-oriented and proactive Project Coordinator to support Project Managers and project operations within our New York and New Jersey offices. This role is...

    onsite, Ashland, VA, United States
    Full TimeMiddle (2-4 years)
  • Accenture

    Accenture

    15 days ago

    Servicenow technology delivery lead manager

    We Are: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture...

    onsite, Albany, NY, United States
    $94k – $266k/yrFull TimeLead / Manager
  • Federal Express Corporation

    Federal Express Corporation

    15 days ago

    Retail customer service associate

    POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

    onsite, Pittsburgh, PA, United States
    Full TimeJunior (<2 years)
  • Latitude AI

    Latitude AI

    15 days ago

    Enterprise support i (contract)

    Latitude AI (lat.ai) is building the future of Ford’s autonomy roadmap to make travel safer, less stressful, and more enjoyable for everyone. Bringing this vision to scale, our fully in-house...

    onsite, Dearborn, MI, United States
    Full TimeJunior (<2 years)
  • Petagogy

    Petagogy

    16 days ago

    Sales associate

    Petagogy is a locally owned Pittsburgh Pet Store with five locations. We are seeking animal-loving, outgoing applicants who are interested in growing with us. A background in pet retail is...

    onsite, Pittsburgh, PA, United States
    Part TimeJunior (<2 years)
  • TWD Technologies Ltd.

    TWD Technologies Ltd.

    16 days ago

    Junior / intermediate electrical engineer

    Junior / Intermediate Electrical Engineer TWD is an engineering, procurement, and construction management consulting company providing project development, execution and specialty engineering...

    onsite, Pittsburgh, PA, United States
    Full TimeJunior (<2 years)
  • Life'sWork of Western PA

    Life'sWork of Western PA

    16 days ago

    Employment support professional (full-time and part-time)

    Job Summary: Life'sWork of Western PA is currently hiring both full-time and part-time Direct Support Professionals. A Direct Support Professional at Life’sWork is responsible for supporting...

    onsite, Pittsburgh, PA, United States
    Part TimeJunior (<2 years)
  • Accenture

    Accenture

    17 days ago

    Service ccaas technology delivery lead

    We Are: Accenture Song—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the...

    onsite, Albany, New York, United States
    $133k – $338k/yrFull TimeLead / Manager
  • Starbucks Coffee Company

    Starbucks Coffee Company

    17 days ago

    Shift supervisor - store# 07887, sixth street

    Crafting the world’s finest coffee, one meaningful moment at a time. We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten...

    onsite, Pittsburgh, PA, United States
    Full TimeJunior (<2 years)
  • JD Sports Fashion

    JD Sports Fashion

    17 days ago

    Jd associate - south hills village, pittsburgh, pa

    At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the...

    onsite, Pittsburgh, PA, United States
    Part TimeJunior (<2 years)
  • Accenture

    Accenture

    17 days ago

    Ibm mas (maximo application suite) technical architect senior manager

    WHO WE ARE: Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our...

    onsite, Albany, NY, United States
    $133k – $302k/yrFull TimeSenior (5+ years)
  • Accenture

    Accenture

    17 days ago

    Utilities asset & work management transformation manager

    We Are: Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at...

    onsite, Albany, OR, United States
    $79k – $294k/yrFull TimeSenior (5+ years)
  • PVH Corp.

    PVH Corp.

    17 days ago

    Temporary sales associate - part-time

    Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York...

    onsite, Pittsburgh, PA, United States
    Part TimeJunior (<2 years)
  • Community Human Services

    Community Human Services

    17 days ago

    Community support specialist - wood st. commons shelter

    Community Support Specialist—Shelters Job Classification: Non-Exempt Pay Rate: $19.00 p/hr Shift: Mon-Fri 8am-4pm Position Overview The Community Support Specialist (CSS) works under the direction of...

    onsite, Pittsburgh, PA, United States
    $38k/yrFull TimeJunior (<2 years)
  • S

    Small, Growing 3PL

    17 days ago

    Administrative assistant

    Benefits: 401(k) Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance About the Role: We're a small and fast-growing...

    onsite, Pittsburgh, PA, United States
    Full TimeJunior (<2 years)
  • BNY Mellon

    BNY Mellon

    18 days ago

    Vice president, cloud identity production support engineer

    Cloud Identity Production Support Engineer At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the...

    onsite, Pittsburgh, PA, United States
    Full TimeVP / C-level
  • Accenture

    Accenture

    19 days ago

    Telecommunications & media consulting manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, New York, United States
    $94k – $294k/yrFull TimeSenior (5+ years)
  • Blink Health

    Blink Health

    19 days ago

    Customer support specialist | onsite- pittsburgh

    Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products –...

    onsite, Pittsburgh, PA, United States
    Full TimeEntry with Degree
  • Nokia

    Nokia

    19 days ago

    Ip technical project manager

    We're seeking a talented and motivated Technical Project Manager to join our team and support a key Nokia customer in Pittsburgh, PA. In this role, you'll be responsible for designing and developing...

    onsite, Pittsburgh, PA, United States
    Full TimeSenior (5+ years)
  • Deloitte

    Deloitte

    19 days ago

    Service strategy manager – technology industry

    SERVICE STRATEGY MANAGER – TECHNOLOGY INDUSTRY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Cyber - physical security - manager

    CYBER - PHYSICAL SECURITY - MANAGER Strategy, Growth, and Transformation | Enterprise Technology Strategy and Transformation Same job available in 45 locations Atlanta, Georgia, United States Austin,...

    onsite, Atlanta, Georgia, United States
    $135k – $265k/yrFull TimeLead / Manager
  • The Milk Shake Factory

    The Milk Shake Factory

    22 days ago

    Team member, milkshake factory (south fayette)

    🍫✨ Join Our Team✨🥤 Do you love milkshakes, chocolate, and creating unforgettable moments? At the MilkShake Factory, our team is the heart of everything we do. Since 1914, our family’s passion for...

    onsite, Pittsburgh, PA, United States
    Part TimeJunior (<2 years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • CGI

    CGI

    23 days ago

    Aci mts support & configuration/development engineer - local to pittsburgh, pa

    Position Description: We are seeking an experienced ACI MTS Support and Configuration/Development Resource to provide expert level (L3) production support, configuration, and technical development...

    onsite, Pittsburgh, PA, United States
    $90k/yrFull TimeJunior (<2 years)
  • Quest Diagnostics

    Quest Diagnostics

    23 days ago

    Service solutions representative

    Service Solutions Representative Pittsburgh, PA, Monday to Friday, 8:00 AM to 5:00 PM Pay range: Minimum of $19.61+ per hour Salary offers are based on a wide range of factors including relevant...

    onsite, Pittsburgh, PA, United States
    $40k/yrFull TimeJunior (<2 years)
  • Accenture

    Accenture

    24 days ago

    Public service - higher education management consulting senior manager – transformation lead

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $113k – $338k/yrFull TimeSenior (5+ years)
  • Accenture

    Accenture

    24 days ago

    Public service - higher education management consulting manager

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $94k – $294k/yrFull TimeLead / Manager
  • Cox Media Group

    Cox Media Group

    25 days ago

    News technology coordinator - wpxi tv

    Position Overview WPXI TV Pittsburgh has an exciting opportunity for a News Technical Coordinator. The role is responsible for resolving time-sensitive technical requests, maintaining the gear used...

    onsite, Pittsburgh, PA, United States
    Full TimeJunior (<2 years)

10,000,000+ more jobs available!