1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
Philadelphia companies are actively seeking a skilled IT support manager to oversee daily technical operations and guide service desk teams in a fully on-site environment. With 500+ open positions available, this role offers a strong entry point for professionals ready to take ownership of IT infrastructure and customer support strategy in a growing regional market. Organizations across the city are prioritizing reliable technical leadership as their operations scale.
Success in this role calls for strong troubleshooting abilities, deep knowledge of network systems, and experience managing help desk operations and support staff. Employers hiring an IT support manager typically look for candidates who understand ticketing systems, hardware and software diagnostics, and vendor coordination. Strong communication skills and the ability to translate technical issues into clear guidance for non-technical staff are equally valuable, along with a proven record of improving response times and team performance.
On-site work remains the standard for IT support manager positions in Philadelphia, since hands-on oversight of hardware, networks, and staff is central to the job. Local employers, from healthcare systems to financial firms, continue to expand their in-house technical teams, driving steady demand for experienced managers who can be present and responsive. This hands-on structure supports faster issue resolution and stronger collaboration across departments, making Philadelphia a consistently active market for IT support vacancies.
If you're ready to advance your career and help a growing team of technical support jobs in Philadelphia, now is the time to explore current IT support manager jobs in Philadelphia through Global Work AI. Whether you're an experienced leader or looking to step into your next challenge, this is a great opportunity to find a role where your skills make a real impact. Browse open opportunities today and take the next step with confidence.

Capital One
Manager, Product Manager, Customer Restrictions Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and...

University of Pennsylvania
University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school...

Compass Group
Salary: $80000 - $85000 / year Other Forms of Compensation: bonus Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event...

Innova Solutions
A Client Innova Solutions Is Immediately Hiring for Associate Research Support Specialist Position type: Full Time – Contract Duration: 03 Months Location: Philadelphia, PA As an Associate Research...

PwC
Job Description & Summary The Opportunity As a Contact Center Transformation - Senior Manager, you will lead the charge in revolutionizing user interaction engineering within our Software and Product...

PECO
Who We Are We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with...

Evolution
Company Description America’s 1st online casino is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of...

FIS Global
Position Type: Full time Type Of Hire: Experienced (relevant combo of work and education) Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life....

Nomura Holdings, inc.
Job Title: Support Analyst - Web Platform Corporate Title: Analyst Department: Group Technology Location: Philadelphia The pay range for this position at commencement of employment is expected to be...
Rivers Casino Careers
Summary: Under supervision, perform diversified duties required to install, move, and maintain computing systems and applications as well as support users and gaming systems across the Enterprise....

DPR Construction
Job Description At DPR, roles and responsibilities are more than describing a job title—they are a commitment to building great things together. The job description(s) below defines core...

University of Pennsylvania
University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school...

Naval Sea Systems Command
Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions...

KENCCID
Position Summary The PC Support Specialist is responsible for addressing and resolving inquiries from agency staff. This includes running diagnostic programs to determine the cause of problems, as...

Septa
Secure Your Future with SEPTA – A Leader in Transportation! The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth-largest transportation system in the U.S., connecting...

City of Philadelphia
Company Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of...

Vylor
Join Vylor—Powering the Future of Agriculture At Vylor, we’re advancing agriculture through breakthrough science—combining elite germplasm, cutting-edge biotech, and next-generation expertise in...

Philadelphia Phillies - Business Operations
POSITION SUMMARY: The Supervisor, Helpdesk Services is responsible for leading the Philadelphia Phillies Help Desk and overseeing the delivery of end-user support services. This hands-on leadership...

J.Crew
Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing...

Accenture
We Are Accenture Business Agility partners with enterprise organizations to transform how they deliver services — and Jira Service Management is at the center of that work. As a JSM practitioner...

24 Hour Home Care - Corporate Division
24 Hour Home Care is part of the TEAM Services Group family of companies. As a shared Talent Acquisition function, we are proud to support TEAM's recruiting efforts by helping to attract exceptional...
Almo Corp
Description What you will do: The IT Desktop Support Analyst will be responsible for supporting the daily operation of JAM’s IT help desk. This is a fast-paced position that will require you to...
University of Pennsylvania
University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school...

Retro Fitness Corporate
Benefits: Opportunity for advancement Training & development Competitive salary At Retro Fitness, “Get Real” is our promise of offering an honest, simple, non-intimidating approach to helping our...

URBN
Role Summary URBN is seeking a Manager, OMS Support who will provide external-facing support for URBN's multi-brand global direct-to-consumer order management. This role owns end-to-end case...

DPR Construction
Job Description At DPR, roles and responsibilities are more than describing a job title—they are a commitment to building great things together. The job description(s) below defines core...

Domino's
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you...

Philadelphia Museum of Art
We Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage...
University of Pennsylvania
University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school...

ALMO CORPORATION
Job Details Job Location: Philadelphia, PA - Philadelphia, PA 19154 What you will do: The IT Desktop Support Analyst will be responsible for supporting the daily operation of JAM’s IT help desk. This...
Iovance Biotherapeutics
Iovance Biotherapeutics aims to be the global leader in innovating, developing and delivering tumor infiltrating lymphocyte (TIL) therapy for people with cancer. We are pioneering a transformational...
Healthcare Outcomes Performance Co. (HOPCo)
ESSENTIAL FUNCTIONS Development and implementation of HIPAA compliant information security policies and procedures. Development and implementation of PCI DSS compliant policies and procedures....
Ohmcomm Inc
Benefits: 401(k) matching Competitive salary Health insurance Paid time off This is a full-time, on-site role for a Service Manager working in low voltage and IT related services located in...

Deputy Assistant Secretary for Information and Technology
Summary This position is located in Software Product Management (SPM), APPLICATIONS SERVICE LINE organization, Field Operations & Development, Office of Information Technology (OIT) serving as an...

Defense Logistics Agency
Summary See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Fort Belvoir, VA: $102,415-...
Youth Advocate Programs, Inc.
Status: Part-Time Hourly FLSA Classification: Non-Exempt Hourly Rate: $19.00 Summary of the Position: Administrative Manager provides office support for all aspects of the Philadelphia Program. The...
Community Options, Inc.
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states. We are now hiring a Full-Time Help Desk Analyst in Philadelphia, PA. The Help...
Chubb
Chubb’s Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions....
Bohler
Be the person people call when technology needs to work. At Bohler, technology is a critical part of how our engineers, planners, surveyors, and business teams get their work done. As an IT Support...
Chubb
Chubb’s Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally through technology programs, deliveries and innovative solutions....
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