GW
Job search
Log inSign Up
  1. Onsite Jobs
  2. USA
  3. It Support Manager
  4. Onsite It Support Manager jobs in Ohio, USA

Onsite It Support Manager jobs in Ohio, USA

Job type
Job type
Salary
Min. salary, $/year
Level
Level

Stop wasting hours
on applications

We find relevant roles, generate tailored resumes and cover letters, and apply automatically - you focus on interviews
Try it now
  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

Over 200,000 job seekers trust us

Diego Martínez
The AI tools here are outstanding. I found a job within a week of signing up, and the personalized job suggestions made the whole process effortless. I'm beyond impressed!
Feb 16, 2025
Brian Raine
I was skeptical, but this platform exceeded my expectations. The AI-driven resume builder helped me craft a professional resume. The auto-apply feature is a game-changer — saves so many tedious hours. I found a remote position eventually. Highly recommend Global Work AI.
Feb 16, 2025
Tomi Horvat
This site is amazing! The AI tools saved me so much time. I secured two contracts.
Feb 16, 2025
Elias Nyman
This platform is a must for anyone searching for freelance opportunities. The tools to optimize CVs and cover letters were invaluable. I've already referred a few friends because the results speak for themselves!
Feb 16, 2025
Ruben
This site has revolutionized the way I search for jobs. The AI-powered tools helped me polish my applications, and I've already signed a contract with a fast-growing tech startup as a part-time marketer.
Feb 16, 2025
Zayn
I was overwhelmed with my job search until I discovered GlobalWork. The AI CV builder helped me craft a standout resume, and I love that I can auto-apply to jobs without worrying about duplicates or scams. It feels good to know I'm only seeing verified listings.
Mar 9, 2025
Lena Kindler
My experience with Global Work AI has been fantastic. The platform tailors your resume and cover letter perfectly to each job description, making the whole application process so much easier. I even secured a job through the site and would recommend it to anyone looking.
Nov 24, 2025
Janos Kocsis
I am glad to have landed a job as an online tutor by using this Global Work platform. The CV builder was really helpful. I was also able to use the auto-apply feature, which saved me time. It is an ideal platform to look for remote jobs.
Nov 10, 2025
Andrea Martins
Global Work AI does a perfect job at collecting jobs that need people right away. The AI personalized my application for each role it applied to while passing the ATS compliance checks. I would highly recommend this service to other job seekers.
Aug 23, 2025

On-Site IT Support Manager Jobs in Ohio — Lead Local Tech Teams

Companies across Ohio are actively seeking a skilled it support manager to oversee daily technical operations and strengthen internal help desk performance. This on-site role offers 500+ open positions for professionals ready to manage teams, streamline support workflows, and ensure smooth technology operations across growing organizations. With demand rising steadily, this is an excellent time to explore new it support manager vacancies in the region.

The ideal candidate brings strong troubleshooting expertise, leadership ability, and a solid grasp of network systems, hardware, and software support. Employers look for someone who can manage escalations, mentor technicians, and maintain service-level standards while communicating clearly with both technical and non-technical staff. Familiarity with ticketing systems, cybersecurity basics, and vendor coordination is highly valued, as is the ability to adapt quickly in fast-paced environments where reliability and problem-solving are essential.

On-site work remains the standard for this profession in Ohio, where hands-on system management and direct staff supervision are critical to operational success. Many local businesses, from healthcare to manufacturing, continue to hire a it support manager to maintain infrastructure stability and improve response times. The regional job market shows steady growth, driven by ongoing digital upgrades and the need for dependable in-person technical leadership.

If you are ready to take the next step in your IT career, explore current it support manager positions available through Global Work AI. Our platform connects motivated professionals with organizations seeking dependable, experienced leaders to strengthen their technical operations. Discover new opportunities today and find the right fit for your next career move.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average IT support manager salary in Ohio?

    In Ohio, pay for an it support manager typically lands in the mid-$80,000s to low-$100,000s annually, with Columbus, Cleveland, and Cincinnati often sitting near the upper end because of larger employer bases. Actual compensation depends on team size, industry, shift coverage, and whether the role supports a single site or multiple offices. Benefits, bonuses, and overtime expectations can also move the total value. Reviewing current Ohio listings and comparing similar leadership roles can give a clearer range for your target market.
  • What skills and qualifications are required for an IT support manager?

    Employers usually look for a mix of technical depth and people leadership. For an it support manager in Ohio, that often means several years in desktop support, service desk, or systems administration, plus experience coaching teams, tracking SLAs, and handling escalations. Strong troubleshooting, ticketing-system fluency, vendor coordination, and communication with nontechnical staff matter a lot. A bachelor’s degree may help, but proven supervisory experience can carry weight. Comparing job ads in Ohio can show which tools and business systems are most valued.
  • What does an IT support manager do on a daily basis?

    The work blends team oversight with hands-on operational control. On-site, an it support manager may review open incidents, assign technicians, monitor service levels, and meet with users about outages or recurring issues. They often coordinate hardware refreshes, software access, onboarding, and asset tracking while keeping documentation current. In Ohio workplaces, physical presence can matter for warehouse, office, or manufacturing support where in-person fixes are frequent. It helps to read current postings to see how much strategic planning versus direct troubleshooting each employer expects.
  • What is the hiring process for an on-site IT support manager role in Ohio?

    Most Ohio employers use a multi-step process that starts with a resume screen, then one or two interviews focused on leadership style, technical judgment, and customer service. For an on-site it support manager, you may also meet with operations, HR, or plant leadership to confirm you can support local teams in person. Some companies include a scenario-based exercise or background check before an offer. Because expectations differ by industry, checking postings from similar Ohio organizations can help you prepare for the next stage.
  • What certifications are preferred for an IT support manager, such as ITIL, CompTIA, or Microsoft certifications?

    Certifications can strengthen a profile, especially when an employer wants formal proof of process knowledge or platform expertise. ITIL is valued for service management, while CompTIA A+, Network+, or Security+ can show broad technical grounding. Microsoft credentials are useful in many Ohio environments that rely on Windows, Active Directory, Entra ID, or Microsoft 365. None is universally required, but the right mix can help you stand out. Reviewing local job ads often reveals which certifications are mentioned most often for the role.
  • How does an IT support manager differ from a help desk manager or IT service desk manager?

    The differences usually come down to scope and responsibility. A help desk manager often focuses on frontline ticket volume, call handling, and first-response performance, while an it service desk manager may take a broader service-management view with process, metrics, and continual improvement. An it support manager can have an even wider remit, including end-user technology, local hardware, vendor coordination, and team development. In Ohio companies, titles vary by size and structure, so comparing duties, not just names, is the safest way to evaluate openings.
  • What career growth opportunities are available after working as an IT support manager?

    This role can lead into broader operations and technology leadership. Common next steps include IT operations manager, service delivery manager, desktop engineering lead, systems manager, or director-level support leadership. In larger Ohio employers, some professionals move toward infrastructure, cybersecurity coordination, or enterprise service management as they build experience with budgets and strategy. Strong results in an on-site setting can also open paths into regional or multi-site oversight. Watching how nearby employers define senior support roles can help you map your next move.

Resources

  • Frequently asked questions
  • Contact us
  • Privacy policy
  • Money back policy
  • Terms of use

Top job offers

  • Data Analysis
  • Data Entry Clerk
  • Customer Service Rep
  • Human Resource
  • Marketing Manager
  • Customer Service Manager
  • Project Manager
  • Financial Manager
  • Account Manager
  • Operations
Career Blog
  • AI for Job Seekers
  • Career Development
  • Cover Letters
  • Job Interviews
  • Job Search
  • Resume
  • Salary & Job Offers
  • Workplace
Top Companies
  • JPMorganChase
  • Starbucks
  • EY
  • Accenture
  • Capgemini
  • Allied Universal
  • Bosch
  • Citi
  • Aramark
  • Compass Group
GW
Copyright © 2026, Global Work AI
The names and logos of the companies mentioned are trademarks of their respective owners. Unless explicitly stated, these references are not intended to indicate any endorsement or affiliation with Global Work AI. By continuing to use the website, you agree to the Terms and Conditions and the Privacy Policy.
Copyright © 2026, Global Work AI

500+ jobs found

  • Delaware Nation Industries

    Delaware Nation Industries

    Today

    System administrator - 305510

    AFRL plans and executes USAF programs in the areas of basic research, exploratory development, and advanced development. Delaware Nation Industries is currently providing organizational support to...

    onsite, Wright Patterson Air Force Base, OH, United States
    Full TimeJunior (<2 years)
  • L3Harris Technologies

    L3Harris Technologies

    3 days ago

    Associate manager, systems engineer

    Job Title: Associate Manager Systems Engineering Job Code: 45684 Job Location: Mason, OH – On Site Job Schedule: 9/80 - Employees work 9 out of every 14 days – totaling 80 hours worked – and have...

    onsite, Mason, OH, United States
    Full TimeLead / Manager
  • Audit-Tel Inc

    Audit-Tel Inc

    5 days ago

    It help desk

    Why Us? Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and...

    onsite, Cincinnati, OH, United States
    $39k – $45k/yrFull TimeJunior (<2 years)
  • Unison Health

    Unison Health

    6 days ago

    It support specialist

    Why Join Unison Health? Unison Health provides a mission-driven work environment focused on staff support, professional growth, and work-life balance. We are committed to helping our employees thrive...

    onsite, Toledo, OH, United States
    Full TimeJunior (<2 years)
  • Dual Path LLC

    Dual Path LLC

    6 days ago

    Technology support i (on-site)

    At Dual Path Connected Solutions, we help senior living operators modernize technology across their communities through managed IT, networking, infrastructure, voice, and connected resident...

    onsite, Dayton, OH, United States
    $40k – $50k/yrFull TimeMiddle (2-4 years)
  • US Acute Care Solutions

    US Acute Care Solutions

    6 days ago

    Desktop support engineer

    Job Posting Closing Date: Open until Filled Where do you belong? Your career is more than just a job, it's part of your life. Whether you’re a clinician, or non-clinical professional, at USACS you'll...

    onsite, Canton, OH, United States
    $44k – $81k/yrFull TimeJunior (<2 years)
  • Millwood, Inc.

    Millwood, Inc.

    6 days ago

    Customer support manager (csm)

    Customer Support Manager Millwood Inc. Mission: For all who come in contact with Millwood to clearly see the love of Christ in all that we do. Millwood, Inc. demonstrates and encourages...

    onsite, Vienna, OH, United States
    Full TimeJunior (<2 years)
  • WESTERN RESERVE AREA AGENCY ON AGING

    WESTERN RESERVE AREA AGENCY ON AGING

    7 days ago

    It support technician ii

    Job Details Job Location: Corporate - North Olmsted, OH Position Type: Full Time Education Level: Associate's Degree Salary Range: $55000.00 Salary/year Reports to: Chief Information Officer FLSA...

    onsite, North Olmsted, OH, United States
    $55k/yrFull TimeLead / Manager
  • Fleet Response

    Fleet Response

    9 days ago

    Help desk support engineer i

    Job Summary The Help Desk Support Engineer I is responsible for providing technical support across Fleet Response’s end-user technology environment. This role helps ensure the reliable operation of...

    onsite, Hudson, OH, United States
    Full TimeJunior (<2 years)
  • Accelevation

    Accelevation

    9 days ago

    It support technician

    IT Support Technician Location: Miamisburg, OH (Onsite) About Accelevation We build what the future runs on. Accelevation designs, manufactures and installs the physical infrastructure that powers...

    onsite, Miamisburg, OH, United States
    Full TimeJunior (<2 years)
  • CompTech Computer Technologies

    CompTech Computer Technologies

    9 days ago

    Iam access management analyst

    WELCOME TO COMPTECH Good people. Dedicated People. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and...

    onsite, Dayton, OH, United States
    $70k – $75k/yrFull TimeJunior (<2 years)
  • Bluebird Network

    Bluebird Network

    9 days ago

    Supervisor, it support

    Primary Responsibilities Supervise and manage the IT Support department, including hiring, training, and evaluating IT staff. Develop and implement IT Support policies and best practice guidelines....

    onsite, Cleveland, OH, United States
    Full TimeLead / Manager
  • Forward Air

    Forward Air

    9 days ago

    Maintenance help desk representative

    The Maintenance / Shop Help Desk Representative provides administrative support for all mechanical, equipment maintenance, and repair activities within a multimodal transportation terminal or...

    onsite, Groveport, OH, United States
    $48k – $52k/yrFull TimeJunior (<2 years)
  • Telsource Corporation

    Telsource Corporation

    10 days ago

    Noc supervisor

    Role Summary: The NOC Supervisor is the essential, shift-level manager responsible for the stable, efficient, and reliable day-to-day operation of the network infrastructure. This supervisor ensures...

    onsite, Strongsville, OH, United States
    Full TimeLead / Manager
  • Five Rivers MetroParks

    Five Rivers MetroParks

    10 days ago

    It specialist

    Position Description SUMMARY Responsible for setting up, managing, and troubleshooting Five Rivers MetroParks technological systems, in addition to providing support to users across the organization....

    onsite, 45402, OH, United States
    $44k – $55k/yrFull TimeJunior (<2 years)
  • Romanoff Heating & Cooling Charlotte LLC

    Romanoff Heating & Cooling Charlotte LLC

    13 days ago

    It support specialist ii

    The Romanoff Group of Companies, headquartered in Columbus, Ohio, with offices in eleven markets covering eight states, are a blend of commercial and residential, electrical, heating & cooling, and...

    onsite, Columbus, OH, United States
    Full TimeMiddle (2-4 years)
  • Ohio s Hospice Inc

    Ohio s Hospice Inc

    13 days ago

    It support analyst

    ABOUT THE POSITION Ohio’s Hospice is looking for an IT Support Analyst to join our team and provide dependable, hands-on technology support to our staff across our Dayton/Centerville locations. This...

    onsite, Centerville, OH, United States
    Full TimeJunior (<2 years)
  • City of Gahanna

    City of Gahanna

    13 days ago

    Information technology support specialist ii

    Job Summary Are you an experienced IT professional who thrives on solving complex technical challenges and supporting critical public services? The City of Gahanna is seeking a highly skilled...

    onsite, Oh 43230, OH, United States
    $51k – $63k/yrFull TimeMiddle (2-4 years)
  • National Center for Urban Solutions

    National Center for Urban Solutions

    14 days ago

    It support specialist

    THE IT SUPPORT SPECIALIST PROVIDES DAY-TO-DAY TECHNOLOGY SUPPORT ACROSS NCUS, AAMWA, NCUS TEC, AND AUS BY RESOLVING HARDWARE, SOFTWARE, CONNECTIVITY, ACCOUNT ACCESS, PRINTING, AUDIOVISUAL, AND...

    onsite, Youngstown, OH, United States
    Full TimeMiddle (2-4 years)
  • HII's Mission Technologies division

    HII's Mission Technologies division

    14 days ago

    Senior desktop support

    Job Description HII – Mission Technologies is looking for a qualified Senior Information Technology Specialist to primarily perform customer service and desktop support, with additional support to...

    onsite, Wright-Patterson AFB, OH, United States
    $83k – $130k/yrFull TimeSenior (5+ years)
  • Cameron Mitchell Restaurants

    Cameron Mitchell Restaurants

    14 days ago

    Information technology support specialist tier 1

    Information Technology Support Specialist Tier 1 Job Details and Summary: The Information Technology Support Specialist Tier 1 – provides first-level technical support to Cameron Mitchell Restaurants...

    onsite, Columbus, OH, United States
    Full TimeJunior (<2 years)
  • Vertiv

    Vertiv

    15 days ago

    It end user services senior analyst

    RESPONSIBILITIES Diagnose and troubleshoot hardware/software issues to document and resolve problems. Provide second-level user support for complex issues that cannot be resolved remotely by the...

    onsite, Westerville, OH, United States
    Full TimeSenior (5+ years)
  • Red Frog Solutions

    Red Frog Solutions

    15 days ago

    Customer service manager - manufacturing

    Customer Service Manager – Manufacturing Painesville, OH – Onsite $90K–$120K Base + 5% Bonus About the Role Our client, a well-established manufacturer, is seeking a Customer Service Manager to lead...

    onsite, Painesville, OH, United States
    $90k – $120k/yrFull TimeLead / Manager
  • Yaskawa Motoman

    Yaskawa Motoman

    16 days ago

    Manager partner support

    SUMMARY Lead and manage the operation of the Partner Support Team to achieve growth of our Distribution and Integrator channels, development and leadership of the team, development of efficiency...

    onsite, Miamisburg, OH, United States
    Full TimeLead / Manager
  • Randstad

    Randstad

    16 days ago

    Support analyst

    Support Analyst (DC Hardware) Who we are We are a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world...

    onsite, Columbus, OH, United States
    Full TimeJunior (<2 years)
  • EMSAR

    EMSAR

    16 days ago

    Product support specialist

    Job Details: Job Location: OH Wilmington Office - Wilmington, OH Salary Range: Undisclosed EMSAR is a nationwide leading medical device services company providing best in class asset management,...

    onsite, Wilmington, OH, United States
    Full TimeEntry with Degree
  • Govcio LLC

    Govcio LLC

    16 days ago

    Site support engineer - senior

    Site Support Engineer - Senior GovCIO is currently hiring for a Site Support Engineer - Senior. These positions will be located in one of the following locations: Denver, CO; Chicago (O'Hare), IL;...

    onsite, Albuquerque, NM, United States
    $62k – $72k/yrFull TimeSenior (5+ years)
  • M/I Homes

    M/I Homes

    21 days ago

    It support engineer i

    M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always...

    onsite, Columbus, OH, United States
    Full TimeJunior (<2 years)
  • Applied Research Solutions

    Applied Research Solutions

    21 days ago

    Support operations lead

    ARS is looking for a Support Operations Lead. The Support Operations Lead manages and improves a multi-tier technical support team delivering mission-critical solutions. The role drives service...

    onsite, Kettering, OH, United States
    Full TimeLead / Manager
  • Vertiv

    Vertiv

    21 days ago

    Technical support engineer

    POSITION SUMMARY The Technical Support Engineer works to resolve customer issues, assist Sales and Field Agents, maintain knowledge content, conduct research, proactively share information, position...

    onsite, Westerville, OH, United States
    Full TimeJunior (<2 years)
  • Killbuck Savings Bank Co

    Killbuck Savings Bank Co

    21 days ago

    It systems and edp manager

    Description Manages production activities of computer systems, supervises and coordinates activities worker operating computers and peripheral equipment Requirements Assign staff and schedules work...

    onsite, Killbuck, OH, United States
    Full TimeJunior (<2 years)
  • N

    Newriverelectricalcorporation

    21 days ago

    It support specialist

    Position Summary The IT Support Specialist will provide high-quality technical support and troubleshooting for New River Electrical Company (NREC) internal customers. Reporting to the Help Desk...

    onsite, Granville, OH, United States
    Full TimeJunior (<2 years)
  • I

    InterSec

    22 days ago

    Service desk analysts

    Role: Service Desk Analysts PRIMARY LOCATION: The Place of Performance is at Columbus, Ohio EDUCATION AND QUALIFICATIONS: Bachelor's degree in Information Technology, Computer Science, or a related...

    onsite, Columbus, OH, United States
    Full TimeJunior (<2 years)
  • Waites Sensor Technologies Inc

    Waites Sensor Technologies Inc

    22 days ago

    It support specialist

    IT Support Specialist What we are: Fun, fast-paced, client-focused, people-centric, inviting, flexible, and rapidly growing. What we are not: Overly structured, uncompromising, disengaged, or...

    onsite, Cincinnati, OH, United States
    Full TimeJunior (<2 years)
  • Cuyahoga County Juvenile Court

    Cuyahoga County Juvenile Court

    25 days ago

    Service desk analyst

    Job Title: Service Desk Analyst Salary Grade: 6B (Salary Proc. AA) Division/Department: Court Operations/Information Services Reports To: IT Operations Manager Date Posted: 9/18/26 FLSA Status:...

    onsite, Cleveland, OH, United States
    Full TimeJunior (<2 years)
  • University of Cincinnati Foundation

    University of Cincinnati Foundation

    a month ago

    Applications support analyst

    At the University of Cincinnati Foundation , we commit ourselves to providing a place where everyone belongs. We care deeply about those in our community, while also taking care to nurture new...

    onsite, Cincinnati, OH, United States
    $75k – $88k/yrFull TimeJunior (<2 years)
  • LG Electronics

    LG Electronics

    a month ago

    Field technical manager (dublin, oh)

    Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good',...

    onsite, Dublin, OH, United States
    $95k – $125k/yrFull TimeLead / Manager
  • Zalkin Americas

    Zalkin Americas

    a month ago

    Customer care technical manager

    Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you. At...

    onsite, Cincinnati, OH, United States
    Full TimeMiddle (2-4 years)
  • MediQuant LLC

    MediQuant LLC

    a month ago

    It support specialist

    POSITION TITLE: IT Support Specialist Supervised by: IT Support Team Lead (Direct), IT Operations Manager (Indirect) Supervises: N/A Status: Full-time, Non-Exempt POSITION SUMMARY The IT Support...

    onsite, Independence, OH, United States
    Full TimeJunior (<2 years)
  • D

    Danisbuildingconstructioncompany

    a month ago

    Technical services manager

    PRIMARY FUNCTION/PURPOSE: This role will manage a team of Desktop Administrators to support all Danis technology users with a focus on Jobsite technology, Mobile and Endpoint computing. This is a...

    onsite, Miamisburg, OH, United States
    Full TimeLead / Manager

10,000,000+ more jobs available!