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  5. Onsite It Support Manager jobs in Concord, New Hampshire, USA

Onsite It Support Manager jobs in Concord, New Hampshire, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager – On-Site Opportunity in Concord: Lead Local Tech Teams

Concord's growing business community is actively seeking a skilled IT support manager to oversee daily technical operations and guide support teams. This on-site position offers 50 open roles for professionals ready to make an immediate impact within a collaborative office environment. As companies in the region expand their technology infrastructure, demand for experienced leadership in IT support continues to rise.

The ideal candidate brings strong troubleshooting expertise, a solid understanding of network systems, and hands-on experience managing help desk operations. Excellent communication skills are essential, as this role involves coordinating with cross-functional teams and mentoring junior technicians. Familiarity with ticketing systems, hardware diagnostics, and vendor management rounds out the technical skill set that employers value most when they hire a IT support manager for on-site responsibilities.

On-site IT support manager positions in Concord typically involve direct oversight of hardware, software, and network systems within a centralized office setting. Employers across New Hampshire favor this arrangement because it allows for faster response times and closer collaboration with end users. The regional job market shows steady interest in IT support vacancies, reflecting broader hiring trends as businesses modernize their technology stacks and prioritize reliable in-house support.

If you're ready to take the next step in your career, now is a great time to explore IT support manager jobs in Concord. Global Work AI connects motivated professionals with employers seeking dependable leadership for their technical teams. Browse current IT support positions and find the opportunity that matches your experience and goals today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Concord, NH?

    In Concord, NH, an it support manager typically earns a salary that reflects local government, healthcare, education, and regional business demand. Based on current U.S. market patterns, pay often falls in the mid-$70,000s to low-$100,000s, with higher offers tied to larger teams, after-hours coverage, or broader infrastructure ownership. Total compensation may also include bonuses and benefits. Because employer budgets vary across New Hampshire, it helps to compare recent postings and note the scope of leadership, systems, and support coverage before evaluating an offer.
  • What skills and qualifications are needed for an it support manager job?

    Employers in Concord usually look for a mix of technical depth and team leadership. A strong background in desktop support, Windows environments, account administration, endpoint tools, and basic networking is common, along with experience supervising staff or coordinating service delivery. Many listings prefer a bachelor’s degree in IT or a related field, plus certifications such as CompTIA, ITIL, or Microsoft credentials. Communication, documentation, prioritization, and vendor coordination matter as much as troubleshooting. Reviewing local openings can show whether a company leans more toward hands-on support or people management.
  • What are the main responsibilities of an on-site it support manager in Concord?

    Day-to-day work usually centers on keeping users productive and systems reliable across a physical office or campus. In Concord, an on-site it support manager often oversees the help desk, assigns tickets, handles escalations, manages hardware and software issues, and coordinates device deployment, inventory, and repairs. The role may also include network liaison work, access control, onboarding, and service reporting. Because presence on site matters, rapid response to outages and walk-up requests is often part of the job. Checking recent New Hampshire postings can clarify how much hands-on support is expected.
  • What does the hiring process look like for an it support manager position in Concord?

    The hiring path commonly starts with an application review, followed by a recruiter or HR screen focused on leadership style, technical background, and schedule fit. Candidates often move into one or more interviews with IT leaders, operations staff, or hiring managers, and may be asked to discuss ticket handling, team coaching, and incident response. In Concord, some employers add practical troubleshooting scenarios or questions about local user support needs. Background checks and reference calls are also common. Comparing a few listings can help you anticipate which steps are most likely.
  • What experience with ticketing systems, hardware, networking, and user support is typically required for an it support manager?

    Most employers want proven work with service desk platforms such as ServiceNow, Jira Service Management, or similar tools, especially for queue management, SLAs, and reporting. Experience supporting laptops, printers, mobile devices, and peripherals is usually expected, along with knowledge of switches, Wi-Fi, VPN access, and basic TCP/IP concepts. In Concord, user support often includes training, password resets, onboarding, and escalation handling for complex issues. Hiring teams value leaders who can both solve problems directly and improve processes over time. Reviewing job ads can reveal which systems are most important.
  • What are the typical working conditions for an on-site it support manager in Concord?

    This role is usually based in an office, facility, or mixed-user environment where visibility and fast response are important. In Concord, an on-site it support manager may split time between a desk, server or equipment rooms, and direct user interactions throughout the day. Standard weekday hours are common, but some employers expect early starts, late coverage, or occasional emergency support during outages, upgrades, or rollout projects. The work can involve standing, lifting equipment, and moving between locations. Checking current openings will show whether travel between nearby sites is also part of the schedule.
  • How does an it support manager differ from an IT support specialist or help desk manager?

    An it support manager usually has broader responsibility than an IT support specialist, who focuses mainly on resolving individual technical issues. Compared with a help desk manager, the scope may extend further into endpoint strategy, infrastructure coordination, staffing, and service improvement across multiple teams. In Concord, some employers blend these titles, but the manager level typically includes budgeting, metrics, escalation ownership, and process design. The specialist role is more hands-on; the manager role is more about leadership and operational oversight. Looking at similar listings can help you see how each employer defines the line.

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50 jobs found

  • Best Buy

    Best Buy

    Today

    Geek squad agent (retail store)

    JOB DESCRIPTION As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store....

    onsite, Concord, NH, United States
    Full TimeJunior (<2 years)
  • Above All Talent Solutions

    Above All Talent Solutions

    3 days ago

    Part-time sales associate / cashier

    Location: Concord, NH Employment Type: Part-Time, In Person Compensation: $16.50 per hour Schedule: Academic-Year Schedule; variable part-time hours Position Overview Above All Talent Solutions is...

    onsite, Concord, NH, United States
    $33k/yrPart TimeJunior (<2 years)
  • Army National Guard Units

    Army National Guard Units

    4 days ago

    It specialist (plcypln) title 5 permanent

    Summary THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST (PLCYPLN) TITLE 5 PERMANENT, Position Description Number T0024P01 and is part...

    onsite, Concord, NH, United States
    $101k/yrFull TimeJunior (<2 years)
  • Aarons

    Aarons

    5 days ago

    Customer accounts manager

    Customer Accounts Manager The salary range for this role is $15.50 to $16.25 per hour*. This position is also eligible for incentive pay based on performance. Aaron’s Customer Accounts Managers drive...

    onsite, Concord, NH, United States
    $31k – $33k/yrFull TimeJunior (<2 years)
  • The Caleb Group

    The Caleb Group

    5 days ago

    Assistant property manager

    The Caleb Group, a nonprofit affordable housing organization, is looking for a strong and capable Assistant Property Manager to join our team in Southern New Hampshire. This position is full time, 40...

    onsite, Concord, NH, United States
    Full TimeJunior (<2 years)
  • Granite Edvance

    Granite Edvance

    10 days ago

    Executive operations & administrative coordinator

    We are seeking an experienced, highly organized, proactive and detail-focused Executive Operations & Administrative Coordinator to provide administrative, operational, and project-based support for...

    onsite, Concord, NH, United States
    Full TimeJunior (<2 years)
  • VIP Auto

    VIP Auto

    10 days ago

    Service manager ii - concord, nh

    TITLE: Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The SMII lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the...

    onsite, Concord, NH, United States
    Full TimeJunior (<2 years)
  • Michaels Stores

    Michaels Stores

    10 days ago

    Retail service team member weekends

    Store - CONCORD, NH Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete...

    onsite, Concord, NH, United States
    Part TimeJunior (<2 years)
  • Michaels Stores

    Michaels Stores

    10 days ago

    Retail service team member evenings

    Store - CONCORD, NH Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete...

    onsite, Concord, NH, United States
    Part TimeJunior (<2 years)
  • VIP Tires & Service

    VIP Tires & Service

    11 days ago

    Assistant service manager - concord, nh

    GENERAL SUMMARY: The Assistant Manager lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to help the Service Manager ensure that all...

    onsite, Concord, NH, United States
    Full TimeJunior (<2 years)
  • Rally House

    Rally House

    13 days ago

    Team captain (shift leader)

    Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they...

    onsite, Concord, NH, United States
    $30k – $35k/yrPart TimeLead / Manager
  • New Hampshire Retirement System

    New Hampshire Retirement System

    14 days ago

    Contact center representative

    Contact Center Salary Range, NHRS is hiring at $20.26-$23.18/hour (within overall range of $18.77-$28.08/hr) SCOPE OF WORK: To provide efficient, high-quality and accurate information and services,...

    onsite, Concord, NH, United States
    $40k – $46k/yrFull TimeJunior (<2 years)
  • Concord Hospital Health System

    Concord Hospital Health System

    14 days ago

    Executive assistant | full time

    Summary The Executive Assistant performs a variety of complex and confidential administrative support duties for various senior managers as assigned, and serves as an integral member of the senior...

    onsite, Concord, NH, United States
    Full TimeEntry with Degree
  • Michaels Stores

    Michaels Stores

    18 days ago

    Retail service team member

    Store - CONCORD, NH Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete...

    onsite, Concord, NH, United States
    Part TimeJunior (<2 years)
  • Aristocrat Gaming

    Aristocrat Gaming

    20 days ago

    Customer service agent

    At Aristocrat, our mission is to bring happiness to life through the power of play! As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration...

    onsite, Concord, NH, United States
    $36k – $48k/yrFull TimeJunior (<2 years)
  • Walmart

    Walmart

    25 days ago

    (usa) member specialist

    Position Summary What you'll do... Provides member service. Maintains the checkout area. Resolves member issues and concerns. Promotes Sam's Club products and services. Provides guidance and support...

    onsite, Concord, NH, United States
    $34k – $50k/yrFull TimeJunior (<2 years)
  • Service Corporation International

    Service Corporation International

    25 days ago

    Field operations support assistant

    Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include...

    onsite, Concord, NH, United States
    Part TimeJunior (<2 years)
  • DICK'S Sporting Goods

    DICK'S Sporting Goods

    25 days ago

    Teammate - sales

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes...

    onsite, Concord, NH, United States
    Part TimeJunior (<2 years)
  • Petco Animal Supplies Stores

    Petco Animal Supplies Stores

    a month ago

    Sales specialist

    Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be...

    onsite, Concord, NH, United States
    $30k/yrPart TimeJunior (<2 years)
  • EssilorLuxottica

    EssilorLuxottica

    a month ago

    Lenscrafters - store manager 4 - #545 concord, nh

    Requisition ID: 938491 Store # : 000545 LensCrafters Position: Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing...

    onsite, Concord, NH, United States
    Full TimeLead / Manager

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