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  5. Onsite It Support Manager jobs in Concord, New Hampshire, USA

Onsite It Support Manager jobs in Concord, New Hampshire, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager – On-Site Opportunity in Concord: Lead Local Tech Teams

Concord's growing business community is actively seeking a skilled IT support manager to oversee daily technical operations and guide support teams. This on-site position offers 37 open roles for professionals ready to make an immediate impact within a collaborative office environment. As companies in the region expand their technology infrastructure, demand for experienced leadership in IT support continues to rise.

The ideal candidate brings strong troubleshooting expertise, a solid understanding of network systems, and hands-on experience managing help desk operations. Excellent communication skills are essential, as this role involves coordinating with cross-functional teams and mentoring junior technicians. Familiarity with ticketing systems, hardware diagnostics, and vendor management rounds out the technical skill set that employers value most when they hire a IT support manager for on-site responsibilities.

On-site IT support manager positions in Concord typically involve direct oversight of hardware, software, and network systems within a centralized office setting. Employers across New Hampshire favor this arrangement because it allows for faster response times and closer collaboration with end users. The regional job market shows steady interest in IT support vacancies, reflecting broader hiring trends as businesses modernize their technology stacks and prioritize reliable in-house support.

If you're ready to take the next step in your career, now is a great time to explore IT support manager jobs in Concord. Global Work AI connects motivated professionals with employers seeking dependable leadership for their technical teams. Browse current IT support positions and find the opportunity that matches your experience and goals today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Concord, NH?

    In Concord, NH, an it support manager typically earns a salary that reflects local government, healthcare, education, and regional business demand. Based on current U.S. market patterns, pay often falls in the mid-$70,000s to low-$100,000s, with higher offers tied to larger teams, after-hours coverage, or broader infrastructure ownership. Total compensation may also include bonuses and benefits. Because employer budgets vary across New Hampshire, it helps to compare recent postings and note the scope of leadership, systems, and support coverage before evaluating an offer.
  • What skills and qualifications are needed for an it support manager job?

    Employers in Concord usually look for a mix of technical depth and team leadership. A strong background in desktop support, Windows environments, account administration, endpoint tools, and basic networking is common, along with experience supervising staff or coordinating service delivery. Many listings prefer a bachelor’s degree in IT or a related field, plus certifications such as CompTIA, ITIL, or Microsoft credentials. Communication, documentation, prioritization, and vendor coordination matter as much as troubleshooting. Reviewing local openings can show whether a company leans more toward hands-on support or people management.
  • What are the main responsibilities of an on-site it support manager in Concord?

    Day-to-day work usually centers on keeping users productive and systems reliable across a physical office or campus. In Concord, an on-site it support manager often oversees the help desk, assigns tickets, handles escalations, manages hardware and software issues, and coordinates device deployment, inventory, and repairs. The role may also include network liaison work, access control, onboarding, and service reporting. Because presence on site matters, rapid response to outages and walk-up requests is often part of the job. Checking recent New Hampshire postings can clarify how much hands-on support is expected.
  • What does the hiring process look like for an it support manager position in Concord?

    The hiring path commonly starts with an application review, followed by a recruiter or HR screen focused on leadership style, technical background, and schedule fit. Candidates often move into one or more interviews with IT leaders, operations staff, or hiring managers, and may be asked to discuss ticket handling, team coaching, and incident response. In Concord, some employers add practical troubleshooting scenarios or questions about local user support needs. Background checks and reference calls are also common. Comparing a few listings can help you anticipate which steps are most likely.
  • What experience with ticketing systems, hardware, networking, and user support is typically required for an it support manager?

    Most employers want proven work with service desk platforms such as ServiceNow, Jira Service Management, or similar tools, especially for queue management, SLAs, and reporting. Experience supporting laptops, printers, mobile devices, and peripherals is usually expected, along with knowledge of switches, Wi-Fi, VPN access, and basic TCP/IP concepts. In Concord, user support often includes training, password resets, onboarding, and escalation handling for complex issues. Hiring teams value leaders who can both solve problems directly and improve processes over time. Reviewing job ads can reveal which systems are most important.
  • What are the typical working conditions for an on-site it support manager in Concord?

    This role is usually based in an office, facility, or mixed-user environment where visibility and fast response are important. In Concord, an on-site it support manager may split time between a desk, server or equipment rooms, and direct user interactions throughout the day. Standard weekday hours are common, but some employers expect early starts, late coverage, or occasional emergency support during outages, upgrades, or rollout projects. The work can involve standing, lifting equipment, and moving between locations. Checking current openings will show whether travel between nearby sites is also part of the schedule.
  • How does an it support manager differ from an IT support specialist or help desk manager?

    An it support manager usually has broader responsibility than an IT support specialist, who focuses mainly on resolving individual technical issues. Compared with a help desk manager, the scope may extend further into endpoint strategy, infrastructure coordination, staffing, and service improvement across multiple teams. In Concord, some employers blend these titles, but the manager level typically includes budgeting, metrics, escalation ownership, and process design. The specialist role is more hands-on; the manager role is more about leadership and operational oversight. Looking at similar listings can help you see how each employer defines the line.

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37 jobs found

  • Flynn Group

    Flynn Group

    2 days ago

    Assistant manager

    Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee’s in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators...

    onsite, Concord, NH, United States
    Full TimeJunior (<2 years)
  • Michaels Stores

    Michaels Stores

    3 days ago

    Retail service team member evenings

    Store - CONCORD, NH Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete...

    onsite, Concord, NH, United States
    Part TimeJunior (<2 years)
  • Michaels Stores

    Michaels Stores

    3 days ago

    Retail service team member stocking

    Store - CONCORD, NH Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete...

    onsite, Concord, NH, United States
    Part TimeJunior (<2 years)
  • Jackson Hewitt - CTS

    Jackson Hewitt - CTS

    3 days ago

    Client support associate

    Benefits: Earned Wage Access Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer...

    onsite, Concord, NH, United States
    Full TimeJunior (<2 years)
  • DICK'S Sporting Goods

    DICK'S Sporting Goods

    3 days ago

    Team captain endzone & loyalty (front end)

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes...

    onsite, Concord, NH, United States
    Full TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    4 days ago

    Returning assistant store manager - spirit

    Hourly rate ranges from $16.75 - $17.25 per hour and is dependent upon qualifications and experience. Benefits include: Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program....

    onsite, Concord, NH, United States
    $34k – $35k/yrFull TimeJunior (<2 years)
  • Irving Oil

    Irving Oil

    5 days ago

    Seasonal call center representative (sign-on bonus)

    As a Seasonal Call Center Representative , you will address various customer needs such as account maintenance, billing inquiries, product orders, and overall communication with the company. Your...

    onsite, Concord, NH, United States
    $36k – $42k/yrFull TimeJunior (<2 years)
  • Granite VNA, Inc.

    Granite VNA, Inc.

    6 days ago

    Home care manager

    Job Summary: Reporting to the Director of Home Care, the Home Care Manager is responsible for clinical business operations and patient care services of the agency’s Home Care Services which managing...

    onsite, Concord, NH, United States
    $80k – $95k/yrFull TimeJunior (<2 years)
  • Cubic Corporation

    Cubic Corporation

    6 days ago

    Team lead, customer service

    Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives...

    onsite, Concord, NH, United States
    Full TimeLead / Manager
  • Walgreens

    Walgreens

    7 days ago

    Shift lead

    JOB DESCRIPTION Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for...

    onsite, Concord, NH, United States
    Full TimeLead / Manager
  • Whistle Express Car Wash

    Whistle Express Car Wash

    7 days ago

    Team member

    Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started,...

    onsite, Concord, NH, United States
    $24k – $32k/yrPart TimeJunior (<2 years)
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    7 days ago

    Temporary retail merchandise associate

    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...

    onsite, Concord, NH, United States
    $28k – $29k/yrPart TimeJunior (<2 years)
  • T-Mobile

    T-Mobile

    8 days ago

    Retail associate manager

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...

    onsite, Concord, NH, United States
    $58k – $101k/yrFull TimeEntry with Degree
  • SECU

    SECU

    9 days ago

    Senior member services representative

    If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Senior Member Services Representative must possess broad knowledge of all branch...

    onsite, Concord, NH, United States
    Full TimeSenior (5+ years)
  • Encompass Health

    Encompass Health

    10 days ago

    Case management assistant

    Case Management Assistant Career Opportunity Recognized for your desire to be a Case Management Assistant. Are you in pursuit of a career that aligns with your personal values and offers room for...

    onsite, Concord, NH, United States
    Part TimeNo Skills
  • New Hampshire Mutual Bancorp

    New Hampshire Mutual Bancorp

    11 days ago

    Administrative assistant-wealth management

    Company: NHTrust Title: Administrative Assistant - Wealth Management Location: Concord, New Hampshire Position Details: Full Time, Monday-Friday, 8:00AM-5:00PM FLSA: Non-exempt, payable bi-weekly on...

    onsite, Concord, NH, United States
    $46k – $54k/yrFull TimeNo Skills
  • Citizens

    Citizens

    15 days ago

    Citizens branch manager

    At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty...

    onsite, Concord, NH, United States
    Full TimeLead / Manager
  • Encompass Health

    Encompass Health

    15 days ago

    Executive assistant/admin supervisor

    Aministrative Supervisor Career Opportunity Recognized for your Administrative Supervisor Skills Are you passionate about supporting a hospital's administrative needs and collaborating with hospital...

    onsite, Concord, NH, United States
    Full TimeNo Skills
  • Pond & Company

    Pond & Company

    16 days ago

    Project manager - engineering design

    Ready to turn your ambition into achievement? Join Pond & Company and be part of the team that’s redefining the future of Architectural, Engineering, Planning, Construction Management, and...

    onsite, Albany, NY, United States
    Full TimeLead / Manager
  • Riverbend Community Mental Health, Inc.

    Riverbend Community Mental Health, Inc.

    16 days ago

    Administrative assistant

    Make an Impact Beyond the Front Desk Riverbend Community Mental Health is seeking a highly organized, dependable, and service-focused Administrative Assistant to join our Administration Team. If you...

    onsite, Concord, NH, United States
    $36k – $46k/yrFull TimeNo Skills
  • Aspire Living & Learning

    Aspire Living & Learning

    17 days ago

    Direct support professional - concord

    At Aspire Living & Learning, we don't just talk about making an impact, we live it. For more than 40 years, we've supported neurodiverse children and adults across New England and Maryland as they...

    onsite, Concord, NH, United States
    $36k – $39k/yrPart TimeJunior (<2 years)
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    19 days ago

    Merchandise associate

    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...

    onsite, Concord, NH, United States
    $28k – $29k/yrPart TimeJunior (<2 years)
  • L

    LBK

    19 days ago

    Manager, assistant

    Daily Pay/Direct Deposit/Pay Card Options, Competitive Wages, Monthly Bonus Incentives, Flexible Work Schedules, Benefits, Opportunities for Advancement, College Scholarships for Yourself and Family...

    onsite, Concord, NH, United States
    Part TimeJunior (<2 years)
  • Buzz ABA

    Buzz ABA

    20 days ago

    Clinic entry-level behavior technician - concord, nh

    Buzz ABA is hiring dependable, energetic people to work one-on-one with children with autism as Behavior Technicians during afternoon hours Monday through Friday. No ABA or behavioral health...

    onsite, Concord, NH, United States
    Part TimeEntry with Degree
  • Nothing Bundt Cakes #1100

    Nothing Bundt Cakes #1100

    21 days ago

    Joy creator/guest service

    At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting...

    onsite, Concord, NH, United States
    Full TimeJunior (<2 years)
  • UGI Corporation

    UGI Corporation

    23 days ago

    Region operations coordinator

    Requisition Number: 30607 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential,...

    onsite, Concord, NH, United States
    $65k/yrFull TimeSenior (5+ years)
  • Petco Animal Supplies Stores

    Petco Animal Supplies Stores

    25 days ago

    Sales associate

    Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be...

    onsite, Concord, NH, United States
    $28k/yrPart TimeJunior (<2 years)
  • Army National Guard Units

    Army National Guard Units

    a month ago

    It specialist (plcypln) title 5 permanent

    Summary THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST (PLCYPLN) TITLE 5 PERMANENT, Position Description Number T0024P01 and is part...

    onsite, Concord, NH, United States
    $101k/yrFull TimeJunior (<2 years)
  • Signet Jewelers

    Signet Jewelers

    a month ago

    Assistant manager - kay jewelers - carrier place

    We have many opportunities available on our other career site pages. Click here to link to our careers page! At Kay, we know that love is unstoppable. Which is why we’re devoted to helping customers...

    onsite, Concord, NH, United States
    Full TimeJunior (<2 years)
  • Sun Tan City

    Sun Tan City

    a month ago

    Retail sales associate

    Responsive recruiter Benefits & Perks: Pay: UP TO $15.00 PER HOUR PLUS BONUSES FREE TANNING & PRODUCT DISCOUNTS! No Experience Needed! Special deals for friends & family members too! Employment...

    onsite, Concord, NH, United States
    $28k – $32k/yrPart TimeJunior (<2 years)
  • Genesis Administrative Services LLC

    Genesis Administrative Services LLC

    a month ago

    Unit manager, rn

    Overview Harris Hill is Hiring! FT Unit Manager-RN We are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the...

    onsite, Concord, NH, United States
    $92k – $104k/yrFull TimeLead / Manager
  • Aarons

    Aarons

    a month ago

    Customer accounts manager

    Customer Accounts Manager The salary range for this role is $15.50 to $16.25 per hour*. This position is also eligible for incentive pay based on performance. Aaron’s Customer Accounts Managers drive...

    onsite, Concord, NH, United States
    $31k – $33k/yrFull TimeJunior (<2 years)
  • The Caleb Group

    The Caleb Group

    a month ago

    Administrative assistant

    The Caleb Group, a nonprofit affordable housing organization, is looking for a strong and capable Administrative Assistant to join our team in Southern New Hampshire. This position is full time, 40...

    onsite, Concord, NH, United States
    Full TimeJunior (<2 years)
  • The Caleb Group

    The Caleb Group

    a month ago

    Assistant property manager

    The Caleb Group, a nonprofit affordable housing organization, is looking for a strong and capable Assistant Property Manager to join our team in Southern New Hampshire. This position is full time, 40...

    onsite, Concord, NH, United States
    Full TimeJunior (<2 years)
  • Conduent

    Conduent

    a month ago

    Medicaid customer care associate

    Location: Concord, NH Pay Rate: $16.50/hr Employment Type: Full time Shift Information: M-F, 8:30am – 5:00pm EST Job Summary: We’re hiring an Onsite Call Center Representative in Concord, NH to...

    onsite, Concord, NH, United States
    $33k/yrFull TimeJunior (<2 years)
  • defi AUTO LLC

    defi AUTO LLC

    a month ago

    Senior project manager

    About defi SOLUTIONS: It’s an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the...

    onsite, Atlanta, GA, United States
    Full TimeSenior (5+ years)
  • GRANITE STATE CREDIT UNION

    GRANITE STATE CREDIT UNION

    a month ago

    Concord branch specialist

    Job Details Location: Concord - CONCORD, NH 03301 Position Type: Full Time Education Level: Not Specified Job Shift: Day Job Category: Banking DREAM BIG. We dream big. And our employees do too. We...

    onsite, Concord, NH, United States
    $40k/yrFull TimeJunior (<2 years)

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