GW
Job search
Log inSign Up
  1. Onsite Jobs
  2. USA
  3. It Support Manager
  4. North Carolina
  5. Onsite It Support Manager jobs in Charlotte, North Carolina, USA

Onsite It Support Manager jobs in Charlotte, North Carolina, USA

Job type
Job type
Salary
Min. salary, $/year
Level
Level

Stop wasting hours
on applications

We find relevant roles, generate tailored resumes and cover letters, and apply automatically - you focus on interviews
Try it now
  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

Over 200,000 job seekers trust us

Diego Martínez
The AI tools here are outstanding. I found a job within a week of signing up, and the personalized job suggestions made the whole process effortless. I'm beyond impressed!
Feb 16, 2025
Brian Raine
I was skeptical, but this platform exceeded my expectations. The AI-driven resume builder helped me craft a professional resume. The auto-apply feature is a game-changer — saves so many tedious hours. I found a remote position eventually. Highly recommend Global Work.
Feb 16, 2025
Tomi Horvat
This site is amazing! The AI tools saved me so much time. I secured two contracts.
Feb 16, 2025
Elias Nyman
This platform is a must for anyone searching for freelance opportunities. The tools to optimize CVs and cover letters were invaluable. I've already referred a few friends because the results speak for themselves!
Feb 16, 2025
Ruben
This site has revolutionized the way I search for jobs. The AI-powered tools helped me polish my applications, and I've already signed a contract with a fast-growing tech startup as a part-time marketer.
Feb 16, 2025
Zayn
I was overwhelmed with my job search until I discovered GlobalWork. The AI CV builder helped me craft a standout resume, and I love that I can auto-apply to jobs without worrying about duplicates or scams. It feels good to know I'm only seeing verified listings.
Mar 9, 2025
Lena Kindler
My experience with Global Work AI has been fantastic. The platform tailors your resume and cover letter perfectly to each job description, making the whole application process so much easier. I even secured a job through the site and would recommend it to anyone looking.
Nov 24, 2025
Janos Kocsis
I am glad to have landed a job as an online tutor by using this Global Work platform. The CV builder was really helpful. I was also able to use the auto-apply feature, which saved me time. It is an ideal platform to look for remote jobs.
Nov 10, 2025
Andrea Martins
GlobalWork does a perfect job at collecting jobs that need people right away. The AI personalized my application for each role it applied to while passing the ATS compliance checks. I would highly recommend this service to other job seekers.
Aug 23, 2025

IT Support Manager On-Site — Charlotte, NC Opportunities Await

Charlotte's growing technology sector continues to fuel demand for IT support manager jobs in Charlotte, with 500+ open positions available for this on-site role. Organizations across the region need experienced professionals who can lead technical teams and keep operations running smoothly. This is an excellent opportunity for candidates ready to take ownership of daily IT operations in a fast-paced, on-site environment.

Successful candidates typically bring strong troubleshooting abilities, help desk leadership experience, and a solid understanding of network administration, hardware, and software systems. Employers seeking to hire a it support manager often look for excellent communication skills, the ability to mentor junior technicians, and a proven track record managing ticketing systems and service level agreements. Familiarity with cloud platforms, cybersecurity basics, and vendor coordination further strengthens a candidate's profile in this competitive field.

On-site work remains the standard for this position, as hands-on infrastructure management and in-person team leadership are essential to the role. Charlotte's expanding business landscape, including finance and healthcare sectors, continues to drive strong regional demand for IT support vacancies. Companies value the collaborative environment that on-site work fosters, especially when coordinating hardware deployments, security protocols, and cross-departmental support requests.

If you're ready to advance your career, explore current IT support manager positions available now through Global Work AI. Our platform connects motivated professionals with employers seeking dependable, skilled leaders for on-site technical teams. Take the next step and discover how your expertise can make an immediate impact in Charlotte's thriving job market.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the typical salary for an it support manager in Charlotte?

    In Charlotte, North Carolina, pay for an it support manager commonly falls in the mid-$80,000s to low-$120,000s, with larger employers and regulated industries sometimes offering more. Total compensation can rise with bonus plans, overtime coverage, and on-call duties, especially in an on-site role. Local market rates vary by company size, service scope, and years of experience, so it helps to compare current listings in the Charlotte metro area with similar IT operations or support leadership posts. Benefits and schedule flexibility can also influence value.
  • What qualifications and certifications are preferred for an it support manager role?

    Employers in Charlotte usually look for a bachelor’s degree in information technology, computer science, or a related field, plus several years of hands-on support experience. Common certifications include CompTIA A+, Network+, ITIL, Microsoft 365, and sometimes Cisco or security-focused credentials, depending on the environment. For an it support manager, proven team supervision matters as much as technical knowledge. If you are comparing openings in the USA, scan job descriptions for the mix of technical and service-management requirements before tailoring your resume.
  • What are the main responsibilities of an it support manager in Charlotte?

    Daily work often centers on keeping end-user systems stable across offices, coordinating help desk requests, and setting service standards that match business needs. In Charlotte, this role may also involve managing hardware refreshes, access issues, vendor coordination, incident response, and escalation handling for an on-site workforce. An it support manager typically reviews ticket trends, tracks service levels, and improves workflows so the team can resolve issues faster. Reviewing local employer expectations can help you see how broad the role is across industries.
  • What technical and leadership skills are most important for an it support manager?

    Strong troubleshooting ability is essential, but the role also depends on clear communication, calm prioritization, and steady people management. A successful it support manager should understand Windows and macOS environments, network basics, identity tools, ticketing platforms, and endpoint support. Just as important are coaching, scheduling, conflict resolution, and the ability to translate technical issues for nontechnical staff. In Charlotte’s fast-moving office environment, hiring teams often favor candidates who can balance service quality with measurable team performance, so it is worth comparing skill keywords across listings.
  • What does the hiring process usually look like for an it support manager job in Charlotte?

    Most employers start with a recruiter or HR screen, followed by one or more interviews with IT leaders and sometimes a hiring manager from operations. In Charlotte, applicants may also complete a technical discussion, scenario-based questions, or a short exercise focused on support priorities and team handling. Because this is an on-site role, some companies add an in-person visit to review culture fit and day-to-day coordination. Expect questions about escalation, user service, and leadership style, then compare timelines across current openings.
  • What kind of team size and reporting structure does an it support manager usually oversee?

    Team size often ranges from a small group of three to five support specialists to a larger desk with 10 or more staff, depending on the company’s footprint. In Charlotte, an it support manager commonly reports to an IT director, senior manager, or head of infrastructure, while also working closely with operations and security teams. Some organizations keep the structure flat; others use tiers for service desk, desktop support, and field support. Checking related roles can show how reporting lines differ by employer.
  • What career growth opportunities can an it support manager expect?

    With strong results, an it support manager can move into broader IT leadership, service delivery, infrastructure management, or end-user computing strategy. In the USA, many professionals step up to IT manager, director of support, or operations-focused roles after building success in people leadership and process improvement. Charlotte employers in banking, healthcare, logistics, and technology may offer especially good pathways because they need reliable service teams and scalable systems. If you are planning ahead, compare this role with adjacent leadership positions to map the next move.

Resources

  • Frequently asked questions
  • Contact us
  • Privacy policy
  • Money back policy
  • Terms of use

Top job offers

  • Data Analysis
  • Data Entry Clerk
  • Customer Service Rep
  • Human Resource
  • Marketing Manager
  • Customer Service Manager
  • Project Manager
  • Financial Manager
  • Account Manager
  • Operations

Top job offers

  • Sales Representative
  • Research Analyst
  • Business Development
  • Data Analyst
  • Logistics Coordinator
  • Software Developer
  • Accountant
  • QA Analyst
  • Travel Agent
  • HR Generalist
Top Companies
  • JPMorganChase
  • Starbucks
  • EY
  • Accenture
  • Capgemini
  • Allied Universal
  • Bosch
  • Citi
  • Aramark
  • Compass Group
GW
Copyright © 2026, Global Work AI
The names and logos of the companies mentioned are trademarks of their respective owners. Unless explicitly stated, these references are not intended to indicate any endorsement or affiliation with Global Work AI. By continuing to use the website, you agree to the Terms and Conditions and the Privacy Policy.
Copyright © 2026, Global Work AI

500+ jobs found

  • TEKsystems

    TEKsystems

    Today

    It field technical support

    onsite, Charlotte, NC, United States
    $40k – $50k/yrFull TimeJunior (<2 years)
  • Genesis10

    Genesis10

    2 days ago

    M365 support engineer

    onsite, Charlotte, NC, United States
    $66k – $82k/yrFull TimeMiddle (2-4 years)
  • Vanguard Truck Centers

    Vanguard Truck Centers

    2 days ago

    Service manager

    onsite, Charlotte, NC, United States
    Full TimeEntry with Degree
  • City of Charlotte

    City of Charlotte

    4 days ago

    Itil incident & change management administrator

    onsite, Charlotte, NC, United States
    $81k/yrFull TimeJunior (<2 years)
  • Good Feet

    Good Feet

    5 days ago

    Assistant store manager

    onsite, Charlotte, NC, United States
    $70k – $85k/yrFull TimeJunior (<2 years)
  • Flow Control Group

    Flow Control Group

    5 days ago

    Help desk technician

    onsite, Charlotte, NC, United States
    Full TimeJunior (<2 years)
  • Flow Control Group

    Flow Control Group

    5 days ago

    It project engineer

    onsite, Charlotte, NC, United States
    Full TimeMiddle (2-4 years)
  • Forvis Mazars

    Forvis Mazars

    6 days ago

    Response - support analyst i

    onsite, Charlotte, NC, United States
    Full TimeJunior (<2 years)
  • JPMorgan Chase & Co.

    JPMorgan Chase & Co.

    7 days ago

    Technical implementation manager ii

    onsite, Charlotte, NC, United States
    Full TimeSenior (5+ years)
  • Truist

    Truist

    8 days ago

    It support analyst

    onsite, Charlotte, NC, United States
    Full TimeJunior (<2 years)
  • Novolex

    Novolex

    9 days ago

    Analyst ii, it operations support

    onsite, Charlotte, NC, United States
    $66k – $111k/yrFull TimeMiddle (2-4 years)
  • VANGUARD TRUCK CENTERS LLC

    VANGUARD TRUCK CENTERS LLC

    9 days ago

    Service manager

    onsite, Charlotte, NC, United States
    Full TimeEntry with Degree
  • A

    Apply for the Peer Support Supervisor job

    11 days ago

    Peer support supervisor job

    onsite, Charlotte, NC, United States
    $40k – $60k/yrFull TimeLead / Manager
  • Weisiger Group

    Weisiger Group

    11 days ago

    Service manager

    onsite, Charlotte, NC, United States
    Full TimeLead / Manager
  • Service Pros Installation Group

    Service Pros Installation Group

    13 days ago

    Service manager

    onsite, Charlotte, NC, United States
    Full TimeJunior (<2 years)
  • Carolina Neurosurgy & Spine Associates

    Carolina Neurosurgy & Spine Associates

    21 days ago

    It support specialist

    onsite, Charlotte, NC, United States
    Full TimeMiddle (2-4 years)
  • CHILDRESS KLEIN PROPERTIES INC

    CHILDRESS KLEIN PROPERTIES INC

    22 days ago

    It support analyst

    onsite, Charlotte, NC, United States
    Full TimeMiddle (2-4 years)
  • 33Floors

    33Floors

    22 days ago

    Application support analyst

    onsite, Charlotte, NC, United States
    $50k/yrFull TimeJunior (<2 years)
  • BEAT THE BOMB

    BEAT THE BOMB

    a month ago

    Operations manager - technical and sfx

    onsite, Charlotte, NC, United States
    Full TimeLead / Manager
  • The Clearing House

    The Clearing House

    a month ago

    Senior engineer, application support

    onsite, Charlotte, NC, United States
    Full TimeSenior (5+ years)

10,000,000+ more jobs available!