GW
Job search
Log inSign Up
  1. Onsite Jobs
  2. North Carolina
  3. IT Support Manager

Onsite It Support Manager jobs in North Carolina, USA

Job type
Job type
Salary
Min. salary, $/year
Level
Level

Stop wasting hours
on applications

We find relevant roles, generate tailored resumes and cover letters, and apply automatically - you focus on interviews
Try it now
  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

Over 200,000 job seekers trust us

Diego Martínez
The AI tools here are outstanding. I found a job within a week of signing up, and the personalized job suggestions made the whole process effortless. I'm beyond impressed!
Feb 16, 2025
Brian Raine
I was skeptical, but this platform exceeded my expectations. The AI-driven resume builder helped me craft a professional resume. The auto-apply feature is a game-changer — saves so many tedious hours. I found a remote position eventually. Highly recommend Global Work AI.
Feb 16, 2025
Tomi Horvat
This site is amazing! The AI tools saved me so much time. I secured two contracts.
Feb 16, 2025
Elias Nyman
This platform is a must for anyone searching for freelance opportunities. The tools to optimize CVs and cover letters were invaluable. I've already referred a few friends because the results speak for themselves!
Feb 16, 2025
Ruben
This site has revolutionized the way I search for jobs. The AI-powered tools helped me polish my applications, and I've already signed a contract with a fast-growing tech startup as a part-time marketer.
Feb 16, 2025
Zayn
I was overwhelmed with my job search until I discovered GlobalWork. The AI CV builder helped me craft a standout resume, and I love that I can auto-apply to jobs without worrying about duplicates or scams. It feels good to know I'm only seeing verified listings.
Mar 9, 2025
Lena Kindler
My experience with Global Work AI has been fantastic. The platform tailors your resume and cover letter perfectly to each job description, making the whole application process so much easier. I even secured a job through the site and would recommend it to anyone looking.
Nov 24, 2025
Janos Kocsis
I am glad to have landed a job as an online tutor by using this Global Work platform. The CV builder was really helpful. I was also able to use the auto-apply feature, which saved me time. It is an ideal platform to look for remote jobs.
Nov 10, 2025
Andrea Martins
Global Work AI does a perfect job at collecting jobs that need people right away. The AI personalized my application for each role it applied to while passing the ATS compliance checks. I would highly recommend this service to other job seekers.
Aug 23, 2025

IT Support Manager, On-Site — Join Growing Teams in North Carolina

Organizations across North Carolina are actively seeking skilled professionals to fill 314 IT support manager on-site jobs, reflecting the state's growing technology sector. This role calls for a hands-on leader who thrives in a collaborative, in-person environment, supporting teams and end users daily. As businesses expand their digital infrastructure, demand for experienced IT support leadership continues to rise across the region.

Successful candidates typically bring strong troubleshooting abilities, help desk management experience, and a solid grasp of network administration, hardware, and software systems. Employers look for excellent communication skills, the ability to train and mentor junior technicians, and a proven track record of resolving technical issues efficiently. Familiarity with ITIL frameworks, ticketing systems, and vendor management further strengthens a candidate's profile for these IT support manager positions.

On-site work remains the standard for this position, as it requires direct oversight of technical staff and immediate response to infrastructure needs. North Carolina's expanding business and healthcare sectors continue to fuel steady demand, making it an opportune time to hire an IT support manager who can adapt quickly to evolving workplace technology. Companies value professionals who can be physically present to manage escalations and maintain smooth daily operations.

If you're ready to take the next step in your IT career, exploring current IT support manager vacancies could be your best move yet. Global Work AI connects motivated professionals with employers seeking dependable, forward-thinking leaders in technical support. Discover new opportunities and take charge of your next career milestone today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in North Carolina?

    In North Carolina, pay for an it support manager often lands in the mid-$80,000s to low-$110,000s, with stronger packages in larger markets such as Raleigh, Charlotte, and Durham. Total compensation can rise with bonus eligibility, overtime coverage, and the size of the support operation. Employers often compare candidates against regional benchmarks for service desk leadership, infrastructure support, and end-user service quality. Review current listings and salary tools together, since scope and industry can shift the range noticeably.
  • What skills and qualifications are required for an it support manager role?

    Employers usually look for a mix of technical depth and people leadership. A bachelor’s degree in information technology, computer science, or a related field is common, though hands-on experience can sometimes offset formal education. Strong candidates for an it support manager role typically bring incident management knowledge, desktop and network fundamentals, vendor coordination, and clear communication. Certifications such as ITIL, CompTIA A+, Network+, or Microsoft credentials can help in North Carolina hiring cycles, especially when paired with documented team supervision and process improvement work.
  • What does an it support manager do day to day?

    Most days revolve around keeping support services stable, responsive, and measurable. An it support manager may assign tickets, coach technicians, review service levels, handle escalations, and coordinate with systems, security, or network teams. In an on-site environment in North Carolina, the role often includes walking the floor, checking hardware issues, and meeting users face to face when problems need fast resolution. Reporting trends, refining workflows, and reducing repeat incidents are also part of the job, so it helps to compare responsibilities across related support leadership roles.
  • What is the hiring process for an it support manager position on-site in North Carolina?

    The process usually starts with a resume review, followed by one or more interviews that test technical judgment, leadership style, and customer-service approach. For an on-site it support manager role in North Carolina, employers may also use scenario questions about escalations, staffing, or priority setting, plus references and background checks. Some companies include a panel interview with operations or IT leaders. Expect discussion of commute expectations and local presence, since in-person coordination is often central. Reviewing recent postings can help you prepare for the most common stages.
  • What experience with ticketing systems, hardware troubleshooting, and user support is expected for an it support manager?

    Hiring teams typically want proof that you have managed service workflows in systems such as ServiceNow, Jira Service Management, Zendesk, or similar platforms. Experience should include queue oversight, SLA tracking, escalation handling, and coaching staff on consistent documentation. For hardware troubleshooting, employers expect familiarity with laptops, desktops, printers, docking stations, and basic network connectivity issues. User support experience matters too, especially when leading frontline assistance for employees who need timely, calm communication. In North Carolina, stronger candidates often show metrics that reflect reduced backlog and faster resolution.
  • What kind of team, users, and technology environment does an it support manager usually support?

    This role commonly supports a mix of help desk analysts, desktop technicians, and sometimes field support staff. The user base may include office employees, remote staff, executives, and site-based teams, depending on the company’s footprint in North Carolina. Technology environments often span Windows endpoints, Microsoft 365, identity tools, printers, conferencing systems, and standard business applications, with some organizations also using macOS or mobile device management. The broader the environment, the more coordination the it support manager needs, so it helps to compare listings by company size and industry.
  • What career growth opportunities are available for an it support manager?

    Many professionals move from this level into IT operations manager, service delivery manager, desktop engineering lead, or director of support roles. In North Carolina, growth can also come through specialization in enterprise service management, security operations, or workplace technology programs. Because the position blends technical oversight with leadership, it can be a strong stepping stone toward broader infrastructure or operations responsibility. Building metrics, budget experience, and cross-functional influence will widen future options, especially in larger employers. Checking nearby senior openings can show which skills are most valued next.

Resources

  • Frequently asked questions
  • Contact us
  • Privacy policy
  • Money back policy
  • Terms of use

Top job offers

  • Data Analysis
  • Data Entry Clerk
  • Customer Service Rep
  • Human Resource
  • Marketing Manager
  • Customer Service Manager
  • Project Manager
  • Financial Manager
  • Account Manager
  • Operations
  • All remote job titles A–Z
Career Blog
  • AI for Job Seekers
  • Career Development
  • Cover Letters
  • Job Interviews
  • Job Search
  • Resume
  • Salary & Job Offers
  • Workplace
Top Companies
  • JPMorganChase
  • Starbucks
  • EY
  • Accenture
  • Capgemini
  • Allied Universal
  • Bosch
  • Citi
  • Aramark
  • Compass Group
GW
Copyright © 2026, Global Work AI
The names and logos of the companies mentioned are trademarks of their respective owners. Unless explicitly stated, these references are not intended to indicate any endorsement or affiliation with Global Work AI. By continuing to use the website, you agree to the Terms and Conditions and the Privacy Policy.
Copyright © 2026, Global Work AI

314 jobs found

  • City of Burlington NC

    City of Burlington NC

    Today

    Community support supervisor

    Job Description Have you wanted to work with the Animal Services Department? Help Shape the Future of Animal Services in Our Community. Lead a Team Dedicated to Animal Welfare, Public Service, and...

    onsite, Nc 27258, NC, United States
    $47k – $75k/yrFull TimeLead / Manager
  • Five Below

    Five Below

    Today

    Interim support lead part time-603 northeast raleigh, nc

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

    onsite, Northeast Raleigh, NC, United States
    $25k/yrPart TimeLead / Manager
  • Leidos

    Leidos

    Today

    Network switching design engineer senior

    At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and...

    onsite, Camp Lejeune, NC, United States
    $92k – $167k/yrFull TimeSenior (5+ years)
  • RHA Health Services, LLC

    RHA Health Services, LLC

    2 days ago

    Certified peer support team lead

    We are hiring for: Certified Peer Support Team Lead Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives...

    onsite, Caldwell County, NC, United States
    $47k – $52k/yrFull TimeLead / Manager
  • Starbucks Coffee Company

    Starbucks Coffee Company

    5 days ago

    Store manager, south raleigh, nc

    Crafting the world’s finest coffee, one meaningful moment at a time. We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t...

    onsite, South Raleigh, NC, United States
    Full TimeLead / Manager
  • Wake Technical Community College

    Wake Technical Community College

    7 days ago

    Assistant director, disability support services

    Having trouble logging in? Contact the Neogov Applicant Support Hotline Toll Free at 1 (855) 524-5627. Position Description Pay Grade: Manager 6 This position serves as the primary contact for...

    onsite, Southern Wake Campus, NC, United States
    $77k – $96k/yrFull TimeJunior (<2 years)
  • Haywood Community College

    Haywood Community College

    7 days ago

    Ft it support technician

    Primary Purpose of Position Haywood Community College has been serving the needs of our community since 1966. At HCC we take great pride in the level of service we provide to our students and our...

    onsite, Nc, NC, United States
    $35k – $40k/yrFull TimeJunior (<2 years)
  • Lenovo

    Lenovo

    11 days ago

    Global support manager -ai data center services

    WHY WORK AT LENOVO We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500,...

    onsite, Morrisville, NC, United States
    $140k – $214k/yrFull TimeLead / Manager
  • Pennymac

    Pennymac

    11 days ago

    Help desk technician ii

    PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and...

    onsite, Cary, NC, United States
    $50k – $75k/yrFull TimeJunior (<2 years)
  • Masco

    Masco

    12 days ago

    Customer experience specialist i

    At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our...

    onsite, Winston-Salem, NC, United States
    $36k – $56k/yrFull TimeSenior (5+ years)
  • SPATCO Energy Solutions

    SPATCO Energy Solutions

    12 days ago

    Sales support specialist

    SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are here to provide the best energy solutions to our customers. We are built on service. From the...

    onsite, Charlotte, NC, United States
    Full TimeJunior (<2 years)
  • GEORGICA PINE CLOTHIERS LLC

    GEORGICA PINE CLOTHIERS LLC

    12 days ago

    Assistant manager

    Why J.McLaughlin? J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with...

    onsite, Charlotte, NC, United States
    Full TimeJunior (<2 years)
  • Sierra Nevada Corporation

    Sierra Nevada Corporation

    12 days ago

    Product support engineer iii

    If you have an affinity for complex technical systems, excellent communication and product troubleshooting skills, and enjoy working collaboratively, we may have the perfect role for you! As a Senior...

    onsite, Southern Pines, NC, United States
    Full TimeMiddle (2-4 years)
  • LS TRACTOR USA LLC

    LS TRACTOR USA LLC

    12 days ago

    Sr. systems and it support engineer

    Job Title: Senior Systems & IT Support Engineer Department: IT Supervisor: IT Manager Location: Raleigh, NC Pay Type: Salaried Hiring Range: DOQ 8-Hour Shift: Monday – Friday Position Summary The...

    onsite, Raleigh, NC, United States
    Full TimeSenior (5+ years)
  • Salem Academy and College

    Salem Academy and College

    12 days ago

    Enterprise applications and erp systems administrator

    Job Details: Job Location: Salem Academy and College - Winston Salem, NC Position Type: Full Time Salary Range: Undisclosed About Salem Academy and College Salem Academy and College is the oldest...

    onsite, Winston Salem, NC, United States
    Full TimeMiddle (2-4 years)
  • TEKsystems

    TEKsystems

    13 days ago

    Service desk

    TEKsystems is looking for a Service Desk that will be 100% onsite for one of our great clients here in the Cary, NC area. They offer great training, growth and more. See the top skills below... 1-3...

    onsite, Cary, NC, United States
    $36k – $41k/yrFull TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    15 days ago

    Experienced assistant manager

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic...

    onsite, Winston Salem, NC, United States
    Full TimeNo Skills
  • Corning

    Corning

    15 days ago

    Customer operations specialist

    Requisition Number: 78680 The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the...

    onsite, Charlotte, NC, United States
    $47k – $65k/yrFull TimeMiddle (2-4 years)
  • Lenovo

    Lenovo

    15 days ago

    Customer quality program manager

    WHY WORK AT LENOVO We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500,...

    onsite, Morrisville, NC, United States
    Full TimeSenior (5+ years)
  • Charles Schwab Inc.

    Charles Schwab Inc.

    15 days ago

    Senior application support team manager for schwab retirement technologies

    Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance...

    onsite, Charlotte, NC, United States
    Full TimeSenior (5+ years)
  • DPR Construction

    DPR Construction

    16 days ago

    Site it field engineer

    Job Description At DPR, roles and responsibilities are more than describing a job title—they are a commitment to building great things together. The job description(s) below defines core...

    onsite, Raleigh-Durham, NC, United States
    Full TimeJunior (<2 years)
  • GenerationEd

    GenerationEd

    16 days ago

    Center operations support partner

    Center Operations Support Partner Program Head Start/Early Head Start Reports to Facilities Director FLSA Status Non-exempt Last Revision March 2026 General Description The Center Operations Support...

    onsite, Greensboro, NC, United States
    Full TimeEntry with Degree
  • Sidley Austin

    Sidley Austin

    16 days ago

    User support analyst - 8:30 a.m. - 4:30 p.m.

    The User Support Analyst is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the...

    onsite, Charlotte, NC, United States
    $67k – $86k/yrFull TimeJunior (<2 years)
  • TOPPAN Packaging Americas

    TOPPAN Packaging Americas

    17 days ago

    It help desk administrator

    TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high-performance flexible and thermoformed packaging solutions for the food, beverage, medical and consumer goods...

    onsite, Charlotte, NC, United States
    $80k – $90k/yrFull TimeJunior (<2 years)
  • Tempur Sealy International

    Tempur Sealy International

    17 days ago

    Sales support specialist

    Sales Support Specialist Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world....

    onsite, Trinity, NC, United States
    $54k – $77k/yrFull TimeJunior (<2 years)
  • BROAD RIVER RETAIL

    BROAD RIVER RETAIL

    17 days ago

    Retail experience coordinator

    Job Details: Job Location: CARY Store - CARY, NC Salary Range: Undisclosed Retail Experience Coordinator CULTURE SNAPSHOT: Broad River Retail is an organization of integrity, diversity and culture...

    onsite, CARY, NC, United States
    Full TimeJunior (<2 years)
  • Gaylor Electric

    Gaylor Electric

    17 days ago

    It desktop support specialist

    SCOPE OF WORK The IT Desktop Support Specialist role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS...

    onsite, Atlanta, GA, United States
    Full TimeJunior (<2 years)
  • Computer Task Group, Inc

    Computer Task Group, Inc

    17 days ago

    It analyst ii

    CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for an IT Analyst II. Type: Contract Job Title: IT Analyst II Location: Charlotte, NC Candidates must be able to...

    onsite, Charlotte, NC, United States
    Full TimeMiddle (2-4 years)
  • Fleet Feet

    Fleet Feet

    17 days ago

    Retail manager

    Our Company We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the...

    onsite, Fayetteville, NC, United States
    Full TimeJunior (<2 years)
  • Carrier Enterprise

    Carrier Enterprise

    18 days ago

    Sr mgr customer experience

    Introduction: Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed...

    onsite, Carrolton, TX, United States
    Full TimeSenior (5+ years)
  • Covenant Day School Inc

    Covenant Day School Inc

    18 days ago

    Technology director

    Who We Are Christ Covenant Church and Covenant Day School are a Christian church and school committed to being salt and light for God’s glory. Together, we seek to love the Lord with heart, soul, and...

    onsite, Matthews, NC, United States
    Full TimeDirector
  • MODERN AVIATION INC

    MODERN AVIATION INC

    18 days ago

    Manager, customer service (ilm)

    Job Details: Job Location: ILM - Wilmington, NC Position Type: Full Time Salary Range: $70,000.00 - $80,000.00 Salary/year Job Responsibilities: The Customer Service Manager is responsible for the...

    onsite, Wilmington, NC, United States
    $70k – $80k/yrFull TimeLead / Manager
  • Accenture

    Accenture

    18 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • S

    SPRING LIFE BEHAVIORAL CARE LLC

    19 days ago

    Office manager

    Spring Life Behavioral Care, LLC. is an agency that specializes in providing mental health/substance abuse and rehabilitative services utilizing individual, family and group treatment modalities....

    onsite, Roanoke Rapids, NC, United States
    $28k – $32k/yrPart TimeJunior (<2 years)
  • Ashley Furniture Industries

    Ashley Furniture Industries

    19 days ago

    It service desk analyst

    Build Your Career with Ashley Our IT team combines a highly skilled workforce, the most advanced equipment available, and incredible computer optimization to create one of the most agile operations...

    onsite, Advance, NC, United States
    Full TimeJunior (<2 years)
  • Rowan-Cabarrus Community College

    Rowan-Cabarrus Community College

    20 days ago

    Information systems analyst

    Position Summary Rowan-Cabarrus Community College is seeking an Information Systems Analyst to become an integral part of our dedicated team. This position is instrumental in advancing the College's...

    onsite, North Campus, NC, United States
    $37k – $43k/yrFull TimeJunior (<2 years)
  • Deloitte

    Deloitte

    22 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Lowe's Companies, Inc.

    Lowe's Companies, Inc.

    24 days ago

    Facilities support manager

    Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a...

    onsite, Mooresville, NC, United States
    Full TimeLead / Manager

10,000,000+ more jobs available!