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  5. Onsite It Support Manager jobs in Billings, Montana, USA

Onsite It Support Manager jobs in Billings, Montana, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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IT Support Manager On-Site Jobs in Billings, MT — Lead Technical Teams with Confidence

Billings companies are actively searching for a skilled IT support manager to oversee daily technical operations and guide service teams toward excellence. This on-site position offers 94 open positions for professionals ready to take ownership of help desk performance and infrastructure reliability. As businesses across Montana modernize their systems, demand for experienced IT support managers continues to grow steadily.

The ideal candidate brings strong troubleshooting skills, a solid grasp of network and system administration, and the ability to lead a support team through daily challenges. Employers hiring for IT support manager vacancies typically look for someone comfortable managing ticketing systems, vendor relationships, and staff training while maintaining excellent communication with both technical and non-technical stakeholders. Familiarity with ITIL practices, cloud platforms, and cybersecurity fundamentals is a significant advantage. Problem-solving instincts and calm decision-making under pressure often distinguish top performers in this field.

On-site work remains the standard for IT support manager positions in Billings, where hands-on oversight of hardware, networks, and staff is essential to smooth operations. Local businesses increasingly want a hire a IT support manager who can be physically present to resolve issues quickly and mentor junior technicians. The regional hiring outlook remains positive, with steady demand from healthcare, education, and energy sectors seeking dependable technical leadership close to their facilities.

If you are ready to take the next step in your IT career, explore current IT support manager jobs in Billings through Global Work AI. Our platform connects motivated professionals with employers who value leadership, reliability, and technical expertise. Take a moment to review open roles and find the opportunity that matches your ambitions today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the typical salary for an it support manager in Billings, MT?

    Compensation for an it support manager in Billings, Montana typically falls in the mid-range for the region, often around $75,000 to $105,000 per year, depending on company size, industry, and technical scope. Local pay can shift with healthcare, energy, finance, and multi-site employers that need stronger leadership. In an on-site role, supervising staff and keeping business systems running day to day can support a higher offer. Reviewing current listings in Billings and comparing similar supervisor roles can help set realistic expectations.
  • What skills and certifications are required for an it support manager job?

    Employers usually want a mix of technical depth and people leadership. Common needs include Windows and macOS support, networking basics, ticketing systems, hardware troubleshooting, vendor coordination, and clear communication with nontechnical teams. Helpful certifications for an it support manager include CompTIA A+, Network+, ITIL, Microsoft credentials, or similar training tied to service operations. In Billings, candidates who can manage priorities on-site while keeping users productive stand out. Comparing postings can show which certifications matter most for each employer.
  • What are the main responsibilities of an it support manager in an on-site role?

    Daily duties center on keeping local users, devices, and systems working without interruption. An on-site it support manager often leads help desk staff, assigns tickets, handles escalations, coordinates repairs, maintains inventory, and works with vendors or internal teams on upgrades. In Billings, Montana, the role may also include supporting office moves, printer fleets, network access, and security procedures across a physical location. Strong organization matters because in-person issues can affect an entire team quickly. Reviewing job posts can clarify the exact mix of tasks.
  • What experience do employers in Billings look for when hiring an it support manager?

    Most employers want several years in IT support, plus proven experience leading others or coordinating daily service operations. A background in desktop support, systems administration, or service desk supervision is common, along with experience resolving escalated incidents and improving response times. In Billings, hiring teams may favor candidates who have worked in healthcare, municipal services, education, or growing businesses with hands-on needs. Managing people, not just technology, is often the key differentiator. Looking at local openings can reveal how much leadership experience each employer expects.
  • What does the hiring process usually look like for an it support manager position in Billings, MT?

    The process often starts with an application and resume review, followed by a phone screen or recruiter call. Next, candidates may meet with IT leadership, a department manager, or even cross-functional stakeholders to discuss troubleshooting style, team management, and communication. For an it support manager in Billings, Montana, employers sometimes add technical scenarios, behavioral questions, and references before making an offer. On-site roles may also include a facility visit to see the workspace and team setup. Checking recent postings can help you prepare for common steps.
  • What opportunities for career growth can an it support manager expect?

    This role can lead to broader leadership in infrastructure, operations, or service delivery. With strong performance, an it support manager may move into senior IT manager, systems manager, service desk director, or director of technology positions. In Billings, Montana, growth can also come from taking on larger environments, multi-location support, security projects, or cloud-focused initiatives. Building experience with budgets, process improvement, and vendor strategy can open more doors. Comparing related titles can show which skills employers value for the next step.
  • What are the working conditions and schedule expectations for an on-site it support manager in Billings?

    Expect a regular weekday schedule in most cases, though early starts, after-hours maintenance, or occasional weekend coverage can happen during outages, upgrades, or office changes. Because the role is on-site in Billings, Montana, you may spend much of the day walking between work areas, handling hardware, and responding quickly to in-person requests. The pace can be steady and interruption-heavy, especially in larger offices or service-driven organizations. Comfort with multitasking and visible leadership is important. Reviewing listings can help confirm whether overtime or on-call support is part of the package.

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94 jobs found

  • Aware Inc.

    Aware Inc.

    Today

    Child and family support specialist - community support services (billings, mt)

    onsite, Billings, MT, United States
    $42k – $52k/yrFull TimeEntry with Degree
  • Circle K Stores

    Circle K Stores

    a day ago

    Assistant manager

    onsite, Billings, MT, United States
    Full TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    2 days ago

    Assistant manager ii

    onsite, Billings, MT, United States
    Full TimeNo Skills
  • Stockman Bank of Montana

    Stockman Bank of Montana

    5 days ago

    Account manager - sii

    onsite, Belgrade, MT, United States
    Full TimeEntry with Degree
  • RiverStone Health

    RiverStone Health

    6 days ago

    Technical consultant ii

    onsite, Billings, MT, United States
    $72k – $93k/yrFull TimeSenior (5+ years)
  • Reciprocity Industries LLC

    Reciprocity Industries LLC

    6 days ago

    It infrastructure & operations manager

    onsite, Billings, MT, United States
    Full TimeLead / Manager
  • RiverStone Health

    RiverStone Health

    7 days ago

    Technical consultant i

    onsite, Billings, MT, United States
    $58k – $72k/yrFull TimeMiddle (2-4 years)
  • AMERICAN SYSTEMS

    AMERICAN SYSTEMS

    8 days ago

    Systems administrator (systems) iii

    onsite, Billings, MT, United States
    $82k – $120k/yrFull TimeMiddle (2-4 years)
  • Tactacam

    Tactacam

    12 days ago

    It help desk technician

    onsite, Billings, MT, United States
    Full TimeJunior (<2 years)
  • TJX Companies

    TJX Companies

    12 days ago

    Customer experience coordinator

    onsite, Billings, MT, United States
    $32k – $33k/yrFull TimeJunior (<2 years)
  • Reciprocity Industries LLC

    Reciprocity Industries LLC

    13 days ago

    Client support specialist

    onsite, Billings, MT, United States
    Full TimeJunior (<2 years)
  • Billings Clinic

    Billings Clinic

    14 days ago

    It intern - end user support

    onsite, Billings, MT, United States
    $34k/yrFull TimeEntry with Degree
  • Billings Clinic

    Billings Clinic

    14 days ago

    It end user support specialist

    onsite, Billings, MT, United States
    $50k – $62k/yrFull TimeJunior (<2 years)
  • Vance Thompson Vision Clinic Prof L

    Vance Thompson Vision Clinic Prof L

    14 days ago

    It support technician

    onsite, Billings, MT, United States
    Full TimeJunior (<2 years)
  • Packard Culligan Water

    Packard Culligan Water

    15 days ago

    Service manager

    onsite, Billings, MT, United States
    $70k – $90k/yrFull TimeJunior (<2 years)
  • Kampgrounds Of America, Inc.

    Kampgrounds Of America, Inc.

    16 days ago

    It support and junior systems administrator

    onsite, Billings, MT, United States
    Full TimeJunior (<2 years)
  • Town Pump, Inc.

    Town Pump, Inc.

    16 days ago

    Store maintenance ($15.00)

    onsite, Billings, MT, United States
    $30k/yrFull TimeJunior (<2 years)
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    25 days ago

    Customer experience coordinator

    onsite, Billings, MT, United States
    $32k – $33k/yrFull TimeJunior (<2 years)
  • VANCE THOMPSON VISION CLINIC PROF L

    VANCE THOMPSON VISION CLINIC PROF L

    a month ago

    It support technician

    onsite, Billings, MT, United States
    Full TimeJunior (<2 years)
  • Aware

    Aware

    a month ago

    Information technology support specialist - information technology (billings, mt)

    onsite, Billings, MT, United States
    $36k – $44k/yrFull TimeJunior (<2 years)

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