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  4. Onsite It Support Manager jobs in Missouri, USA

Onsite It Support Manager jobs in Missouri, USA

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  • Sun
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      Sarah Jenkins

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      Initial Interview

      Alex Chen

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      Product Manager Interview

      David G. (Hiring Manager)

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      Sophie L.

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      Marta W.

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      Daria (HR)

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      Qualifying Interview

      James Miller

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      Discovery Interview

      Chris V.

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      Michael T.

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IT Support Manager Jobs in Missouri — On-Site Opportunities Await

Missouri employers are actively seeking a skilled professional to lead technical teams and keep daily operations running smoothly. Currently, 500+ IT support manager on-site jobs are open across the state, reflecting the growing need for dependable, hands-on leadership. This position offers a genuine chance to shape local businesses' technology infrastructure and strengthen internal teams.

Successful candidates typically bring strong troubleshooting abilities, experience managing help desk teams, and a solid understanding of network administration, hardware maintenance, and software deployment. Familiarity with ITIL frameworks, ticketing systems, and vendor management is highly valued, as is the ability to communicate clearly with both technical staff and non-technical stakeholders. Many companies now seek professionals for IT support manager positions who combine leadership skills with a proactive, solutions-oriented mindset.

On-site work remains standard for this role in Missouri, since hands-on troubleshooting and direct oversight of hardware and staff are essential to daily success. Employers across the state, from St. Louis to Kansas City, continue to hire a IT support manager to strengthen their in-house technology teams amid rising cybersecurity and infrastructure demands. This steady regional need makes now an excellent time to explore new opportunities in the field.

Now is the perfect time to take the next step in your career. Browse the latest opportunities through Global Work AI and connect with employers ready to invest in strong technical leadership. Whether you're advancing your career or seeking a new challenge, Global Work AI makes it simple to find the right opportunity as an IT support manager.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Missouri?

    In Missouri, an IT support manager typically earns about $85,000 to $115,000 a year, with pay shifting based on company size, industry, and city. Larger employers in St. Louis or Kansas City often offer higher compensation than smaller markets, especially when the role includes leadership, escalation handling, and service-level accountability. Total pay may also rise with overtime eligibility, bonuses, and technical depth. When comparing job listings, review the full package, not just base salary, so you can judge how the role stacks up against similar IT leadership positions in the state.
  • What skills and qualifications are required for an IT support manager?

    Strong people leadership is just as important as technical knowledge for an IT support manager. Employers in Missouri usually look for experience in service desk operations, troubleshooting hardware and software issues, ticketing systems, vendor coordination, and user support process improvement. A bachelor’s degree in information technology or a related field is often preferred, though equivalent experience can matter more. Communication, coaching, prioritization, and reporting skills are essential, along with familiarity with Microsoft 365, Windows environments, and ITIL-style workflows. Reviewing current openings can help you spot the exact mix of qualifications local employers expect.
  • What are the main responsibilities of an on-site IT support manager?

    An on-site IT support manager oversees daily support activity, keeps service requests moving, and makes sure employees can work without long delays. In Missouri workplaces, this often includes supervising technicians, assigning tickets, tracking response times, coordinating hardware repairs, handling onboarding and offboarding, and supporting network or device issues that require in-person attention. The role also involves vendor contact, asset management, documentation, and process improvement across the support team. Because the work is on-site, visibility and quick escalation handling are especially important, so it helps to compare duties across similar local listings.
  • What certifications are preferred for an IT support manager in service desk and IT support environments?

    Certifications are not always required, but they can strengthen a profile for an IT support manager in service desk and IT support settings. Commonly valued credentials include CompTIA A+, Network+, and Security+, plus ITIL Foundation for process-based support teams. Microsoft certifications can also be useful in Missouri organizations that rely on Windows, Microsoft 365, or Azure tools. For leadership-focused roles, project management training or vendor-specific badges may help as well. Employers often weigh certification alongside hands-on management experience, so it is smart to review current postings and see which credentials appear most often.
  • How does an IT support manager differ from a help desk manager?

    The two roles overlap, but an IT support manager usually has a broader scope than a help desk manager. Help desk managers mainly lead first-line user support, ticket triage, and routine issue resolution, while an IT support manager may also oversee desktop support, field service, escalation paths, asset control, and coordination with infrastructure teams. In Missouri, some employers use the titles interchangeably, but others expect the support manager to handle wider operational oversight and stronger cross-department planning. Checking job descriptions side by side is the best way to spot the real differences in a given company.
  • What interview questions are commonly asked for an IT support manager role?

    Interviewers often focus on leadership style, technical judgment, and how you keep support teams efficient. Common questions for an IT support manager include how you handle difficult users, reduce ticket backlogs, improve response times, coach underperforming staff, and manage outages or escalations. In Missouri, employers may also ask about experience with service desk metrics, onboarding processes, and tools such as ticketing platforms or endpoint management software. Expect behavioral questions as well as scenario-based problems, since managers are judged on both people skills and operational results. Reviewing sample questions from related support leadership roles can help you prepare.
  • What career paths can follow an IT support manager role?

    This role can lead into several higher-level paths, depending on whether you want to stay close to support operations or move into broader technology leadership. Common next steps include IT operations manager, service delivery manager, desktop support director, systems administration leadership, or infrastructure management. In larger Missouri companies, experienced IT support managers may also move toward IT director, enterprise service management, or information technology project leadership. Building experience with budget planning, process design, and cross-functional coordination can open more doors. It is useful to compare advancement tracks in current local openings to see which direction fits your goals.

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500+ jobs found

  • ThermAvant Technologies LLC

    ThermAvant Technologies LLC

    Today

    It support administrator

    About ThermAvant Technologies, LLC ThermAvant Technologies, LLC designs and manufactures high-performance custom thermal management solutions, including advanced heat sinks and heat spreaders...

    onsite, Columbia, MO, United States
    Full TimeSenior (5+ years)
  • Springfield Public Schools

    Springfield Public Schools

    Today

    2026-2027 specialist ii, it support - information technology

    Job Title: Specialist II- IT Support Department: Information Technology Pay Grade: I230 FLSA Status: Non-Exempt Reports to: Manager IV – User Support GENERAL PURPOSE Responsible for providing support...

    onsite, Springfield, MO, United States
    Full TimeJunior (<2 years)
  • Missouri Southern State University

    Missouri Southern State University

    3 days ago

    It support specialist - helpdesk/lms

    General Statement of Job The IT Support Specialist – Helpdesk/LMS performs advanced troubleshooting for LMS applications, campus computers, and peripherals primarily through telephony and email. This...

    onsite, Joplin, MO, United States
    Full TimeJunior (<2 years)
  • University of Kansas Medical Center

    University of Kansas Medical Center

    3 days ago

    It service desk analyst

    Department: Customer Support Administration Service Desk Position Title: IT Service Desk Analyst Job Family Group: Professional Staff Job Description Summary: The IT Service Desk Analyst serves as...

    onsite, Kansas City, MO, United States
    $58k – $87k/yrFull TimeJunior (<2 years)
  • HomeWAV, LLC

    HomeWAV, LLC

    3 days ago

    It operations manager

    ABOUT THE ROLE HomeWAV is seeking a hands-on IT Operations Manager to lead internal IT operations and the Tier 2 Technical Support team supporting technology deployed in customer facilities. This...

    onsite, St. Louis, MO, United States
    Full TimeLead / Manager
  • Columbia

    Columbia

    4 days ago

    Technology support analyst

    (Using a computer is suggested to complete application. Phones are not always compatible.) POSITION PROPERTIES Position Title: Technology Support Analyst Schedule / Grade: Technology Services Hourly...

    onsite, Columbia, MO, United States
    Full TimeJunior (<2 years)
  • Stifel

    Stifel

    4 days ago

    It analyst-itsm platform support

    Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...

    onsite, St. Louis, MO, United States
    Full TimeJunior (<2 years)
  • Axos Bank

    Axos Bank

    5 days ago

    It support analyst

    About This Job This position will report on-site at our Kansas City / Overland Park location. Remote or Hybrid is not available. We are looking for an IT Support Analyst I to join our team. This...

    onsite, Kansas City, MO, United States
    $50k – $56k/yrFull TimeJunior (<2 years)
  • Full Potential Solutions

    Full Potential Solutions

    6 days ago

    Technical support chat representative

    About Us Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila,...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    6 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • Club Car Wash

    Club Car Wash

    7 days ago

    It support technician (evenings)

    Company Profile Club Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 250+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma,...

    onsite, Columbia, MO, United States
    Full TimeJunior (<2 years)
  • Tomo Drug Testing

    Tomo Drug Testing

    7 days ago

    It support specialist

    Tomo Drug Testing is looking for a dependable, helpful IT Support Specialist to provide day-to-day technology support across our employee base and office locations. You'll be the go-to person for...

    onsite, Springfield, MO, United States
    $45k – $50k/yrFull TimeJunior (<2 years)
  • Bluebird Network

    Bluebird Network

    7 days ago

    Supervisor, it support

    Primary Responsibilities Supervise and manage the IT Support department, including hiring, training, and evaluating IT staff. Develop and implement IT Support policies and best practice guidelines....

    onsite, Cleveland, OH, United States
    Full TimeLead / Manager
  • Digital Monitoring Products

    Digital Monitoring Products

    7 days ago

    It help desk technician

    Onsite medical clinic for employee, spouse and family members, 18 and under, living at home; Medical, Dental, 401k, Life Insurance, Short and Long Term Disability, paid vacation/holidays, plus some...

    onsite, Springfield, MO, United States
    Full TimeJunior (<2 years)
  • Cardinal Scale Manufacturing Co

    Cardinal Scale Manufacturing Co

    10 days ago

    It support technician

    Summary/Objective The IT Support Technician is responsible for providing technical support to end-users for both hardware and software, including diagnosing and resolving technical problems, within...

    onsite, Webb City, MO, United States
    Full TimeJunior (<2 years)
  • Brightli

    Brightli

    10 days ago

    Assistant director, assistive technology

    Job Description: Job Title: Assistant Director, Assistive Technology Location: Springfield, Missouri Department: 2gether Tech Operations Employment Type: Full-time Job Summary: Make a meaningful...

    onsite, Springfield, MO, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    10 days ago

    Technology support specialist - global tax & legal

    TECHNOLOGY SUPPORT SPECIALIST - GLOBAL TAX & LEGAL Technology Operations Same job available in 25 locations Boise, Idaho, United States Cincinnati, Ohio, United States Cleveland, Ohio, United States...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • North Central Missouri College

    North Central Missouri College

    10 days ago

    It helpdesk specialist

    Position Summary The IT Helpdesk Specialist serves as the initial point of contact for students, faculty, and staff requesting information technology assistance. The position documents and tracks...

    onsite, Trenton, MO, United States
    Full TimeEntry with Degree
  • Alert IT Solutions

    Alert IT Solutions

    11 days ago

    Support engineer

    Job Description Key Responsibilities: Provide Level 2 and Level 3 technical support for Adobe Experience Cloud solutions. Troubleshoot and resolve application, integration, configuration, and...

    onsite, Springfield, MO, United States
    Part TimeJunior (<2 years)
  • Saint Louis University

    Saint Louis University

    11 days ago

    Manager, administrative support services

    Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is...

    onsite, St. Louis, MO, United States
    Full TimeLead / Manager
  • Doyle Equipment Manufacturing Company

    Doyle Equipment Manufacturing Company

    11 days ago

    Service support specialist

    PURPOSE OF JOB The Service Support Specialist provides customer service and administrative support for the Doyle Manufacturing Service Department and reports directly to the Service Manager. This...

    onsite, Palmyra, MO, United States
    Full TimeMiddle (2-4 years)
  • Nebius

    Nebius

    11 days ago

    L3 support engineer, data center infrastructure

    About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and...

    onsite, Independence, MO, United States
    Full TimeJunior (<2 years)
  • CoxHealth

    CoxHealth

    11 days ago

    It supervisor - digital imaging & epic beaker

    Facility: West Campus (Chase): 303 E Republic Rd, Springfield, Missouri, United States of America, 65807 Department: 1699 IT Clinical Applications Scheduled Weekly Hours: 40 Hours: 8:00 AM – 5:00 PM....

    onsite, Springfield, MO, United States
    Full TimeLead / Manager
  • RubinBrown LLP

    RubinBrown LLP

    12 days ago

    Technology support analyst

    RubinBrown LLP is one of the nation’s leading accounting and professional consulting firms with a commitment to building personal relationships and delivering totally satisfied clients. The...

    onsite, Chicago, IL, United States
    Full TimeMiddle (2-4 years)
  • Frontline Managed Services

    Frontline Managed Services

    13 days ago

    Entry-level service desk 11/2

    Welcome to Frontline Managed Services® where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional...

    onsite, Creve Coeur, MO, United States
    $30k/yrFull TimeEntry with Degree
  • Wesco

    Wesco

    13 days ago

    Specialist - technology support services

    As a Specialist - Technology Support Services, you will be the trusted advisor and technical support professional for the Wesco Global Solutions business. The Technology Support Services team is the...

    onsite, Saint Louis, MO, United States
    Full TimeSenior (5+ years)
  • Indotronix International Corporation

    Indotronix International Corporation

    14 days ago

    Account delivery manager

    Account Delivery Manager – Application Support (Engineering Domain) Location: Kansas City, MO, 64188 | Full-Time About the Role Join a dynamic engineering-focused team as an Account Delivery Manager...

    onsite, Kansas City, MO, United States
    Full TimeLead / Manager
  • Capstone I T

    Capstone I T

    19 days ago

    Onsite it support specialist

    Job Description Onsite IT Support Specialist Contract-to-Hire | Onsite | Springfield, MO Capstone IT is helping our client to find an Onsite IT Support Specialist to provide hands-on technical...

    onsite, Springfield, MO, United States
    Full TimeJunior (<2 years)
  • River Run Computers Inc

    River Run Computers Inc

    20 days ago

    Support desk technician

    Position Summary The Support Desk Technician is the first-line contact for River Run clients, responsible for receiving, logging, and resolving a high volume of Tier 1 incidents and service requests....

    onsite, Glendale, MO, United States
    Full TimeJunior (<2 years)
  • Army National Guard Units

    Army National Guard Units

    25 days ago

    It specialist (customer support) (title 32)

    Summary This is a National Guard Title 32 Excepted Service Position. This position is an Indefinite with Right to Convert to Permanent GS-2210-11 IT SPECIALIST (CUSTOMER SUPPORT) (TITLE 32), Position...

    onsite, Whiteman AFB, MO, United States
    $76k/yrFull TimeSenior (5+ years)
  • Cushman & Wakefield

    Cushman & Wakefield

    a month ago

    Asset management coordinator

    Job Title Asset Management Coordinator Job Description Summary The IT Asset Management Coordinator is responsible for the end-to-end oversight and deployment of IT hardware and software assets across...

    onsite, St. Louis, MO, United States
    $40k – $47k/yrFull TimeJunior (<2 years)
  • Jackson County, Missouri

    Jackson County, Missouri

    a month ago

    It support center administrator

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Department: Information Technology Grade: 250...

    onsite, Kansas City, MO, United States
    $65k/yrFull TimeLead / Manager
  • CannonDesign

    CannonDesign

    a month ago

    Service desk analyst

    If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply. ABOUT THE ROLE The successful candidate will be responsible for providing...

    onsite, St. Louis, MO, United States
    Full TimeJunior (<2 years)
  • Prime, Inc.

    Prime, Inc.

    a month ago

    Helpdesk technician

    Overview The Helpdesk Technician will provide direct technical support for issues involving hardware, software and networking for users throughout the company while providing exceptional customer...

    onsite, Springfield, MO, United States
    Full TimeJunior (<2 years)
  • Buckeye Mountain

    Buckeye Mountain

    a month ago

    Technical it support specialist - belton, mo

    The Role We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk — you understand...

    onsite, Belton, MO, United States
    Full TimeMiddle (2-4 years)
  • Chenega Agile Real-Time Solutions

    Chenega Agile Real-Time Solutions

    a month ago

    Senior helpdesk specialist

    Overview Senior Helpdesk Specialist St. Louis, MO Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional...

    onsite, St. Louis, MO, United States
    Full TimeSenior (5+ years)
  • Amazon

    Amazon

    a month ago

    Data center infrastructure delivery manager , dcc communities

    Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational...

    onsite, New Florence, MO, United States
    $108k – $189k/yrFull TimeLead / Manager
  • Oracle

    Oracle

    a month ago

    Senior customer service specialist

    As a member of this fast-paced, leading edge database/applications company, work with the team to deliver real time 24x7 enterprise-wide technical support for internal and/or external customers. This...

    onsite, Columbia, MO, United States
    $38k – $73k/yrFull TimeSenior (5+ years)
  • Oracle

    Oracle

    a month ago

    Manager, support engineering

    Manages a team on resolving incoming service requests and manages the operation of customer service delivery, serving as point of escalation for difficult customer inquiries. Monitors the Incident...

    onsite, Kansas City, MO, United States
    $79k/yrFull TimeJunior (<2 years)
  • Washington University in St Louis

    Washington University in St Louis

    a month ago

    Supervisor user support eus - washu it

    Position Summary Position is a technical-based hands-on worker who supervises and coordinates activities of workers who provide problem-solving support to computer users; works with team to set...

    onsite, SAINT LOUIS, MO, United States
    $58k – $100k/yrFull TimeLead / Manager

10,000,000+ more jobs available!