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  3. IT Support Manager

Onsite It Support Manager jobs in Missouri, USA

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IT Support Manager Jobs in Missouri — On-Site Opportunities Await

Missouri employers are actively seeking a skilled professional to lead technical teams and keep daily operations running smoothly. Currently, 197 IT support manager on-site jobs are open across the state, reflecting the growing need for dependable, hands-on leadership. This position offers a genuine chance to shape local businesses' technology infrastructure and strengthen internal teams.

Successful candidates typically bring strong troubleshooting abilities, experience managing help desk teams, and a solid understanding of network administration, hardware maintenance, and software deployment. Familiarity with ITIL frameworks, ticketing systems, and vendor management is highly valued, as is the ability to communicate clearly with both technical staff and non-technical stakeholders. Many companies now seek professionals for IT support manager positions who combine leadership skills with a proactive, solutions-oriented mindset.

On-site work remains standard for this role in Missouri, since hands-on troubleshooting and direct oversight of hardware and staff are essential to daily success. Employers across the state, from St. Louis to Kansas City, continue to hire a IT support manager to strengthen their in-house technology teams amid rising cybersecurity and infrastructure demands. This steady regional need makes now an excellent time to explore new opportunities in the field.

Now is the perfect time to take the next step in your career. Browse the latest opportunities through Global Work AI and connect with employers ready to invest in strong technical leadership. Whether you're advancing your career or seeking a new challenge, Global Work AI makes it simple to find the right opportunity as an IT support manager.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Missouri?

    In Missouri, an IT support manager typically earns about $85,000 to $115,000 a year, with pay shifting based on company size, industry, and city. Larger employers in St. Louis or Kansas City often offer higher compensation than smaller markets, especially when the role includes leadership, escalation handling, and service-level accountability. Total pay may also rise with overtime eligibility, bonuses, and technical depth. When comparing job listings, review the full package, not just base salary, so you can judge how the role stacks up against similar IT leadership positions in the state.
  • What skills and qualifications are required for an IT support manager?

    Strong people leadership is just as important as technical knowledge for an IT support manager. Employers in Missouri usually look for experience in service desk operations, troubleshooting hardware and software issues, ticketing systems, vendor coordination, and user support process improvement. A bachelor’s degree in information technology or a related field is often preferred, though equivalent experience can matter more. Communication, coaching, prioritization, and reporting skills are essential, along with familiarity with Microsoft 365, Windows environments, and ITIL-style workflows. Reviewing current openings can help you spot the exact mix of qualifications local employers expect.
  • What are the main responsibilities of an on-site IT support manager?

    An on-site IT support manager oversees daily support activity, keeps service requests moving, and makes sure employees can work without long delays. In Missouri workplaces, this often includes supervising technicians, assigning tickets, tracking response times, coordinating hardware repairs, handling onboarding and offboarding, and supporting network or device issues that require in-person attention. The role also involves vendor contact, asset management, documentation, and process improvement across the support team. Because the work is on-site, visibility and quick escalation handling are especially important, so it helps to compare duties across similar local listings.
  • What certifications are preferred for an IT support manager in service desk and IT support environments?

    Certifications are not always required, but they can strengthen a profile for an IT support manager in service desk and IT support settings. Commonly valued credentials include CompTIA A+, Network+, and Security+, plus ITIL Foundation for process-based support teams. Microsoft certifications can also be useful in Missouri organizations that rely on Windows, Microsoft 365, or Azure tools. For leadership-focused roles, project management training or vendor-specific badges may help as well. Employers often weigh certification alongside hands-on management experience, so it is smart to review current postings and see which credentials appear most often.
  • How does an IT support manager differ from a help desk manager?

    The two roles overlap, but an IT support manager usually has a broader scope than a help desk manager. Help desk managers mainly lead first-line user support, ticket triage, and routine issue resolution, while an IT support manager may also oversee desktop support, field service, escalation paths, asset control, and coordination with infrastructure teams. In Missouri, some employers use the titles interchangeably, but others expect the support manager to handle wider operational oversight and stronger cross-department planning. Checking job descriptions side by side is the best way to spot the real differences in a given company.
  • What interview questions are commonly asked for an IT support manager role?

    Interviewers often focus on leadership style, technical judgment, and how you keep support teams efficient. Common questions for an IT support manager include how you handle difficult users, reduce ticket backlogs, improve response times, coach underperforming staff, and manage outages or escalations. In Missouri, employers may also ask about experience with service desk metrics, onboarding processes, and tools such as ticketing platforms or endpoint management software. Expect behavioral questions as well as scenario-based problems, since managers are judged on both people skills and operational results. Reviewing sample questions from related support leadership roles can help you prepare.
  • What career paths can follow an IT support manager role?

    This role can lead into several higher-level paths, depending on whether you want to stay close to support operations or move into broader technology leadership. Common next steps include IT operations manager, service delivery manager, desktop support director, systems administration leadership, or infrastructure management. In larger Missouri companies, experienced IT support managers may also move toward IT director, enterprise service management, or information technology project leadership. Building experience with budget planning, process design, and cross-functional coordination can open more doors. It is useful to compare advancement tracks in current local openings to see which direction fits your goals.

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197 jobs found

  • F2OnSite

    F2OnSite

    3 days ago

    Data center technician/engineer

    Onsite Data Center Operations - Lees Summit, MO 1 year assignment Start ASAP Candidates must be US Citizens No 3rd party candidates will be considered. Core Infrastructure Management Install, cable:...

    onsite, Lees Summit, MO, United States
    Full TimeJunior (<2 years)
  • Conexon

    Conexon

    12 days ago

    It support specialist ii

    Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to...

    onsite, Kansas City, MO, United States
    Full TimeMiddle (2-4 years)
  • FlightSafety International

    FlightSafety International

    12 days ago

    Visual system engineer

    About FlightSafety International FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial,...

    onsite, Hazelwood, MO, United States
    Full TimeSenior (5+ years)
  • Credit Control LLC

    Credit Control LLC

    12 days ago

    System administrator

    Build Your Future with an Award-Winning Team at Credit Control! What if you could grow your career with a company that’s been recognized seven consecutive years (2019–2026) as a Best Place to Work in...

    onsite, Earth City, MO, United States
    $60k – $85k/yrFull TimeSenior (5+ years)
  • SiteOne Landscape Supply

    SiteOne Landscape Supply

    12 days ago

    Sales support representative i

    Company Overview SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry...

    onsite, Valley Park, MO, United States
    Full TimeEntry with Degree
  • Conexon

    Conexon

    12 days ago

    It support specialist i

    Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • CSI Leasing Inc

    CSI Leasing Inc

    12 days ago

    Legal support assistant

    CSI Leasing, Inc. (CSI) is one of the largest independent equipment leasing specialists in the world, with operations across the Americas, Europe and Asia Pacific. Customers turn to CSI for superior...

    onsite, Weldon Spring, MO, United States
    Full TimeNo Skills
  • Midas - Legacy Golden Touch

    Midas - Legacy Golden Touch

    12 days ago

    Experienced automotive service manager

    Benefits: Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • Extra Space Storage

    Extra Space Storage

    12 days ago

    Assistant store manager - 6153

    Day shift only: Office closes at 6pm. Will work between multiple stores in the district. This location is closed on Sundays. The Assistant Store Manager plays a pivotal role in supporting the daily...

    onsite, Saint Peters, MO, United States
    Full TimeJunior (<2 years)
  • Schuber Mitchell Homes LLC

    Schuber Mitchell Homes LLC

    12 days ago

    It infrastructure & user support manager

    Position Summary The Infrastructure & User Support Manager leads the internal team and external MSP responsible for IT infrastructure and IT user support services. This role is responsible for...

    onsite, Joplin, MO, United States
    Full TimeLead / Manager
  • P

    Pundmann Ford

    12 days ago

    Service advisor

    Service Advisor – Pundmann Ford Pundmann Ford prides itself on providing top-tier automotive maintenance and repair services with honesty, efficiency, and exceptional customer care. We are looking...

    onsite, St. Charles, MO, United States
    Full TimeJunior (<2 years)
  • Macy's

    Macy's

    14 days ago

    Selling and support captain, chesterfield commons - full time

    Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and...

    onsite, Chesterfield, MO, United States
    Full TimeEntry with Degree
  • WARRENTON OIL CO

    WARRENTON OIL CO

    15 days ago

    Second assistant manager #44 winghaven

    Job Details: Job Location: 044 FL Winghaven OFallon - OFallon, MO 63366 Position Type: Second Assistant Manager Level Up with FastLane as a 2nd Assistant Manager! Are you fast, friendly, and full of...

    onsite, OFallon, MO, United States
    Full TimeNo Skills
  • River Run Computers Inc

    River Run Computers Inc

    15 days ago

    Systems administrator

    About River Run River Run Computers is a Wisconsin-based managed IT services provider helping businesses stay secure, connected, and productive. Since 1993, we've delivered personalized tech...

    onsite, Glendale, MO, United States
    Full TimeJunior (<2 years)
  • PINE ENVIRONMENTAL SERVICES LLC

    PINE ENVIRONMENTAL SERVICES LLC

    15 days ago

    Customer engagement rep

    Job Description Job Title: Customer Engagement Representative Reporting to: Branch Manager or Customer Service Manager Status: Non-Exempt Purpose The Customer Engagement Representative’s primary...

    onsite, Maryland Heights, MO, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    15 days ago

    Servicenow technology delivery lead manager

    We Are: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture...

    onsite, Albany, NY, United States
    $94k – $266k/yrFull TimeLead / Manager
  • Brightli

    Brightli

    15 days ago

    Assistive technology support staff

    Job Description: Job Title: Assistive Technology Support Staff Location: Springfield, Missouri Department: 2gether TECH Operations Employment Type: Part-time Job Summary: Are you looking for a...

    onsite, Springfield, MO, United States
    Part TimeNo Skills
  • Spire Inc.

    Spire Inc.

    15 days ago

    Administrator, server

    Summary Spire is seeking a Windows Server Administrator who will be responsible for managing the server ticket queue and maintaining, monitoring, and supporting the organization's Microsoft Windows...

    onsite, St. Louis, MO, United States
    Full TimeMiddle (2-4 years)
  • Prairie Farms Dairy, Inc.

    Prairie Farms Dairy, Inc.

    16 days ago

    Office admin/customer service

    About the Role: We are seeking a reliable and detail-oriented Office Administrator / Customer Service Representative to support daily office operations and provide excellent customer service. This...

    onsite, Jefferson City, MO, United States
    Full TimeJunior (<2 years)
  • Watchtower Security LLC

    Watchtower Security LLC

    16 days ago

    Service desk dispatcher

    Watchtower Security is the nation's leading provider of all-inclusive, fully managed video surveillance solutions, exclusively dedicated to the multifamily housing industry. For over two decades, we...

    onsite, Maryland Heights, MO, United States
    Full TimeJunior (<2 years)
  • Stifel

    Stifel

    16 days ago

    It analyst-itsm platform support

    Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...

    onsite, St. Louis, MO, United States
    Full TimeJunior (<2 years)
  • CLA (CliftonLarsonAllen)

    CLA (CliftonLarsonAllen)

    17 days ago

    Facilities and collaboration senior

    CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory,...

    onsite, Denver, Colorado, United States
    $80k – $131k/yrFull TimeSenior (5+ years)
  • THE ARC OF THE OZARKS

    THE ARC OF THE OZARKS

    17 days ago

    Direct support supervisor - behavioral supports

    Job Details: Job Location: Joplin - Joplin, MO Salary Range: $22.50 Hourly Direct Support Supervisor - Behavioral Supports Quick Snapshot Location: Joplin, MO Pay Starting at: $22.50-$24.84 per hour,...

    onsite, Joplin, MO, United States
    $45k – $50k/yrFull TimeJunior (<2 years)
  • Saint Luke's Health System

    Saint Luke's Health System

    17 days ago

    Or support tech

    Job Description Essential Functions: Planning and Prioritizing: Plan and prioritize daily activities needed to support surgical services. Organizes workload to complete responsibilities within...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • Every Child's Hope

    Every Child's Hope

    17 days ago

    Senior manager

    Job Details: Job Location: Cole - Jefferson City, MO - Jefferson City, MO Position Type: Full Time Salary Range: Undisclosed Summary: The Senior Manager of Foster Care Case Management (FCCM) –...

    onsite, Jefferson City, MO, United States
    Full TimeSenior (5+ years)
  • Sunnyhill Inc.

    Sunnyhill Inc.

    17 days ago

    Home manager

    Lead with Joy as a Home Manager at Sunnyhill, Inc.! About Us At Sunnyhill, Inc., we believe in creating homes filled with kindness, positivity, and joy. Our mission is to empower individuals with...

    onsite, St. Louis, MO, United States
    Full TimeJunior (<2 years)
  • Govcio LLC

    Govcio LLC

    18 days ago

    Deputy regional service delivery manager

    GovCIO is currently hiring for Deputy Regional Service Delivery Manager for User Experience Lead (SME). Ensures services align to desired customer outcomes and requirements to maximize value for the...

    onsite, Springfield, MO, United States
    $150k – $180k/yrFull TimeLead / Manager
  • Security Bank of Kansas City

    Security Bank of Kansas City

    18 days ago

    Assistant banking center manager

    If you are someone wanting to make a difference in the communities that we serve and join the strongest large bank in Kansas City, then Security Bank of Kansas City has a career for you. In addition...

    onsite, Gladstone, MO, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    19 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • Bates County Memorial Hospital

    Bates County Memorial Hospital

    19 days ago

    Information systems generalist

    Knowledge/Skills/Abilities Required Able to analyze problems and research solutions. Able to query existing knowledge base to retrieve relevant information. Able to identify, test and implement...

    onsite, Butler, MO, United States
    Full TimeMiddle (2-4 years)
  • Telios Corporation

    Telios Corporation

    19 days ago

    Telecommunications manager-mission critical

    Job Title: Telecommunications Engineer—Mission Critical Location: Kansas City Position Summary Telios is seeking an experienced Telecommunications Engineer to join our Kansas City Mission Critical...

    onsite, Kansas City, MO, United States
    Full TimeLead / Manager
  • Bluebird Network

    Bluebird Network

    19 days ago

    Supervisor, it support

    Primary Responsibilities Supervise and manage the IT Support department, including hiring, training, and evaluating IT staff. Develop and implement IT Support policies and best practice guidelines....

    onsite, Cleveland, OH, United States
    Full TimeLead / Manager
  • CTI

    CTI

    19 days ago

    Technical support specialist

    The Technical Support Specialist is responsible for providing in-house technical support and solutions to customers by phone and email, and for diagnosing and resolving technical issues. Customer...

    onsite, Columbia, MO, United States
    Full TimeJunior (<2 years)
  • Digital Monitoring Products

    Digital Monitoring Products

    20 days ago

    Technical support supervisor

    Onsite medical clinic for employee, spouse and family members, 18 and under living at home; Medical, Dental, 401k, Life Insurance, Short and Long Term Disability, paid vacation/holidays, plus some...

    onsite, Springfield, MO, United States
    Full TimeJunior (<2 years)
  • Brightli

    Brightli

    22 days ago

    Assistant director, assistive technology

    Job Description: Job Title: Assistant Director, Assistive Technology Location: Springfield, Missouri Department: 2gether Tech Operations Employment Type: Full-time Job Summary: Make a meaningful...

    onsite, Springfield, MO, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    22 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • PaulHood

    PaulHood

    23 days ago

    Seasonal client success representative i - in-office support

    Client Success Representative I – In-Office Support Duration: December 7, 2026 – April 30, 2027 Reports to: Client Experience Manager Location: Jefferson City, MO About the Role At PaulHood, we are...

    onsite, Jefferson City, MO, United States
    Part TimeJunior (<2 years)
  • Cardinal Group Companies

    Cardinal Group Companies

    25 days ago

    Assistant manager of leasing

    Position: Assistant Manager of Leasing Compensation: Hourly rate + Benefits + Bonus Eligible Full-Time | Non-Exempt Summary The Assistant Manager of Leasing is responsible for the full leasing cycle,...

    onsite, University City, MO, United States
    Full TimeJunior (<2 years)

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