GW
Job search
Log inSign Up
  1. Onsite Jobs
  2. Minnesota
  3. Minneapolis
  4. IT Support Manager

Onsite It Support Manager jobs in Minneapolis, Minnesota, USA

Job type
Job type
Salary
Min. salary, $/year
Level
Level

Stop wasting hours
on applications

We find relevant roles, generate tailored resumes and cover letters, and apply automatically - you focus on interviews
Try it now
  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

Over 200,000 job seekers trust us

Diego Martínez
The AI tools here are outstanding. I found a job within a week of signing up, and the personalized job suggestions made the whole process effortless. I'm beyond impressed!
Feb 16, 2025
Brian Raine
I was skeptical, but this platform exceeded my expectations. The AI-driven resume builder helped me craft a professional resume. The auto-apply feature is a game-changer — saves so many tedious hours. I found a remote position eventually. Highly recommend Global Work AI.
Feb 16, 2025
Tomi Horvat
This site is amazing! The AI tools saved me so much time. I secured two contracts.
Feb 16, 2025
Elias Nyman
This platform is a must for anyone searching for freelance opportunities. The tools to optimize CVs and cover letters were invaluable. I've already referred a few friends because the results speak for themselves!
Feb 16, 2025
Ruben
This site has revolutionized the way I search for jobs. The AI-powered tools helped me polish my applications, and I've already signed a contract with a fast-growing tech startup as a part-time marketer.
Feb 16, 2025
Zayn
I was overwhelmed with my job search until I discovered GlobalWork. The AI CV builder helped me craft a standout resume, and I love that I can auto-apply to jobs without worrying about duplicates or scams. It feels good to know I'm only seeing verified listings.
Mar 9, 2025
Lena Kindler
My experience with Global Work AI has been fantastic. The platform tailors your resume and cover letter perfectly to each job description, making the whole application process so much easier. I even secured a job through the site and would recommend it to anyone looking.
Nov 24, 2025
Janos Kocsis
I am glad to have landed a job as an online tutor by using this Global Work platform. The CV builder was really helpful. I was also able to use the auto-apply feature, which saved me time. It is an ideal platform to look for remote jobs.
Nov 10, 2025
Andrea Martins
Global Work AI does a perfect job at collecting jobs that need people right away. The AI personalized my application for each role it applied to while passing the ATS compliance checks. I would highly recommend this service to other job seekers.
Aug 23, 2025

IT Support Manager Jobs in Minneapolis — On-Site Role with Growing Teams

Minneapolis companies are actively seeking skilled professionals to fill 361 IT support manager positions, reflecting the city's growing tech sector. This on-site role offers a hands-on chance to lead help desk teams and ensure smooth daily operations. As demand rises, employers are eager to hire an IT support manager who blends technical expertise with strong leadership skills.

Successful candidates typically bring several years of experience managing technical support teams, along with strong knowledge of ticketing systems, network troubleshooting, and Windows or macOS environments. Clear communication skills are essential, since the role requires translating complex issues for non-technical staff. Familiarity with ITIL frameworks, cloud platforms, and vendor management strengthens a candidate's profile among the many IT support manager vacancies open across the region.

On-site work remains standard for this role in Minneapolis, where employers value in-person collaboration for troubleshooting hardware, coordinating with facilities teams, and mentoring junior support staff. The local job market shows steady growth, with businesses across finance, healthcare, and manufacturing actively posting IT support manager jobs in Minneapolis to strengthen their technology infrastructure. This consistent demand signals a healthy outlook for professionals seeking long-term stability in the region.

If you're ready to take the next step in your IT career, explore the latest opportunities available through Global Work AI. With 361 openings waiting to be filled, now is an excellent time to connect with employers who value strong technical leadership. Discover how Global Work AI can help you find a rewarding on-site role in Minneapolis's growing tech community.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Minneapolis?

    In Minneapolis, pay for an it support manager commonly falls in the low-to-mid six figures depending on company size, industry, and scope of leadership. Local postings in Minnesota often reflect a range around $90,000 to $130,000, with higher offers for candidates who oversee multiple sites, service desks, or cybersecurity-sensitive environments. Benefits, bonus plans, and on-call expectations can also affect total compensation. To judge a fair offer, compare current listings in Minneapolis and look at similar roles such as help desk manager or infrastructure supervisor.
  • What skills and qualifications are needed for an it support manager role?

    Strong candidates usually combine technical depth with people leadership. Employers in Minneapolis often look for experience with Windows and macOS support, ticketing systems, Active Directory, endpoint management, networking basics, and cloud tools like Microsoft 365. A bachelor’s degree in information technology or a related field is common, though equivalent experience can help. Certifications such as CompTIA, ITIL, or Microsoft credentials can strengthen a profile. Just as important are communication, prioritization, and coaching skills, so reviewing related job ads can show which mix is most valued.
  • What are the main responsibilities of an it support manager in Minneapolis?

    The role typically centers on keeping day-to-day technology support running smoothly for staff across the office and, in some cases, nearby branches. In Minneapolis, an it support manager often leads the help desk, tracks service levels, resolves escalations, manages user devices, and coordinates with network, security, or systems teams. Planning for onboarding, hardware refreshes, and incident response is also common. Because local employers expect steady service during business hours, the position often blends operations with process improvement, making it useful to compare responsibilities across similar Minnesota openings.
  • What does the hiring process typically look like for an it support manager position in Minneapolis?

    Most employers start with a recruiter screen, followed by one or two interviews with IT leaders, operations partners, or future direct reports. In Minneapolis, the process may include questions about support metrics, leadership style, troubleshooting approach, and handling escalations under pressure. Some companies add a technical exercise, scenario review, or presentation on service improvement. Background checks and reference calls are common before an offer. Since timelines vary by organization, it helps to review recent local postings and notice whether the employer emphasizes culture fit or hands-on technical depth.
  • What experience level is usually required for it support manager jobs in Minneapolis?

    Many openings expect several years of technical support experience plus at least some time leading people or projects. In Minneapolis, employers often prefer candidates with 5 to 8 years in IT support, service desk, or desktop operations, along with 2 or more years supervising staff, vendors, or cross-functional work. Senior roles may ask for broader experience with budgets, process design, and incident management. Entry-level management is less common, so candidates moving up from senior analyst or team lead positions should compare listings closely to see where they fit.
  • Is on-site work common for it support manager jobs, and what does the work environment usually look like?

    Yes, on-site work is still common for an it support manager in Minneapolis because device support, office walk-ups, hardware swaps, and quick escalation handling are easier in person. Many employers want regular presence at a headquarters, campus, or multi-floor office, though some may allow limited flexibility. The environment usually includes a mix of desk work, team check-ins, and time on the floor supporting users. Expect a business-casual setting with periodic urgency during outages or major rollouts, so checking current local listings can clarify how much presence is required.
  • How much hands-on technical troubleshooting is expected from an it support manager versus team management?

    The balance depends on company size and maturity. In smaller Minneapolis organizations, an it support manager may still handle advanced troubleshooting, especially for complex user issues, device imaging, or application access problems. In larger companies, the focus shifts more toward coaching staff, setting priorities, reviewing tickets, and improving service quality. Most employers want enough technical credibility to jump into escalations when needed, but they also expect real people management. Reading job descriptions closely can show whether the role is more player-coach or mostly leadership, which helps narrow your search.

Resources

  • Frequently asked questions
  • Contact us
  • Privacy policy
  • Money back policy
  • Terms of use

Top job offers

  • Data Analysis
  • Data Entry Clerk
  • Customer Service Rep
  • Human Resource
  • Marketing Manager
  • Customer Service Manager
  • Project Manager
  • Financial Manager
  • Account Manager
  • Operations
  • All remote job titles A–Z
Career Blog
  • AI for Job Seekers
  • Career Development
  • Cover Letters
  • Job Interviews
  • Job Search
  • Resume
  • Salary & Job Offers
  • Workplace
Top Companies
  • JPMorganChase
  • Starbucks
  • EY
  • Accenture
  • Capgemini
  • Allied Universal
  • Bosch
  • Citi
  • Aramark
  • Compass Group
GW
Copyright © 2026, Global Work AI
The names and logos of the companies mentioned are trademarks of their respective owners. Unless explicitly stated, these references are not intended to indicate any endorsement or affiliation with Global Work AI. By continuing to use the website, you agree to the Terms and Conditions and the Privacy Policy.
Copyright © 2026, Global Work AI

361 jobs found

  • Coforge

    Coforge

    Today

    Junior desktop support engineer

    Job Title: Junior Desktop Support Engineer As a Junior Desktop Support Engineer at Coforge Ltd., you will be responsible for providing technical assistance and support related to computer systems,...

    onsite, Minneapolis, MN, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    Today

    Technology/utilities - meter data management system lead

    We Are: Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our...

    onsite, Albany, NY, United States
    $74k – $219k/yrFull TimeLead / Manager
  • The Salvation Army USA Central Territory

    The Salvation Army USA Central Territory

    Today

    Office manager

    Position Summary The Salvation Army Minneapolis Temple Corps is doing the most good by providing holistic, person-centered services to individuals and families in need. In addition to worship...

    onsite, Minneapolis, MN, United States
    $50k/yrFull TimeJunior (<2 years)
  • 07f22ed0-1860-41c0-8c62-d163ab1e89e7

    07f22ed0-1860-41c0-8c62-d163ab1e89e7

    Today

    Housing support representative ii

    Are you passionate about creating opportunities for people to thrive? Catholic Charities is the place for you! Housing Support Representative II - Overnight Endeavors Residence - Minneapolis The...

    onsite, Minneapolis, MN, United States
    $40k – $44k/yrPart TimeJunior (<2 years)
  • T-Mobile

    T-Mobile

    Today

    Sr mobile expert, bilingual preferred

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...

    onsite, Minneapolis, MN, United States
    $60k/yrPart TimeSenior (5+ years)
  • Deputy Assistant Secretary for Information and Technology

    Deputy Assistant Secretary for Information and Technology

    a day ago

    It specialist (network)

    Summary Join the Connectivity and Collaboration Service (CCS) under OIT and be part of VA's digital transformation. CCS designs and maintains world-class connectivity, collaboration, and support...

    onsite, Albany, NY, United States
    $90k/yrFull TimeJunior (<2 years)
  • City of Minneapolis

    City of Minneapolis

    4 days ago

    Manager information technology service desk

    Position Description The mission of the Manager of the Information Technology Service Desk is to ensure the efficient daily operations, quality outcomes, and utmost customer satisfaction within the...

    onsite, Minneapolis, MN, United States
    $104k – $122k/yrFull TimeLead / Manager
  • Opportunity Partners

    Opportunity Partners

    5 days ago

    Assistant program manager

    Why Opportunity Partners? As one of the most respected nonprofits in the Twin Cities, Opportunity Partners delivers award-winning, mission-driven services for adults with disabilities. When you work...

    onsite, Minneapolis, MN, United States
    $38k – $48k/yrFull TimeJunior (<2 years)
  • Simple Staffing

    Simple Staffing

    6 days ago

    Direct support professional

    Job Summary: As a Direct Support Professional (DSP), you will be responsible for providing person-centered support and care to individuals with intellectual and developmental disabilities. Working...

    onsite, Minneapolis, MN, United States
    $45k – $48k/yrFull TimeJunior (<2 years)
  • Compass Group

    Compass Group

    6 days ago

    Specialist, account

    Starting pay: $53,000.00-$58,000.00 Let’s talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the...

    onsite, Minneapolis, MN, United States
    $53k – $58k/yrFull TimeMiddle (2-4 years)
  • T-Mobile

    T-Mobile

    6 days ago

    Sr mobile expert, bilingual preferred

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...

    onsite, Minneapolis, MN, United States
    $60k/yrPart TimeSenior (5+ years)
  • Midland

    Midland

    7 days ago

    Customer service representative

    POSITION SUMMARY Responsible for enhancing customer relationships by providing excellent customer service and responding to needs in the most efficient manner. The ideal candidate will have prior...

    onsite, Minneapolis, MN, United States
    Full TimeJunior (<2 years)
  • Medtronic

    Medtronic

    8 days ago

    It forward deployed engineer global supply management

    We anticipate the application window for this opening will close on - 4 Nov 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to...

    onsite, Minneapolis, MN, United States
    $106k – $160k/yrFull TimeMiddle (2-4 years)
  • Hertz

    Hertz

    8 days ago

    Manager trainee (43771)

    Hertz Local Edition (HLE) is focused on delivering flexible, local rental solutions to a wide range of customers outside of our airport hubs. Our team is built on leadership, service, and operational...

    onsite, Minneapolis, MN, United States
    $42k/yrFull TimeEntry with Degree
  • UnitedHealth Group

    UnitedHealth Group

    8 days ago

    Infrastructure technology support technician

    Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately...

    onsite, Minneapolis, MN, United States
    $60k – $107k/yrFull TimeMiddle (2-4 years)
  • ABM US

    ABM US

    9 days ago

    Customer service manager

    The Customer Service Manager will provide best-in-class customer service to our clients and maintaining customer service procedures will be the focus. Creating, training, mentoring a team of...

    onsite, Minneapolis, MN, United States
    $60k – $70k/yrFull TimeLead / Manager
  • Choice Hotels International

    Choice Hotels International

    9 days ago

    Technical services specialist

    Who are we looking for? Choice Hotels has an exciting new opportunity as our Technical Services Specialist in the SkyTouch Technology division. SkyTouch Technology, is an independently operated...

    onsite, Minneapolis, MN, United States
    Full TimeJunior (<2 years)
  • Jellycat

    Jellycat

    10 days ago

    Erp support analyst, north america

    Jellycat is a privately owned design-led, gift brand headquartered in London. We create innovative luxurious products in the soft toy, accessory, baby and book categories that are loved around the...

    onsite, Minneapolis, MN, United States
    $55k – $70k/yrFull TimeJunior (<2 years)
  • Deloitte

    Deloitte

    13 days ago

    Project - manager, legal trainer analytics and insights engineer iii

    PROJECT - MANAGER, LEGAL TRAINER ANALYTICS AND INSIGHTS ENGINEER III Data and Analytics | Analytics and Insights Same job available in 18 locations Austin, Texas, United States Chicago, Illinois,...

    onsite, Austin, TX, United States
    $111k – $218k/yrFull TimeMiddle (2-4 years)
  • Allina Health

    Allina Health

    13 days ago

    Manager information technology business relationship

    Job Summary Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first,...

    onsite, Minneapolis, MN, United States
    $113k – $157k/yrFull TimeLead / Manager
  • ROUNDHOUSE COMMUNITIES LLC

    ROUNDHOUSE COMMUNITIES LLC

    13 days ago

    Assistant community manager

    Assistant Community Manager Second + Second Apartments | Minneapolis, MN | Full-time, on-site $25-$28 per hour + Commissions | Monday - Friday, 9am-6pm Roundhouse is hiring an Assistant Community...

    onsite, Minneapolis, MN, United States
    $50k – $56k/yrFull TimeJunior (<2 years)
  • The Home Depot

    The Home Depot

    16 days ago

    Store support

    JOB DESCRIPTION Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment...

    onsite, Minneapolis, MN, United States
    Full TimeJunior (<2 years)
  • Valvoline Inc

    Valvoline Inc

    16 days ago

    Assistant manager

    JOB LOCATION: 3701 Silver Lake Rd NE, Minneapolis MN 55421 ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students,...

    onsite, Minneapolis, MN, United States
    $46k/yrFull TimeJunior (<2 years)
  • Deputy Assistant Secretary for Information and Technology

    Deputy Assistant Secretary for Information and Technology

    19 days ago

    It specialist

    Summary Join the Connectivity and Collaboration Service (CCS) under OIT and be part of VA's digital transformation. CCS designs and maintains world-class connectivity, collaboration, and support...

    onsite, Albany, NY, United States
    $91k/yrFull TimeJunior (<2 years)
  • Chewy

    Chewy

    21 days ago

    Experience insights manager

    Job Description: Our Opportunity Chewy is seeking an Experience Insights Manager to serve as the single-threaded owner of CSAT and Quality 2.0 performance across Core and Specialty customer care....

    onsite, Bellevue, WA, United States
    $125k – $199k/yrFull TimeSenior (5+ years)
  • Ameriprise Financial Services, LLC

    Ameriprise Financial Services, LLC

    22 days ago

    Mgr-customer service-u

    About Our Company We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people...

    onsite, Minneapolis, MN, United States
    $82k – $123k/yrFull TimeLead / Manager
  • Tactile Medical

    Tactile Medical

    22 days ago

    Supervisor, patient support

    At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. The Supervisor, Patient Support is responsible for...

    onsite, Minneapolis, MN, United States
    $62k – $86k/yrFull TimeLead / Manager
  • U.S. Bank

    U.S. Bank

    22 days ago

    Sales support & training strategy manager

    At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and...

    onsite, Atlanta, GA, United States
    $105k – $124k/yrFull TimeSenior (5+ years)
  • Accenture

    Accenture

    23 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • Robins Kaplan LLP

    Robins Kaplan LLP

    a month ago

    Application & systems administrator

    As an Application and Systems Administrator, you will be part of the Infrastructure Operations team with the focus of maintaining server and application infrastructure. Your responsibilities include...

    onsite, Minneapolis, MN, United States
    $85k – $95k/yrFull TimeJunior (<2 years)
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – consumer

    SERVICE STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – technology

    SERVICE STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – telecom, media & entertainment (tme)

    SERVICE STRATEGY MANAGER – TELECOM, MEDIA & ENTERTAINMENT (TME) Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    a month ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    a month ago

    Services strategy manager – technology

    SERVICES STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • NAMSA

    NAMSA

    a month ago

    Client success supporter

    NAMSA pioneered the industry and was the first independent company in the world to focus solely on medical device materials for safety. NAMSA started testing medical devices before the U.S. Food and...

    onsite, Atlanta, GA, United States
    $56k/yrFull TimeJunior (<2 years)
  • Merjent

    Merjent

    a month ago

    It helpdesk analyst

    Position Summary We are seeking a motivated IT Helpdesk Analyst to join our small but dynamic team supporting 300+ employees. All IT employees are responsible for handling Helpdesk tickets; and this...

    onsite, Minneapolis, MN, United States
    $59k – $67k/yrFull TimeJunior (<2 years)

10,000,000+ more jobs available!