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  3. IT Support Manager

Onsite It Support Manager jobs in Michigan, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
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      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

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On-Site IT Support Manager Roles: Explore Michigan’s Booming Job Market

Companies throughout Michigan are hiring for 331 IT support manager on-site jobs, highlighting steady demand for hands-on technology leadership. This on-site position keeps you close to daily operations, ensuring reliable service delivery for teams across the state. It offers a strong opportunity for professionals ready to grow within a fast-paced, in-person work environment.

Successful candidates usually bring solid troubleshooting ability, clear communication, and confident leadership when managing technical teams. Employers look for expertise in network administration, hardware maintenance, and help desk coordination, along with familiarity with ticketing systems and ITIL best practices. Those who can balance technical know-how with people management make strong fits for these IT support manager vacancies.

On-site roles like this remain common across Michigan, especially in manufacturing, healthcare, and education, where physical presence supports faster issue resolution. Many organizations are eager to hire an IT support manager capable of maintaining dependable infrastructure while guiding an in-office team. The state’s job market for this profession continues to grow, with competitive pay and benefits drawing skilled talent.

If you’re ready to advance your career, take a look at current IT support manager positions listed on Global Work AI. Our platform connects capable professionals with employers throughout Michigan who value dependable technical leadership. Start your next chapter today and join a growing community shaping how technology support works across the region.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Michigan, and what affects pay?

    In Michigan, an it support manager role often lands in the mid-$80,000s to low-$110,000s range, with larger employers in Detroit, Grand Rapids, Ann Arbor, and the broader metro areas sometimes paying more. Compensation shifts with team size, scope of responsibility, industry, and whether the role covers service desk operations, infrastructure, or vendor coordination. Experience with Microsoft environments, cybersecurity basics, and multi-site support can also lift earnings. Benefits, bonus plans, and overtime expectations matter too, so it helps to compare current listings and similar IT leadership roles across the state.
  • What skills and qualifications are required for an it support manager role?

    Most employers in Michigan want a mix of hands-on technical experience and people management. A bachelor’s degree in information technology, computer science, or a related field is common, though strong experience can sometimes substitute. Hiring teams usually look for several years in help desk, desktop support, or systems administration, plus evidence of supervising staff, managing tickets, and improving service levels. Familiarity with Windows, Microsoft 365, networking basics, and incident handling is often expected. Reviewing current Michigan job posts can show which qualifications are essential versus preferred.
  • What does an it support manager do on a daily basis?

    A typical day blends operational oversight with team leadership. An it support manager usually monitors support queues, assigns tickets, tracks escalations, and makes sure users get timely help with hardware, software, access, and account issues. In on-site Michigan workplaces, the role can also involve coordinating walk-up support, meeting with department leaders, and checking service quality. Many managers spend time coaching technicians, updating documentation, and reporting on trends such as recurring outages or equipment needs. Comparing this work with service desk or systems roles can clarify the scope.
  • What technical and leadership skills matter most for an it support manager?

    Strong troubleshooting ability is only part of the job; the best it support manager candidates also bring clear communication and calm decision-making. On the technical side, Windows and Microsoft 365 administration, endpoint support, basic networking, identity management, and ticketing platforms are especially valuable. For leadership, employers in Michigan look for coaching, prioritization, conflict resolution, and the ability to keep service levels steady under pressure. It also helps to read between the lines of job ads for clues about how much process improvement, reporting, or cross-team coordination the role requires.
  • What certifications help you stand out for it support manager jobs, such as ITIL, CompTIA, or Microsoft credentials?

    Certifications can strengthen an application, especially when an employer wants proof of both service management and platform knowledge. ITIL is useful for process-driven support environments because it shows familiarity with incident, problem, and change practices. CompTIA A+, Network+, or Security+ can help establish broad technical credibility, while Microsoft credentials are a strong match for organizations running Windows, Microsoft 365, Azure, or Entra ID. In Michigan, these certifications can be especially persuasive when paired with real team leadership experience, so it is smart to compare them with the tools listed in current openings.
  • How does the hiring process usually work for an it support manager position in Michigan?

    The process usually starts with an application review, followed by one or more recruiter or hiring manager interviews. Many Michigan employers then add a technical discussion, scenario-based questions, or a panel focused on leadership style, escalation handling, and service improvement. For on-site roles, you may also be asked about schedule flexibility, location fit, and how you support in-person users. Reference checks are common before an offer. Preparing examples of team management, outage response, and process cleanup can make each stage easier, and it helps to study patterns across similar IT leadership postings.
  • What career growth can you expect after becoming an it support manager?

    This role often opens paths into broader IT leadership. After time as an it support manager, professionals in Michigan may move into service desk manager, IT operations manager, infrastructure manager, or director-level positions, depending on organization size and experience. Some also shift toward project management, cybersecurity coordination, or vendor and asset management. Growth usually depends on how well you handle budgets, service metrics, and cross-functional communication, not just day-to-day support. Looking at senior roles in local job boards can help you map the next step and identify which skills to build first.

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331 jobs found

  • Sun Communities

    Sun Communities

    a day ago

    Senior systems manager

    Overview The Senior Systems Manager leads strategy, delivery, and operational excellence for an assigned portfolio of enterprise-level systems. The role serves as a senior mentor and advisor to...

    onsite, Metro Detroit, MI, United States
    Full TimeSenior (5+ years)
  • Gratiot County

    Gratiot County

    2 days ago

    Information management - it support specialist

    Department: Information Management Status: Full-Time | Non-Exempt | Hourly | Grade 7 Starting Pay: $21.96 per hour plus full benefits Application Deadline: October 23, 2026 at 4:30 pm Gratiot County...

    onsite, Gratiot County, MI, United States
    $44k/yrFull TimeJunior (<2 years)
  • Sunrise Group

    Sunrise Group

    4 days ago

    Residential manager

    Job Description: Are you passionate about helping others? Would you like to make a difference in someone’s life? If you answered yes, we encourage you to join the Sunrise family! Sunrise is one of...

    onsite, Milford Charter Township, MI, United States
    $55k/yrFull TimeMiddle (2-4 years)
  • Macomb Community College

    Macomb Community College

    7 days ago

    Service desk technician

    Job Function The service desk is the central point of contact for IT services and support for the College staff, faculty and students. Job Responsibilities Support College owned hardware,...

    onsite, Campus - To be determined by department, MI, United States
    Part TimeJunior (<2 years)
  • Sunrise Group

    Sunrise Group

    9 days ago

    Lead direct support professional

    Job Description: Are you passionate about helping others? Would you like to make a difference in someone’s life? If you answered yes, we encourage you to join the Sunrise family! Sunrise is one of...

    onsite, Milford Charter Township, MI, United States
    $41k/yrFull TimeMiddle (2-4 years)
  • Lear Corporation

    Lear Corporation

    11 days ago

    Ot development and support engineer

    We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you. A path to a better career. A better...

    onsite, Grand Prairie, Texas, United States
    Full TimeLead / Manager
  • StageRight - Rogers Group

    StageRight - Rogers Group

    11 days ago

    Sales support specialist

    Join Our Team! Location: Clare, MI Company: Rogers Group Are you ready to be part of something innovative? The Rogers Group is a family-owned network of dynamic businesses, including StageRight and...

    onsite, Clare, MI, United States
    Full TimeEntry with Degree
  • MyMichigan Health

    MyMichigan Health

    12 days ago

    Student college intern it

    Summary The purpose of this position is to attract aspiring IT professionals that can contribute to our organization's IT initiatives by providing them with practical experience, guidance, and...

    onsite, Midland, MI, United States
    Full TimeJunior (<2 years)
  • BS&A Software

    BS&A Software

    12 days ago

    Associate support specialist

    Company Overview BS&A Software, a leading software organization with proven technology, is dedicated to providing cutting-edge solutions to local governments and utility districts throughout the...

    onsite, Bath Charter Township, MI, United States
    Full TimeJunior (<2 years)
  • Data System Services

    Data System Services

    13 days ago

    Help desk technician

    Data System Services is a full service IT company providing software development, networking, technical support, data, and cybersecurity solutions for a family of companies in a variety of different...

    onsite, Sterling Heights, MI, United States
    $40k/yrFull TimeJunior (<2 years)
  • Starbucks Coffee Company

    Starbucks Coffee Company

    13 days ago

    Shift manager - store# 07639, canton, cobbs corner

    Crafting the world’s finest coffee, one meaningful moment at a time. We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten...

    onsite, Canton, MI, United States
    Full TimeJunior (<2 years)
  • NOX METALS

    NOX METALS

    13 days ago

    Office manager

    About Nox Metals American factories deserve a supply chain that moves as fast as they do. Nox Metals is building it, along with the tools that run it. We’re a technology company in Metro Detroit...

    onsite, Ferndale, MI, United States
    Full TimeJunior (<2 years)
  • Meijer

    Meijer

    14 days ago

    Service department team leader

    As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development....

    onsite, Oxford Charter Township, MI, United States
    Full TimeLead / Manager
  • Niemann Foods

    Niemann Foods

    15 days ago

    Harvest market customer service manager

    SUMMARY The Customer Service Manager duties include but are not limited to providing genuine customer service, supervising and managing the front-end team, direct and coordinate effective training,...

    onsite, Ann Arbor, MI, United States
    $34k – $44k/yrFull TimeJunior (<2 years)
  • CENTER FOR FAMILY HEALTH

    CENTER FOR FAMILY HEALTH

    15 days ago

    It support specialist

    The Information Technologist provides technical support for the Center’s users, communication networks, systems, and technology services. This position ensures reliable day-to-day technology...

    onsite, Jackson, MI, United States
    Full TimeMiddle (2-4 years)
  • Grace Adventures

    Grace Adventures

    15 days ago

    Guest services team member

    Grace Adventures is a religious organization that makes employment decisions on Bible based beliefs and practices. Because of the nature of our Christian program; Christian belief, character, and...

    onsite, Mears, MI, United States
    Full TimeJunior (<2 years)
  • Johnson Controls

    Johnson Controls

    15 days ago

    Customer care service support coord 2

    Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon...

    onsite, Auburn Hills, MI, United States
    $50k – $71k/yrFull TimeJunior (<2 years)
  • Latitude AI

    Latitude AI

    15 days ago

    Enterprise support i (contract)

    Latitude AI (lat.ai) is building the future of Ford’s autonomy roadmap to make travel safer, less stressful, and more enjoyable for everyone. Bringing this vision to scale, our fully in-house...

    onsite, Dearborn, MI, United States
    Full TimeJunior (<2 years)
  • Ascent Aerospace

    Ascent Aerospace

    16 days ago

    Application administrator

    Ascent Aerospace – Inspiring the next generation of flight! Ascent Aerospace is a world-renowned, single-source provider of production and automated assembly systems for the aerospace and defense...

    onsite, Lake Orion, Michigan, United States
    Full TimeJunior (<2 years)
  • Meals on Wheels Western Michigan

    Meals on Wheels Western Michigan

    16 days ago

    Client support specialist

    ABOUT US At Meals on Wheels Western Michigan, our mission is to provide quality nutrition services in a supportive environment to promote the health and independence of older adults in Kent and...

    onsite, Grandville, MI, United States
    Full TimeJunior (<2 years)
  • Feldman Chevrolet of Lansing

    Feldman Chevrolet of Lansing

    16 days ago

    We’re growing—now hiring a service manager

    We’re Growing—Now Hiring a Service Manager Feldman Chevrolet of Lansing | Lansing, MI We have a great service team in place, and we’re adding a manager to help take our department to the next level....

    onsite, Lansing, MI, United States
    Full TimeJunior (<2 years)
  • OPUS IVS INC

    OPUS IVS INC

    16 days ago

    Product support supervisor

    Company Overview At Opus IVS, our mission is to drive advancement in the automotive industry by assisting customers with complex vehicle repairs. Guided by our core values of Customer Focus,...

    onsite, Dexter, MI, United States
    Full TimeLead / Manager
  • Starbucks Coffee Company

    Starbucks Coffee Company

    17 days ago

    Shift manager - store# 07314, wayland

    Crafting the world’s finest coffee, one meaningful moment at a time. We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten...

    onsite, Wayland, MI, United States
    Full TimeJunior (<2 years)
  • New-Indy Containerboard

    New-Indy Containerboard

    17 days ago

    Site itot manager

    Job Details: Level: Experienced Job Location: Shoreline Holland - Holland, MI Position Type: Full Time Education Level: Bachelor's Salary Range: Undisclosed Travel Percentage: Up to 25% Job Category:...

    onsite, Holland, MI, United States
    Full TimeJunior (<2 years)
  • GREASE MONKEY INTERNATIONAL

    GREASE MONKEY INTERNATIONAL

    17 days ago

    Center manager-8010

    Job Details: Job Location: Uncle Eds 8010 - Madison Heights, MI Position Type: Full Time Salary Range: Undisclosed Job Category: Retail Role Overview The Center Manager is the operational and...

    onsite, Madison Heights, MI, United States
    Full TimeLead / Manager
  • Penney OpCo LLC

    Penney OpCo LLC

    17 days ago

    Supervisor - birch run premium outlets

    Overview As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute...

    onsite, Birch Run, MI, United States
    $33k – $45k/yrPart TimeJunior (<2 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    17 days ago

    Assistant store manager - birch run premium outlets

    Overview As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to...

    onsite, Birch Run Township, MI, United States
    $33k – $45k/yrFull TimeJunior (<2 years)
  • Lake Trust Credit Union

    Lake Trust Credit Union

    18 days ago

    Member experience assistant manager - howell grand river

    Member Experience Assistant Manager - Howell Grand River More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it’s a way to live. We work to...

    onsite, Howell, MI, United States
    Full TimeJunior (<2 years)
  • Wayve

    Wayve

    18 days ago

    Senior field engineer

    Before the detail, here's the challenge you'd help us solve. We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very...

    onsite, Detroit, MI, United States
    Full TimeSenior (5+ years)
  • Accenture

    Accenture

    19 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • Life Action Ministries

    Life Action Ministries

    19 days ago

    It manager

    Life Action offers many ways to use your God-given gifts to help believers everywhere move toward revival, vitality, and their mission with Jesus. We’re looking for people who have a passion for...

    onsite, Buchanan, MI, United States
    Full TimeJunior (<2 years)
  • Wesco

    Wesco

    19 days ago

    Assistant manager #07 grand haven (mercury dr)

    With no limits to your success, learn from seasoned mentors and through Wesco’s dynamic Leadership Development program, designed to grow exceptional leadership capabilities and teach you how to...

    onsite, Grand Haven, MI, United States
    Full TimeNo Skills
  • YMCA of Metropolitan Detroit

    YMCA of Metropolitan Detroit

    19 days ago

    Welcome center supervisor

    The YMCA of Metropolitan Detroit is a non-profit organization dedicated to strengthening the foundation of community through youth development, healthy living, and social responsibility. Imagine...

    onsite, Milford Charter Township, MI, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, Georgia, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Versiti, Inc.

    Versiti, Inc.

    22 days ago

    Service desk/ support specialist - 2nd shift, weekdays

    Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • Army National Guard Units

    Army National Guard Units

    23 days ago

    Title 32 it specialist (systems administration) (mi g6)

    Summary THIS IS AN ARMY NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a TITLE 32 IT SPECIALIST (SYSTEMS ADMINISTRATION) (MI G6), Position Description Number...

    onsite, Lansing, MI, United States
    $70k/yrFull TimeJunior (<2 years)
  • Fox Powersports Grand Rapids

    Fox Powersports Grand Rapids

    a month ago

    Powersports assistant service manager

    SUMMARY The Assistant Service Manager supports the Service Manager in overseeing the daily operations of the service department. This role involves managing service staff, ensuring customer...

    onsite, Wyoming, MI, United States
    Full TimeNo Skills
  • Whole Foods Market

    Whole Foods Market

    a month ago

    Customer service & e-commerce supervisor - full time

    At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

    onsite, Meridian Charter Township, MI, United States
    $33k – $61k/yrFull TimeJunior (<2 years)

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