GW
Job search
Log inSign Up
  1. Onsite Jobs
  2. USA
  3. It Support Manager
  4. Maine
  5. Onsite It Support Manager jobs in Portland, Maine, USA

Onsite It Support Manager jobs in Portland, Maine, USA

Job type
Job type
Salary
Min. salary, $/year
Level
Level

Stop wasting hours
on applications

We find relevant roles, generate tailored resumes and cover letters, and apply automatically - you focus on interviews
Try it now
  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

Over 200,000 job seekers trust us

Diego Martínez
The AI tools here are outstanding. I found a job within a week of signing up, and the personalized job suggestions made the whole process effortless. I'm beyond impressed!
Feb 16, 2025
Brian Raine
I was skeptical, but this platform exceeded my expectations. The AI-driven resume builder helped me craft a professional resume. The auto-apply feature is a game-changer — saves so many tedious hours. I found a remote position eventually. Highly recommend Global Work AI.
Feb 16, 2025
Tomi Horvat
This site is amazing! The AI tools saved me so much time. I secured two contracts.
Feb 16, 2025
Elias Nyman
This platform is a must for anyone searching for freelance opportunities. The tools to optimize CVs and cover letters were invaluable. I've already referred a few friends because the results speak for themselves!
Feb 16, 2025
Ruben
This site has revolutionized the way I search for jobs. The AI-powered tools helped me polish my applications, and I've already signed a contract with a fast-growing tech startup as a part-time marketer.
Feb 16, 2025
Zayn
I was overwhelmed with my job search until I discovered GlobalWork. The AI CV builder helped me craft a standout resume, and I love that I can auto-apply to jobs without worrying about duplicates or scams. It feels good to know I'm only seeing verified listings.
Mar 9, 2025
Lena Kindler
My experience with Global Work AI has been fantastic. The platform tailors your resume and cover letter perfectly to each job description, making the whole application process so much easier. I even secured a job through the site and would recommend it to anyone looking.
Nov 24, 2025
Janos Kocsis
I am glad to have landed a job as an online tutor by using this Global Work platform. The CV builder was really helpful. I was also able to use the auto-apply feature, which saved me time. It is an ideal platform to look for remote jobs.
Nov 10, 2025
Andrea Martins
Global Work AI does a perfect job at collecting jobs that need people right away. The AI personalized my application for each role it applied to while passing the ATS compliance checks. I would highly recommend this service to other job seekers.
Aug 23, 2025

IT Support Manager — On-Site Opportunities in Portland, Maine

Portland's growing business and tech sector is fueling demand for a skilled it support manager to lead on-site technical operations. With 52 open positions available, this role offers a chance to guide help desk teams, streamline IT processes, and ensure seamless technology performance for a thriving organization. Companies across the region are actively looking to hire an it support manager who can balance technical expertise with strong leadership.

Success in this position calls for deep knowledge of network administration, hardware and software troubleshooting, and IT service management frameworks such as ITIL. Strong communication skills are essential, as the manager will coordinate between technical staff and non-technical stakeholders. Employers reviewing it support manager vacancies typically seek candidates with proven experience managing help desk teams, vendor relationships, and IT infrastructure projects, along with the ability to mentor junior staff and drive continuous improvement.

On-site work remains the standard for this role in Portland, where hands-on system management and in-person collaboration are valued for maintaining secure, efficient networks. Local businesses, from healthcare to finance, are expanding their IT departments, creating steady demand for it support manager jobs in Portland. This hands-on environment allows professionals to build strong internal relationships while directly influencing organizational technology strategy.

If you're ready to take the next step in your IT career, explore current it support manager positions available through Global Work AI. Whether you're an experienced leader or preparing to grow into management, this is the moment to connect with organizations eager to strengthen their technology teams and make a lasting impact in Portland's dynamic job market.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Portland?

    In Portland, Maine, compensation for an it support manager commonly falls in the low- to mid-six-figure range, with many employers posting roughly $80,000 to $110,000 depending on company size, scope, and seniority. Larger organizations, regulated industries, and roles with after-hours coverage can push pay higher, especially when the position includes escalation leadership or vendor oversight. Benefits, bonus eligibility, and managed-services experience also matter. Since local demand shifts by sector, it helps to compare current listings and weigh total compensation, not just base pay.
  • What skills and qualifications are needed for an it support manager role?

    Strong candidates usually bring a mix of technical depth and people leadership. For an it support manager in Portland, employers often look for hands-on experience with desktop support, Microsoft 365, identity tools, networking basics, and endpoint troubleshooting, plus proven ability to coach staff and handle service issues calmly. A bachelor's degree can help, but practical experience and certifications such as ITIL, CompTIA, or Microsoft credentials may carry real weight. Communication, prioritization, and documentation skills are equally important, so review job postings for the exact balance each team expects.
  • What are the main responsibilities of an it support manager in an office environment?

    In an office setting, this role typically keeps daily technology operations running smoothly for employees and leadership. That includes overseeing help requests, setting priorities, assigning work, monitoring service levels, and making sure hardware, software, and accounts stay available. An it support manager in Portland may also coordinate onboarding, device setup, printer support, meeting-room systems, and vendor relationships, while improving procedures to reduce repeat issues. Budget tracking, asset management, and security awareness often sit in the mix too. Looking at current local openings can show how broad the scope really is.
  • What does the hiring process usually look like for an it support manager position in Portland?

    Most employers in Portland, Maine follow a structured process that starts with a resume screen and a recruiter call, then moves into interviews with IT leadership, operations, or HR. Many candidates can expect questions about incident handling, team supervision, Microsoft 365 support, and how they improve ticket flow or user satisfaction. Some companies add a technical assessment, scenario exercise, or background check before final approval. Because timelines vary by employer, it is useful to prepare examples that show both hands-on troubleshooting and staff leadership when you review open roles.
  • How does an it support manager differ from an IT help desk manager or systems administrator?

    The titles overlap, but the day-to-day focus is different. An it support manager usually combines team oversight, service planning, and escalation handling, while an IT help desk manager centers more on frontline support performance, queue management, and user experience. A systems administrator is generally more infrastructure-oriented, working on servers, permissions, patching, and core platform maintenance rather than managing a support staff. In Portland employers may blend these duties, so it helps to compare job descriptions carefully and see whether the role leans toward leadership, operations, or hands-on administration.
  • What experience with ticketing systems, Microsoft 365, and endpoint support is expected for this role?

    Employers in Portland often expect familiarity with ticketing platforms such as ServiceNow, Jira Service Management, Zendesk, or similar tools, including queue triage, reporting, and escalation tracking. Experience administering Microsoft 365 is also valuable, especially with Outlook, Teams, SharePoint, Exchange, user provisioning, and basic admin tasks in Entra ID. For endpoint support, hiring teams typically want confidence with Windows laptops, imaging, patching, remote support, mobile devices, and standard security controls. The stronger your examples are across these areas, the easier it is to stand out when comparing local openings.
  • What team size, schedule, and on-site work conditions can I expect in a Portland it support manager role?

    Team size varies by employer, but many Portland organizations place this role over a small-to-midsize group, often anywhere from a few technicians to a broader support function with contractors or vendors. Because the job is on-site in Maine, regular office presence is usually required for walk-up issues, hardware swaps, onboarding, and meeting-room support. Schedules are often weekday-based, though some employers expect early starts, occasional after-hours coverage, or limited weekend work during upgrades. Checking each listing carefully will help you understand the real workload and coverage pattern.

Resources

  • Frequently asked questions
  • Contact us
  • Privacy policy
  • Money back policy
  • Terms of use

Top job offers

  • Data Analysis
  • Data Entry Clerk
  • Customer Service Rep
  • Human Resource
  • Marketing Manager
  • Customer Service Manager
  • Project Manager
  • Financial Manager
  • Account Manager
  • Operations
Career Blog
  • AI for Job Seekers
  • Career Development
  • Cover Letters
  • Job Interviews
  • Job Search
  • Resume
  • Salary & Job Offers
  • Workplace
Top Companies
  • JPMorganChase
  • Starbucks
  • EY
  • Accenture
  • Capgemini
  • Allied Universal
  • Bosch
  • Citi
  • Aramark
  • Compass Group
GW
Copyright © 2026, Global Work AI
The names and logos of the companies mentioned are trademarks of their respective owners. Unless explicitly stated, these references are not intended to indicate any endorsement or affiliation with Global Work AI. By continuing to use the website, you agree to the Terms and Conditions and the Privacy Policy.
Copyright © 2026, Global Work AI

52 jobs found

  • Zus Health

    Zus Health

    Today

    Sr. executive assistant to ceo

    Who we are Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR...

    onsite, Portland, ME, United States
    Full TimeSenior (5+ years)
  • Care Lync

    Care Lync

    2 days ago

    Supports coordinator/resource specialist - portland, me

    About Us Care Lync is a Social Services agency focused on providing Support Coordination (Service Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and...

    onsite, Portland, ME, United States
    Full TimeJunior (<2 years)
  • Unitil Service Corporation

    Unitil Service Corporation

    3 days ago

    Customer projects coordinator-gas

    Our Company More than a utility company, Unitil provides energy for life. Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public...

    onsite, Portland, ME, United States
    Full TimeJunior (<2 years)
  • University of New England Career

    University of New England Career

    4 days ago

    Systems programmer/analyst

    Responsibilities Enterprise Systems Development & Support Configure, develop, test, and maintain applications across enterprise systems (ERP, SIS, CRM, HRIS, and related platforms) Design and build...

    onsite, Portland, ME, United States
    $77k – $83k/yrFull TimeMiddle (2-4 years)
  • WSP

    WSP

    4 days ago

    Project administrator support

    This Opportunity WSP is currently initiating a search for an in-house Project Administrator for our Portland, Maine office. Be involved in projects with our WSP USA Earth & Environment Team and be a...

    onsite, Portland, ME, United States
    $52k – $60k/yrFull TimeSenior (5+ years)
  • Care Lync

    Care Lync

    4 days ago

    Supports coordinator/resource specialist- portland, me

    About Us Care Lync is a Social Services agency focused on providing Support Coordination (Service Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and...

    onsite, Portland, ME, United States
    Full TimeJunior (<2 years)
  • Care Lync

    Care Lync

    4 days ago

    Case manager/service coordinator (aging population) - portland, me

    Support Coordinator / Service Coordinator / Case Manager Empower Independence. Build Your Career. Make a Lasting Impact. At Care Lync, we're more than a social services agency - we're a team of...

    onsite, Portland, ME, United States
    Full TimeMiddle (2-4 years)
  • BerryDunn

    BerryDunn

    5 days ago

    Senior enterprise database administrator

    Overview The Senior Enterprise Database Administrator (Senior DBA) is responsible for the performance, integrity, security, and availability of BerryDunn's database platform, which supports...

    onsite, Portland, ME, United States
    $150k – $170k/yrFull TimeSenior (5+ years)
  • PREBLE STREET

    PREBLE STREET

    6 days ago

    Client support staff - elenas way pt

    Job Details: Job Location: Preble Street - PORTLAND, ME Salary Range: Undisclosed Elena’s Way, a Preble Street Wellness Shelter, provides shelter and intensive support services to 40 individuals...

    onsite, Portland, ME, United States
    Part TimeJunior (<2 years)
  • Martin’s Point Health Care

    Martin’s Point Health Care

    6 days ago

    Front desk coordinator

    Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people,"...

    onsite, Portland, ME, United States
    $40k – $48k/yrFull TimeJunior (<2 years)
  • 3

    3Rivers

    7 days ago

    Program manager (westminster program)

    Lead a busy, team-focused residential program supporting five older adults, including individuals experiencing early-stage dementia. The Program Manager will coordinate frequent medical appointments...

    onsite, Portland, ME, United States
    $44k – $52k/yrFull TimeJunior (<2 years)
  • Bayside Comprehensive Treatment Center

    Bayside Comprehensive Treatment Center

    7 days ago

    Administrative assistant

    Overview Seeking: Front Desk Receptionist Full Time Hours: Monday - Wednesday, 5:30 AM - 1:30 PM Our Benefits: Semi-Annual Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan...

    onsite, Portland, ME, United States
    Full TimeNo Skills
  • 3

    3Rivers

    8 days ago

    Program manager (kelly a program)

    Support three older adults in a residential program where thoughtful care coordination and strong staff leadership make a meaningful difference. Individuals supported include residents experiencing...

    onsite, Portland, ME, United States
    $44k – $52k/yrFull TimeJunior (<2 years)
  • 3

    3Rivers

    8 days ago

    Program manager (kelly b program)

    Lead a stable and well-established residential program supporting two individuals who are active in their community and also enjoy time at home. Both individuals have strong family connections and...

    onsite, Portland, ME, United States
    $42k – $50k/yrFull TimeJunior (<2 years)
  • DICK'S Sporting Goods

    DICK'S Sporting Goods

    9 days ago

    Team captain endzone & loyalty (front end)

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes...

    onsite, Portland, ME, United States
    $50k – $64k/yrFull TimeJunior (<2 years)
  • Northeastern University

    Northeastern University

    10 days ago

    Front desk assistant - temporary

    About the Opportunity Job Description The Front Desk Assistant role centers on campus and community experience: Coordinates the entry area experience: Provides a welcoming, inclusive, and informative...

    onsite, Portland, ME, United States
    $44k/yrPart TimeNo Skills
  • Sinclair Broadcast Group

    Sinclair Broadcast Group

    11 days ago

    Sales and marketing assistant

    This Job Description May Cause Extreme Excitement and Career Growth At AMP Sales & Marketing Solutions, we believe a great workplace isn't just something we say — it's something you can feel when you...

    onsite, Portland, ME, United States
    $40k – $42k/yrFull TimeNo Skills
  • Circle K

    Circle K

    12 days ago

    Team member

    Store 4707017: 270 Riverside St, Portland, Maine 04103 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our...

    onsite, Portland, ME, United States
    $32k/yrPart TimeEntry with Degree
  • Genuine Parts Company

    Genuine Parts Company

    14 days ago

    Senior store pro

    NAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time. The Role: A Parts Professional provides prompt...

    onsite, Portland, ME, United States
    Full TimeSenior (5+ years)
  • Shalom House

    Shalom House

    14 days ago

    Adult case manager/residential support worker (mhrtc)

    Four Days. Meaningful Work. A Chance to Make a Difference. This is a unique opportunity to join a Residential Team in providing a combination of Case Management to Community Rehabilitation Service...

    onsite, Portland, ME, United States
    $53k/yrFull TimeJunior (<2 years)
  • L

    LBK

    17 days ago

    Manager, assistant

    Daily Pay/Direct Deposit/Pay Card Options, Competitive Wages, Monthly Bonus Incentives, Flexible Work Schedules, Benefits, Opportunities for Advancement, College Scholarships for Yourself and Family...

    onsite, Portland, ME, United States
    Part TimeJunior (<2 years)
  • MEMIC

    MEMIC

    19 days ago

    Claim financial support specialist

    As the Claim Financial Support Specialist I you will engage in essential financial and clerical tasks that are crucial to our operations. Your responsibilities will include managing vendor...

    onsite, Portland, ME, United States
    Full TimeJunior (<2 years)
  • Circle K

    Circle K

    19 days ago

    Lead customer service representative

    Lead Customer Service Representative Store 4707064: 393 Commercial St, Portland, Maine 04101 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Full time We want you to join...

    onsite, Portland, ME, United States
    $36k – $36k/yrFull TimeLead / Manager
  • Circle K

    Circle K

    19 days ago

    Store assistant manager

    Store Assistant Manager Store 4707064: 393 Commercial St, Portland, Maine 04101 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Full time Assistant Manager We want you to...

    onsite, Portland, ME, United States
    $39k – $40k/yrFull TimeNo Skills
  • Unum

    Unum

    20 days ago

    Bilingual customer benefit advisor i

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our...

    onsite, Baton Rouge, LA, United States
    $36k – $62k/yrFull TimeEntry with Degree
  • null, AAA East Central

    null, AAA East Central

    20 days ago

    Call center supervisor

    Job Summary This position ensures effective service to members/insureds and is responsible for people, operations, and project management of the work group. The position also implements and manages...

    onsite, Pittsburgh, PA, United States
    Full TimeLead / Manager
  • Walgreens

    Walgreens

    20 days ago

    Customer service associate

    JOB DESCRIPTION Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

    onsite, Portland, ME, United States
    Full TimeJunior (<2 years)
  • Michaels Stores

    Michaels Stores

    21 days ago

    Customer service team member-full-time

    Store - PORTLAND, ME Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience....

    onsite, Portland, ME, United States
    $30k – $34k/yrFull TimeJunior (<2 years)
  • Milan Laser Hair Removal

    Milan Laser Hair Removal

    24 days ago

    Part-time sales receptionist

    About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. That’s because we only use top of the line lasers, and all our treatments are...

    onsite, Portland, ME, United States
    $36k/yrPart TimeJunior (<2 years)
  • AAA

    AAA

    24 days ago

    Call center supervisor

    Job Summary This position ensures effective service to members/insureds and is responsible for people, operations, and project management of the work group. The position also implements and manages...

    onsite, East Liberty, TX, United States
    Full TimeLead / Manager
  • Ahold Delhaize

    Ahold Delhaize

    24 days ago

    Pt sales associate cashier

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers...

    onsite, Portland, ME, United States
    Part TimeJunior (<2 years)
  • Johnstone Supply, The Balsan Group

    Johnstone Supply, The Balsan Group

    25 days ago

    Counter sales associate

    Counter Sales Associate Join Johnstone Supply | Balsan Group, a fast-growing HVACR distributor where customer service, product knowledge, and teamwork drive success. We are looking for a high-energy,...

    onsite, Portland, ME, United States
    Full TimeEntry with Degree
  • Saco & Biddeford Savings Institution

    Saco & Biddeford Savings Institution

    a month ago

    Customer relationship associate 1

    Position Summary: This position performs duties of a Customer Service Representative or a Teller, based upon Branch scheduling needs. When acting as a Customer Service Representative: You are...

    onsite, Portland, ME, United States
    Full TimeEntry with Degree
  • Berlin City Auto Group

    Berlin City Auto Group

    a month ago

    Customer experience specialist (service business development center)

    Do you thrive on creating exceptional customer experiences and building lasting relationships? At Berlin City Auto Group , every outstanding service experience begins with the first conversation....

    onsite, Portland, ME, United States
    $36k – $40k/yrFull TimeJunior (<2 years)
  • Prentice Organization

    Prentice Organization

    a month ago

    Office manager

    Job Details Job Location: Portland, ME 04101 Position Type: Full Time Salary Range: $60,000.00 - $70,000.00 Salary Office Manager Portland Foreside Development | Portland, Maine About the Opportunity...

    onsite, Portland, ME, United States
    $60k – $70k/yrFull TimeJunior (<2 years)
  • Planet Fitness - Portland ME Group

    Planet Fitness - Portland ME Group

    a month ago

    Member services representative overnights

    Benefits: Health insurance Paid time off Training & development Flexible schedule Are you interested in fitness and wellness? Join our team at Planet Fitness! Help us provide a superior level of...

    onsite, Portland, ME, United States
    Full TimeJunior (<2 years)
  • Floor & Decor

    Floor & Decor

    a month ago

    Connected customer supervisor

    Pay Range $18.49 - $27.31 Purpose: The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the...

    onsite, Portland, ME, United States
    $37k – $55k/yrFull TimeJunior (<2 years)
  • Starbucks Coffee Company

    Starbucks Coffee Company

    a month ago

    Shift supervisor - store# 07433, hay building

    Crafting the world’s finest coffee, one meaningful moment at a time. We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten...

    onsite, Portland, ME, United States
    Full TimeJunior (<2 years)
  • Michaels Stores

    Michaels Stores

    a month ago

    Retail cashier or sales associate

    Store - PORTLAND, ME Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience....

    onsite, Portland, ME, United States
    $31k – $36k/yrPart TimeJunior (<2 years)
  • Domino's

    Domino's

    a month ago

    Customer service rep(03001) - 788 forest ave

    Job Description About the Job You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush...

    onsite, Portland, ME, United States
    Full TimeJunior (<2 years)

10,000,000+ more jobs available!