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  5. Onsite It Support Manager jobs in Annapolis, Maryland, USA

Onsite It Support Manager jobs in Annapolis, Maryland, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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IT Support Manager On-Site Jobs in Annapolis: Lead Local Tech Teams

Annapolis businesses are actively seeking a skilled it support manager to strengthen their technology operations and keep systems running smoothly. This on-site opportunity offers 78 open positions for professionals ready to lead help desk teams and drive service excellence. With demand for IT support manager jobs in Annapolis on the rise, this is an ideal moment to explore a rewarding career move.

The strongest candidates bring a mix of technical expertise and leadership ability, including strong knowledge of network troubleshooting, hardware and software support, and ticketing systems. Excellent communication skills are essential, as this role involves coordinating between technical staff and business stakeholders. Familiarity with ITIL practices, vendor management, and cybersecurity fundamentals adds significant value, while a proven track record of mentoring support staff sets top performers apart in today's competitive market for IT support manager vacancies.

On-site work in Annapolis means close collaboration with cross-functional teams, hands-on infrastructure management, and immediate response to technical incidents as they arise. Employers throughout Maryland increasingly prioritize candidates who thrive in face-to-face environments where quick decision-making and team cohesion matter most. The regional hiring outlook remains strong, with organizations eager to hire a IT support manager who can adapt to evolving business needs and support growing operations.

If you're ready to take the next step in your IT career, now is the time to explore IT support manager positions available through Global Work AI. Our platform connects motivated professionals with employers who value leadership, technical skill, and dedication. Browse current openings today and discover how your next opportunity in Annapolis could be waiting just around the corner.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Annapolis?

    In Annapolis, an it support manager typically earns a mid-range management salary that reflects the cost of living in Maryland and the region’s mix of government, healthcare, education, and professional services employers. National data and local job postings suggest many roles fall roughly between $80,000 and $115,000 a year, with compensation rising for larger teams, 24/7 coverage, or hands-on infrastructure duties. Total pay can also include bonuses and benefits. Review current Annapolis listings and compare similar IT leadership roles to gauge where a specific opening sits.
  • What qualifications are typically required for an it support manager role?

    Employers usually look for a bachelor’s degree in information technology, computer science, or a related field, plus several years in technical support or service desk leadership. For an it support manager position in Annapolis, Maryland, certifications such as CompTIA A+, Network+, ITIL, or Microsoft credentials can strengthen an application. Supervisory experience matters as much as technical background, since hiring teams want someone who can guide staff, document processes, and improve service quality. Checking nearby postings helps reveal which credentials are most valued by local employers.
  • What technical skills are most important for an it support manager to succeed?

    Strong troubleshooting ability is essential, especially across Windows and macOS endpoints, Microsoft 365, basic networking, and ticketing platforms such as ServiceNow or Jira Service Management. In an on-site Maryland workplace, an it support manager also needs comfort with Active Directory, user access control, printers, mobile devices, and backup or patching workflows. Knowing how to read logs, prioritize incidents, and coordinate with cybersecurity or infrastructure teams can set candidates apart. It helps to compare these tools with the systems listed in current Annapolis openings.
  • What does an it support manager do day to day in an on-site office environment?

    Daily work usually centers on keeping the office technology environment stable and responsive. An it support manager in Annapolis may assign tickets, coach help desk staff, track incident trends, meet with department leaders, and handle escalations that cannot be solved at the first level. The role often includes hardware refresh planning, user onboarding, vendor coordination, and checking that workstations, phones, and conference-room systems stay available. Because the job is on-site, quick walk-up support and in-person troubleshooting are part of the routine. Reviewing a sample job description can clarify priorities.
  • How does the hiring process usually work for an it support manager job in Annapolis?

    Most employers start with a resume screen focused on leadership history, support metrics, and familiarity with the tools used in the organization. In Annapolis, Maryland, the process often includes a recruiter call, a technical interview, and a panel discussion with IT and operations stakeholders. Some companies add a scenario-based exercise that tests incident response, staffing decisions, or service improvement planning. References are common for management roles. If the organization serves government or regulated clients, background checks may also be part of the timeline, so it is wise to review local openings early.
  • What career growth opportunities are available after working as an it support manager?

    Experience in this role can lead to broader IT leadership paths, including service desk director, infrastructure manager, IT operations manager, or director of end-user services. In Maryland, especially around Annapolis, those next steps may come with more responsibility for budgeting, vendor strategy, cybersecurity coordination, and enterprise planning. Some professionals also move into systems administration, project management, or information technology service management specialties. Building measurable results, such as faster resolution times or higher user satisfaction, helps open those doors. Comparing related roles can show which advancement track fits your strengths.
  • What on-site expectations should an it support manager in Annapolis be prepared for?

    An on-site role usually means being physically present for office hours, urgent walk-up support, equipment installs, and meeting-room issues that cannot wait for remote help. An it support manager in Annapolis should expect close coordination with employees, frequent interaction with facilities and vendors, and occasional after-hours coverage for upgrades or outages. Dress code, security access, and badge procedures may also matter, especially in professional or public-sector settings across Maryland. Since face-to-face responsiveness is part of the job, it is useful to check each employer’s schedule, coverage model, and workplace policies before applying.

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78 jobs found

  • ATOLLO

    ATOLLO

    2 days ago

    Junior information technology (it) nmci-actr specialist

    Exciting opportunity for a JUNIOR IT NMCI-ACTR SPECIALIST at ATOLLO in Annapolis, MD . The successful candidate will provide support to customer in the Annapolis, MD area. This is an onsite work...

    onsite, Annapolis, MD, United States
    $35k – $50k/yrFull TimeJunior (<2 years)
  • Advance Auto Parts

    Advance Auto Parts

    2 days ago

    Salesperson

    Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems,...

    onsite, Annapolis, MD, United States
    $30k – $32k/yrPart TimeJunior (<2 years)
  • KnitWell Group

    KnitWell Group

    3 days ago

    Sales lead, annapolis mall

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic...

    onsite, Annapolis, MD, United States
    $32k – $40k/yrPart TimeJunior (<2 years)
  • EssilorLuxottica Group

    EssilorLuxottica Group

    4 days ago

    Casual sales associate

    Requisition ID: 945618 Store #: 006241 Sunglass Hut MACYS Position: Casual Part-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic...

    onsite, Annapolis, MD, United States
    $30k – $38k/yrPart TimeJunior (<2 years)
  • IFB Solutions

    IFB Solutions

    4 days ago

    Bsc store operations level 1

    Job Details Level: Entry Job Location: US Naval Academy - Annapolis, MD 21403 Position Type: Full Time Education Level: High School Salary Range: $16.00 - $18.00 Hourly Job Shift: Day Job Category:...

    onsite, Annapolis, MD, United States
    $32k – $36k/yrFull TimeEntry with Degree
  • TEKsystems

    TEKsystems

    5 days ago

    Sr. telecomm network administrator

    Overview An established global provider of wireless communications and mission-critical infrastructure solutions is expanding its North American operations due to continued growth and the deployment...

    onsite, Annapolis, MD, United States
    $121k – $151k/yrFull TimeSenior (5+ years)
  • Five Below

    Five Below

    6 days ago

    Support lead

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Annapolis, MD, United States
    $32k/yrPart TimeLead / Manager
  • Albertsons Companies

    Albertsons Companies

    6 days ago

    Retail sales and store support

    A Day in the Life: As a Retail Sales and Store Support team member, your day is focused on keeping the store clean, organized, and easy to shop. You help customers locate what they need, answer...

    onsite, Annapolis, MD, United States
    Part TimeJunior (<2 years)
  • TEKsystems

    TEKsystems

    7 days ago

    Network operations center technician

    Top Skills' Details OVERNIGHT SHIFT - 11 PM - 7:30 AM Rotations - 5 days on 2 days off; 5 days on 3 days off Experience in a Network/Security operations center - 24/7 support environment; Proven...

    onsite, Annapolis, MD, United States
    $54k – $60k/yrFull TimeSenior (5+ years)
  • Chaney Enterprises

    Chaney Enterprises

    8 days ago

    Help desk analyst (annapolis, md - onsite)

    Help Desk Analyst Department: Information Technology Reports To: Head of IT Operations Location: As Assigned FLSA Status: Non-Exempt (Eligible for Overtime) — This position is classified as...

    onsite, Annapolis, MD, United States
    Full TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    17 days ago

    Sales lead

    About us Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles....

    onsite, Annapolis, MD, United States
    $32k – $40k/yrPart TimeLead / Manager
  • Walgreens

    Walgreens

    18 days ago

    Emerging store manager

    Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store....

    onsite, Annapolis, MD, United States
    $45k – $72k/yrFull TimeJunior (<2 years)
  • European Wax Center

    European Wax Center

    20 days ago

    Guest service associate

    Job Details Job Location: MD - Annapolis - Annapolis, MD 21401 Position Type: Part Time/Full Time Education Level: High School Salary Range: $15.00 - $23.00 Base+Commission/month Travel Percentage:...

    onsite, Annapolis, MD, United States
    $30k – $46k/yrFull TimeJunior (<2 years)
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    21 days ago

    Retail department coordinator

    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...

    onsite, Annapolis, MD, United States
    $33k – $34k/yrFull TimeJunior (<2 years)
  • Bowler Pons Solutions Solutions Consultants

    Bowler Pons Solutions Solutions Consultants

    21 days ago

    Systems administrator – host-based systems / dod (focused)

    Bowler Pons is seeking a Systems Administrator to provide host-based systems administration and engineering support for a DoD customer's mission-critical IT infrastructure. The successful candidate...

    onsite, Annapolis, MD, United States
    Full TimeMiddle (2-4 years)
  • Anthropologie

    Anthropologie

    21 days ago

    Anthropologie assistant department manager

    Location This position is located at 1910 Towne Centre Blvd., Annapolis, Maryland, 21401 United States Role Summary The Assistant Department Manager supports service, selling, and business operations...

    onsite, Annapolis, MD, United States
    $44k/yrFull TimeJunior (<2 years)
  • Shore United Bank

    Shore United Bank

    22 days ago

    Product and systems support specialist

    Shore United Bank is a full-service financial institution with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the...

    onsite, Annapolis, MD, United States
    $56k – $71k/yrFull TimeJunior (<2 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    24 days ago

    Assistant store manager - annapolis mall

    Overview As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to...

    onsite, Annapolis, MD, United States
    $35k – $49k/yrFull TimeJunior (<2 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    24 days ago

    Supervisor - annapolis mall

    Overview As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute...

    onsite, Annapolis, MD, United States
    $32k – $44k/yrPart TimeJunior (<2 years)
  • Bureau of Naval Personnel

    Bureau of Naval Personnel

    25 days ago

    Information technology (network)

    Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions...

    onsite, Annapolis, MD, United States
    Full TimeJunior (<2 years)

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