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  4. Onsite It Support Manager jobs in Maryland, USA

Onsite It Support Manager jobs in Maryland, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

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Aug 23, 2025

IT Support Manager, On-Site Opportunities — In Maryland's Growing Tech Scene

Employers throughout Maryland are looking to fill 500+ IT support manager on-site jobs as technology teams continue to expand. This on-site role calls for someone ready to oversee daily operations, coordinate technical staff, and keep systems running smoothly across growing organizations. With businesses increasingly reliant on dependable infrastructure, this opportunity offers strong potential for career growth in a thriving Maryland market.

Success in this position requires strong troubleshooting ability, sound leadership, and a solid grasp of network systems, hardware, and software platforms. Employers value candidates who can manage vendor relationships, coordinate cross-functional projects, and communicate clearly with non-technical staff. Knowledge of ticketing tools, ITIL frameworks, and cybersecurity basics helps professionals stand out when companies look to hire an IT support manager for growing teams.

On-site positions like this one keep teams connected through hands-on collaboration, quick problem-solving, and direct oversight of daily technology needs. Maryland's expanding business and government sectors continue to drive demand for experienced professionals capable of managing infrastructure and personnel in person. As companies invest in reliable technology operations, this on-site setup remains a steady and rewarding career path within the state.

If you're ready to lead a dynamic technology team, now is an excellent time to explore current IT support manager vacancies. Global Work AI connects motivated professionals with employers eager to fill these roles, making it easy to find the right opportunity and take the next step in your career.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Maryland?

    In Maryland, compensation for an IT support manager usually falls in the mid-five-figure to low-six-figure range, with many listings clustering around $85,000 to $115,000 a year. Pay shifts based on organization size, security demands, team scope, and whether the role supports multiple sites. Employers near Baltimore, the D.C. suburbs, and larger healthcare or government contractors often pay more because technical operations are broader. Review current Maryland postings and compare benefits, overtime policy, and bonus structure to get a realistic picture of total earnings.
  • What skills and qualifications are required for an IT support manager job?

    Most employers want several years in IT support, plus hands-on experience leading technicians, handling escalations, and improving service desk performance. Strong troubleshooting ability, clear communication, ticketing-system knowledge, and comfort with Windows, macOS, mobile devices, and common cloud tools are usually expected. For an IT support manager job in Maryland, hiring teams often value experience with compliance-sensitive environments such as healthcare, education, or public sector settings. A bachelor’s degree can help, but practical leadership and a track record of resolving issues quickly often matter just as much. Compare required skills across listings to spot the common patterns.
  • What are the main responsibilities of an on-site IT support manager?

    Day-to-day work often centers on supervising support staff, assigning priorities, and making sure employee issues are resolved without delaying business operations. An on-site IT support manager also coordinates hardware setup, account access, device replacements, network troubleshooting, and vendor follow-up when systems fail. In Maryland workplaces, especially offices with regulated data or multiple departments, in-person presence helps with onboarding, room technology, and urgent floor support. The role typically includes reporting on service metrics and improving workflow, so it helps to review how similar teams are structured before applying.
  • What does the hiring process typically look like for an IT support manager role?

    The process usually starts with a résumé screen focused on leadership experience, technical depth, and customer-service results. Next comes one or more interviews, often with an HR partner, the IT director, and sometimes future team members. For an on-site IT support manager position in Maryland, candidates may be asked to discuss incident response, staff scheduling, and how they would handle priority outages in person. Some employers add a practical scenario or panel interview before extending an offer. Checking recent job ads can help you prepare for the most common stages and questions.
  • What certifications are preferred for an IT support manager position?

    Certifications are not always mandatory, but they can strengthen an application, especially in competitive Maryland markets. Common options include CompTIA A+, Network+, and Security+, along with Microsoft, Cisco, or ITIL credentials. ITIL Foundation is often useful for service management leadership because it shows familiarity with process improvement, escalation handling, and ticket workflow. If the environment uses cloud platforms, a Microsoft Azure or AWS certification may also help. Match credentials to the tools named in the posting so your profile aligns with the role and the employer’s stack.
  • What work environment and schedule can I expect in an on-site IT support manager job in Maryland?

    Most on-site roles in Maryland are based in an office, campus, or facility where direct support is needed throughout the day. Expect regular weekday hours in many organizations, though some teams rotate early starts, late coverage, or on-call duty for outages and maintenance windows. Because the position is site-based, you may spend time walking between work areas, meeting with staff, and overseeing hands-on fixes rather than working remotely. Employers often look for someone flexible, calm under pressure, and comfortable balancing desk work with active floor support. Reviewing local postings can reveal how schedules vary by industry.
  • What career growth opportunities are available for an IT support manager in IT?

    This role can lead to broader leadership paths such as IT operations manager, service desk director, systems manager, or infrastructure lead. In Maryland, experience with enterprise support, compliance, and team performance can also open doors in healthcare, higher education, defense contracting, and state government. Many professionals use this position to build toward IT director or cloud operations leadership by adding project management, cybersecurity, and budgeting skills. Staying current with new tools and service models can make the next step easier, so it helps to compare openings and identify which capabilities employers promote most often.

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500+ jobs found

  • Nalu Federal

    Nalu Federal

    2 days ago

    It service desk specialist level ii

    Nalu Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians. You will receive a comprehensive benefits package that includes: Health insurance...

    onsite, Bethesda, MD, United States
    $75k – $82k/yrFull TimeMiddle (2-4 years)
  • Oran

    Oran

    3 days ago

    It / program support analyst

    We are seeking an IT / Program Support Analyst to provide day-to-day IT service management, business analysis, project coordination, stakeholder support, documentation, and program operations support...

    onsite, College Park, MD, United States
    Full TimeSenior (5+ years)
  • TIAG

    TIAG

    3 days ago

    It support specialist

    Job Details Job Location: Bethesda, MD 20814 Position Type: Full Time Salary Range: $50,000.00 - $55,000.00 Salary/year Travel Percentage: None TIAG is now hiring a short term IT Support Specialist...

    onsite, Bethesda, MD, United States
    $50k – $55k/yrFull TimeJunior (<2 years)
  • NGEN

    NGEN

    3 days ago

    It help desk - tier 2

    NGEN is a dynamic MSP provider committed to delivering innovative, people-centered technology solutions. With a team of 50+ professionals, we're building a culture that prioritizes operational...

    onsite, Lanham, MD, United States
    Full TimeJunior (<2 years)
  • Calibre CPA Group

    Calibre CPA Group

    4 days ago

    It support & operations specialist

    POSITION SUMMARY: We are seeking an experienced IT Support & Operations Specialist to provide advanced technical support and operational assistance across the firm's multiple office locations and...

    onsite, Bethesda, MD, United States
    $60k – $75k/yrFull TimeMiddle (2-4 years)
  • mPower, Inc.

    mPower, Inc.

    4 days ago

    It systems and support specialist

    mPower is seeking an IT Systems and Support Specialist to provide hands-on technical support while helping improve the systems, tools, and processes our employees rely on every day. This is a great...

    onsite, Bethesda, MD, United States
    $65k – $72k/yrFull TimeJunior (<2 years)
  • W. R. Grace & Co.

    W. R. Grace & Co.

    5 days ago

    Manager, global helpdesk & servicenow itsm operations

    About Grace Grace, established in 1854, is a Standard Industries company and a leading global supplier of specialty chemicals and solutions that enable industries to enhance modern life. Our...

    onsite, Columbia, MD, United States
    Full TimeLead / Manager
  • Leidos

    Leidos

    6 days ago

    Deskside support lead

    Leidos, Inc. is seeking an IT Support Lead who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of Deskside support, ensuring timely and...

    onsite, Rockville, MD, United States
    $66k – $119k/yrFull TimeLead / Manager
  • GEICO

    GEICO

    10 days ago

    Manager, engineering operations – technical support

    Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of...

    onsite, Bethesda, MD, United States
    $109k – $190k/yrFull TimeLead / Manager
  • State of Maryland

    State of Maryland

    15 days ago

    It staff specialist

    Introduction This is a one year contractual position, and serves at the pleasure of the Appointing Authority. Agency Mission To advance social and economic mobility for all Marylanders by removing...

    onsite, Crownsville, MD, United States
    $87k/yrFull TimeSenior (5+ years)
  • EagleBank

    EagleBank

    17 days ago

    It asset manager

    Overview We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ – EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful...

    onsite, Silver Spring, MD, United States
    $95k – $156k/yrFull TimeSenior (5+ years)
  • Roy Jorgensen Associates

    Roy Jorgensen Associates

    18 days ago

    It support & operations specialist

    IT SUPPORT & OPERATIONS SPECIALIST Position Summary The IT Support & Operations Specialist provides day-to-day technology support to RJA employees across corporate, remote, and field locations. The...

    onsite, Frederick, MD, United States
    Full TimeJunior (<2 years)
  • Netrix Global

    Netrix Global

    19 days ago

    Computer support analyst ii

    About The Opportunity This Computer Support Analyst II position is located in Rockville, Maryland (20850) of the United States. Netrix Global, award-winning provider of cybersecurity and end-to-end...

    onsite, Rockville, MD, United States
    Full TimeMiddle (2-4 years)
  • 1 CLICK LOGISTICS

    1 CLICK LOGISTICS

    19 days ago

    It support technician

    About Company 1 Click Logistics, founded in 2018, is a third-party logistics (3PL) provider committed to delivering exceptional service in distribution, warehousing, transportation, and innovative...

    onsite, Dayton, OH, United States
    Full TimeJunior (<2 years)
  • Leidos

    Leidos

    19 days ago

    Site manager

    Leidos is seeking a Site Leader to support the government site group Patuxent River MD as one of the key members of the Field Services team. The candidate will be responsible for all service delivery...

    onsite, Patuxent River, MD, United States
    $92k – $167k/yrFull TimeLead / Manager
  • Harford Mutual Insurance Group

    Harford Mutual Insurance Group

    19 days ago

    It intern, technical services

    Job Details Level: Entry Job Location: Home Office - Bel Air, MD 21014 Position Type: Internship Salary Range: $15.00 - $20.75 Hourly Job Category: Information Technology WHO WE ARE: Harford Mutual...

    onsite, Bel Air, MD, United States
    $30k – $40k/yrFull TimeEntry with Degree
  • Stifel

    Stifel

    23 days ago

    It associate i - service desk

    Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...

    onsite, Baltimore, MD, United States
    Full TimeJunior (<2 years)
  • Davis Bowen Friedel

    Davis Bowen Friedel

    23 days ago

    It specialist

    OVERVIEW The IT Specialist – Tier 2 provides advanced technical support and operational assistance across the firm’s IT environment. This role serves as the escalation point above Tier 1 support and...

    onsite, Salisbury, MD, United States
    Full TimeJunior (<2 years)
  • Steel Point Solutions

    Steel Point Solutions

    24 days ago

    Customer experience manager (part time)

    Steel Point Solutions is an amazing SBA Certified (8a), HUBZone, Small Disadvantaged Business (SDB) and a Woman Owned Small Business (WOSB) company. Established in 2013 with a vision of offering...

    onsite, Fort Meade, MD, United States
    $192k – $201k/yrPart TimeLead / Manager
  • Potawatomi Federal Solutions, LLC

    Potawatomi Federal Solutions, LLC

    a month ago

    Computer support specialist

    Position Title: Computer Support Specialist Location: Ft. Detrick, MD Clearance: Active DoD Secret security clearance is required FLSA Classification: Exempt - Salaried Employment Class: Full Time...

    onsite, Ft. Detrick, MD, United States
    Full TimeSenior (5+ years)

10,000,000+ more jobs available!