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  2. Louisiana
  3. New Orleans
  4. IT Support Manager

Onsite It Support Manager jobs in New Orleans, Louisiana, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

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Aug 23, 2025

IT Support Manager – On-Site in New Orleans: Lead Local Tech Operations

New Orleans businesses are ramping up investment in reliable technology infrastructure, driving strong demand for a skilled IT support manager to join an on-site team. With 220 open positions available, this is an excellent opportunity for professionals seeking IT support manager jobs in New Orleans who want to make an immediate impact. The city's growing tech and hospitality sectors continue to fuel steady hiring activity in this field.

Successful candidates typically bring a solid mix of technical expertise and leadership ability, including strong knowledge of help desk operations, network troubleshooting, and IT service management frameworks. Familiarity with ticketing systems, endpoint security, and cloud-based tools is highly valued, along with the ability to mentor support staff and communicate clearly with non-technical stakeholders. Employers seeking to hire a IT support manager often prioritize candidates who can balance hands-on problem-solving with strategic planning for IT infrastructure improvements.

On-site work remains the standard for this role in New Orleans, as IT support managers need direct access to hardware, network systems, and end users to resolve issues efficiently. Local companies across healthcare, education, and tourism industries are actively posting IT support manager vacancies, reflecting a healthy regional job market. This hands-on environment also fosters stronger team collaboration and faster incident resolution compared to remote alternatives.

If you're ready to advance your career and explore promising IT support manager positions, now is the time to take the next step. Global Work AI features a growing selection of opportunities tailored to your experience and goals. Start browsing today and find the role that matches your ambitions in New Orleans's thriving tech landscape.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in New Orleans?

    In New Orleans, an it support manager typically earns a mid-market salary that reflects the city’s mix of healthcare, hospitality, energy, and public-sector employers. Based on current U.S. market patterns, many openings fall roughly between $85,000 and $120,000 a year, with higher pay for larger teams, 24/7 operations, or broader infrastructure ownership. Total compensation can also include bonus potential and benefits. When reviewing local postings, compare scope, shift demands, and certification requirements so you can judge offers against similar roles in Louisiana.
  • What skills and qualifications are needed for an it support manager?

    Employers in New Orleans usually look for a bachelor’s degree or comparable experience, plus a solid background in desktop support, service management, and team leadership. Strong communication matters as much as technical depth because this role often coordinates with finance, HR, operations, and executives. Certifications such as ITIL, CompTIA, or Microsoft credentials can strengthen a profile, especially in corporate settings. A successful it support manager also brings problem-solving, documentation habits, and calm decision-making, which are all worth highlighting when comparing current openings.
  • What are the main responsibilities of an it support manager in a corporate environment?

    Day to day, the role centers on keeping users productive and support services dependable. In a corporate environment, an it support manager usually leads help desk staff, sets service priorities, tracks incident trends, and improves response times. The job may also involve vendor coordination, asset oversight, onboarding support, and planning for upgrades or security changes. In New Orleans offices, where many employers operate across multiple sites, clear communication and scheduling are especially important. Review job descriptions closely to see whether the scope includes people management, process improvement, or both.
  • What does the hiring process look like for an it support manager role in New Orleans?

    Most hiring timelines start with an application review, followed by one or more phone or video interviews, then a panel or on-site meeting with IT leadership and stakeholders. For New Orleans employers, the process often includes questions about service levels, team coaching, and handling outages in fast-moving environments. Some companies also use technical scenarios, background checks, or reference calls before making an offer. Because on-site roles may require local availability, be ready to discuss commute fit, shift coverage, and your experience supporting a business during peak demand.
  • What technical systems, help desk tools, and ticketing platforms should an it support manager know?

    Common platforms include ServiceNow, Jira Service Management, Freshservice, Zendesk, and similar ITSM tools used to track incidents and requests. Familiarity with Microsoft 365, Active Directory, Entra ID, endpoint management, remote support software, and monitoring dashboards is also valuable. In many New Orleans organizations, the best candidates can connect ticket data to service improvements and user training. It helps to know reporting features, SLA tracking, and knowledge base workflows as well. If you are updating your resume, match these tools to the systems listed in local job ads.
  • What experience with networks, hardware, and end-user support is usually required for it support manager jobs?

    Hiring managers generally want hands-on experience with LAN and WAN basics, Wi-Fi troubleshooting, VPN access, printers, laptops, mobile devices, and standard office hardware. For an it support manager, that technical foundation should be paired with the ability to guide technicians through complex issues and escalate effectively when needed. In New Orleans, where many firms support both office and field staff, employers value practical end-user support across different environments. Experience with imaging, patching, inventory, and root-cause analysis can make a candidate stand out, especially when tied to measurable outcomes.
  • How can you grow from an it support manager role into IT director or infrastructure management?

    Advancement usually comes from broadening beyond daily tickets and into strategy, budgeting, vendor planning, and service design. An it support manager who wants to move toward IT director or infrastructure management should build experience with infrastructure projects, security coordination, disaster recovery, and cross-functional leadership. In Louisiana organizations, especially larger New Orleans employers, visibility with senior leaders matters because promotions often follow proven results on uptime and cost control. Strengthening project management skills and learning how to align support with business goals can help you compare your path with other senior IT tracks.

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220 jobs found

  • Hancock Whitney

    Hancock Whitney

    Today

    Technical analyst

    Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access...

    onsite, Gulfport, MS, United States
    Full TimeJunior (<2 years)
  • Testronic

    Testronic

    Today

    It support technician

    Testronic is a global leader in Quality Assurance and technology services for the games and entertainment industries. We work with some of the world's leading game developers and publishers,...

    onsite, New Orleans, LA, United States
    Full TimeJunior (<2 years)
  • Laitram

    Laitram

    Today

    Engineering technical support

    Location New Orleans, LA Job Category Customer Service & Technical Support Division Intralox Intralox L.L.C is currently seeking a Technical Support Specialist with the Technical Support Group and is...

    onsite, New Orleans, LA, United States
    Full TimeMiddle (2-4 years)
  • Lifelancer

    Lifelancer

    2 days ago

    Service manager

    Job Title: Service Manager Job Location: Remote Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: null Job Description Summary This role can be located in Little Rock, AR or...

    onsite, Kansas City, MO, United States
    Full TimeLead / Manager
  • Entergy

    Entergy

    3 days ago

    Specialist admin-iii

    Job Title: Specialist Admin-III PS Job Title: Specialist Admin-III Work Place Flexibility: Onsite This position requires EEI SASS Testing (see job description for more information). If you have...

    onsite, Jackson, MS, United States
    Full TimeMiddle (2-4 years)
  • Compass Group

    Compass Group

    3 days ago

    System patient experience manager

    Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the...

    onsite, New Orleans, LA, United States
    $80k – $85k/yrFull TimeMiddle (2-4 years)
  • Tory Burch

    Tory Burch

    5 days ago

    Pt support associate - seasonal

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative...

    onsite, New Orleans, LA, United States
    $30k – $34k/yrPart TimeJunior (<2 years)
  • TEKsystems

    TEKsystems

    5 days ago

    Service desk analyst

    Job Description This on-site Enterprise Service Desk Specialist role provides first-line support for one of the worlds largest IT networks, the Navy Marine Corps Intranet (NMCI), under the NGEN SMIT...

    onsite, New Orleans, LA, United States
    $63k – $68k/yrFull TimeMiddle (2-4 years)
  • Tulane University

    Tulane University

    6 days ago

    Department administrator i

    The Department Administrator I assumes a management role in the daily administrative and operational activities of the department. This position establishes and maintains procedures for efficient...

    onsite, New Orleans, LA, United States
    Full TimeJunior (<2 years)
  • JMH Companies

    JMH Companies

    6 days ago

    It helpdesk technician

    Job Details Job Location: JMH Companies Headquarters - New Orleans, LA Position Type: Full Time Salary Range: $23.00 - $23.00 Hourly Job Shift: Standard Business Hours Job Category: Information...

    onsite, New Orleans, LA, United States
    $46k/yrFull TimeEntry with Degree
  • U-Haul

    U-Haul

    6 days ago

    Reservation agent (pt) in office

    This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 6210 Chef Menteur Hwy, New Orleans,...

    onsite, New Orleans, LA, United States
    Part TimeEntry with Degree
  • TriTech Enterprise Systems, Inc.

    TriTech Enterprise Systems, Inc.

    7 days ago

    It systems administrator

    NOTE: This key position is for a proposal effort that should be awarded by the end of November, 2026. The candidate must live within 30 minutes of the City of New Orleans. All resumes are due to...

    onsite, New Orleans, LA, United States
    Full TimeJunior (<2 years)
  • Loyola University New Orleans

    Loyola University New Orleans

    7 days ago

    Office manager, theater and design

    The Monroe Hall Office Manager serves as the primary administrative leader for the Theater and Design units within the College of Music & Media. This role provides comprehensive support to faculty,...

    onsite, New Orleans, LA, United States
    Full TimeLead / Manager
  • Odyssey House Louisiana

    Odyssey House Louisiana

    8 days ago

    It support & help desk specialist

    IT Support & Help Desk Specialist Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder...

    onsite, New Orleans, LA, United States
    $48k – $55k/yrFull TimeMiddle (2-4 years)
  • TJX Companies

    TJX Companies

    9 days ago

    Customer experience coordinator

    Customer Experience Coordinator At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters...

    onsite, New Orleans, LA, United States
    $28k – $29k/yrPart TimeJunior (<2 years)
  • Caesars Entertainment

    Caesars Entertainment

    9 days ago

    Assistant manager, shift, cashiering (caesars new orleans)

    The Cashiering Assistant Shift Manager assists shift manager in overseeing daily operations of a shift. RESPONSIBILITIES Ensures procedures and Internal Controls are followed. Reviews schedules for...

    onsite, New Orleans, LA, United States
    Full TimeLead / Manager
  • COVENANT HOUSE NEW ORLEANS

    COVENANT HOUSE NEW ORLEANS

    11 days ago

    Youth engagement specialist part- time weekend mid shift (1 pm-7 pm)

    Job Details Job Location: 611 N Rampart Street - New Orleans, LA Position Type: Part Time Education Level: High School Salary Range: $17.00 Hourly About Covenant House New Orleans Covenant House New...

    onsite, New Orleans, LA, United States
    $34k/yrPart TimeMiddle (2-4 years)
  • Ashley Stewart, Inc.

    Ashley Stewart, Inc.

    11 days ago

    269 - pt assistant manager - store

    Position Summary Position Overview: The PT Assistant Manager is responsible for the execution of all operational, merchandising and managerial functions that occur within the store during their...

    onsite, New Orleans, LA, United States
    Part TimeJunior (<2 years)
  • Stores

    Stores

    12 days ago

    Sales lead (part-time)

    Job Summary Under general supervision, the Sales Lead plays a vital role in achieving the sales goals of the business unit by planning, coordinating, and managing all store operations while providing...

    onsite, New Orleans, LA, United States
    Part TimeLead / Manager
  • Deloitte

    Deloitte

    13 days ago

    Project - manager, legal trainer analytics and insights engineer iii

    PROJECT - MANAGER, LEGAL TRAINER ANALYTICS AND INSIGHTS ENGINEER III Data and Analytics | Analytics and Insights Same job available in 18 locations Austin, Texas, United States Chicago, Illinois,...

    onsite, Austin, TX, United States
    $111k – $218k/yrFull TimeMiddle (2-4 years)
  • Marriott

    Marriott

    13 days ago

    Systems analyst

    POSITION SUMMARY Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and...

    onsite, New Orleans, LA, United States
    Full TimeJunior (<2 years)
  • Five Below

    Five Below

    13 days ago

    Support lead part time

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, New Orleans, LA, United States
    $25k/yrPart TimeLead / Manager
  • Intralox

    Intralox

    14 days ago

    Mechanical support engineer

    Location New Orleans, LA, Hammond, LA, Baltimore/Washington D.C. Job Category Customer Service & Technical Support, Engineering Division Intralox Intralox L.L.C., the world leader in conveyor...

    onsite, Hanover, MD, United States
    $68k/yrFull TimeJunior (<2 years)
  • TEKsystems

    TEKsystems

    16 days ago

    Service desk analyst *secret clearance & sec+ required*

    TEKsystems has an Enterprise Service Desk Analyst Sr role supporting a client on site in the New Orleans area. This person will play a critical role in supporting the one of the world's largest IT...

    onsite, New Orleans, LA, United States
    $63k – $68k/yrFull TimeMiddle (2-4 years)
  • Five Below

    Five Below

    16 days ago

    Interim support lead part time-836 new orleans, la

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, New Orleans, LA, United States
    $25k/yrPart TimeLead / Manager
  • kate spade new york

    kate spade new york

    19 days ago

    Temporary sales support associate

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful...

    onsite, New Orleans, LA, United States
    $30k – $39k/yrPart TimeJunior (<2 years)
  • SWK Technologies

    SWK Technologies

    20 days ago

    On-site engineer

    SWK Technologies is committed to providing superior technical support to clients both remotely and on-site. The On-Site Engineer serves as the primary point of contact for end-user IT support,...

    onsite, New Orleans, LA, United States
    Full TimeJunior (<2 years)
  • Avion Hospitality Employee Services LLC

    Avion Hospitality Employee Services LLC

    21 days ago

    Assistant manager bar and lounge

    The Windsor Court seeks a Lounge and Bar Assistant Manager to join our leadership team. The successful candidate will be responsible for providing attentive, friendly, courteous, and efficient...

    onsite, New Orleans, LA, United States
    Full TimeEntry with Degree
  • Tulane University

    Tulane University

    22 days ago

    Assistive technology specialist ii

    The Assistive Technology Specialist assists students with registered disabilities by assessing, recommending, and providing assistive technology solutions. The position is responsible for producing...

    onsite, New Orleans, LA, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – consumer

    SERVICE STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – technology

    SERVICE STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – telecom, media & entertainment (tme)

    SERVICE STRATEGY MANAGER – TELECOM, MEDIA & ENTERTAINMENT (TME) Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    a month ago

    Technology support specialist - global tax & legal

    TECHNOLOGY SUPPORT SPECIALIST - GLOBAL TAX & LEGAL Technology Operations Same job available in 25 locations Boise, Idaho, United States Cincinnati, Ohio, United States Cleveland, Ohio, United States...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    a month ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    a month ago

    Services strategy manager – technology

    SERVICES STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • The Historic New Orleans Collection

    The Historic New Orleans Collection

    a month ago

    Supv, technical client svcs

    Job Summary: This position encompasses all supervisory aspects for the Client Services function of user support for the desktop computing and printing requirements for HNOC, including training,...

    onsite, New Orleans, LA, United States
    Full TimeLead / Manager
  • Intralox

    Intralox

    a month ago

    Mechanical support specialist

    Location New Orleans, LA, Hammond, LA Job Category Customer Service & Technical Support, Engineering Division Intralox Intralox L.L.C., the world leader in conveyor equipment solutions utilizing...

    onsite, Hammond, LA, United States
    Full TimeJunior (<2 years)

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