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  2. Louisiana
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  4. IT Support Manager

Onsite It Support Manager jobs in Baton Rouge, Louisiana, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager On-Site — Baton Rouge Opportunities Await

Baton Rouge companies are actively seeking a skilled IT support manager to lead technical teams and keep operations running smoothly. This on-site role offers 212 open positions for professionals ready to make an immediate impact in a growing local tech scene. If you're searching for IT support manager jobs in Baton Rouge, this opportunity blends leadership responsibility with hands-on technical problem-solving.

The ideal candidate brings strong troubleshooting abilities, help desk management experience, and a solid grasp of network infrastructure, hardware, and software support. Employers hiring for IT support manager positions typically look for excellent communication skills, the ability to train and mentor junior staff, and a proven track record managing ticketing systems and escalations. Familiarity with ITIL practices, vendor coordination, and budget oversight further strengthens a candidate's profile in this competitive field.

On-site work remains the standard for this role in Baton Rouge, where hands-on presence supports faster issue resolution and direct oversight of support teams and infrastructure. Local businesses across healthcare, energy, and education sectors continue to hire a IT support manager to strengthen their in-house technical capabilities, reflecting steady regional demand. This hiring outlook suggests continued opportunity for professionals seeking stable, on-site technical leadership positions.

Ready to take the next step in your career? Explore current IT support manager vacancies through Global Work AI and connect with employers in Baton Rouge who value strong technical leadership. Whether you're advancing your career or exploring new challenges, now is a great time to apply and discover a role that fits your expertise.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the typical salary for an IT support manager in Baton Rouge?

    Pay for an it support manager in Baton Rouge commonly falls in the mid-$80,000s to low-$110,000s per year, with total compensation shaped by team size, industry, and years leading technical staff. Local employers in healthcare, higher education, government, and energy may sit at different points in that range, and larger Louisiana organizations often add bonus or benefit value. Reviewing current Baton Rouge listings alongside similar it support manager openings in Louisiana can help you see where a specific offer sits in the market.
  • What skills and qualifications are required for an IT support manager role?

    Strong leadership, ticketing workflow knowledge, and hands-on troubleshooting remain the core expectations for an it support manager. In the USA, employers usually look for several years in desktop support, help desk, or systems administration, plus experience coaching technicians, documenting processes, and handling escalations. Comfort with Windows and macOS environments, identity tools, networks, and service desk platforms is often important. A bachelor’s degree is common but not always required. Comparing local Baton Rouge job ads can help you spot which technical stack matters most.
  • What are the main responsibilities of an on-site IT support manager in Baton Rouge?

    Day to day, an on-site it support manager keeps the support desk running smoothly, assigns tickets, monitors service levels, and makes sure employees get timely help with devices, software, accounts, and connectivity. In Baton Rouge, being on-site usually adds responsibility for coordinating in-person desk-side support, hardware swaps, printer issues, meeting room technology, and urgent outages across the office. The role also includes staff scheduling, vendor coordination, and process improvement, especially in organizations that rely on in-office operations. Reviewing local department structures can show how these duties vary.
  • What does the hiring process usually look like for an IT support manager job?

    Most companies begin with an application review focused on leadership experience, service metrics, and technical depth. For an it support manager role in Baton Rouge, the next steps often include a recruiter screen, a manager interview, and one or more panel conversations that may cover conflict resolution, incident handling, and team development. Some employers add practical questions or scenario exercises about outages, prioritization, or coaching under pressure. Final stages may involve references and background checks, especially in regulated industries. Checking related openings can help you prepare for each round.
  • What certifications are most valued for an IT support manager in the USA?

    Employers across the USA often value certifications that show both technical range and leadership readiness. For an it support manager, CompTIA A+, Network+, and Security+ are widely recognized, while ITIL Foundation is useful for service management and process discipline. Microsoft certifications can help when a company runs heavily on Windows, Entra ID, or Microsoft 365, and Cisco credentials remain useful in network-heavy environments. In Baton Rouge, the most useful choice depends on the industry and the tools used locally, so comparing listings can reveal the strongest match.
  • What career growth opportunities can an IT support manager expect in a Baton Rouge company?

    With steady performance, an it support manager in Baton Rouge can move into senior support leadership, IT operations, infrastructure management, or service delivery roles. In larger Louisiana organizations, the path may also lead toward director-level positions, end-user computing ownership, or broader technology management across multiple sites. The role builds useful experience in budgeting, vendor oversight, and cross-functional planning, which can open doors beyond the help desk function. If you are mapping your next step, comparing local career paths with similar management roles can clarify where growth is strongest.
  • What challenges are common in an on-site IT support manager role?

    On-site work brings a mix of technical and people challenges, especially when outages affect many employees at once. An it support manager may need to balance urgent user requests, limited staffing, aging hardware, and changing priorities while keeping service levels steady. In Baton Rouge, office-based teams can also face weather-related disruptions, access issues, and the pressure of supporting critical in-person operations. Managing expectations with executives and end users is often as important as solving the technical problem. Looking at related support leadership roles can help set realistic expectations.

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212 jobs found

  • Allied Universal

    Allied Universal

    Today

    Service manager - security

    Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic,...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • State of Louisiana

    State of Louisiana

    a day ago

    It associate 1/2

    About this Job This position is within the LA Public Service Commission’s (LPSC) Management & Finance Division – Information Technology - Records Division. The Records Division is responsible for...

    onsite, Baton Rouge, LA, United States
    $38k – $69k/yrFull TimeJunior (<2 years)
  • Retail Stores

    Retail Stores

    a day ago

    Retail front end team leader

    Join our team and live the Ollie-tude! : (Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy, dignity,...

    onsite, Baton Rouge, LA, United States
    Full TimeLead / Manager
  • Knitwell Group

    Knitwell Group

    2 days ago

    Sales associate

    About us Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles....

    onsite, Baton Rouge, LA, United States
    Part TimeJunior (<2 years)
  • Drax Group

    Drax Group

    3 days ago

    Senior it operations analyst

    Senior IT Operations Analyst At Drax, we’re enabling a zero carbon, lower cost energy future, and reliable, resilient technology is critical to making that happen. As a Senior IT Operations Analyst...

    onsite, Baton Rouge, LA, United States
    Full TimeSenior (5+ years)
  • Circle K

    Circle K

    3 days ago

    Lead team member

    Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your...

    onsite, Baton Rouge, LA, United States
    Part TimeLead / Manager
  • FMOLHS

    FMOLHS

    3 days ago

    Is pc technician 1 uc

    The IS Support Analyst I provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • Genuine Parts Company

    Genuine Parts Company

    3 days ago

    Sr customer service representative

    SUMMARY: Under limited supervision, the Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and...

    onsite, Baton Rouge, LA, United States
    Full TimeSenior (5+ years)
  • State of Louisiana

    State of Louisiana

    4 days ago

    It technical support analyst 1/2/3

    About this Job At Louisiana State Police, our mission is to deliver exceptional communications and IT services that keep our state connected, secure, and ready for the future. We are proud to serve...

    onsite, Baton Rouge, LA, United States
    $22k – $25k/yrFull TimeMiddle (2-4 years)
  • State of Louisiana

    State of Louisiana

    4 days ago

    Electromechanical maintenance technician - it statewide systems technician 1-4 (ots/pss #50537407)

    About this Job The Division of Administration/Office of Technology Services has a vacancy. This position is located in Production Support Services. Req 227319 The Office of Technology Services aims...

    onsite, Baton Rouge, LA, United States
    $47k – $84k/yrFull TimeJunior (<2 years)
  • Steve Madden

    Steve Madden

    4 days ago

    Store assistant manager

    Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding,...

    onsite, Baton Rouge, LA, United States
    Part TimeMiddle (2-4 years)
  • State of Louisiana

    State of Louisiana

    4 days ago

    It statewide associate engineer 1-4 (dco/ots)

    About this Job The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Data Center Operations Section. Req. 226878 The Office of Technology...

    onsite, Baton Rouge, LA, United States
    $44k – $79k/yrFull TimeJunior (<2 years)
  • European Wax Center

    European Wax Center

    6 days ago

    Assistant center manager - euoprean wax center, towne center

    European Wax Center is looking for an Assistant Center Manager to support all aspects of daily center operations while focusing on achieving sales goals and delivering exceptional customer service....

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • IBM

    IBM

    6 days ago

    Application developer - it service management

    As an Application Developer specializing in IT Service Management, you will utilize your expertise in managing and maintaining IT service management solutions to ensure efficient IT services and...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • The AME Group

    The AME Group

    8 days ago

    It service technician

    Welcome to The AME Group – Where People Power Progress At The AME Group, every employee helps define who we are. For over 40 years, we’ve built a thriving, people-first culture rooted in innovation,...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • Albertsons Companies

    Albertsons Companies

    8 days ago

    Service supervisor

    Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • State of Louisiana

    State of Louisiana

    8 days ago

    It technical engineer

    About this Job Job number# OMF-182947-10.19.26-TW This position is located in the Office of Management & Finance, within the Louisiana Department of Agriculture & Forestry IT department. This is a...

    onsite, Baton Rouge, LA, United States
    $66k – $118k/yrFull TimeSenior (5+ years)
  • Jetro / Restaurant Depot

    Jetro / Restaurant Depot

    8 days ago

    Front end manager

    Job Summary The Front-End Manager is responsible for overseeing all front-end operations, including cash handling, customer service, and team performance. This role ensures accurate transaction...

    onsite, Baton Rouge, LA, United States
    $38k – $40k/yrFull TimeJunior (<2 years)
  • Great Hearts Academies

    Great Hearts Academies

    9 days ago

    School office manager

    Position: Office Manager Supervisor: Director of Operations Direct Report(s): Enrollment Outreach Coordinator, Assistant Office Manager, & Office Assistant FLSA Status: Salaried Exempt About Great...

    onsite, Baton Rouge, LA, United States
    Full TimeLead / Manager
  • Robertson, Anschutz, Schneid, Crane & Partners, PLLC

    Robertson, Anschutz, Schneid, Crane & Partners, PLLC

    9 days ago

    Legal support specialist - legal assistant

    Job Description We are seeking a dependable and detail-oriented Legal Support Specialist to join our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys working...

    onsite, Baton Rouge, LA, United States
    $32k – $40k/yrFull TimeJunior (<2 years)
  • defi AUTO LLC

    defi AUTO LLC

    9 days ago

    Client support desk analyst

    About defi SOLUTIONS: It’s an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the...

    onsite, Atlanta, GA, United States
    Full TimeMiddle (2-4 years)
  • Formosa Plastics

    Formosa Plastics

    9 days ago

    Administrator i

    Company Overview for Formosa Plastics Corporation, U.S.A. Founded in 1978, Formosa Plastics Corporation, U.S.A. (Formosa Plastics) is a growing, vertically-integrated supplier of plastic resins and...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • Jetro / Restaurant Depot

    Jetro / Restaurant Depot

    10 days ago

    Front end supervisor

    Job Summary The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures...

    onsite, Baton Rouge, LA, United States
    $27k – $29k/yrFull TimeJunior (<2 years)
  • State of Louisiana

    State of Louisiana

    12 days ago

    It statewide associate engineer 1-3 (core operations)

    About this Job The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Network Communication Services section. Req. 227285 The Office of Technology...

    onsite, Baton Rouge, LA, United States
    $44k – $79k/yrFull TimeJunior (<2 years)
  • The Fresh Market Inc

    The Fresh Market Inc

    12 days ago

    Produce team member

    The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added...

    onsite, Baton Rouge, LA, United States
    Part TimeJunior (<2 years)
  • defi AUTO LLC

    defi AUTO LLC

    13 days ago

    Itsm specialist

    It’s an exciting time to join defi!! defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their...

    onsite, Atlanta, GA, United States
    Full TimeJunior (<2 years)
  • Capitol City Produce

    Capitol City Produce

    16 days ago

    Information services - system administrator ii

    When you work for Capitol City Produce, you discover we are all about people. Whether you are a team member or a customer, we have a singular focus: improving your experience. We gain our energy from...

    onsite, Baton Rouge, LA, United States
    Full TimeMiddle (2-4 years)
  • Louisiana State University

    Louisiana State University

    16 days ago

    Desktop engineering system administrator 1

    All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • Louisiana Community and Technical College System

    Louisiana Community and Technical College System

    17 days ago

    System administrator

    This is an on-site position. The System Administrator is responsible for provisioning, configuration, maintenance, security, and support of Louisiana Community and Technical Colleges (LCTC) System...

    onsite, Baton Rouge, LA, United States
    Full TimeMiddle (2-4 years)
  • ALLIANCE SAFETY COUNCIL

    ALLIANCE SAFETY COUNCIL

    20 days ago

    Msr level 1

    Job Details: Job Location: Corporate Reiger - Baton Rouge, LA Position Type: Full Time Salary Range: Undisclosed Travel Percentage: None Alliance Safety Council Member Service Representative Level I...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • S1 Technology LLC

    S1 Technology LLC

    21 days ago

    Technical support specialist (btr)

    S1 Technology is hiring a Technical Support Specialist to own client issues from first contact through resolution. This role is for someone who likes troubleshooting, talking with end users, and...

    onsite, Baton Rouge, LA, United States
    Full TimeMiddle (2-4 years)
  • Take 5 Car Wash

    Take 5 Car Wash

    22 days ago

    Team member

    Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started,...

    onsite, Baton Rouge, LA, United States
    Part TimeJunior (<2 years)
  • Turner Industries

    Turner Industries

    22 days ago

    It support technician i - baton rouge, la

    Turner Industries is a fully diversified industrial contractor. We help move the world forward by providing responsive, innovative solutions designed to increase plant production, reduce costs,...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • Turner Industries

    Turner Industries

    23 days ago

    It customer service representative - baton rouge, la

    Turner Industries is a fully diversified industrial contractor. We help move the world forward by providing responsive, innovative solutions designed to increase plant production, reduce costs,...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • Extra Space Storage

    Extra Space Storage

    23 days ago

    Assistant store manager

    The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • Campus Federal Credit Union

    Campus Federal Credit Union

    23 days ago

    Help desk technician

    Join Our Team At Campus Federal, our mission is to enhance the lives of our members and the communities we serve. We're looking for a customer-focused Help Desk Technician to provide exceptional...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • Goodyear

    Goodyear

    23 days ago

    Assistant service manager - baton rouge, la

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paces work...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • Sparkhound, LLC

    Sparkhound, LLC

    24 days ago

    It tier 1 support specialist - part time

    At Sparkhound, we are dedicated to delivering exceptional IT support services to our healthcare clients. We pride ourselves on our commitment to excellent customer service and technical expertise. We...

    onsite, Baton Rouge, LA, United States
    Part TimeJunior (<2 years)
  • Free People

    Free People

    a month ago

    Free people assistant store manager

    Location This position is located at 10000 Perkins Rowe, Baton Rouge, Louisiana, 70810 United States Role Summary The Assistant Store Manager supports the selling, service, and operations of the...

    onsite, Baton Rouge, LA, United States
    $42k/yrFull TimeJunior (<2 years)
  • Lockstep Technology Group

    Lockstep Technology Group

    a month ago

    Service delivery manager

    Service Delivery Manager About Lockstep At Lockstep, we believe great technology isn’t just about infrastructure—it’s about impact. We partner with organizations to deliver innovative, secure, and...

    onsite, Baton Rouge, LA, United States
    Full TimeMiddle (2-4 years)

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