Company Overview for Formosa Plastics Corporation, U.S.A.

Founded in 1978, Formosa Plastics Corporation, U.S.A. (Formosa Plastics) is a growing, vertically-integrated supplier of plastic resins and petrochemicals. With annual revenues of more than $5 billion, we employ over 2,800 people who operate 20 production units in six business divisions - Olefins, Polyolefins, Vinyl, Specialty Polyvinyl Chloride, Chlor-Alkali, and Oil & Gas.

Formosa Plastics offers a full line of polyvinyl chloride, polyethylene and polypropylene resins, caustic soda and other petrochemicals that deliver the consistency, performance and quality that customers demand. We market our polypropylene and polyethylene resins under the Formolene® tradename; we market our suspension PVC and specialty (dispersion) PVC resins under the Formolon® tradename. We also produce and sell caustic soda, ethylene dichloride, commercial bleach and hydrochloric acid.

We are committed to supplying the highest quality products and services to our customers, providing a safe and healthy workplace for our employees and contributing to the quality of life in the communities where we operate. This commitment is made possible through our dedicated people, consistent products, continued protection of the environment and ongoing investments in new product development, quality control systems and safe, modern and energy-efficient production facilities.

Formosa Plastics is a privately held company headquartered in Livingston, New Jersey. Our core business, producing plastic resins and petrochemicals, takes place at three wholly-owned chemical manufacturing subsidiaries located in Delaware City, Delaware, Baton Rouge, Louisiana and Point Comfort, Texas.

Position Overview

We are seeking an entry-level Help Desk / Junior Systems Administrator to provide technical support to employees and assist with day-to-day IT operations. This role is ideal for someone who enjoys troubleshooting, helping others, and developing hands-on experience with computers, networks, and business systems.

Key Responsibilities

• Respond to support requests through the ticketing system, phone, email, and in person.
• Troubleshoot hardware, software, printer, connectivity, and account access issues.
• Set up, configure, and maintain desktops, laptops, mobile devices, and peripherals.
• Assist with employee onboarding and offboarding, including equipment setup and account changes.
• Support Windows, Microsoft 365, and common business applications.
• Assist with user accounts, permissions, and password resets in Active Directory or Microsoft Entra ID.
• Help monitor system health, apply updates, and review backup results under supervision.
• Maintain accurate support documentation, equipment inventory, and troubleshooting guides.
• Follow security procedures and escalate complex issues to senior IT staff.

Required Qualifications

• High school diploma or equivalent.
• Foundational knowledge of computer hardware, Windows, and basic networking concepts.
• Strong communication, customer service, and problem-solving skills.
• Ability to follow procedures, document work, and manage competing priorities.
• Willingness to learn new technologies and ask for help when needed.

Preferred Qualifications

• Coursework, an associate degree, or technical training in IT or a related field.
• Internship, volunteer, school lab, or personal project experience with technical support.
• Familiarity with Microsoft 365, Active Directory, remote support tools, or ticketing systems.
• CompTIA A+, Network+, or similar certification, completed or in progress.

Experience

No prior professional IT experience required. Relevant education, certifications, and hands-on projects are welcome.

Check Out Our Benefits

Health Coverage and Perks

• Excellent medical, dental, and vision insurance plans
• Flexible spending accounts for health, dependent care
• Short-term Disability
• Long-term Disability
• Group Term Life, Dependent and Supplemental Life Insurance
• Tuition Reimbursement

Work/Life Balance

• 10 Paid Holidays
• Paid Time Off for a balanced life (Vacation, Sick and Personal Time)
• FlexTime Available

Competitive Compensation

Competitive salary, incentive/bonus, 401(k) plan with company match, Cash Balance, Pension Plan