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  5. Onsite It Support Manager jobs in Augusta, Georgia, USA

Onsite It Support Manager jobs in Augusta, Georgia, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

On-Site IT Support Manager: Exciting Opportunities in Augusta, GA

Augusta's growing business scene continues to create opportunities for organized, technically skilled professionals who can keep daily operations running smoothly. This on-site role offers 138 open positions for candidates ready to lead help desk teams, manage infrastructure, and ensure dependable technology support across the workplace. Employers throughout the area are actively hiring, making now an excellent time to explore IT support manager jobs in Augusta.

Strong candidates typically bring hands-on experience with network administration, ticketing systems, and hardware and software troubleshooting, along with solid leadership and communication abilities. Employers value professionals who can manage service level agreements, coordinate vendor relationships, and mentor support staff while applying sound cybersecurity practices. Familiarity with ITIL frameworks and cloud platforms adds further appeal, giving organizations more confidence when they decide to hire an IT support manager for long-term technical leadership.

On-site work in Augusta means close daily collaboration with staff, department heads, and vendors to resolve technical issues quickly and keep systems reliable. This hands-on setup fits well within the region's healthcare, manufacturing, and government sectors, where local companies continue posting new roles to strengthen internal technology teams. As Georgia's job market expands, demand for capable leadership in this field remains steady and promising.

If you're ready to take the next step in your career, now is a great time to check out current IT support manager vacancies available through Global Work AI. Whether you're an experienced leader or building toward this role, apply today and connect with rewarding opportunities in Augusta, Georgia.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Augusta?

    In Augusta, Georgia, compensation for an it support manager typically falls around the mid-$70,000s to low-$100,000s, depending on company size, industry, and scope of responsibility. Local pay can shift with healthcare, manufacturing, defense, and public-sector employers that need dependable onsite support leadership. Candidates overseeing teams, budgets, or service desks often earn more than individual contributors. To gauge a fair offer, compare current Augusta listings with broader Georgia salary data and factor in benefits, overtime expectations, and certification bonuses.
  • What skills and certifications are required for an it support manager job?

    Employers usually look for a mix of technical depth and people management. Strong troubleshooting, Windows and macOS support, networking basics, ticketing systems, and vendor coordination are common expectations for an it support manager role. Soft skills matter too, especially communication, prioritization, and calm decision-making in an on-site environment. Certifications such as CompTIA A+, Network+, Security+, ITIL, or Microsoft credentials can strengthen a profile in Augusta and across Georgia. Reviewing local postings can help you match your background to the most valued skill set.
  • What are the main responsibilities of an on-site it support manager?

    Day-to-day work often centers on keeping technology available for staff in a physical workplace. An on-site it support manager usually leads help desk operations, assigns tickets, manages escalations, tracks hardware and software issues, and coordinates with network or security teams when problems affect users in Augusta. The role may also include onboarding devices, documenting procedures, supervising technicians, and maintaining service levels. In Georgia workplaces, this position is often tied to uptime, user satisfaction, and clear communication with nontechnical teams, so it helps to review how duties vary by employer.
  • What does the hiring process usually look like for an it support manager position in Augusta?

    Most Augusta employers follow a structured process that starts with a resume screen and a recruiter or hiring manager call. Next, candidates may complete technical questions, a scenario-based interview, or a panel meeting with IT leadership and operations staff. For an it support manager, some companies also ask for examples of incident handling, team coaching, or service-improvement work. Background checks and reference calls are common in Georgia, especially for roles with access to sensitive systems. Checking each employer’s timeline can help you prepare for the next stage.
  • What experience do employers in Georgia look for in an it support manager candidate?

    Hiring teams in Georgia usually prefer candidates with several years of hands-on support experience plus time leading people or projects. For an it support manager opening, that often means supervising a help desk, resolving escalations, working with Microsoft 365 or endpoint tools, and improving service metrics. In Augusta, employers may value exposure to healthcare, education, logistics, or government systems, where reliability and documentation matter. Experience with training staff, managing inventory, and supporting remote or hybrid users can also stand out. Comparing similar roles can show which background is strongest.
  • How do I advance my career from it support manager to IT director or IT operations manager?

    Moving up usually requires shifting from daily troubleshooting to broader planning and business leadership. To grow from an it support manager into an IT director or IT operations manager path, build experience with budgeting, vendor management, strategy, cybersecurity, and process improvement. In Augusta and across Georgia, employers often look for leaders who can tie technology decisions to uptime, cost control, and service quality. Earning advanced certifications, mentoring staff, and leading cross-functional projects can strengthen your case. Reviewing senior-level postings can help identify the next skill gaps to close.
  • What interview questions are commonly asked for an it support manager job?

    Candidates can expect questions that test both technical judgment and leadership style. Common topics for an it support manager interview include how you handle high-priority outages, coach a struggling technician, set support metrics, and balance user needs with policy. In Augusta, employers may also ask about onsite support coordination, device rollouts, ticket escalation, and communication with executives or department heads. Behavioral prompts are frequent, so use specific examples with measurable outcomes. Practicing answers around incident response, team development, and process improvement can make it easier to compare offers later.

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138 jobs found

  • MAU

    MAU

    Today

    It help desk technician

    Summary/Objective The Customer Service Representative will professionally handle incoming inquiries from employees to ensure issues are resolved promptly and thoroughly. The representative will...

    onsite, Augusta, GA, United States
    Full TimeJunior (<2 years)
  • Cherry Bekaert

    Cherry Bekaert

    3 days ago

    Data support coordinator

    Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services...

    onsite, Alpharetta, GA, United States
    $36k – $48k/yrFull TimeJunior (<2 years)
  • Community Choice Financial Family of Brands

    Community Choice Financial Family of Brands

    4 days ago

    Assistant store manager

    Your Opportunity As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership...

    onsite, Augusta, GA, United States
    $32k/yrFull TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    6 days ago

    Assistant manager-ann

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic...

    onsite, Augusta, GA, United States
    Full TimeNo Skills
  • SALVATION ARMY

    SALVATION ARMY

    6 days ago

    Membership & guest services coordinator (7990)

    Job Details Job Location: GA-AUK Augusta Kroc - AUGUSTA, GA 30904 Position Type: Full Time Regular Salary Range: $15.50 Job Category: Recreation This position is responsible for: Coordinate...

    onsite, Augusta, GA, United States
    $31k/yrFull TimeJunior (<2 years)
  • Jiffy Lube - Allied Automotive Group (GA)

    Jiffy Lube - Allied Automotive Group (GA)

    8 days ago

    Assistant store manager

    Job Title: Assistant Store Manager Employment Type: Full-Time / Part-Time (Non-Exempt) The Opportunity: Our Jiffy Lube Assistant Store Managers play a critical role in driving daily operations,...

    onsite, Augusta, GA, United States
    Part TimeNo Skills
  • Ulta Beauty, Inc.

    Ulta Beauty, Inc.

    11 days ago

    Experience manager

    OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts....

    onsite, Augusta, GA, United States
    Full TimeJunior (<2 years)
  • Five Below

    Five Below

    12 days ago

    Customer experience manager

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Augusta, GA, United States
    $30k/yrFull TimeJunior (<2 years)
  • Carters Inc.

    Carters Inc.

    12 days ago

    Sales manager (part time)

    If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As a Part Time Sales...

    onsite, Augusta, GA, United States
    Part TimeEntry with Degree
  • Community Management Associates

    Community Management Associates

    12 days ago

    Cma assistant community manager

    Position Purpose: The On-Site Assistant Property Manager reports to the Property Manager and management agent and receives all directions from the management agent. The On-Site Assistant Property...

    onsite, Augusta, GA, United States
    $34k – $40k/yrPart TimeJunior (<2 years)
  • Take 5 Car Wash

    Take 5 Car Wash

    17 days ago

    Team member

    Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started,...

    onsite, Augusta, GA, United States
    Part TimeJunior (<2 years)
  • Leslie's

    Leslie's

    17 days ago

    Assistant manager

    DIVE IN TO A NEW CAREER WITH LESLIE'S: Leslie’s pool supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce,...

    onsite, Augusta, GA, United States
    $30k – $34k/yrFull TimeJunior (<2 years)
  • Union Agener

    Union Agener

    18 days ago

    It support technician

    Position Description, Functions, Duties and Tasks: Provide 24/7 expert support as appropriate Participate in audits, inspection, and readiness activities Local Helpdesk support Workstation and IT...

    onsite, Augusta, GA, United States
    Full TimeJunior (<2 years)
  • ADP

    ADP

    18 days ago

    Implementation specialist - general ledger/reporting

    ADP is hiring a Client Onboarding Specialist. Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you a continuous learner who embraces...

    onsite, Augusta, GA, United States
    Full TimeJunior (<2 years)
  • Dollar Tree Stores

    Dollar Tree Stores

    19 days ago

    Assistant manager i

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, Augusta, GA, United States
    Part TimeNo Skills
  • Absolute Storage Management

    Absolute Storage Management

    19 days ago

    Part time floating assistant manager - storage property

    Job Title: Floating Assistant Manager aka Client Happiness Hero & Master of Multitasking Schedule: Approximately 24 hours a week, floating between our 3 properties; 8 hours at Attic Nook, 8 hours at...

    onsite, Augusta, GA, United States
    Part TimeNo Skills
  • Textron

    Textron

    20 days ago

    2027 customer experience manager

    As a Textron employee, you’ll take on meaningful work from day one—contributing to real projects and collaborating with experienced team members across the business. This entry-level opportunity is...

    onsite, Augusta, GA, United States
    Full TimeJunior (<2 years)
  • ADP

    ADP

    24 days ago

    Client support specialist - current gen

    ADP is hiring a Client Support Specialist. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning...

    onsite, Augusta, GA, United States
    Full TimeMiddle (2-4 years)
  • ADP

    ADP

    25 days ago

    Implementation specialist

    ADP is hiring a Client Onboarding Specialist. Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you a continuous learner who embraces...

    onsite, Augusta, GA, United States
    Full TimeJunior (<2 years)
  • ADP

    ADP

    25 days ago

    Sr. manager, service essential time & attendance

    ADP is hiring a Manager II, Technical Support. The Manager of Technical Support manages the daily activities of the Specialty Service Department (PC Technical Support or TLM) ensuring that...

    onsite, Augusta, GA, United States
    Full TimeSenior (5+ years)

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