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  3. IT Support Manager

Onsite It Support Manager jobs in Florida, USA

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Aug 23, 2025

IT Support Manager, On-Site — Florida Opportunity Awaits

Florida businesses are actively seeking a skilled it support manager to lead technical teams and ensure seamless IT operations across growing organizations. This on-site position offers 500+ open positions for professionals ready to take charge of help desk operations, infrastructure support, and end-user satisfaction. With technology needs expanding across the state, this is an excellent time to explore it support manager jobs in Florida.

The ideal candidate brings strong troubleshooting abilities, experience managing help desk teams, and a solid understanding of network systems, hardware, and software support. Proficiency in ticketing systems, ITIL best practices, and vendor management is highly valued, along with excellent communication skills for coordinating between technical staff and business stakeholders. Leadership experience is essential, as this role involves mentoring support staff and driving continuous improvement in service delivery across the organization.

On-site work remains the standard for it support manager positions in Florida, where hands-on presence ensures faster issue resolution and closer collaboration with cross-functional teams. Employers across the state, from healthcare to finance sectors, continue to hire a it support manager to strengthen internal IT capabilities amid growing digital infrastructure demands. The regional job market shows steady growth, reflecting increased investment in reliable, locally managed technical support teams.

If you're ready to advance your career and lead impactful IT initiatives, now is the perfect moment to explore current it support manager vacancies. Global Work AI connects motivated professionals with employers seeking dependable technical leadership. Discover opportunities that match your expertise and take the next step toward a rewarding role in IT support management today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Florida?

    In Florida, compensation for an IT support manager typically falls around the mid-$80,000s to low-$110,000s a year, depending on company size, industry, and scope. Larger employers in Miami, Tampa, Orlando, and Jacksonville may offer higher pay, especially when the role includes team leadership or broader infrastructure duties. Benefits, bonus potential, and on-call expectations can also affect total value. To gauge a realistic range, compare current Florida listings and note whether the position sits closer to help desk leadership or full IT operations management.
  • What skills and qualifications are required for an IT support manager role?

    Employers usually look for a mix of technical depth and people management ability. A strong candidate for an IT support manager role often has a bachelor’s degree or equivalent experience, plus proven success leading support teams, handling escalations, and improving service quality. In Florida, many organizations also value certifications such as ITIL, CompTIA A+, Network+, or Microsoft credentials. Soft skills matter just as much: communication, coaching, prioritization, and calm problem-solving are essential when supporting staff in a busy office setting. Reviewing current postings can help you match your background to local expectations.
  • What are the main responsibilities of an IT support manager in an on-site office environment?

    Day to day, the job centers on keeping employees productive and systems available across a physical workplace. An on-site office-based IT support manager oversees help desk operations, assigns tickets, monitors response times, and resolves hardware, software, and network issues quickly. The role also includes coordinating workstation setup, managing printers and conferencing equipment, supporting user access, and working with vendors or internal teams during outages. In Florida offices, this often means balancing routine support with urgent, face-to-face troubleshooting. Understanding these duties can help you compare the role with related IT leadership jobs.
  • What does the hiring process typically look like for an IT support manager position?

    Most employers start with a recruiter or hiring manager screen, followed by interviews that test both technical judgment and leadership style. For an IT support manager role in Florida, the process may include questions about ticketing systems, team supervision, incident handling, and customer service under pressure. Some companies also ask for a case study, situational exercise, or panel interview with IT and operations leaders. Background checks and reference calls are common before an offer. Since timelines vary by organization, it helps to review several listings and prepare examples that show measurable results.
  • What experience is usually needed to become an IT support manager?

    Most employers expect several years in technical support before moving into management. A common path is starting in help desk, desktop support, or systems administration, then leading projects or mentoring junior staff. In Florida, many postings for an IT support manager ask for five or more years of hands-on experience, with at least some time spent supervising people or coordinating service delivery. Experience in a busy office environment can be especially useful because it builds troubleshooting speed and stakeholder communication. Comparing entry-level and senior support roles can clarify the experience gap.
  • What systems, tools, and technologies should an IT support manager be familiar with?

    A strong background in common business IT platforms is usually expected. That includes ticketing tools such as ServiceNow, Jira Service Management, or Zendesk; endpoint management software; Microsoft 365 or Google Workspace; and standard Windows and macOS support. Many Florida employers also want familiarity with Active Directory, VPNs, printers, remote access tools, inventory tracking, and basic networking concepts. In an on-site setting, experience with conference room AV systems and hardware lifecycle management can be a plus. Checking job ads will show which tools matter most for each employer.
  • What career growth opportunities are available after working as an IT support manager?

    This role can lead to several stronger leadership paths, especially for professionals who enjoy operations and team development. Common next steps include IT operations manager, service desk manager, infrastructure manager, or director-level support leadership. Some people move toward cybersecurity, systems administration, or cloud operations after building broader technical oversight. In Florida, larger organizations often provide room to grow into regional or enterprise-level roles, while smaller firms may offer faster responsibility increases. Looking at related openings can help you map out the skills needed for your next move.

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500+ jobs found

  • University of South Florida

    University of South Florida

    a day ago

    Customer care manager

    The Customer Care Manager is a professional service role which requires strong organizational and customer service skills. The Customer Care Manager will serve as a key operational leader within the...

    onsite, Sarasota-Manatee, FL, United States
    Full TimeLead / Manager
  • SES Space & Defense

    SES Space & Defense

    8 days ago

    Technician, pmo satops

    Who We Are: At SES Space & Defense, we deliver secure, resilient connectivity and integrated space solutions for customers operating in the world’s most demanding environments. As part of SES S.A., a...

    onsite, MacDill AFB, FL, United States
    Full TimeSenior (5+ years)
  • MANTECH

    MANTECH

    8 days ago

    Client support technician

    DESCRIPTION & REQUIREMENTS Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we’ve been a trusted...

    onsite, Eglin AFB, FL, United States
    Full TimeJunior (<2 years)
  • Air National Guard Units

    Air National Guard Units

    9 days ago

    Itspec (sysadmin)(title 32)

    Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a ITSPEC (SYSADMIN)(TITLE 32), Position Description Number D1618P01 and is part of the FL HQ...

    onsite, Tyndall AFB, FL, United States
    $57k/yrFull TimeJunior (<2 years)
  • Delan Associates, Inc

    Delan Associates, Inc

    12 days ago

    Network management #007

    Delan Associates, Inc. is seeking candidates for Network Management located in the Tallahassee, FL area for ongoing job opportunities. Please submit a copy of your resume and select the JOB NUMBER(S)...

    onsite, Tallahassee, FL, United States
    Full TimeLead / Manager
  • Ottimate

    Ottimate

    12 days ago

    It support specialist (in-office)

    About Ottimate Ottimate is an AI-powered AP [Accounts Payable] automation platform that empowers finance teams to reduce costs, prevent overpayments, detect fraud, and enforce policy compliance...

    onsite, Tampa, FL, United States
    $55k – $65k/yrFull TimeJunior (<2 years)
  • FAAC Technologies

    FAAC Technologies

    12 days ago

    Technical support specialist

    Technical Support Specialist Position Summary The primary responsibility of the Technical Support Specialist is to provide exceptional technical support to customers via phone and email, with a...

    onsite, Rockledge, FL, United States
    Full TimeJunior (<2 years)
  • Avis Budget Group

    Avis Budget Group

    12 days ago

    Manager trainee - premium customers

    Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as a Manager Trainee for our premium customers and embark on a dynamic...

    onsite, Fort Lauderdale, FL, United States
    Full TimeEntry with Degree
  • Vincentian CARES

    Vincentian CARES

    12 days ago

    It specialist i

    MISSION STATEMENT: To transform lives through love and service. SUMMARY: This position is responsible to assist in the daily operations of the Information Technology (IT) department. Conduct...

    onsite, St. Petersburg, FL, United States
    Full TimeJunior (<2 years)
  • Napleton Florida

    Napleton Florida

    12 days ago

    Vip manager

    The Ed Napleton Automotive Group is looking for our next VIP Manager . This is an exciting opportunity in a growing, fast-paced industry. The VIP Manager will be responsible for assisting customers...

    onsite, Lake Park, FL, United States
    Full TimeJunior (<2 years)
  • Immediate Office of the Chief of Naval Operations

    Immediate Office of the Chief of Naval Operations

    13 days ago

    It specialist (cust spt)

    Summary This is a public notice flyer to notify interested applicants of anticipated vacancies through the Certain Personnel/Modified Direct Hire Authority. Applications will not be accepted through...

    onsite, Great Lakes, IL, United States
    $90k/yrFull TimeJunior (<2 years)
  • All Kingspan and Affiliate Companies

    All Kingspan and Affiliate Companies

    15 days ago

    It service desk technician

    Kingspan Americas is part of Kingspan Group, a global leader in high-performance insulation and building envelope solutions. With operations in more than 80 countries, the Group is committed to...

    onsite, Deland, FL, United States
    Full TimeMiddle (2-4 years)
  • MANTECH

    MANTECH

    15 days ago

    Enterprise service desk remote support technician

    DESCRIPTION & REQUIREMENTS Shape the future of defense with MANTECH ! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we’ve been a trusted...

    onsite, Doral, FL, United States
    Full TimeSenior (5+ years)
  • General Dynamics Information Technology

    General Dynamics Information Technology

    16 days ago

    Lead coalition support service desk

    Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support...

    onsite, MacDill AFB, FL, United States
    $85k – $115k/yrFull TimeLead / Manager
  • Gulf Winds Credit Union

    Gulf Winds Credit Union

    16 days ago

    Msr i

    About Gulf Winds Gulf Winds Credit Union offers innovative financial tools that give our members freedom to live life with their finances under control. Since our founding in 1954, we have grown from...

    onsite, Pensacola, FL, United States
    Full TimeEntry with Degree
  • MANTECH

    MANTECH

    16 days ago

    Lead service desk technician, joint operations center watch

    DESCRIPTION & REQUIREMENTS Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we’ve been a trusted...

    onsite, Doral, FL, United States
    Full TimeLead / Manager
  • Allied World Assurance Company

    Allied World Assurance Company

    17 days ago

    Senior associate administrator, operations, service desk

    Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe...

    onsite, Atlanta, Georgia, United States
    Full TimeSenior (5+ years)
  • Saint Johns River State College

    Saint Johns River State College

    17 days ago

    It support technician (ft-pac)

    Position Summary The IT Support Technician provides technical assistance and support to students, faculty, and staff regarding computer hardware, software, and related technologies. This position...

    onsite, Palatka Campus, FL, United States
    $37k – $49k/yrFull TimeJunior (<2 years)
  • Chewy

    Chewy

    17 days ago

    It site support tech ii

    Job Description: Our Opportunity: We are seeking a highly motivated IT Site Support Technician II to join our IT Site Support team at our Corporate Headquarters in Plantation, FL. The Chewy IT Site...

    onsite, Plantation, FL, United States
    Full TimeMiddle (2-4 years)
  • Studio Three

    Studio Three

    17 days ago

    Assistant studio manager

    We are seeking an Assistant Studio Manager to join our growing team at our brand new Brickell location in Miami, FL. The Assistant Studio Manager is an outgoing, problem-solving, energetic individual...

    onsite, Miami, FL, United States
    Full TimeJunior (<2 years)
  • Star Catcher

    Star Catcher

    17 days ago

    It support technician

    Power the future of space at Star Catcher Star Catcher is building the first energy grid in space to power the orbital economy. Today’s spacecraft must generate all of their own power, which caps...

    onsite, Jacksonville, FL, United States
    Full TimeJunior (<2 years)
  • MANTECH

    MANTECH

    17 days ago

    Knowledge management it support specialist

    DESCRIPTION & REQUIREMENTS Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we’ve been a trusted...

    onsite, Doral, FL, United States
    Full TimeMiddle (2-4 years)
  • DEX Imaging

    DEX Imaging

    17 days ago

    Tier 1 help desk

    We are searching for a Tech Helpdesk Technician to provide technical support for a variety of MFP’s (multi-function printers) IT related software and hardware technologies. This position uses...

    onsite, Tampa, FL, United States
    Part TimeJunior (<2 years)
  • Lennar

    Lennar

    17 days ago

    Service desk analyst

    Join a Company that Empowers you to Build your Future The Onsite IT Technician I provides basic technical support for Lennar Associates. This role involves resolving hardware and software issues,...

    onsite, Miami, FL, United States
    Full TimeJunior (<2 years)
  • NORTHERN JET MANAGEMENT INC

    NORTHERN JET MANAGEMENT INC

    18 days ago

    Technical support representative

    Job Summary: Personal. Private. Authentic. From takeoff to touch down, Northern Jet offers a bespoke private air travel experience for the most discerning clients. Northern Jet’s elevated experience...

    onsite, Orlando, FL, United States
    Full TimeJunior (<2 years)
  • Bank of New York Mellon

    Bank of New York Mellon

    18 days ago

    Specialist ii, client service management

    We’re seeking a future team member for the role of Specialist II, Client Service Management , to join our International Clearance Client Service team. This role is located in Lake Mary, FL. In this...

    onsite, Lake Mary, FL, United States
    Full TimeEntry with Degree
  • Seaboard Marine

    Seaboard Marine

    18 days ago

    Service desk technician ii

    Long-term employment with opportunities for growth. Discover more about our organization, culture, and employee benefits by visiting this page. Explore life at Seaboard Marine:...

    onsite, Miami, FL, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    19 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • GE HEALTHCARE

    GE HEALTHCARE

    19 days ago

    Service manager

    Job Description Summary All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and...

    onsite, Miami, FL, United States
    Full TimeSenior (5+ years)
  • INSPYR Solutions

    INSPYR Solutions

    19 days ago

    It support analyst

    IT Support Analyst Location: Orlando, FL Duration: 12+ month contract Compensation: $20-26/hour Work Requirements: U.S. Citizen, GC Holders, or Authorized to Work in the U.S. Position Summary We are...

    onsite, Orlando, FL, United States
    $40k – $52k/yrFull TimeMiddle (2-4 years)
  • Quantum Computer Solutions, INC

    Quantum Computer Solutions, INC

    19 days ago

    Operations support technician

    We’re looking for a reliable, hands‑on team member who’s eager to learn, work hard, and grow. The Operations Support Technician supports day‑to‑day device and inventory operations, helping keep...

    onsite, Largo, FL, United States
    Full TimeEntry with Degree
  • Ashley Furniture Industries

    Ashley Furniture Industries

    19 days ago

    It service desk analyst

    Build Your Career with Ashley Our IT team combines a highly skilled workforce, the most advanced equipment available, and incredible computer optimization to create one of the most agile operations...

    onsite, Advance, NC, United States
    Full TimeJunior (<2 years)
  • CDW

    CDW

    21 days ago

    End user support specialist - ts/sci clearance- start date early 2027

    The Service Desk Analyst will provide Tier 1 and Tier 2 support for end-user incidents and service requests in a secure customer environment. This role is responsible for issue intake,...

    onsite, Satellite Beach, FL, United States
    $80k – $100k/yrFull TimeJunior (<2 years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • N

    Nuage Designs

    24 days ago

    Business systems manager

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    onsite, Miami, FL, United States
    $125k – $150k/yrFull TimeSenior (5+ years)
  • WESTWOOD PROFESSIONAL SERVICES INC

    WESTWOOD PROFESSIONAL SERVICES INC

    24 days ago

    It analyst i

    IT Analyst Westwood Professional Services, Inc. is seeking an IT Analyst to join our team. This role is responsible for the timely delivery of technical support services to the enterprise, in close...

    onsite, Lake Mary, FL, United States
    Full TimeEntry with Degree
  • BlueTeam

    BlueTeam

    25 days ago

    Technical support specialist

    Job Title: Technical Support Specialist Department: IT Reports To: Director of IT Location: In Office; Boca Raton, FL FLSA Status: Exempt SUMMARY: The Technical Support Specialist is responsible for...

    onsite, Boca Raton, FL, United States
    Full TimeMiddle (2-4 years)
  • Indian Rocks Church

    Indian Rocks Church

    a month ago

    Information technology technician

    The Information Technology Technician provides hands-on technology support for Indian Rocks Church and Indian Rocks Christian School. Reporting to the IT Director, this position helps maintain...

    onsite, Largo, FL, United States
    Full TimeJunior (<2 years)
  • C

    Canvas Inc.

    a month ago

    Senior it support

    Key Responsibilities Provide senior-level administration and technical support for Windows, Linux/UNIX, and other specialized RDT&amp;E computing environments. Configure, administer, maintain,...

    onsite, Eglin AFB, FL, United States
    Full TimeSenior (5+ years)
  • Five Below

    Five Below

    a month ago

    Part time support lead

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Jacksonville, FL, United States
    $31k/yrPart TimeLead / Manager

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