GW
Job search
Log inSign Up
  1. Onsite Jobs
  2. Connecticut
  3. New Haven
  4. IT Support Manager

Onsite It Support Manager jobs in New Haven, Connecticut, USA

Job type
Job type
Salary
Min. salary, $/year
Level
Level

Stop wasting hours
on applications

We find relevant roles, generate tailored resumes and cover letters, and apply automatically - you focus on interviews
Try it now
  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

Over 200,000 job seekers trust us

Diego Martínez
The AI tools here are outstanding. I found a job within a week of signing up, and the personalized job suggestions made the whole process effortless. I'm beyond impressed!
Feb 16, 2025
Brian Raine
I was skeptical, but this platform exceeded my expectations. The AI-driven resume builder helped me craft a professional resume. The auto-apply feature is a game-changer — saves so many tedious hours. I found a remote position eventually. Highly recommend Global Work AI.
Feb 16, 2025
Tomi Horvat
This site is amazing! The AI tools saved me so much time. I secured two contracts.
Feb 16, 2025
Elias Nyman
This platform is a must for anyone searching for freelance opportunities. The tools to optimize CVs and cover letters were invaluable. I've already referred a few friends because the results speak for themselves!
Feb 16, 2025
Ruben
This site has revolutionized the way I search for jobs. The AI-powered tools helped me polish my applications, and I've already signed a contract with a fast-growing tech startup as a part-time marketer.
Feb 16, 2025
Zayn
I was overwhelmed with my job search until I discovered GlobalWork. The AI CV builder helped me craft a standout resume, and I love that I can auto-apply to jobs without worrying about duplicates or scams. It feels good to know I'm only seeing verified listings.
Mar 9, 2025
Lena Kindler
My experience with Global Work AI has been fantastic. The platform tailors your resume and cover letter perfectly to each job description, making the whole application process so much easier. I even secured a job through the site and would recommend it to anyone looking.
Nov 24, 2025
Janos Kocsis
I am glad to have landed a job as an online tutor by using this Global Work platform. The CV builder was really helpful. I was also able to use the auto-apply feature, which saved me time. It is an ideal platform to look for remote jobs.
Nov 10, 2025
Andrea Martins
Global Work AI does a perfect job at collecting jobs that need people right away. The AI personalized my application for each role it applied to while passing the ATS compliance checks. I would highly recommend this service to other job seekers.
Aug 23, 2025

IT Support Manager, On-Site — New Haven, Connecticut Opportunity Awaits

New Haven organizations are actively seeking a skilled it support manager to lead technical teams and streamline help desk operations. This on-site role offers 54 open positions for professionals ready to make an immediate impact in a growing local tech scene. Companies across the region are prioritizing strong IT leadership to support expanding infrastructure needs.

The ideal candidate brings a blend of technical expertise and people management skills, including proficiency in ticketing systems, network troubleshooting, and hardware or software support. Strong communication abilities are essential, as this role requires coordinating between technical staff and non-technical stakeholders. Experience with ITIL frameworks, vendor management, and budget oversight will set candidates apart. Employers looking to hire a it support manager typically value someone who can balance hands-on problem-solving with strategic planning.

On-site work remains the standard for it support manager positions in New Haven, given the hands-on nature of hardware maintenance and in-person team supervision. Local businesses, healthcare institutions, and educational organizations continue to expand their IT departments, creating steady demand for experienced managers. The regional job market shows healthy growth, with employers offering competitive packages to attract top talent for these critical infrastructure roles.

If you're ready to advance your career, explore current it support manager jobs in New Haven through Global Work AI. Browse available it support manager vacancies and discover positions that match your experience and career goals. Global Work AI connects motivated professionals with employers seeking dependable IT leadership talent.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the typical IT support manager salary in New Haven?

    In New Haven, compensation for an IT support manager usually falls in the low- to mid-six-figure range, with pay shaped by team size, industry, and years of experience. Connecticut employers in healthcare, higher education, and professional services often benchmark against local market rates, so totals can shift with bonus eligibility and benefits. On-site roles may also reflect added responsibility for hands-on coordination. To gauge a fair offer, compare current postings in New Haven with nearby Connecticut tech operations and similar support leadership positions.
  • What qualifications are needed for an IT support manager role?

    Employers in Connecticut usually look for a bachelor’s degree in information technology, computer science, or a related field, plus several years in desktop support, help desk, or systems administration. For an IT support manager job in New Haven, practical experience leading service teams often matters as much as formal education. Certifications such as ITIL, CompTIA, or Microsoft credentials can strengthen an application, especially in structured environments. Reviewing local listings can help you see whether a company values certifications, industry background, or both.
  • What technical and leadership skills are required for this IT support manager job?

    A strong candidate needs a mix of troubleshooting depth and people management. Core technical skills often include Windows and macOS administration, ticketing systems, network basics, endpoint security, and user account management. On the leadership side, hiring teams in New Haven look for coaching, workforce planning, incident prioritization, and clear communication with nontechnical staff. Because this is an on-site IT support manager role, collaboration with internal departments and vendors matters too. Comparing job descriptions will show which tools and methods are most in demand locally.
  • What does an IT support manager do on a daily basis?

    Day to day, this position keeps service operations moving and helps users stay productive. Typical duties include assigning tickets, checking issue trends, reviewing escalations, monitoring response times, and making sure hardware or software problems are resolved quickly. In a New Haven office setting, the work may also involve walking the floor, coordinating device setup, and supporting meetings or onboarding. A good manager balances immediate fixes with process improvement, so it helps to look at examples of support workflows in similar companies.
  • How is the hiring process for an IT support manager position usually structured?

    The process often starts with a recruiter screen, followed by interviews with the hiring manager and key stakeholders from IT or operations. Many Connecticut employers add a technical discussion, a leadership-style interview, and sometimes a scenario-based exercise about outages, queue management, or team coaching. For an on-site position in New Haven, there may also be questions about presence, scheduling, and cross-team coordination. Candidates usually benefit from comparing interview stages across related management roles before they prepare examples of past results.
  • What career growth opportunities are available after working as an IT support manager?

    This background can open doors to broader operations and infrastructure leadership. Many professionals move into IT operations manager, service desk director, systems administration lead, or infrastructure manager roles after gaining experience in New Haven. In larger Connecticut organizations, the path can extend toward IT project management, cybersecurity operations, or even director-level technology leadership. Growth tends to depend on vendor oversight, process improvement, and budget exposure, so it is useful to study adjacent roles and the skills they request next.
  • What are the on-site expectations and working hours for an IT support manager in New Haven?

    Because this is an on-site role, regular presence at the New Haven workplace is usually expected for staff support, escalations, meetings, and hardware issues that cannot be handled remotely. Standard business hours are common, often around 8 a.m. to 5 p.m., but coverage needs can extend earlier or later during rollouts, outages, or onboarding periods. Some employers may ask for occasional after-hours availability. Checking current Connecticut postings will help you see how flexible each team is about scheduling and visibility.

Resources

  • Frequently asked questions
  • Contact us
  • Privacy policy
  • Money back policy
  • Terms of use

Top job offers

  • Data Analysis
  • Data Entry Clerk
  • Customer Service Rep
  • Human Resource
  • Marketing Manager
  • Customer Service Manager
  • Project Manager
  • Financial Manager
  • Account Manager
  • Operations
  • All remote job titles A–Z
Career Blog
  • AI for Job Seekers
  • Career Development
  • Cover Letters
  • Job Interviews
  • Job Search
  • Resume
  • Salary & Job Offers
  • Workplace
Top Companies
  • JPMorganChase
  • Starbucks
  • EY
  • Accenture
  • Capgemini
  • Allied Universal
  • Bosch
  • Citi
  • Aramark
  • Compass Group
GW
Copyright © 2026, Global Work AI
The names and logos of the companies mentioned are trademarks of their respective owners. Unless explicitly stated, these references are not intended to indicate any endorsement or affiliation with Global Work AI. By continuing to use the website, you agree to the Terms and Conditions and the Privacy Policy.
Copyright © 2026, Global Work AI

54 jobs found

  • Pritchard Industries

    Pritchard Industries

    Today

    Area manager

    Area Manager One of the largest Facility Maintenance providers in North America is Hiring! Pritchard Industries is a dynamic and innovative provider of comprehensive facility services, dedicated to...

    onsite, Hartford, CT, United States
    $50k – $60k/yrFull TimeJunior (<2 years)
  • A

    Apply for the Manager job

    Today

    Manager job

    Join Our Team as a Manager at Milkcraft - New Haven! At Milkcraft - New Haven, we’re passionate about creating unique and memorable experiences for our customers through our handcrafted ice cream and...

    onsite, New Haven, CT, United States
    $36k/yrPart TimeJunior (<2 years)
  • Compass Group

    Compass Group

    Today

    Food service utility (part time)

    Unidine is hiring immediately for a part time FOOD SERVICE UTILITY position. Location: Connecticut Mental Health Center - 34 Park Street, New Haven, CT 06519. Schedule: Part time schedule; Days and...

    onsite, New Haven, CT, United States
    $34k – $35k/yrPart TimeJunior (<2 years)
  • Medtronic

    Medtronic

    Today

    It manager, identity lifecyle and governance

    We anticipate the application window for this opening will close on - 14 Nov 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to...

    onsite, Boston, MA, United States
    $134k – $202k/yrFull TimeLead / Manager
  • Elevate Charter Schools

    Elevate Charter Schools

    Today

    Part-time student support & school culture associate | middle school | ecpa

    Position Title: Part-Time Student Support & School Culture Associate Location: Middle School | New Haven, CT Reports To: School Principal Employment Type: Part-Time | Up to 20 hours per week...

    onsite, New Haven, CT, United States
    $36k – $40k/yrFull TimeMiddle (2-4 years)
  • Michaels Stores

    Michaels Stores

    2 days ago

    Store sales associate

    Store - NEW HAVEN-MILFORD, CT Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout...

    onsite, New Haven, CT, United States
    $32k – $38k/yrPart TimeJunior (<2 years)
  • Columbus House

    Columbus House

    4 days ago

    Snofo outreach case manager

    Columbus House, Inc. Job Posting Position: SNOFO Outreach Case Manager Type: Full Time (32 hours/week), FLSA Non-Exempt, Non-Essential Company Overview & Mission: Columbus House opened its doors in...

    onsite, New Haven, CT, United States
    $51k – $55k/yrFull TimeJunior (<2 years)
  • The Community Builders

    The Community Builders

    5 days ago

    Assistant community manager

    About The Community Builders, Inc. Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real...

    onsite, New Haven, CT, United States
    $60k – $62k/yrFull TimeLead / Manager
  • The Connection

    The Connection

    6 days ago

    Case manager 1 - roger sherman house (new haven)18.5

    Job Details Job Location: 48 Howe Street New Haven Inc - New Haven, CT Position Type: Full Time Education Level: High School/GED Salary Range: $22.00 - $22.00 Hourly Job Shift: First Shift Job...

    onsite, New Haven, CT, United States
    $44k/yrFull TimeJunior (<2 years)
  • ASSA ABLOY

    ASSA ABLOY

    7 days ago

    Senior technical project manager - system integration

    Are you an experienced Technical Project Manager who thrives on leading complex product development and systems integration programs? If so, we may have the perfect opportunity for you! This position...

    onsite, New Haven, CT, United States
    $133k – $160k/yrFull TimeSenior (5+ years)
  • ASSA ABLOY

    ASSA ABLOY

    7 days ago

    Project manager- customer escalation

    Are you a Project Manager who thrives in high-visibility situations and enjoys leading cross-functional teams to resolve critical customer and field issues? If so, we may have the perfect opportunity...

    onsite, New Haven, CT, United States
    $104k – $125k/yrFull TimeLead / Manager
  • Ct Transit

    Ct Transit

    7 days ago

    Pt customer service & sales agent (new haven)

    Job Description Provides system-wide (Hartford, New Haven & Stamford) transit service information and sells monthly bus passes, tickets and other fare media to the public at the CT transit Customer...

    onsite, New Haven, CT, United States
    $42k/yrPart TimeJunior (<2 years)
  • Buckeye Partners

    Buckeye Partners

    9 days ago

    Assistant manager - operations

    Buckeye is the premier infrastructure and logistics provider for the world’s energy needs, both today and tomorrow. Since 1886, we have successfully navigated transitions in the way energy has been...

    onsite, New Haven, CT, United States
    Full TimeSenior (5+ years)
  • U-Haul

    U-Haul

    9 days ago

    Customer service representative

    This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 83 Water St, New Haven, Connecticut 06511...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • EssilorLuxottica Group

    EssilorLuxottica Group

    9 days ago

    Store manager- lencrafters new haven

    Requisition ID: 950935 Store #: 000807 LensCrafters Position: Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing...

    onsite, New Haven, CT, United States
    Full TimeLead / Manager
  • Einstein Bros Bagels

    Einstein Bros Bagels

    9 days ago

    Team member

    Brand: Bruegger's Bagels Breakfast with us, and dinner with your loved ones! At Bruegger’s, we’ve been kettle cooking our bagels and serving tradition you can taste for over 35 Years! We guarantee...

    onsite, New Haven, CT, United States
    $28k – $42k/yrFull TimeJunior (<2 years)
  • Regional Water Authority

    Regional Water Authority

    10 days ago

    Computer support specialist

    Our purpose is to make life better for people by delivering water for life. Our mission is to provide customer with high-quality water and services at a reasonable cost while promoting the...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • Cantina Hospitality

    Cantina Hospitality

    10 days ago

    Assistant general manager

    Company Summary Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • Mosaic

    Mosaic

    11 days ago

    Direct support associate (part time)

    Starting Wage: $20.16 Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind. If making a positive impact in the lives of...

    onsite, New Haven, CT, United States
    $41k/yrPart TimeJunior (<2 years)
  • TEKsystems

    TEKsystems

    12 days ago

    Customer service representative

    Customer Service Representative Description Summary of Position External liaison with Distributors, Wholesale Channels, Architects, DSS Sales and Contractors. You will be responsible for providing...

    onsite, New Haven, CT, United States
    $65k – $80k/yrFull TimeSenior (5+ years)
  • Chapel Haven Schleifer Center Inc

    Chapel Haven Schleifer Center Inc

    13 days ago

    Direct support professional-reach

    Dynamic Diversity – Caring Collaboration – Individual Integrity – Community Connection Direct Support Professional Part-Time New Haven, CT, US Requisition ID: 1797 Pay Rate: $21.60 per hour Schedule:...

    onsite, New Haven, CT, United States
    $44k/yrPart TimeMiddle (2-4 years)
  • Columbus House

    Columbus House

    13 days ago

    Psh case manager

    Job Posting: PSH Case Manager Company Overview & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the...

    onsite, New Haven, CT, United States
    $51k – $55k/yrFull TimeJunior (<2 years)
  • ASSA ABLOY

    ASSA ABLOY

    14 days ago

    Customer service support specialist

    At ASSA ABLOY, our mission is to make securely accessing the things in your life noticeably easier, without being noticeable. Our global teams work together to create products and services that add...

    onsite, New Haven, CT, United States
    $70k – $80k/yrFull TimeSenior (5+ years)
  • Columbus House

    Columbus House

    15 days ago

    Es resident support specialist/new haven

    Job Posting: Part-time 16hrs, FLSA Non-Exempt, Essential Resident Support Specialist VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested Company Overview & Mission Columbus...

    onsite, New Haven, CT, United States
    $37k/yrPart TimeJunior (<2 years)
  • Jackson Hewitt - CCT

    Jackson Hewitt - CCT

    16 days ago

    Client support associate

    Benefits: Earned Wage Access Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • AutoZone

    AutoZone

    17 days ago

    Retail sales associate – part time

    AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked...

    onsite, New Haven, CT, United States
    Part TimeJunior (<2 years)
  • TCC Wireless LLC

    TCC Wireless LLC

    17 days ago

    Tcc wireless - ct new haven - rsr - ft - t-mobile

    Full-Time Retail Sales Representative T-Mobile Premium Retailer – TCC Wireless Base pay and commission! The Retail Sales Representative (RSLSREP) enjoys a fast-paced and high energy environment. As...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • TCC Wireless LLC

    TCC Wireless LLC

    17 days ago

    Tcc wireless - ct new haven - rsr - pt - t-mobile.

    Part-Time Retail Sales Representative T-Mobile Premium Retailer – TCC Wireless Base pay and commission! The Retail Sales Representative (RSLSREP) enjoys a fast-paced and high energy environment. As...

    onsite, New Haven, CT, United States
    Part TimeJunior (<2 years)
  • General Purpose Consulting LLC

    General Purpose Consulting LLC

    17 days ago

    Executive assistant to the ceo

    Executive Assistant to the CEO Part-time and in person. Open to students at any New Haven area school. Front row on AI Most students use AI to finish assignments. A smaller group uses it to build...

    onsite, New Haven, CT, United States
    $40k/yrFull TimeNo Skills
  • M&T Bank

    M&T Bank

    20 days ago

    Teller - new haven, ct

    Overview: Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial...

    onsite, New Haven, CT, United States
    $38k – $56k/yrFull TimeJunior (<2 years)
  • Columbus House

    Columbus House

    20 days ago

    Family triage case manager

    Family Triage Case Manager Temporary Position: November 15, 2026 to April 15, 2027 Company Overview & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18...

    onsite, New Haven, CT, United States
    $51k – $55k/yrPart TimeJunior (<2 years)
  • Columbus House

    Columbus House

    20 days ago

    Family triage resident support specialist

    Job Posting: Seasonal Part Time and Per Diem Positions, FLSA Non-Exempt, Essential Family Triage Resident Support Specialist 2nd & 3rd shifts Seasonal: November 15, 2026 to April 15, 2027 Company...

    onsite, New Haven, CT, United States
    $38k/yrPart TimeJunior (<2 years)
  • Yale New Haven Health

    Yale New Haven Health

    20 days ago

    Patient experience ambassador

    Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect,...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • LORIS GIFTS INC

    LORIS GIFTS INC

    22 days ago

    Part-time sales associate

    Sales Associate – Lori’s Gifts At Lori’s Gifts, our mission is to bring comfort, joy, and connection to hospital communities. As a Sales Associate, you’ll be part of a compassionate team that serves...

    onsite, New Haven, CT, United States
    Part TimeJunior (<2 years)
  • ASSA ABLOY

    ASSA ABLOY

    22 days ago

    Product/program manager

    At ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that integrate into our users’ lives, simplifying their everyday routines and enhancing convenience. By...

    onsite, Berlin, CT, United States
    Full TimeMiddle (2-4 years)
  • Yale New Haven Health

    Yale New Haven Health

    22 days ago

    Service representative i

    Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect,...

    onsite, New Haven, CT, United States
    Part TimeJunior (<2 years)
  • Yale New Haven Health

    Yale New Haven Health

    23 days ago

    Case manager

    Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect,...

    onsite, New Haven, CT, United States
    Part TimeLead / Manager
  • B

    Believe In Me Empowerment

    24 days ago

    Case manager

    Benefits: Health insurance Paid time off 401(k) Dental insurance Free uniforms Training & development Vision insurance About the Role: Believe In Me Empowerment in New Haven, CT is looking for a...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • H

    Housing Authority Of The City Of New Haven

    24 days ago

    Manager of coordinated services

    SUMMARY The Manager of Coordinated Services is a non-union, exempt management position responsible for the strategic oversight, integration, and performance management of resident-centered supportive...

    onsite, New Haven, CT, United States
    $78k – $104k/yrFull TimeLead / Manager
  • Yale New Haven Health

    Yale New Haven Health

    25 days ago

    Instrument tech i

    Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect,...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)

10,000,000+ more jobs available!