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  3. IT Support Manager

Onsite It Support Manager jobs in Connecticut, USA

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IT Support Manager Jobs in Connecticut — On-Site Role with Growing Tech Teams

Connecticut's growing technology sector is fueling strong demand for skilled IT support manager on-site jobs, as businesses across the state modernize their infrastructure. Companies throughout Connecticut are actively hiring for 500+ open positions, seeking professionals who can lead help desk teams and ensure seamless technical operations. This on-site opportunity offers hands-on leadership in a collaborative environment.

Successful candidates typically bring a blend of technical expertise and leadership skills, including strong knowledge of help desk operations, network troubleshooting, and ITIL best practices. Employers seek an IT support manager who can mentor technicians, manage escalations, and coordinate with vendors while maintaining excellent communication with stakeholders. Familiarity with ticketing systems, Windows and Mac environments, and cybersecurity fundamentals is highly valued, along with the ability to prioritize tasks under pressure.

On-site IT support manager positions in Connecticut typically involve daily presence at corporate offices, data centers, or healthcare and finance facilities, where hands-on hardware troubleshooting and immediate team supervision are essential. The state's diverse economy, spanning insurance, manufacturing, and higher education, continues to drive steady demand for experienced IT leaders. Local employers increasingly value candidates capable of building resilient in-house technical teams when they hire an IT support manager.

If you're ready to advance your career, explore the latest IT support manager vacancies available through Global Work AI. Whether you're an experienced leader or ready to take the next step, this is an excellent time to connect with Connecticut employers seeking dedicated on-site talent. Discover how Global Work AI connects skilled professionals with rewarding opportunities today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average IT support manager salary in Connecticut?

    Pay for an IT support manager in Connecticut typically falls around the low- to mid-$100,000s, with higher offers in the Hartford, Stamford, and New Haven areas and for candidates who oversee larger teams or complex infrastructure. Statewide earnings can vary by employer size, industry, and years of experience, and benefits often add meaningful value beyond base salary. Information technology leadership roles in finance, healthcare, and manufacturing often sit near the top of the range. Review current listings and compare compensation with similar management positions to gauge where your background fits best.
  • What skills and qualifications are required for an IT support manager job?

    Employers usually look for a mix of technical depth and people leadership. Strong troubleshooting across Windows, macOS, networks, and common business applications is important, along with ticketing-system experience and solid incident handling. For an IT support manager role in Connecticut, hiring teams often expect a bachelor’s degree or equivalent experience, plus several years in desktop support, service desk, or systems administration. Communication, coaching, prioritization, and vendor coordination matter just as much as technical knowledge. Reading postings closely can help you match your background to the most requested requirements.
  • What are the main responsibilities of an IT support manager?

    Day-to-day work usually centers on keeping support operations efficient and reliable. An IT support manager leads help desk staff, sets service standards, tracks response times, and makes sure users get timely help with hardware, software, and access issues. In many Connecticut organizations, the role also includes escalation management, staff scheduling, asset oversight, and improving documentation or self-service tools. Some teams rely on this position to coordinate with security, networking, and application groups when larger problems appear. Comparing responsibilities across employers can show how broad the role may become.
  • What does the hiring process look like for an IT support manager role?

    Most employers begin with a resume review and a screening call to confirm leadership experience, technical fit, and work history in support environments. After that, candidates for an IT support manager position in Connecticut often move through one or two interviews, which may include situational questions, team-management scenarios, and discussion of service metrics. Some companies add a practical exercise or panel meeting with IT and operations leaders. Background checks and reference calls are common before an offer. Looking at recent postings can help you anticipate each stage and prepare examples that show results.
  • What are the typical working conditions for an on-site IT support manager in Connecticut?

    This role is usually based in an office, campus, hospital, or plant setting where direct hands-on support is needed. An on-site IT support manager in Connecticut may work standard business hours, but early starts, occasional after-hours coverage, and urgent response during outages are also common. The job can involve walking between departments, lifting or moving equipment, and balancing desk work with floor presence. Local employers in industries like healthcare, education, and manufacturing often expect visible leadership and quick coordination with staff. Reviewing listings can clarify schedule expectations and physical demands.
  • What career growth opportunities are available after working as an IT support manager?

    Experience in this role can open doors to larger leadership and technical operations positions. Many professionals move into IT director, service desk manager, desktop support manager, systems administrator, or infrastructure operations roles, depending on their strengths and additional training. In Connecticut, organizations with growing technology teams often value leaders who can improve service quality, budgeting, and cross-department coordination. Some people later transition into project management or IT operations leadership as they gain broader business exposure. Tracking job ladders in similar postings can help you plan the next step with more confidence.
  • What certifications can help candidates get hired for an IT support manager position?

    Certifications can strengthen a candidacy, especially when paired with real support leadership experience. Common choices for an IT support manager include CompTIA A+, Network+, and Security+, which signal solid technical foundations, plus ITIL Foundation for service management knowledge. Microsoft certifications, such as those tied to modern desktop and cloud administration, are also useful for many Connecticut employers. Project Management Professional or similar credentials can help when the role includes planning and process improvement. Choose credentials that match the systems in the job description, then compare them with current employer preferences.

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500+ jobs found

  • Infosys

    Infosys

    Today

    Team lead 4a - travelers

    Job Description: In this role, you will manage a team of executives in customer service operations. Main objective of the role will be to supervise the day-to-day delivery and performance of the...

    onsite, Hartford, CT, United States
    Full TimeLead / Manager
  • Michaels Stores

    Michaels Stores

    Today

    Full time sales and services manager

    Store - HART-MANCHESTER, CT The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role...

    onsite, Manchester, CT, United States
    $36k – $47k/yrFull TimeLead / Manager
  • Stafford Public Schools

    Stafford Public Schools

    a day ago

    It level one technician

    NON-CERTIFIED POSITION POSITION: IT Technician Full-time (40 hours per week) LOCATION: Districtwide REQUIREMENTS: High school diploma or equivalent. Genuine interest in technology and a strong...

    onsite, Stafford, CT, United States
    $45k – $55k/yrFull TimeEntry with Degree
  • Iberdrola

    Iberdrola

    2 days ago

    Manager - business support

    Job Summary Responsible for managing the financial and project reporting deliverables for CSRO including, but not limited, to the development of the annual CAPEX and External OPEX budgets, monthly...

    onsite, Boston, MA, United States
    $141k – $184k/yrFull TimeLead / Manager
  • General Dynamics Electric Boat

    General Dynamics Electric Boat

    2 days ago

    It facilities support supervisor

    Overview We are seeking an experienced, highly organized IT Telecom Infrastructure Supervisor to oversee the coordination, planning, and execution of technology infrastructure projects across all EB...

    onsite, Groton, CT, United States
    Full TimeLead / Manager
  • Opus

    Opus

    2 days ago

    Network/systems support technician

    Company Overview Opus Inspection, Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Service industry. Our mission is to make the world a cleaner and safer...

    onsite, East Granby, CT, United States
    $65k – $69k/yrFull TimeMiddle (2-4 years)
  • Saisystems Health

    Saisystems Health

    2 days ago

    Ehr support manager

    Job Summary: Saisystems Digital is seeking an experienced Support Manager to lead and oversee our EHR and client Support Specialists team in Shelton, CT. This role is responsible for ensuring...

    onsite, Shelton, CT, United States
    Full TimeLead / Manager
  • Valley Tool and Manufacturing

    Valley Tool and Manufacturing

    4 days ago

    It tech ii

    About Us We are a precision tooling and manufacturing company based in Milford, Connecticut, specializing in tooling, precision components, and manufacturing solutions. We support a range of...

    onsite, Milford, CT, United States
    Full TimeJunior (<2 years)
  • Schomp Automotive Group

    Schomp Automotive Group

    5 days ago

    It help desk technician level i

    Job Description: Location: 555 N Bourne Cir, Farmington, UT 84025 Employment Type: Full Time Pay Range: $22.00 - $27.00 per hour The job posting will be available until November 3rd, 2026. At Schomp,...

    onsite, Farmington, CT, United States
    $44k – $54k/yrFull TimeEntry with Degree
  • Coretelligent

    Coretelligent

    6 days ago

    Client support engineer ii - stamford

    Candidate must be located in or near the Stamford, Greenwich CT Area At Coretelligent, we take ownership of the technology our clients rely on every day. We partner with growing, highly regulated...

    onsite, Stamford, CT, United States
    $80k – $90k/yrFull TimeMiddle (2-4 years)
  • Hubbell Incorporated

    Hubbell Incorporated

    6 days ago

    Mfg support specialist

    Job Overview The Mfg Support Specialist is responsible for leading and supporting technical service initiatives while providing high-quality support to customers and internal stakeholders. This role...

    onsite, Shelton, CT, United States
    Full TimeMiddle (2-4 years)
  • C

    City of Groton

    6 days ago

    It support specialist ii

    A detailed JOB DESCRIPTION is available for your review. To apply for this position, please go to INDEED APPLICATION . The City of Groton has an opening in our Utilities – Information Technology...

    onsite, Groton, CT, United States
    $61k – $70k/yrFull TimeJunior (<2 years)
  • InterCommunity Health Care

    InterCommunity Health Care

    7 days ago

    Residential support specialist - tues - sat, 7:00 am - 3:30 pm

    We Did It Again! InterCommunity is a 2025 Healthcare Top Workplaces Winner! VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025! Join a Mission That Matters InterCommunity,...

    onsite, Hartford, CT, United States
    Full TimeJunior (<2 years)
  • Easton, Redding, Region 9

    Easton, Redding, Region 9

    8 days ago

    It support technician

    Salary & Benefits: In accordance with the non-certified staff collective bargaining agreement. Position Summary: The IT Support Technician provides essential technical assistance to students,...

    onsite, Redding, CT, United States
    Full TimeJunior (<2 years)
  • Automated Business Solutions

    Automated Business Solutions

    9 days ago

    Managed it services level i technician

    We're Hiring: Managed IT Services Level 1 Technician Location: Southington, CT office – In Office/On-site Department: IT Support Team Reports to: IT Manager Automated Business Solutions is proud to...

    onsite, Southington, CT, United States
    Full TimeJunior (<2 years)
  • Hubbell Incorporated

    Hubbell Incorporated

    9 days ago

    Engineering product specialist

    Job Overview Reporting to C&I Engineering Manager, the Technical Support Coordinator is an interesting and multi-faceted role with the opportunity to develop responsibilities for functions of the...

    onsite, Shelton, CT, United States
    Full TimeJunior (<2 years)
  • Bozzuto's Inc.

    Bozzuto's Inc.

    9 days ago

    Adams customer service manager - deep river

    Position Overview: As the Customer Service Manager, you will lead and oversee the customer service team, ensuring exceptional service delivery and customer satisfaction. You will be responsible for...

    onsite, Deep River, CT, United States
    $50k/yrFull TimeJunior (<2 years)
  • Regional Water Authority

    Regional Water Authority

    10 days ago

    Computer support specialist

    Our purpose is to make life better for people by delivering water for life. Our mission is to provide customer with high-quality water and services at a reasonable cost while promoting the...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • A

    Apply for the Help Desk Technician job

    12 days ago

    Help desk technician job

    Join Our Team as a Help Desk Technician at Peter T Surapine & Co! Looking to kickstart your career in a dynamic and rewarding environment? Peter T Surapine & Co, a trusted name in residential...

    onsite, Enfield, CT, United States
    $65k – $69k/yrFull TimeJunior (<2 years)
  • Boys and Girls Village INC

    Boys and Girls Village INC

    13 days ago

    It support specialist

    Description I. PURPOSE/FUNCTION OF THE PROGRAM The Information Technology (IT) function at BGV serves as the critical backbone of all organizational operations, ensuring that staff have timely and...

    onsite, Milford, CT, United States
    Full TimeJunior (<2 years)
  • O

    Opportunites

    13 days ago

    Assistant manager

    As a Direct Support Professional (DSP) the primary job responsibility is, “helping persons with disabilities to find happiness in their own homes, in their personal relationships and as contributing...

    onsite, Torrington, CT, United States
    Full TimeEntry with Degree
  • Endava

    Endava

    14 days ago

    Junior service desk agent

    Company Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry...

    onsite, Hartford, CT, United States
    $40k – $45k/yrFull TimeJunior (<2 years)
  • AQR

    AQR

    14 days ago

    Application support engineer

    About AQR Capital Management AQR is a global investment firm built at the intersection of financial theory and practical application. We strive to deliver concrete, long-term results by looking past...

    onsite, Greenwich, CT, United States
    $110k/yrFull TimeJunior (<2 years)
  • alts| Alteration Specialists + LABEL

    alts| Alteration Specialists + LABEL

    15 days ago

    Studio experience manager (greenwich, ct)

    Studio Experience Manager Location: Greenwich, CT Schedule: In Studio | Monday–Saturday (Monday–Friday: 10:00 AM–7:00 PM | Saturday: 10:00 AM–6:00 PM) Compensation: $70,000 About the Role At Alts,...

    onsite, Greenwich, CT, United States
    $70k/yrFull TimeLead / Manager
  • Ruchman and Associates, Inc.

    Ruchman and Associates, Inc.

    16 days ago

    It specialist supporting uscg

    Ruchman and Associates, Inc. is seeking an IT Specialists to support the National Coast Guard Museum, in authorized museum information technology, gallery systems, theater systems, public-facing...

    onsite, New London, CT, United States
    Full TimeMiddle (2-4 years)
  • Harc Inc

    Harc Inc

    20 days ago

    It support & operations coordinator

    IT Support & Operations Coordinator Job Description Location: Hartford, CT FLSA Classification: Full-Time, Non-Exempt Reports To: Chief Financial and Administrative Officer Harc provides lifetime...

    onsite, Hartford, CT, United States
    Full TimeJunior (<2 years)
  • ITT Inc. - English US

    ITT Inc. - English US

    20 days ago

    Manager, customer service and demand management

    About ITT: ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense,...

    onsite, Stamford, CT, United States
    $119k – $178k/yrFull TimeLead / Manager
  • Allied World Assurance Company

    Allied World Assurance Company

    21 days ago

    Senior associate administrator, operations, service desk

    Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe...

    onsite, Atlanta, GA, United States
    Full TimeSenior (5+ years)
  • Richemont

    Richemont

    22 days ago

    It retail support analyst

    Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and...

    onsite, Shelton, CT, United States
    $97k – $107k/yrFull TimeJunior (<2 years)
  • Capstone Investment Advisors

    Capstone Investment Advisors

    23 days ago

    Desktop support

    We see the world differently at Capstone Investment Advisors. You will, too. Capstone is a global, alternative investment management firm operating across a broad range of derivatives-based...

    onsite, Boston, MA, United States
    Full TimeMiddle (2-4 years)
  • Accenture

    Accenture

    23 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • Central Wire

    Central Wire

    23 days ago

    It support tech i

    Take the next step with an exciting and growing company. As the only fully integrated maker of premium quality wire, rope, and assemblies, Loos & Co holds a leading position in the global aerospace...

    onsite, Pomfret, CT, United States
    Full TimeJunior (<2 years)
  • Custom Computer Specialists

    Custom Computer Specialists

    24 days ago

    Level 1 help desk support technician

    We are a growing IT company; a great place to start and grow your career! CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed...

    onsite, Hampton, CT, United States
    $40k – $48k/yrFull TimeJunior (<2 years)
  • Easter Seals Capital Region & Eastern CT

    Easter Seals Capital Region & Eastern CT

    24 days ago

    Direct support associate

    Job Description Position: Direct Support Associate I FLSA Class: Non-Exempt Summary of Job: The Direct Support Associate I is responsible for providing direct care, community and center support,...

    onsite, East Hartford, CT, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – technology

    SERVICE STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – telecom, media & entertainment (tme)

    SERVICE STRATEGY MANAGER – TELECOM, MEDIA & ENTERTAINMENT (TME) Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    a month ago

    Services strategy manager – technology

    SERVICES STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Hubbell Incorporated

    Hubbell Incorporated

    a month ago

    Product support specialist

    Job Overview Reporting to C&I Engineering Manager, the Technical Support Coordinator is an interesting and multi-faceted role with the opportunity to develop responsibilities for functions of the...

    onsite, Shelton, CT, United States
    Full TimeJunior (<2 years)
  • Hubbell Incorporated

    Hubbell Incorporated

    a month ago

    Technical product support specialist

    Job Overview Reporting to C&I Engineering Manager, the Technical Support Coordinator is an interesting and multi-faceted role with the opportunity to develop responsibilities for functions of the...

    onsite, Shelton, CT, United States
    Full TimeJunior (<2 years)

10,000,000+ more jobs available!