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  3. San Jose
  4. IT Support Manager

Onsite It Support Manager jobs in San Jose, California, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

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Aug 23, 2025

IT Support Manager On-Site Jobs in San Jose — Lead Local Tech Teams

San Jose companies are actively expanding their technical operations, creating strong demand for a skilled IT support manager to oversee daily helpdesk functions and infrastructure reliability. This on-site position offers 69 open roles for professionals ready to lead support teams in a fast-paced, innovation-driven market. With Silicon Valley's tech ecosystem thriving, there has never been a better time to explore IT support manager jobs in San Jose.

Successful candidates typically bring strong troubleshooting expertise, hands-on experience with ticketing systems, and a solid understanding of network administration and cybersecurity fundamentals. Leadership skills are essential, as the role involves coaching technicians, managing escalations, and coordinating with cross-functional departments. Employers seeking to hire an IT support manager often prioritize candidates who combine technical fluency with clear communication and a proactive approach to problem-solving, ensuring smooth operations across hardware, software, and end-user support functions.

On-site work remains the standard for this role in San Jose, where proximity to servers, hardware assets, and in-person staff support is critical to maintaining uptime and rapid issue resolution. The region's concentration of technology firms and startups continues to fuel steady hiring activity, making IT support manager vacancies a consistent feature of the local job market. Companies value the immediacy and collaboration that on-site presence provides, especially for teams managing complex technical environments.

If you're ready to take the next step in your career, now is an excellent time to explore IT support manager positions available through Global Work AI. Whether you're an experienced leader or building toward this milestone, our platform connects you with employers actively hiring for this role. Take a moment to browse current opportunities and find the right fit for your skills and ambitions.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in San Jose?

    In San Jose, an it support manager commonly earns a salary above the U.S. national median because of the Bay Area’s higher cost of living and strong tech presence. Total pay often falls in the low six figures, with variations based on team size, industry, and whether the role includes broader infrastructure oversight. Employers in California may also factor in bonuses or benefits when setting offers. It helps to compare current listings and nearby IT leadership roles to gauge a realistic range.
  • What skills and qualifications are required for an it support manager role?

    Most employers in San Jose look for several years of hands-on help desk or systems experience, plus proven people management. A bachelor’s degree in information technology, computer science, or a related field is often preferred, though equivalent experience can matter just as much. Strong troubleshooting, ticketing system knowledge, vendor coordination, and user support planning are common requirements. Because local companies move fast, candidates who show process improvement and service reliability tend to stand out. Reviewing job descriptions can reveal which qualifications are most valued.
  • What does an it support manager do on-site each day?

    A typical day usually includes overseeing support requests, assigning tickets, checking service levels, and helping resolve escalated issues. On-site work in San Jose often means coordinating with office staff, walking the floor for hardware or network problems, and keeping systems available for employees. The role can also involve meeting with vendors, updating procedures, and training technicians on tools or response standards. In tech-heavy workplaces, priorities can shift quickly, so time management and clear communication are essential. Looking at similar operations roles can help set expectations.
  • What are the most important technical and leadership skills for an it support manager?

    Success in this role depends on a mix of IT depth and team leadership. On the technical side, knowledge of Windows and macOS environments, Active Directory, device management, networking basics, and service desk platforms is often expected. On the leadership side, coaching, incident prioritization, documentation, and calm decision-making matter just as much. In San Jose, where many employers support hybrid or fast-scaling teams, managers who can balance service quality with staffing needs are especially valuable. It’s useful to compare these skills against the tools listed in local openings.
  • Is on-site work required for it support manager jobs in San Jose, and what does the schedule usually look like?

    For many San Jose employers, on-site presence is still standard because hardware issues, employee onboarding, and floor support are easier to manage in person. Some companies offer limited flexibility, but an on-site schedule is common for this position, especially in offices, healthcare, education, and manufacturing. Hours are often weekday business hours, with occasional early starts, after-hours maintenance, or emergency coverage when systems fail. The exact schedule can vary by company size and service needs, so checking current postings is the best way to spot patterns.
  • What is the hiring process for an it support manager position in San Jose?

    Hiring usually starts with a recruiter screen, followed by one or more interviews with IT leadership, operations, and sometimes HR. Candidates may be asked about past team management, escalation handling, budgeting, and how they improved support workflows. In San Jose, employers often want examples tied to uptime, user satisfaction, and cross-functional collaboration. Some companies add a technical assessment or case exercise to evaluate decision-making. References and background checks are also common before an offer, so it helps to prepare metrics and recent achievements before applying.
  • What certifications help when applying for an it support manager role?

    Certifications are not always required, but they can strengthen a resume for an it support manager opening in California. CompTIA A+, Network+, and Security+ are widely recognized for core IT credibility, while ITIL Foundation is useful for service management. Microsoft, Cisco, and vendor-specific credentials can also help if the workplace relies on those platforms. For candidates moving into leadership, project or process certifications may add value as well. Since each employer weighs credentials differently, it’s smart to match them with the tools and environment listed in current San Jose openings.

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69 jobs found

  • HomeFirst

    HomeFirst

    12 days ago

    Case manager - eih cherry

    Job Details Job Location: EIH Cherry - San Jose, CA Position Type: Full Time Education Level: 4 Year Degree Salary Range: $33.17 - $33.17 Hourly Travel Percentage: None Job Shift: Day Job Category:...

    onsite, San Jose, CA, United States
    $67k/yrFull TimeJunior (<2 years)
  • Aviso, LLC

    Aviso, LLC

    12 days ago

    Senior customer support representative

    Location: San Jose, CA Industry: Precision Manufacturing / Contract Manufacturing Role Type: Full-time, Senior-Level Individual Contributor (Non-exempt / Hourly) Position Summary We are seeking an...

    onsite, San Jose, CA, United States
    Full TimeSenior (5+ years)
  • Capitol Ford

    Capitol Ford

    12 days ago

    Service advisor at capitol ford

    Are you looking for an exciting career with one of the Top 100 Ford stores in the nation? DGDG’s vision for success is driven by our unique culture and cutting-edge technology. To make our vision...

    onsite, San Jose, CA, United States
    $36k/yrFull TimeJunior (<2 years)
  • Nike

    Nike

    12 days ago

    Retail associate, seas - nike san jose

    Lace Up as a Nike Retail Associate / Athlete As a Nike Retail Associate - known as Athletes - you bring the “Just Do It” mindset to life. You serve like a pro to help our consumers discover the...

    onsite, San Jose, CA, United States
    $39k/yrFull TimeJunior (<2 years)
  • Broadcom

    Broadcom

    12 days ago

    Platforms & lab operations engineer

    Job Description Broadcom Core Switch Group (CSG) is the industry leading provider of networking switch ASICs and software that power the largest data centers and carrier networks in the world. The...

    onsite, San Jose, CA, United States
    $144k – $230k/yrFull TimeSenior (5+ years)
  • Micron Technology

    Micron Technology

    13 days ago

    Technical enablement manager, customer enablement

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of...

    onsite, Boise, ID, United States
    $119k – $317k/yrFull TimeSenior (5+ years)
  • Extended Stay America

    Extended Stay America

    14 days ago

    Team lead-109010

    POSITION PURPOSE AND SUMMARY The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual...

    onsite, San Jose, CA, United States
    Full TimeLead / Manager
  • Viasat, Inc.

    Viasat, Inc.

    15 days ago

    Sustainment project manager

    About us One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped...

    onsite, New York City, United States
    $95k – $176k/yrFull TimeSenior (5+ years)
  • Jay Nolan Community Services

    Jay Nolan Community Services

    15 days ago

    Direct support professional

    Location: San Jose, CA Schedule: Friday 7:30-3:00pm Language: English Program: Supported Living Pay Range: $20.25 - $23.00 Apply Now to job that ACTUALLY Makes a Difference in People’s Lives - Hiring...

    onsite, San Jose, CA, United States
    $41k – $46k/yrFull TimeEntry with Degree
  • Cisco

    Cisco

    15 days ago

    Technical product manager, cisco iq platform (enterprise it integrations & be workflows)

    The application window is expected to close on: 10/26/2026 Meet the Team The Cisco IQ Product Platform group builds the next-generation foundation that enables Cisco’s customers to maximize the value...

    onsite, San Jose, CA, United States
    $155k – $225k/yrFull TimeSenior (5+ years)
  • Woongjin, Inc

    Woongjin, Inc

    16 days ago

    System storage administrator

    Company Description For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and...

    onsite, San Jose, CA, United States
    $85k – $90k/yrFull TimeSenior (5+ years)
  • Viasat, Inc.

    Viasat, Inc.

    16 days ago

    Director, strategy and integration, space infrastructure

    About us One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped...

    onsite, New York City, United States
    $181k – $337k/yrFull TimeDirector
  • Extra Space Storage

    Extra Space Storage

    16 days ago

    Assistant store manager

    Will work between multiple stores in the district. Compensation Starting Pay Range: $20.00-$22.00 Hourly The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or...

    onsite, San Jose, CA, United States
    $40k – $44k/yrFull TimeJunior (<2 years)
  • anced Chemical Transport LLC

    anced Chemical Transport LLC

    16 days ago

    Customer support specialist iii - es division

    POSITION SUMMARY The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services,...

    onsite, San Jose, CA, United States
    $55k – $76k/yrFull TimeMiddle (2-4 years)
  • YuJa Inc.

    YuJa Inc.

    16 days ago

    Client onboarding specialist

    About Us YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and...

    onsite, San Jose, CA, United States
    $50k – $60k/yrFull TimeJunior (<2 years)
  • North Texas Tollway Authority

    North Texas Tollway Authority

    17 days ago

    Sr manager, strategic operations & partnerships

    Job Summary The Senior Manager, Strategic Operations and Partnerships provides strategic leadership and operational oversight for NTTA's Account Management Services (AMS) function, including customer...

    onsite, San Jose, CA, United States
    Full TimeSenior (5+ years)
  • JD Finish Line

    JD Finish Line

    17 days ago

    Finish line macy's store associate - eastridge, san jose, ca

    At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the...

    onsite, San Jose, CA, United States
    $37k – $38k/yrPart TimeJunior (<2 years)
  • Tadco Supply

    Tadco Supply

    17 days ago

    Front counter customer service & sales associate

    Company: TADCO Supply Location: San Jose, CA Position: Full-Time or Part-Time Position Summary TADCO Supply is looking for a friendly, dependable, and customer-focused individual to join our front...

    onsite, San Jose, CA, United States
    $38k/yrFull TimeJunior (<2 years)
  • Rivian

    Rivian

    17 days ago

    Service advisor - san jose, ca

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract....

    onsite, San Jose, CA, United States
    $58k – $67k/yrFull TimeJunior (<2 years)
  • T-Mobile

    T-Mobile

    17 days ago

    Mobile expert

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...

    onsite, San Jose, CA, United States
    $40k/yrFull TimeEntry with Degree
  • Brilliant Earth

    Brilliant Earth

    17 days ago

    Store manager, jewelry

    Store Manager, Jewelry Location: San Jose, CA We are seeking a motivated and dynamic Store Manager, Jewelry (Customer Experience Manager) with strong business acumen to lead our team in achieving and...

    onsite, San Jose, CA, United States
    $80k – $100k/yrFull TimeJunior (<2 years)
  • Carters Inc.

    Carters Inc.

    17 days ago

    Assistant store manager

    If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As an Assistant Store...

    onsite, San Jose, CA, United States
    $47k – $60k/yrFull TimeJunior (<2 years)
  • American Tire Depot

    American Tire Depot

    17 days ago

    Automotive assistant manager

    Automotive Assistant Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and...

    onsite, San Jose, CA, United States
    Full TimeJunior (<2 years)
  • Cynet Systems

    Cynet Systems

    18 days ago

    Senior sap brim project manager

    Job Overview We are looking for an experienced SAP BRIM Project Manager / Support Lead to manage production support, continuous enhancement, and operational governance across the SAP BRIM (Billing...

    onsite, San Jose, CA, United States
    $131k – $141k/yrFull TimeSenior (5+ years)
  • U-Haul

    U-Haul

    18 days ago

    Customer service representative

    This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Compensation Range: $18.45 to $19.50 Hourly Location:...

    onsite, San Jose, CA, United States
    $37k – $39k/yrFull TimeJunior (<2 years)
  • The Foundation for Hispanic Education

    The Foundation for Hispanic Education

    19 days ago

    Campus supervisor

    About the Employer The Foundation for Hispanic Education (TFHE) was established in 1981 as a product of the late Dr. B. Roberto Cruz’s vision of providing quality education and support for all...

    onsite, San Jose, CA, United States
    Full TimeJunior (<2 years)
  • The Foundation for Hispanic Education

    The Foundation for Hispanic Education

    19 days ago

    It systems specialist i/ii

    About the Employer The Foundation for Hispanic Education (TFHE) was established in 1981 as a product of the late Dr. B. Roberto Cruz’s vision of providing quality education and support for all...

    onsite, San Jose, CA, United States
    $69k – $75k/yrFull TimeJunior (<2 years)
  • Adobe

    Adobe

    19 days ago

    Sr. director, product management - post sales it

    The Opportunity Adobe is seeking an experienced Senior Director Product Manager to join the Adobe Technology Services (Adobe IT) product management team in San Jose. You'll sit at the intersection of...

    onsite, San Jose, CA, United States
    $190k – $397k/yrFull TimeDirector
  • Deloitte

    Deloitte

    19 days ago

    Service strategy manager – technology industry

    SERVICE STRATEGY MANAGER – TECHNOLOGY INDUSTRY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Spencer Gifts

    Spencer Gifts

    22 days ago

    Assistant store manager - spirit

    Hourly rate ranges from $20.45 - $20.70 per hour and is dependent upon qualifications and experience. Benefits include: California Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of...

    onsite, San Jose, CA, United States
    $40k/yrPart TimeJunior (<2 years)
  • Deloitte

    Deloitte

    22 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, Georgia, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    It engineering and strategy transformation senior manager

    IT ENGINEERING AND STRATEGY TRANSFORMATION SENIOR MANAGER Strategy, Growth, and Transformation | Enterprise Technology Strategy and Transformation Same job available in 37 locations Atlanta, Georgia,...

    onsite, Atlanta, Georgia, United States
    $163k – $322k/yrFull TimeSenior (5+ years)
  • Military Spouse Corporate Career Network

    Military Spouse Corporate Career Network

    24 days ago

    Quality manager (onsite san jose ca) - san jose ca

    On behalf of VetJobs/MilitarySpouseJobs, thank you for your interest. This position is open to Veterans, Transitioning Military, National Guard Members, Military Spouses and Caregivers of War...

    onsite, San Jose, CA, United States
    $130k – $160k/yrFull TimeLead / Manager
  • Super Micro Computer

    Super Micro Computer

    25 days ago

    Sr. technical program manager

    Job Req ID: 29341 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data,...

    onsite, San Jose, CA, United States
    $160k – $180k/yrFull TimeSenior (5+ years)
  • Super Micro Computer

    Super Micro Computer

    a month ago

    Application engineer

    Job Req ID: 30318 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data,...

    onsite, San Jose, CA, United States
    $80k – $100k/yrFull TimeJunior (<2 years)
  • Microchip Technology Inc.

    Microchip Technology Inc.

    a month ago

    Senior engineer i- applications

    Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of...

    onsite, Chandler, AZ, United States
    $70k – $205k/yrFull TimeSenior (5+ years)
  • BrightBee

    BrightBee

    a month ago

    School support associate

    💛 What You’ll Do Want a job where you actually make a difference? As a BrightBee School Support Associate, you’ll work within the San Jose area. The School Support Associate is versatile and...

    onsite, San Jose, CA, United States
    $47k/yrPart TimeEntry with Degree

10,000,000+ more jobs available!