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  5. Onsite It Support Manager jobs in San Jose, California, USA

Onsite It Support Manager jobs in San Jose, California, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

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IT Support Manager On-Site Jobs in San Jose — Lead Local Tech Teams

San Jose companies are actively expanding their technical operations, creating strong demand for a skilled IT support manager to oversee daily helpdesk functions and infrastructure reliability. This on-site position offers 362 open roles for professionals ready to lead support teams in a fast-paced, innovation-driven market. With Silicon Valley's tech ecosystem thriving, there has never been a better time to explore IT support manager jobs in San Jose.

Successful candidates typically bring strong troubleshooting expertise, hands-on experience with ticketing systems, and a solid understanding of network administration and cybersecurity fundamentals. Leadership skills are essential, as the role involves coaching technicians, managing escalations, and coordinating with cross-functional departments. Employers seeking to hire an IT support manager often prioritize candidates who combine technical fluency with clear communication and a proactive approach to problem-solving, ensuring smooth operations across hardware, software, and end-user support functions.

On-site work remains the standard for this role in San Jose, where proximity to servers, hardware assets, and in-person staff support is critical to maintaining uptime and rapid issue resolution. The region's concentration of technology firms and startups continues to fuel steady hiring activity, making IT support manager vacancies a consistent feature of the local job market. Companies value the immediacy and collaboration that on-site presence provides, especially for teams managing complex technical environments.

If you're ready to take the next step in your career, now is an excellent time to explore IT support manager positions available through Global Work AI. Whether you're an experienced leader or building toward this milestone, our platform connects you with employers actively hiring for this role. Take a moment to browse current opportunities and find the right fit for your skills and ambitions.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in San Jose?

    In San Jose, an it support manager commonly earns a salary above the U.S. national median because of the Bay Area’s higher cost of living and strong tech presence. Total pay often falls in the low six figures, with variations based on team size, industry, and whether the role includes broader infrastructure oversight. Employers in California may also factor in bonuses or benefits when setting offers. It helps to compare current listings and nearby IT leadership roles to gauge a realistic range.
  • What skills and qualifications are required for an it support manager role?

    Most employers in San Jose look for several years of hands-on help desk or systems experience, plus proven people management. A bachelor’s degree in information technology, computer science, or a related field is often preferred, though equivalent experience can matter just as much. Strong troubleshooting, ticketing system knowledge, vendor coordination, and user support planning are common requirements. Because local companies move fast, candidates who show process improvement and service reliability tend to stand out. Reviewing job descriptions can reveal which qualifications are most valued.
  • What does an it support manager do on-site each day?

    A typical day usually includes overseeing support requests, assigning tickets, checking service levels, and helping resolve escalated issues. On-site work in San Jose often means coordinating with office staff, walking the floor for hardware or network problems, and keeping systems available for employees. The role can also involve meeting with vendors, updating procedures, and training technicians on tools or response standards. In tech-heavy workplaces, priorities can shift quickly, so time management and clear communication are essential. Looking at similar operations roles can help set expectations.
  • What are the most important technical and leadership skills for an it support manager?

    Success in this role depends on a mix of IT depth and team leadership. On the technical side, knowledge of Windows and macOS environments, Active Directory, device management, networking basics, and service desk platforms is often expected. On the leadership side, coaching, incident prioritization, documentation, and calm decision-making matter just as much. In San Jose, where many employers support hybrid or fast-scaling teams, managers who can balance service quality with staffing needs are especially valuable. It’s useful to compare these skills against the tools listed in local openings.
  • Is on-site work required for it support manager jobs in San Jose, and what does the schedule usually look like?

    For many San Jose employers, on-site presence is still standard because hardware issues, employee onboarding, and floor support are easier to manage in person. Some companies offer limited flexibility, but an on-site schedule is common for this position, especially in offices, healthcare, education, and manufacturing. Hours are often weekday business hours, with occasional early starts, after-hours maintenance, or emergency coverage when systems fail. The exact schedule can vary by company size and service needs, so checking current postings is the best way to spot patterns.
  • What is the hiring process for an it support manager position in San Jose?

    Hiring usually starts with a recruiter screen, followed by one or more interviews with IT leadership, operations, and sometimes HR. Candidates may be asked about past team management, escalation handling, budgeting, and how they improved support workflows. In San Jose, employers often want examples tied to uptime, user satisfaction, and cross-functional collaboration. Some companies add a technical assessment or case exercise to evaluate decision-making. References and background checks are also common before an offer, so it helps to prepare metrics and recent achievements before applying.
  • What certifications help when applying for an it support manager role?

    Certifications are not always required, but they can strengthen a resume for an it support manager opening in California. CompTIA A+, Network+, and Security+ are widely recognized for core IT credibility, while ITIL Foundation is useful for service management. Microsoft, Cisco, and vendor-specific credentials can also help if the workplace relies on those platforms. For candidates moving into leadership, project or process certifications may add value as well. Since each employer weighs credentials differently, it’s smart to match them with the tools and environment listed in current San Jose openings.

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362 jobs found

  • Aviso, LLC

    Aviso, LLC

    2 days ago

    Senior customer support representative

    Location: San Jose, CA Industry: Precision Manufacturing / Contract Manufacturing Role Type: Full-time, Senior-Level Individual Contributor (Non-exempt / Hourly) Position Summary We are seeking an...

    onsite, San Jose, CA, United States
    Full TimeSenior (5+ years)
  • Robert Half

    Robert Half

    3 days ago

    Talent manager (administrative & customer support)

    JOB REQUISITION Talent Manager (Administrative & Customer Support) LOCATION CA SAN JOSE JOB DESCRIPTION Job Summary Our Talent Managers work in a team environment and have responsibility for...

    onsite, San Jose, CA, United States
    $70k – $87k/yrFull TimeJunior (<2 years)
  • ReqRoute

    ReqRoute

    3 days ago

    It support

    We are seeking a dependable, motivated, and customer-focused Entry-Level IT Support Specialist to join our team in a remote, part-time capacity. This position is ideal for individuals who enjoy...

    onsite, San Jose, CA, United States
    $30k – $40k/yrFull TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    5 days ago

    Assistant manager ii

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, San Jose, CA, United States
    $43k – $45k/yrFull TimeNo Skills
  • Jay Nolan Community Services

    Jay Nolan Community Services

    5 days ago

    Direct support professional

    Location: San Jose, CA Schedule: Friday 7:30-3:00pm Language: English Program: Supported Living Pay Range: $20.25 - $23.00 Apply Now to job that ACTUALLY Makes a Difference in People’s Lives - Hiring...

    onsite, San Jose, CA, United States
    $41k – $46k/yrFull TimeEntry with Degree
  • Extra Space Storage

    Extra Space Storage

    7 days ago

    Assistant store manager

    Will work between multiple stores in the district. Compensation Starting Pay Range: $20.00-$22.00 Hourly The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or...

    onsite, San Jose, CA, United States
    $40k – $44k/yrFull TimeJunior (<2 years)
  • Super Micro Computer

    Super Micro Computer

    7 days ago

    Application engineer

    Job Req ID: 29443 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data,...

    onsite, San Jose, CA, United States
    $80k – $100k/yrFull TimeJunior (<2 years)
  • Brilliant Earth

    Brilliant Earth

    7 days ago

    Store manager, jewelry

    Store Manager, Jewelry Location: San Jose, CA We are seeking a motivated and dynamic Store Manager, Jewelry (Customer Experience Manager) with strong business acumen to lead our team in achieving and...

    onsite, San Jose, CA, United States
    $80k – $100k/yrFull TimeJunior (<2 years)
  • Adobe

    Adobe

    8 days ago

    Senior technical account manager

    Job Description Our Company Crafting the world through digital experiences is what Adobe’s all about. We provide everyone—from emerging artists to global brands—everything they need to craft and...

    onsite, San Jose, CA, United States
    $117k – $210k/yrFull TimeSenior (5+ years)
  • Carters Inc.

    Carters Inc.

    8 days ago

    Assistant store manager

    If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As an Assistant Store...

    onsite, San Jose, CA, United States
    $47k – $60k/yrFull TimeJunior (<2 years)
  • The Foundation for Hispanic Education

    The Foundation for Hispanic Education

    9 days ago

    It systems specialist i/ii

    About the Employer The Foundation for Hispanic Education (TFHE) was established in 1981 as a product of the late Dr. B. Roberto Cruz’s vision of providing quality education and support for all...

    onsite, San Jose, CA, United States
    $69k – $75k/yrFull TimeJunior (<2 years)
  • Deloitte

    Deloitte

    13 days ago

    Service strategy manager – consumer

    SERVICE STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    13 days ago

    Service strategy manager – technology

    SERVICE STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    13 days ago

    Service strategy manager – telecom, media & entertainment (tme)

    SERVICE STRATEGY MANAGER – TELECOM, MEDIA & ENTERTAINMENT (TME) Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    13 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    13 days ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    13 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    13 days ago

    Services strategy manager – technology

    SERVICES STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    13 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • goCloudOffice

    goCloudOffice

    14 days ago

    Outsourced tier-1 it help desk services — microsoft 365 & rmm

    Request for qualifications from IT services firms and independent IT businesses. About goCloudOffice® goCloudOffice® is a modern, AI-driven IT consulting company. Founded in 2003 and based in Silicon...

    onsite, San Jose, CA, United States
    $131k/yrFull TimeMiddle (2-4 years)
  • Equity LifeStyle Properties, Inc.

    Equity LifeStyle Properties, Inc.

    14 days ago

    Assistant manager

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Assistant Manager in San...

    onsite, San Jose, CA, United States
    $50k – $51k/yrFull TimeMiddle (2-4 years)
  • Cadence Design Systems

    Cadence Design Systems

    14 days ago

    Cloud support engineer

    At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Job Summary We are seeking a highly motivated Cloud Support Engineer to support our...

    onsite, San Jose, CA, United States
    Full TimeJunior (<2 years)
  • Compass Group

    Compass Group

    15 days ago

    Information technology intern, chartwells higher ed / san jose state university

    Location: We are hiring for an Information Technology Intern position to start in January. Address: One Washington Square San Jose, CA Note: online applications accepted only. Schedule: To be...

    onsite, San Jose, CA, United States
    $36k/yrFull TimeEntry with Degree
  • Ness Digital Engineering

    Ness Digital Engineering

    16 days ago

    Sr. support engineer

    Job Description: Senior Support Engineer Location: No Remote Experience: 5+ Years Reports to: Regional Head - West Coast Work hours: 6:00 AM to 5:00 PM PT (Work in Shifts) [During training, timings...

    onsite, San Jose, CA, United States
    Full TimeSenior (5+ years)
  • Govcio LLC

    Govcio LLC

    16 days ago

    Site support engineer - senior

    Site Support Engineer - Senior GovCIO is currently hiring for a Site Support Engineer - Senior. These positions will be located in one of the following locations: Denver, CO; Chicago (O'Hare), IL;...

    onsite, Albuquerque, NM, United States
    $62k – $72k/yrFull TimeSenior (5+ years)
  • GOODWILL OF SILICON VALLEY

    GOODWILL OF SILICON VALLEY

    16 days ago

    Ftr it technician ii

    Job Details: Job Location: Main Plant - San Jose, CA Position Type: Full Time Education Level: 2 Year Degree Salary Range: $72800.00 - $72800.00 Salary/year Job Shift: Any Job Category: Information...

    onsite, San Jose, CA, United States
    $73k/yrFull TimeJunior (<2 years)
  • Celestica International LP

    Celestica International LP

    17 days ago

    Associate, it infrastructure

    Associate, IT Infrastructure Req ID: 141116&nbsp;Region: Americas&nbsp;Country: USA&nbsp;State/Province: California&nbsp;City: San Jose Summary The Associate, IT Infrastructure will install,...

    onsite, San Jose, CA, United States
    $63k – $94k/yrFull TimeJunior (<2 years)
  • Hertz

    Hertz

    17 days ago

    Manager trainee

    A Day in the Life: Hertz Local Edition (HLE) is focused on delivering flexible, local rental solutions to a wide range of customers outside of our airport hubs. Our team is built on leadership,...

    onsite, San Jose, CA, United States
    $46k/yrFull TimeEntry with Degree
  • Madewell

    Madewell

    19 days ago

    Assistant manager

    Our Story At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality,...

    onsite, San Jose, CA, United States
    $48k – $60k/yrFull TimeJunior (<2 years)
  • ChipAgents

    ChipAgents

    20 days ago

    It operations lead

    About ChipAgents ChipAgents builds AI agents that help semiconductor engineers design and verify chips faster. We work with leading chip companies, cloud providers, and startups to improve the...

    onsite, San Jose, CA, United States
    Full TimeJunior (<2 years)
  • Veeco

    Veeco

    20 days ago

    Manager, global product support (ibd)

    About Veeco You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access...

    onsite, Plainview, NY, United States
    $144k – $192k/yrFull TimeLead / Manager
  • Figure

    Figure

    21 days ago

    It operations specialist

    Figure is an AI Robotics company developing a general purpose humanoid. Our humanoid robot is designed for commercial tasks and the home. We are based in San Jose, CA and require 5 days/week...

    onsite, San Jose, CA, United States
    Full TimeJunior (<2 years)
  • Pitco Foods

    Pitco Foods

    22 days ago

    Front-end assistant manager

    FRONT-END ASSISTANT MANAGER PITCO Foods is a large independent food service distributor in Northern California. Based in San Jose, CA, PITCO also has distribution centers in Brisbane, Oakland, and...

    onsite, Brisbane, CA, United States
    Full TimeJunior (<2 years)
  • Bio-Techne

    Bio-Techne

    22 days ago

    Service support manager

    By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands,...

    onsite, San Jose, CA, United States
    $71k/yrFull TimeJunior (<2 years)
  • PwC

    PwC

    22 days ago

    Contact center transformation - senior manager

    Job Description & Summary The Opportunity As a Contact Center Transformation - Senior Manager, you will lead the charge in revolutionizing user interaction engineering within our Software and Product...

    onsite, Baltimore, MD, United States
    $124k – $280k/yrFull TimeSenior (5+ years)
  • Celestica International LP

    Celestica International LP

    22 days ago

    06 - associate, it infrastructure

    Associate, IT Infrastructure Req ID: 141116&nbsp;Region: Americas&nbsp;Country: USA&nbsp;State/Province: California&nbsp;City: San Jose Summary The Associate, IT Infrastructure will install,...

    onsite, San Jose, CA, United States
    $63k – $94k/yrFull TimeJunior (<2 years)
  • Western Digital

    Western Digital

    23 days ago

    Senior supervisor, global customer support services

    Company Description WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored,...

    onsite, Irvine, CA, United States
    $84k – $112k/yrFull TimeSenior (5+ years)
  • Micron Technology

    Micron Technology

    a month ago

    Sr. executive it support engineer

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of...

    onsite, San Jose, CA, United States
    $90k – $154k/yrFull TimeSenior (5+ years)
  • Supermicro

    Supermicro

    a month ago

    Manager, sales support

    Job Req ID: 30190 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data,...

    onsite, San Jose, CA, United States
    $149k – $165k/yrFull TimeLead / Manager
  • Amazon

    Amazon

    a month ago

    Technical account manager, aws enterprise support, strategic industries

    AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill...

    onsite, Dallas, TX, United States
    $151k – $204k/yrFull TimeMiddle (2-4 years)

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