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  4. IT Support Manager

Onsite It Support Manager jobs in San Francisco, California, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
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      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

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    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

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IT Support Manager Jobs in San Francisco — On-Site Opportunity Awaits

San Francisco's booming tech scene continues to fuel steady demand for IT support manager jobs in San Francisco, as companies look for experienced leaders to guide their technical teams. This on-site role offers 127 open positions for candidates ready to oversee help desk operations and keep infrastructure running smoothly. Local employers are actively looking to fill these openings with skilled talent.

Success in this position calls for a strong background in network troubleshooting, service desk management, and hardware or software support, paired with proven leadership skills to mentor technicians. Familiarity with ITIL frameworks, ticketing platforms like ServiceNow, and vendor coordination is highly valued, along with clear communication skills for working with non-technical stakeholders. Many companies today want to hire an IT support manager who balances technical expertise with calm, customer-focused service.

On-site work remains the norm for this role in San Francisco, where hands-on hardware access and direct team collaboration support daily operations. The city's dense concentration of startups and established tech firms keeps the market strong, with IT support manager positions consistently ranking among the most sought-after roles in local departments. Companies value the immediacy that in-person troubleshooting brings to complex environments.

If you're ready to advance your IT career, explore current openings and connect with employers actively hiring through Global Work AI. Whether you're an experienced leader or growing into management, now is an excellent time to pursue new opportunities in one of the nation's leading tech hubs.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the salary range for an it support manager in San Francisco?

    In San Francisco, compensation for an it support manager commonly falls around $110,000 to $160,000 a year, with larger employers, regulated industries, or teams with broad infrastructure responsibility paying more. Total pay can also rise with bonus plans, stock, or overtime-exempt leadership duties. Local costs are high in California, so pay bands often reflect both experience and the complexity of supporting office networks, cloud tools, and end users. To gauge fit, compare current openings and note how scope changes from one employer to the next.
  • What skills and qualifications are required for an it support manager?

    Strong candidates usually bring a mix of hands-on technical knowledge and people leadership. Employers in California often look for experience with Windows and macOS support, Microsoft 365, identity access, ticketing systems, endpoint tools, networking basics, and vendor coordination. A bachelor’s degree in information technology or a related field is common, though practical experience can carry real weight. Communication, prioritization, and calm incident handling matter just as much as hardware skills. Reviewing nearby listings can help you see how each team balances technical depth with management ability.
  • What does an it support manager do on a daily basis?

    The work typically centers on keeping the support function running smoothly. An it support manager in San Francisco may review open tickets, assign workloads, coach technicians, track service levels, handle escalations, and coordinate fixes with cybersecurity or infrastructure teams. The role often includes device lifecycle planning, documentation, user onboarding, and vendor follow-up for software or hardware issues. Because the job blends operations and leadership, priorities can shift fast when outages or major requests appear. Looking at similar roles can show how much time is spent on strategy versus day-to-day troubleshooting.
  • Is this it support manager position on-site, and what does that mean for the work schedule?

    Yes, this role is on-site, which means the work is performed at the employer’s San Francisco location rather than from home. In practice, that usually involves a regular weekday schedule with set hours, plus occasional early starts, late coverage, or after-hours response during system changes and incidents. On-site support is valuable when teams need fast desk-side troubleshooting, equipment setup, or direct coordination with staff. If you are comparing roles, check whether the company expects a fixed schedule, rotating coverage, or limited flexibility for remote work.
  • What is the typical hiring process for an it support manager role in California?

    Hiring for this type of role in California often starts with an application review, followed by one or more recruiter or hiring manager screens. Many employers then add technical interviews, scenario-based questions, and a discussion of leadership style, since the position needs both service knowledge and team oversight. Some San Francisco companies also include a panel meeting or a practical exercise around incident response, budgeting, or escalation handling. Background checks and reference calls are common near the end. Watching for differences in process length can help you prepare more effectively across related openings.
  • What career growth opportunities are available for an it support manager?

    This path can lead into broader IT operations or service leadership roles. In San Francisco and across California, experienced managers often move toward IT operations manager, service desk director, infrastructure manager, or even senior technology leadership positions if they build strong planning and cross-functional skills. Some professionals branch into cybersecurity operations, systems administration, or program management after gaining deeper exposure to business systems. Growth usually comes from owning larger teams, improving service metrics, and learning budgeting or process design. Comparing these routes can help you map a next step that matches your strengths.
  • What certifications are most helpful for an it support manager role?

    Certifications that signal both technical and leadership capability tend to stand out. Common options for an it support manager include ITIL 4 Foundation for service management, CompTIA Network+ or A+ for core support knowledge, Microsoft credentials for workplace environments, and Cisco training if networking is part of the scope. For managers aiming higher, PMP or similar project credentials can also help in larger California organizations. The most useful choice depends on the tools used by the employer, so it helps to match your study plan to current job postings and team needs.

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127 jobs found

  • R W Group

    R W Group

    4 days ago

    It analyst - sf/sv

    19th October, 2026 Are you an IT Analyst in SF/SV? Do you have law firm experience? Would you like to work with one of the top law firms in the US? If so, R & W Group has a fantastic new opportunity!...

    onsite, San Francisco, California, United States
    $74k – $100k/yrFull TimeSenior (5+ years)
  • Anthropic

    Anthropic

    11 days ago

    It systems engineer, m&a

    About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a...

    onsite, San Francisco, CA, United States
    $325k – $360k/yrFull TimeSenior (5+ years)
  • Fenwick & West

    Fenwick & West

    12 days ago

    Temporary service support analyst

    Job Description Summary: Our Information Technology department is seeking a temporary (estimated 6 months) Service Support Analyst who will be responsible for coming up with solutions and workarounds...

    onsite, San Francisco, CA, United States
    $76k – $108k/yrFull TimeJunior (<2 years)
  • Cloudflare

    Cloudflare

    12 days ago

    Senior manager, integrated network strategy

    About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties...

    onsite, San Francisco, CA, United States
    Full TimeSenior (5+ years)
  • MaintainX (An Autodesk Company)

    MaintainX (An Autodesk Company)

    12 days ago

    Enterprise implementation consultant

    MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut...

    onsite, San Francisco, CA, United States
    Full TimeJunior (<2 years)
  • UCSF

    UCSF

    12 days ago

    It contact center services, manager

    The Manager, Contact Center Services will be responsible for leading and managing the University's Digital Workplace Contact Center team and aligning the contact center and communications services...

    onsite, San Francisco, CA, United States
    Full TimeLead / Manager
  • Amperesand

    Amperesand

    12 days ago

    Staff applications engineer-power systems

    Company Overview Amperesand is reinventing how the world powers its most critical systems. We are facing a once-in-a-generation opportunity for infrastructure disruption. Electricity demand is...

    onsite, Reno, NV, United States
    $160k – $220k/yrFull TimeLead / Manager
  • Charta Health

    Charta Health

    13 days ago

    Customer engineer

    About Charta Health In an industry where the focus should rightly be on delivering quality care to patients, healthcare providers remain burdened by the complexities of non-clinical operations....

    onsite, San Francisco, CA, United States
    $90k/yrFull TimeJunior (<2 years)
  • Convey

    Convey

    13 days ago

    Customer success manager

    Customer Success Manager About Us: We're a small team on a mission to help non-technical teams reliably delegate their repetitive work to AI teammates. We already have dozens paying customers,...

    onsite, San Francisco, CA, United States
    Full TimeJunior (<2 years)
  • Kargo

    Kargo

    14 days ago

    Deployment support technician

    At Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are...

    onsite, San Francisco, CA, United States
    Full TimeJunior (<2 years)
  • Deputy Assistant Secretary for Information and Technology

    Deputy Assistant Secretary for Information and Technology

    15 days ago

    It specialist

    Summary Join the Connectivity and Collaboration Service (CCS) under OIT and be part of VA's digital transformation. CCS designs and maintains world-class connectivity, collaboration, and support...

    onsite, Albany, NY, United States
    $91k/yrFull TimeJunior (<2 years)
  • Windfall

    Windfall

    15 days ago

    Product delivery expert

    As a Product Delivery Expert, you will own fast, accurate, and reliable product delivery for Windfall's customers, making sure every data file, model score, and data integration lands on time and...

    onsite, San Francisco, CA, United States
    $110k/yrFull TimeJunior (<2 years)
  • ResolveAI

    ResolveAI

    15 days ago

    Head of technical support

    About Resolve AI Software maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI...

    onsite, San Francisco, CA, United States
    Full TimeDirector
  • Crowell & Moring

    Crowell & Moring

    15 days ago

    Legal support specialist

    Job Summary The Legal Support Specialist is accountable for providing administrative support and customer service to Legal Secretaries working in teams in order to meet critical deadlines within...

    onsite, San Francisco, CA, United States
    $70k – $100k/yrFull TimeJunior (<2 years)
  • Accenture

    Accenture

    15 days ago

    Servicenow technology delivery lead manager

    We Are: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture...

    onsite, Albany, NY, United States
    $94k – $266k/yrFull TimeLead / Manager
  • Daiso

    Daiso

    16 days ago

    Store assistant manager

    As an Assistant Store Manager, provide support to the store manager in the management of store operations. In support of the store manager, he/she is responsible for store staff shift management,...

    onsite, San Francisco, CA, United States
    Full TimeJunior (<2 years)
  • Redwood Materials

    Redwood Materials

    16 days ago

    Staff applications engineer

    About Redwood Materials Redwood Materials was founded in 2017 by JB Straubel, co-founder and former CTO of Tesla, on a simple but radical idea: the critical minerals powering the energy transition...

    onsite, San Francisco, CA, United States
    $168k – $220k/yrFull TimeSenior (5+ years)
  • Anywhere

    Anywhere

    16 days ago

    Agent experience manager - san francisco, ca

    Sotheby’s International Realty is seeking a highly organized, client-focused Agent Experience Manager to support the onboarding, adoption, and continued engagement of Home Platform, our proprietary...

    onsite, San Francisco, CA, United States
    Full TimeEntry with Degree
  • Shield

    Shield

    16 days ago

    It help desk engineer

    IT Help Desk Engineer Department: Managed Services Employment Type: Full Time Location: boxIT - San Francisco, CA Compensation: $25.00 - $35.00 / hour Description Are you really interested in...

    onsite, San Francisco, CA, United States
    $50k – $71k/yrFull TimeJunior (<2 years)
  • Cooley AI

    Cooley AI

    17 days ago

    Senior endpoint engineer

    Senior Endpoint Engineer Cooley AI is seeking a Senior Endpoint Engineer to join the Innovation team. About Cooley AI: Cooley AI is the wholly-owned subsidiary of Cooley LLP. The frontier development...

    onsite, Boston, MA, United States
    $130k – $175k/yrFull TimeSenior (5+ years)
  • Allied World Assurance Company

    Allied World Assurance Company

    17 days ago

    Senior associate administrator, operations, service desk

    Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe...

    onsite, Atlanta, Georgia, United States
    Full TimeSenior (5+ years)
  • Accenture

    Accenture

    17 days ago

    Service ccaas technology delivery lead

    We Are: Accenture Song—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the...

    onsite, Albany, New York, United States
    $133k – $338k/yrFull TimeLead / Manager
  • Parakeet Health

    Parakeet Health

    17 days ago

    Senior customer success manager

    Who We Are Parakeet Health is building the AI-powered operating system for medical practices. Today, healthcare runs on phone calls, faxes, and manual labor, and everyone feels it. Practices burn...

    onsite, San Francisco, CA, United States
    Full TimeSenior (5+ years)
  • Barry's

    Barry's

    17 days ago

    Client operations supervisor

    As a Client Operations Supervisor, you’ll be the first contact for Barry’s, leading best in class Hospitality and execution of daily operations. You will support the Senior/General Manager and...

    onsite, San Francisco, CA, United States
    Full TimeJunior (<2 years)
  • Granola

    Granola

    17 days ago

    Tech ops lead

    You'll be the person colleagues turn to when something isn't working, they need access to a tool, or they're getting set up for their first day. Day-to-day support will be the core of your role....

    onsite, San Francisco, CA, United States
    Full TimeJunior (<2 years)
  • Comfy

    Comfy

    18 days ago

    Customer success manager, creative ai

    Help creative teams turn Comfy workflows into everyday production. Comfy is the open, modular platform for visual AI. Artists, studios, developers, and enterprise teams use ComfyUI to build workflows...

    onsite, San Francisco, CA, United States
    Full TimeSenior (5+ years)
  • Google

    Google

    18 days ago

    Customer engineer iii, platform, google cloud

    MINIMUM QUALIFICATIONS: Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Experience with cloud...

    onsite, San Francisco, California, United States
    $152k – $221k/yrFull TimeMiddle (2-4 years)
  • OpenAI

    OpenAI

    18 days ago

    Itav deployment engineer

    About the Team OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological...

    onsite, San Francisco, CA, United States
    Full TimeMiddle (2-4 years)
  • Plaud

    Plaud

    18 days ago

    It support engineer (contractor)- san francisco

    About Plaud Inc. Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 2,500,000 users worldwide since 2023....

    onsite, San Francisco, CA, United States
    $81k – $101k/yrFull TimeJunior (<2 years)
  • Williams-Sonoma

    Williams-Sonoma

    18 days ago

    Assistant store manager - sales & service, full time, soho - greenrow

    We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our...

    onsite, San Francisco, CA, United States
    $46k – $54k/yrFull TimeJunior (<2 years)
  • Accenture

    Accenture

    19 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • Nscale

    Nscale

    19 days ago

    Senior engineer, collab platforms

    About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies...

    onsite, Houston, Texas, United States
    $150k – $240k/yrFull TimeSenior (5+ years)
  • Crusoe

    Crusoe

    19 days ago

    Senior staff optics engineer, network qualification & strategy

    Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of...

    onsite, San Francisco, CA, United States
    $250k – $300k/yrFull TimeSenior (5+ years)
  • Y

    Young Mens Christian Association of Greater San Francisco

    20 days ago

    Student success manager - youth chance hs

    Position Summary The Student Success Manager (SSM) will work as part of an interagency team and partners with teachers, counselors, and administrators from the San Francisco Unified School District...

    onsite, San Francisco, CA, United States
    $65k – $73k/yrFull TimeJunior (<2 years)
  • Deloitte

    Deloitte

    22 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, Georgia, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Crusoe

    Crusoe

    24 days ago

    Customer support engineer ll

    Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of...

    onsite, New York, New York, United States
    $120k – $140k/yrFull TimeMiddle (2-4 years)
  • Swickard SF Corporation, d/b/a Jaguar Land Rover San Francisco,

    Swickard SF Corporation, d/b/a Jaguar Land Rover San Francisco,

    24 days ago

    Service advisor

    San Francisco, CA | Land Rover | Jaguar | Luxury European brand | 1+ year preferred | Hospitality experience welcome | Sales experience welcome | Fixed ops | Bay Area | Downtown SF | Veterans...

    onsite, San Francisco, CA, United States
    $50k – $100k/yrFull TimeJunior (<2 years)

10,000,000+ more jobs available!