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  5. Onsite It Support Manager jobs in Mesa, Arizona, USA

Onsite It Support Manager jobs in Mesa, Arizona, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager – On-Site in Mesa: Lead Technical Operations in Arizona

Mesa businesses are expanding their technology infrastructure, driving strong demand for IT support manager jobs in Mesa who can lead help desk teams and ensure seamless technical operations. This on-site position offers 214 open positions for professionals ready to oversee daily IT functions while collaborating closely with cross-departmental teams. As companies invest heavily in reliable systems, the need to hire a IT support manager with proven leadership skills has never been greater.

Successful candidates bring a blend of technical expertise and people management skills to the table. Strong knowledge of network troubleshooting, hardware and software systems, ticketing platforms, and IT service management frameworks is essential. Equally important are soft skills such as clear communication, patience under pressure, and the ability to mentor junior technicians. Employers reviewing IT support manager vacancies typically look for candidates who can balance hands-on problem-solving with strategic planning for long-term infrastructure improvements.

On-site work remains the standard for this role in Mesa, as IT support managers must be physically present to oversee equipment, coordinate with facilities teams, and respond quickly to urgent technical issues. The regional job market shows healthy demand, fueled by Arizona's growing tech and business services sectors. Companies value having leadership on the ground to maintain uptime, train staff, and manage vendor relationships effectively, making this an appealing option for professionals who thrive in collaborative, in-person environments.

If you're ready to take the next step in your IT career, exploring current IT support manager positions could be your best move yet. Global Work AI connects skilled professionals with employers seeking dependable, forward-thinking leaders in Mesa and beyond. Take a moment to browse available opportunities and find the role that matches your ambitions and expertise.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Mesa?

    In Mesa, Arizona, pay for an IT support manager commonly lands in the low-to-mid six figures, with many roles falling roughly around $85,000 to $115,000 a year, depending on team size, industry, and scope. Larger employers, healthcare groups, or companies with complex systems may pay more, especially when the role includes after-hours escalation or project leadership. Benefits can also affect total compensation, so it helps to compare base pay with bonus, PTO, and insurance when reviewing current local postings and related IT leadership roles.
  • What skills and certifications are required for an it support manager role?

    Strong candidates usually combine hands-on technical knowledge with people leadership. Employers in the US often look for experience with Windows and Microsoft 365, endpoint support, networking basics, user account administration, and incident prioritization. Communication, coaching, and vendor coordination matter just as much. Certifications are not always mandatory, but CompTIA A+, Network+, ITIL Foundation, Microsoft, or Cisco credentials can strengthen a profile. In Mesa, Arizona, adding service management experience can help you stand out, so compare requirements across similar openings to see which credentials appear most often.
  • What does an it support manager do day to day?

    This position sits at the center of user support and team coordination. A typical day may include assigning tickets, monitoring service levels, helping technicians with escalations, speaking with department leaders, and reviewing recurring issues that affect productivity. Many IT support managers also handle asset planning, documentation, onboarding support, and root-cause follow-up for outages. In an on-site Mesa office, face-to-face problem solving and floor support can be part of the routine, especially when hardware or network issues need immediate attention. Reviewing nearby job descriptions can show how responsibilities vary by employer.
  • What are the typical work hours and on-site expectations for an it support manager in Mesa?

    Most schedules follow standard business hours, often around 8 a.m. to 5 p.m., though some employers expect early starts, staggered coverage, or occasional late-day response for critical incidents. Because this is an on-site role in Mesa, Arizona, in-person presence is usually important for walk-up support, hardware troubleshooting, meetings, and coordination with other departments. Some companies also ask for limited after-hours availability during upgrades, major outages, or onboarding events. When checking current openings, it helps to note whether the listing mentions rotation, overtime, or travel between local offices.
  • What tools, ticketing systems, and IT infrastructure experience are most valuable for this role?

    Experience with service desks and enterprise support platforms is highly valued, especially ServiceNow, Jira Service Management, Zendesk, or Freshservice. Employers also like familiarity with Microsoft 365, Active Directory or Entra ID, remote support tools, imaging software, VPN access, and basic network equipment such as switches, Wi-Fi controllers, and firewalls. In a Mesa IT support manager job, it helps to know how these systems connect to daily service delivery, asset tracking, and reporting. Reviewing listings side by side can reveal which tools are most important for a specific workplace environment.
  • How does the hiring process usually work for an it support manager position?

    The process often begins with an application review and a recruiter screen, followed by one or more interviews with IT leadership, peer managers, or operations partners. Candidates may be asked about ticket trends, team coaching, escalation handling, budget awareness, and examples of improving service quality. Some employers include technical questions, a case study, or a panel interview to gauge decision-making. In Mesa, Arizona, on-site availability and local commute fit can also come up early. Watching how similar roles are structured can help you prepare for each stage with more confidence.
  • What growth opportunities are there after working as an it support manager?

    This background can lead to broader leadership and operations paths. Many professionals move into IT service delivery, infrastructure management, end-user computing, systems administration oversight, or director-level support leadership. Others branch into cybersecurity operations, project management, or IT operations strategy, depending on their technical exposure and business experience. In the US market, employers often value managers who can improve processes, budgets, and user experience at once. For someone based in Mesa, Arizona, building stronger metrics and cross-functional leadership skills can open the door to higher-responsibility roles, so it is worth comparing target jobs and expected competencies.

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214 jobs found

  • JX Advanced Metals USA, Inc.

    JX Advanced Metals USA, Inc.

    Today

    Quality assurance associate

    Quality Assurance Assistant The Quality Assurance Assistant will support the QA Manager in maintaining and enhancing our quality management systems. This entry-level role is ideal for someone with...

    onsite, Mesa, AZ, United States
    Full TimeEntry with Degree
  • Bass Pro Shops

    Bass Pro Shops

    2 days ago

    Club customer service

    POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter...

    onsite, Mesa, AZ, United States
    Part TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    3 days ago

    Assistant store manager - spirit

    Hourly rate ranges from $17.25 - $17.50 per hour and is dependent upon qualifications and experience. Benefits include: Arizona Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of...

    onsite, Mesa, AZ, United States
    $35k – $35k/yrPart TimeJunior (<2 years)
  • Boeing

    Boeing

    4 days ago

    Apache sustainment integrated support planning and management specialist

    Apache Sustainment Integrated Support Planning and Management Specialist The Boeing Company Boeing Global Services (BGS) has an exciting opportunity for a Mid or Senior Level Integrated Support...

    onsite, Mesa, AZ, United States
    $94k – $160k/yrFull TimeMiddle (2-4 years)
  • Albertsons Companies

    Albertsons Companies

    4 days ago

    Retail sales and store support

    A Day in the Life: As a Retail Sales and Store Support team member, your day is focused on keeping the store clean, organized, and easy to shop. You help customers locate what they need, answer...

    onsite, Mesa, AZ, United States
    Part TimeJunior (<2 years)
  • Circle K

    Circle K

    4 days ago

    Store assistant manager

    Store Assistant Manager Store 2706641: 4353 S Power Rd, Mesa, Arizona 85212 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Assistant Manager We want you to...

    onsite, Mesa, AZ, United States
    Full TimeNo Skills
  • Michaels Stores

    Michaels Stores

    5 days ago

    Framing manager

    Store - PHX-MESA/STAPLEY, AZ Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist...

    onsite, Mesa, AZ, United States
    Full TimeJunior (<2 years)
  • Starbucks Coffee Company

    Starbucks Coffee Company

    6 days ago

    Shift supervisor - store# 60027, sossaman & hampton

    Crafting the world’s finest coffee, one meaningful moment at a time. We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten...

    onsite, Mesa, AZ, United States
    Full TimeJunior (<2 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    7 days ago

    Omnichannel associate - superst'n springs ml

    As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales,...

    onsite, Mesa, AZ, United States
    $31k – $38k/yrPart TimeJunior (<2 years)
  • Gemba Automotive

    Gemba Automotive

    10 days ago

    Service advisor

    As with all members of the Gemba Automotive Team, alignment with Our Purpose and Values is an essential prerequisite. This defines why we are in business, how we go about our daily business, and what...

    onsite, Mesa, AZ, United States
    Full TimeJunior (<2 years)
  • TicketManager

    TicketManager

    11 days ago

    Customer support associate

    Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact....

    onsite, Mesa, AZ, United States
    $44k – $48k/yrFull TimeJunior (<2 years)
  • Bashas'

    Bashas'

    12 days ago

    073 - bashas' night operations team lead - power & mcdowell

    Position Purpose: The Night Operations Team Lead strives to meet store and night operation team goals ordering, stocking and merchandising products for general department shelves, displays and...

    onsite, Mesa, AZ, United States
    Full TimeLead / Manager
  • ASM Global

    ASM Global

    13 days ago

    It manager | mesa complex

    THE ROLE: IT Manager LOCATION: Mesa Convention Center | Mesa, AZ ABOUT LEGENDS GLOBAL Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully...

    onsite, Mesa, AZ, United States
    Full TimeJunior (<2 years)
  • BRAD HALL COMPANIES

    BRAD HALL COMPANIES

    13 days ago

    Administrative support (equipment)

    Job Details: Job Location: SP Mesa - Mesa, AZ Position Type: Full Time Education Level: High School Salary Range: $20.00 - $23.00 Hourly Travel Percentage: None Job Shift: Day Job Category: Admin -...

    onsite, Mesa, AZ, United States
    $40k – $46k/yrFull TimeEntry with Degree
  • Hims & Hers

    Hims & Hers

    14 days ago

    Maintenance administrator

    Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and...

    onsite, Mesa, AZ, United States
    Full TimeJunior (<2 years)
  • Mesa Energy Systems, Inc.

    Mesa Energy Systems, Inc.

    14 days ago

    Temp it telecommunications analyst - on site

    About Us We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our...

    onsite, Mesa, AZ, United States
    $56k – $77k/yrFull TimeJunior (<2 years)
  • F

    Fast Auto Loans, Inc - Arizona

    14 days ago

    Manager in training

    Manager In Training Looking for a role where you can grow fast and develop real-world skills? In this position, you’ll work directly with customers—asking the right questions, overcoming objections,...

    onsite, Mesa, AZ, United States
    $32k – $38k/yrFull TimeEntry with Degree
  • City of Mesa

    City of Mesa

    16 days ago

    Desktop support it engineer ii - (police)

    Description/Duties This vacancy is in the Police Department's Public Safety Information Technology (PSIT) unit for the Desktop Support Assignment. The Information Technology (IT) Engineer II class...

    onsite, Mesa, AZ, United States
    $99k – $144k/yrFull TimeMiddle (2-4 years)
  • Zions Bancorporation

    Zions Bancorporation

    17 days ago

    Premier client support specialist – multiple arizona locations (glendale, mesa, phoenix, tempe, or tucson)

    At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee...

    onsite, Glendale, AZ, United States
    Full TimeJunior (<2 years)
  • Wood Injury Law

    Wood Injury Law

    19 days ago

    Personal injury case manager

    Wood Injury Law – Mesa, Arizona Full-Time | In Office Salary: $55,000–$65,000 per year, depending on experience Wood Injury Law is looking for an experienced Personal Injury Case Manager to join our...

    onsite, Mesa, AZ, United States
    $55k – $65k/yrFull TimeJunior (<2 years)
  • Lennox International

    Lennox International

    19 days ago

    Counter sales associate

    Who We Are Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions....

    onsite, Mesa, AZ, United States
    $46k – $60k/yrFull TimeJunior (<2 years)
  • Target

    Target

    19 days ago

    On-demand: guest advocate (cashier), general merchandise, fulfillment, food and beverage, style (t2940)

    Starting Hourly Rate / Salario por Hora Inicial: $17.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life...

    onsite, Mesa, AZ, United States
    $34k/yrPart TimeJunior (<2 years)
  • Target

    Target

    19 days ago

    Seasonal: guest advocate (cashier), general merchandise, fulfillment, food and beverage, front of store attendant (cart attendant), style, tech, inbound (stocking) (t2940)

    Starting Hourly Rate / Salario por Hora Inicial: $17.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life...

    onsite, Mesa, AZ, United States
    $34k/yrPart TimeJunior (<2 years)
  • Walgreens

    Walgreens

    19 days ago

    Photo specialist

    JOB DESCRIPTION Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions,...

    onsite, Mesa, AZ, United States
    Part TimeJunior (<2 years)
  • MBK Senior Living

    MBK Senior Living

    20 days ago

    Sales assistant, part-time

    Sales Assistant, Part-Time At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's...

    onsite, Mesa, AZ, United States
    $48k/yrPart TimeJunior (<2 years)
  • QuikTrip Corporation

    QuikTrip Corporation

    20 days ago

    Assistant manager - east valley

    QT - Where Hard Work is Rewarded Everyone in the QT family possesses a certain intangible quality. Of course, they possess the many other qualities we expect in our employees, like dependability and...

    onsite, Mesa, AZ, United States
    Full TimeNo Skills
  • The Vitamin Shoppe

    The Vitamin Shoppe

    21 days ago

    Assistant store manager

    Overview The Vitamin Shoppe is looking for engaged, energetic Assistant Store Managers. You could help lead a team of high-performing Health Enthusiasts® in guiding customers on the path to lifelong...

    onsite, Mesa, AZ, United States
    Full TimeMiddle (2-4 years)
  • Five Below

    Five Below

    21 days ago

    Customer experience manager

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Mesa, AZ, United States
    $36k/yrFull TimeJunior (<2 years)
  • Pima Medical Institute

    Pima Medical Institute

    21 days ago

    Admissions support center specialist i

    ADMISSIONS SUPPORT CENTER SPECIALIST (FULL-TIME) Location: Mesa, AZ (Corporate Support Center) | 100% On-Site (Must Work In Office) Type: Full-Time (40 Hours Per Week) | Non-Exempt Schedule: Set...

    onsite, Mesa, AZ, United States
    $36k – $43k/yrFull TimeJunior (<2 years)
  • City of Mesa

    City of Mesa

    23 days ago

    Network it engineer ii (police)

    Description/Duties This vacancy is in the Public Safety's Information Technology (PSIT) Unit in the Police Department for the Infrastructure/Enterprise Operations Assignment, specifically Network...

    onsite, Mesa, AZ, United States
    $99k – $144k/yrFull TimeLead / Manager
  • Knitwell Group

    Knitwell Group

    23 days ago

    Sales lead, dana park

    About us Inspired by our customers who appreciate fashion as much as function, Soma is an intimate apparel brand that embraces a passion for comfort and confidence by offering beautiful, innovative...

    onsite, Mesa, AZ, United States
    Part TimeLead / Manager
  • Spencer Gifts

    Spencer Gifts

    24 days ago

    Returning assistant store manager - spirit

    Hourly rate ranges from $17.25 - $17.50 per hour and is dependent upon qualifications and experience. Benefits include: Arizona Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of...

    onsite, Mesa, AZ, United States
    $35k – $35k/yrPart TimeJunior (<2 years)
  • Lehi Valley Trading Company

    Lehi Valley Trading Company

    24 days ago

    It systems administrator

    The systems Administrator is responsible for the installation, configuration, maintenance, and reliable operation of the organization's IT infrastructure, including servers, networks, operating...

    onsite, Mesa, AZ, United States
    Full TimeSenior (5+ years)
  • Domino's Franchise

    Domino's Franchise

    25 days ago

    Assistant manager(07602) - 510 s. dobson rd

    Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you...

    onsite, Mesa, AZ, United States
    Full TimeEntry with Degree
  • Cloudten Residential

    Cloudten Residential

    25 days ago

    Community assistant manager - metro on main

    Community Assistant Manager - Metro on Main Mesa AZ Who we are: CloudTen is a residential brand headquartered in Nevada that manages and operates multifamily properties throughout the West and has a...

    onsite, Mesa, AZ, United States
    $46k – $52k/yrFull TimeJunior (<2 years)
  • Apple

    Apple

    25 days ago

    Critical facilities operations center operator, data center operations

    Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T...

    onsite, Mesa, AZ, United States
    Full TimeJunior (<2 years)
  • Dexcom

    Dexcom

    a month ago

    Equipment technician 4 ( dobson ) 2b night shift: wed-fri, every other sat.

    The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is...

    onsite, Mesa, AZ, United States
    $67k – $101k/yrFull TimeMiddle (2-4 years)
  • Kroger

    Kroger

    a month ago

    Front end/asst dept leader

    Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department...

    onsite, Mesa, AZ, United States
    Full TimeNo Skills
  • RV Country Arizona LLC

    RV Country Arizona LLC

    a month ago

    Internal service advisor

    Join the top-rated RV dealership in the nation! RV Country has been voted the People’s Choice for Best RV Dealer and certified as an Amazing Workplace. With over 60 years of success and growth and 13...

    onsite, Mesa, AZ, United States
    Full TimeJunior (<2 years)
  • The Kroger Co.

    The Kroger Co.

    a month ago

    Front end/asst dept leader

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in...

    onsite, Mesa, AZ, United States
    Full TimeJunior (<2 years)

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