It support desk

Infusion For Health is looking to add an IT Support Technician to our Team at our headquarters in Brea, Ca!

About Us:

Infusion for Health is a premier, referral-based infusion center serving patients across California, Arizona, Nevada, Washington, Colorado, and Missouri. Our unique centers feature private, comfortable rooms for a personalized patient experience. We are committed to delivering exceptional infusion therapy in a patient-focused, compassionate environment, supported by a team of skilled professionals.

Why Infusion for Health?

• Patient-Centered Care: Our mission is to provide top-notch service and clinical care in a comfortable setting.
• Growth Opportunities: As we continue to expand, we offer opportunities for career advancement and professional development.
• Supportive Environment: Join a team where your expertise is valued, and you can make a real difference in patients’ lives.

Responsibilities & Duties:

• Identifying and acting on opportunities to improve and update software and systems
• Developing and implementing IT policy and best practice guides for the organization
• Setting up and supporting employee IT equipment and network access
• Designing training programs and workshops for staff
• Conducting regular system audits
• Running and sharing regular operation system reports with senior staff
• Manage, review, and assess IT vendors
• Troubleshoot hardware and software issues related to internal IT

Education & Experience:

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience

• 2-5 years of experience working in IT operations
• Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
• Strong critical thinking and decision-making skills
• Project management skills and strong ability to prioritize
• Firm grasp on IT infrastructure and operations best practices

This role is full-time, Monday to Friday, 40 hours per week.

Compensation:

$25/hr DOE + Benefits