Jackson County, Missouri

Jackson County, Missouri

·3 days ago

It support center administrator

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Location

onsite, Kansas City, MO, United States

Salary

$65k/yr

Commitment

Full Time

Level

Lead / Manager

Required skills

IT SupportTeam LeadershipStaff SupervisionPolicy DevelopmentProcurementProduct ResearchBid SpecificationsTechnical MentoringSupport Ticket ManagementProject Management

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Department: Information Technology

Grade: 250

Salary: $32.53/hour

Job Duties:

  • Responsible for the operations of the Support Center staff. The employee sets Support Center policies and procedures, and assigns, directs, and reviews the work of subordinates.
  • Reviews and evaluates requests for equipment and Support Services, performs product research and procurement, produces bid specifications, and performs bid submittal reviews.
  • The assigned projects to this employee may pertain to highly technical areas in which the constraints defining the nature of the system are initially vague or unknown.
  • Handles support tickets and provides assistance to the team when additional help, training and mentoring is needed.

Minimum Qualifications:

  • Bachelor’s Degree from an accredited college or university.
  • Three years of related work experience that includes experience in supervising technical employees.
  • Must possess/maintain valid Missouri Driver's License and provide his/her own transportation.
  • Must submit to/pass pre-employment background and drug screen.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Ready to join the team?

Apply now

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