Job Opportunity: IT Support Assistant

KAAPA is looking for a dedicated IT Support Assistant to troubleshoot and resolve IT issues across multiple facilities.

Job Responsibilities:

• Provide technical support and assistance to employees across multiple locations
• Troubleshoot and resolve hardware, software, and network issues
• Ensure compliance with relevant regulations and standards
• Monitor IT system performance and make adjustments as necessary to improve outcomes
• Prepare and present reports on IT support status, risks, and issues to management
• Foster strong relationships with all stakeholders to facilitate smooth execution of IT support tasks

Working Hours:

Monday - Friday: 8am - 4:30pm with additional hours required throughout the year

Qualifications:

• Bachelor's degree in Information Technology or related field preferred
• Proven experience in IT support, preferably in a multi-location environment
• Strong organizational and time management skills
• Excellent communication and negotiation skills
• Proficiency in IT support software and Microsoft Office Suite
• Ability to work independently and as part of a team
• Detail-oriented with strong problem-solving skills
• Self starter

Benefits:

• Health, dental, and vision insurance
• 401k with employer contributions
• Basic life and short-term disability insurance provided
• Sick and vacation time along with 8 paid holidays
• Profit Sharing
• Signing bonuses
• Competitive wages starting at $25.54/hr

Join us and become a valued member of our team, contributing to the success of our company. If you are interested in this exciting opportunity, please apply today! We look forward to hearing from you.