It specialist

Job Details:

Job Location: TN 8000 Wolf River #200 0VQ53 - Germantown, TN

Education Level: High School

Salary Range: Undisclosed

Travel Percentage: Up to 25%

Job Category: Information Technology

About the Role

We are seeking a self-motivated, reliable, and customer service–oriented IT Specialist to support our Virginia market. This role is ideal for someone who communicates clearly, takes initiative, and thrives in a fast-paced, team-focused environment.

Work Schedule & Requirements

• Must be onsite at one of our locations during business hours
• Participate in an on-call rotation and help desk phone days.
• Reliable personal transportation is required

Awesome Perks, Just for You!

• Excellent paid time off for a healthy work/life balance.
• Generous 401(k) plan with employer match.
• Education reimbursement opportunities.
• Internal growth opportunities.
• Competitive health and supplemental benefits; with FSA and HSA options.

What Your Duties Will Look Like:

• Be a knowledgeable resource for staff and physicians to address software and hardware issues.
• Act as an IT shared services resource to maximize IT staff utilization.
• Work within the One GI Information Technology ticketing system.
• Perform installation and conduct troubleshooting procedures.
• Work with remote IT vendors to identify and resolve problems.
• Hold administrative rights to multiple systems.
• Participate in setup and implementation of new systems.
• Assist with training materials, procedures, and user training.

The Must Haves:

• High School Diploma or equivalent required.
• College degree in IT or a related field, 2+ years of IT experience can substitute for a degree.
• IT certifications preferred (A+, Azure, Microsoft, Network+, Security+).
• Basic knowledge of computer hardware required.
• Basic networking knowledge (TCIP protocols and addressing).
• Must have working knowledge of O365, Windows 10/11, Azure, IOS, Android OS.
• Excellent verbal and written communication skills.