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Title: IT Asset Management Analyst

State Role Title: Info Technology Specialist I

Hiring Range: up to a MAX of $70,000.00, commensurate with Education and Experience

Pay Band: 4

Agency: Virginia State University

Location: Virginia State University

Agency Website: www.VSU.edu

Job Duties

The IT Asset Management Analyst provides technical and analytical support for the day-to-day operations within IT Asset Management area including software and hardware life cycle for faculty and staff. The IT Asset Management Analyst provides a centralized reporting and problem resolution program to support users of Information Technology. Manage University IT best practices with Industry best practices within the structure of IT Service Management.

• IT Asset Lifecycle Management
• Inventory Management and Control
• Compliance, Governance, and Risk Management
• Vendor, Contract, and Warranty Administration
• IT Service Management (ITSM) Operations

Minimum Qualifications

Must demonstrate excellent communication, interpersonal and organizational skills and be adept at tactfully managing a wide array of customers and their needs. Strong analytical thinking and problem-solving abilities required. Ability to provide high level of customer service and reduce technical information to simple language. Ability to clearly document issues so that they may be easily interpreted by other staff members. Skilled in industry standards of ITSM, data repository, data normalization and IT Asset Management best practices as defined by IAITAM.

Additional Considerations

PREFERRED QUALIFICATIONS: Preferred to have any of the following certifications: ITIL Foundations v4, CHAMP, CSAM. Experience in a higher educational environment is preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Virginia State University is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. VSU encourages and invites minorities, women, individuals with disabilities, and veterans to apply. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

HOW TO APPLY

Virginia State University only accepts applications for this position through the on-line state Recruitment Management System (PageUp). Faxed, e-mailed, and mailed applications and/or attachments will not be accepted. The application must be detailed and fully completed. All employment and periods of unemployment (if applicable) must be listed within the application; either on an attached resume or manually listed in the “Relevant Work History” section. Each application is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided on the application, therefore, it is essential to fully complete each section of the application and provide descriptive information. Submitting an incomplete state application, or a state application lacking in detail, may result in your non-selection. This website will provide a confirmation of receipt when the application is submitted for consideration. Applications will be accepted until the position is filled. Interested persons must attach a cover letter and a current resume/c.v to the online application. Official transcripts will be required at the time of employment. The selected candidate will be subject to an extensive and complete background check, which may include fingerprinting. The candidate may be required to complete a Statement of Economic Interest as a condition of employment, if applicable. Employment-based visa sponsorship at Virginia State University (VSU) is not guaranteed and will be evaluated carefully on a case-by-case basis. Federal law does not require employers to provide immigration sponsorship, and VSU is not obligated to offer it.

Commonwealth’s Alternative Hiring Process

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019.

Optional Retirement Plan (ORP)

• Immediate vesting
• Portable
• Investment choice

Virginia Retirement System (VRS)

• Defined benefit pension
• Lifetime monthly income

457 Deferred Compensation Plan (DCP)

403(b) (TIAA)

Comprehensive medical & dental plans

Employee Assistance Program

Paid annual and sick leave

Paid state and federal holidays

Employer-paid life insurance

Flexible Spending Accounts

Public Service Loan Forgiveness eligibility

Contact Information

Name: Dominique M. Fisher

Phone: 804-524-5075

Email: dfisher@vsu.edu