Job Details

Job Location: Corporate Office - Weedsport, NY

Position Type: Full Time

Education Level: 2 Year Degree

Salary Range: $65000.00 - $80000.00 Salary/year

Travel Percentage: Up to 25%

Job Shift: Monday - Friday: 8:00am to 5:00pm

Job Category: Management

Internal Sales Manager FLSA Status: Full Time / Exempt

Reports To: SVP of Sales

Pay Range: $65,000 - $80,000

Schedule: Monday – Friday / 8AM – 5PM

Job Purpose

An inside sales manager’s job purpose is to lead and support internal sales activity that drives revenue growth, strengthens customer relationships, and improves coordination between sales, operations, and terminals.

Duties and Responsibilities

Sales Responsibility

• Actively source carriers, backhauls and loads.
• CRM Management: Ensure CRM entries are accurate and true.
• Provide CRM quotes for all internal requests in a timely manner (<2 hours).
• Follow through to close out all quotes.
• Dictate settlements to terminal managers.
• Review all internally circulated lane opportunities for viability and placement.
• Work with Sales Manager: Daily communication around sales opportunities.
• Providing market rate feedback to help develop sales team.
• Provide Industry feedback.
• Assist sales teams with logistics-related information and support.
• Communicate priorities to President & VP Operations for weekly, monthly and quarterly focus.
• Communicate closely with Sales Manager, President and VP of Operations regarding missing loads, lost lanes, pricing concerns, needed freight, new customer opportunities, etc.

Provides Professional Interface with Customers/Drivers/Employees

Always representing Page.

Benefits

• Meritain Aetna (offer two health insurance plans)
• Company Sponsored HRA card
• Colonial Supplemental Voluntary plans (accident, medical bridge, cancer & disability)
• Dental Vision (offer two plans)
• Life Insurance
• ER Life Insurance, 1x annual salary
• Pet Insurance and Discount plan
• EAP- Employee Assistance Program
• Profit Share Program
• 401K and 401K match
• PTO (Paid Time Off)

Qualifications

• 5+ years Customer Service, Sales, or Dispatch Management experience.
• Proficiency in dispatch software, tracking systems, and other relevant technologies.
• Ability to quickly identify and resolve issues related to logistics.
• Ability to analyze data and identify trends to improve operations and sales performance.
• Ability to provide excellent customer service and resolve issues effectively.
• Advanced written and verbal communication skills.
• Possession of key competencies, including conflict management, business negotiation, organization, and decision-making.
• Must pass a post-offer, pre-employment drug test and agree to companies’ drug free workplace policies.

Safety in the Workplace

Employees should take reasonable care of their health and safety no matter where they are or what they are doing. This is especially true in the workplace, where your actions can affect both your own safety and that of others. Your cooperation in making sure you receive the proper training for your job, understand and follow the company’s health and safety policies, as well as reporting any unsafe conditions is required.

Safety Sensitive Position

Physical requirements: Required to stand, walk, use hands/fingers, handle/feel, and reach with hands and arms. Must be able to read, write, talk, and hear. Must be able to lift/move up to 25lbs. Vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust and focus.

Travel

Other terminal locations – as needed.

EEO Statement

It is the policy of Keith Titus Corporation to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation.