Human Services Program Branch Manager

Advertisement Closes 11/3/2026 (11:59 PM ET)

Pay Grade 17

Salary

$58,660.08 - $87,990.00 Annually

Employment Type

EXECUTIVE BRANCH | FULL TIME | INELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

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Location

275 East Main Street, Frankfort, KY 40621 USA

Description

The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangements at any time.

The Kentucky Department for Community Based Services (DCBS) is a multi-faceted agency that provides services and programs to enhance the self-sufficiency of families; improve safety and permanency for children and vulnerable adults; and engage families and community partners in a collaborative decision-making process. We offer an exciting opportunity to be part of a team of professionals committed to providing services to the children and families of the Commonwealth.

The Division of Protection and Permanency seeks a driven, positive, and professional Human Services Branch Manager to lead and coordinate the Division’s Clinical Services and Medically Complex Foster Care Program. This position requires a strong clinical background and demonstrated knowledge of the behavioral health, medical, developmental, and trauma-related needs of children and youth in foster care, particularly those with complex or intensive needs.

The Human Services Branch Manager provides leadership, supervision, and coordination for Clinical Services and the Medically Complex Foster Care Program, ensuring that services and supports are responsive to the complex needs of the children and youth served. The position provides subject-matter expertise and programmatic support to the Assistant Director II and Division Director and contributes to the development, implementation, and continuous improvement of initiatives serving Kentucky’s vulnerable foster care population. The position also serves as a Division liaison and lead for contractual partnerships with statewide victim advocacy programs, requiring strong collaboration, communication, and program oversight skills.

Responsibilities and Duties

• Facilitates and coordinates program operations regarding clinical consultations, healthcare oversight, and administration of the medically complex foster care program in person and virtually.
• Supervises staff, approves time, and completes performance evaluations.
• Identifies areas of growth in this programmatic work with a high acuity foster care population and makes recommendations for improvement.
• Negotiates, monitors, and administers contracts that include three large statewide victim advocacy programs, clinical services, and specialized placement programs.
• Serves as a liaison to placements in and out of state serving the high acuity and medically complex youth.
• Oversees monitoring of outcomes for specialized placement programs and reports to the Director.
• Participates in task forces, work groups, and committees as requested by the Office of the Director.
• Prepares reports, documents, and other materials to brief the Office of the Director and Office of the Commissioner regarding the programmatic work.
• Evaluates the quarterly and annual data reports from domestic violence programs, rape crisis centers, children's advocacy centers, and other clinical programs administered within the Division of Protection and Permanency.
• Performs other duties as assigned.

Skills and Expectations

• Excellent written and verbal communication skills.
• Excellent organizational skills, with the ability to manage multiple tasks/projects.
• Leadership skills, with the ability to manage and motivate a team.
• Comfortable with speaking and presenting in a public forum.
• Critical thinking and problem-solving skills to address challenges as they arise.
• Analytical skills to evaluate data and make suggestions for program improvement.
• Time management skills and self-motivated to complete tasks and meet deadlines.
• Goal-oriented and motivated to assist the department in program improvement.
• Ability to adapt to changing processes and protocols for continuous quality improvement (CQI).
• Experience working with community partners.
• Ability to complete work both in person and virtually.

CHFS also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/.

Minimum Requirements

• EDUCATION: Graduate of a college or university with a bachelor's degree.
• EXPERIENCE, TRAINING, OR SKILLS: Five years of professional experience in the administration of human services programs, emergency management services, emergency medical technician, paramedic, or related field.
• Substitute EDUCATION for EXPERIENCE: A master's degree in social work, health administration, labor relations, public or business administration or related field will substitute for one year of the required experience.
• Substitute EXPERIENCE for EDUCATION: Administrative or business experience, or professional, subprofessional, or clerical work in a human services area, emergency management services, emergency medical technician, paramedic, or related field will substitute for the required education on a year-for-year basis.
• SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions

Incumbents working in this job title typically perform duties in an office setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Julie R, Ferrell at Julier.ferrell@ky.gov or 502-764-2884.

An Equal Opportunity Employer M/F/D