Job Details

Job Location: Contour DFW - DFW Airport, TX

Position Type: Full Time

Education Level: High School

Salary Range: $43888.00 - $55000.00

Travel Percentage: Negligible

Job Shift: Any

Job Category: Customer Service

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remain at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Full-Time Employee Benefits & Compensation Overview

As a full-time employee of Contour, you are eligible for the following benefits and programs:

• Insurance: Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)
• 401(k) Savings Plan: Eligibility begins the first day of the month following your hire date. The Company offers a matching contribution up to 6% of your eligible compensation.
• Paid Sick Leave: Accrual of up to 56 hours of paid sick leave per year.
• Vested Vacation Hours: Eligible to receive vacation hours on January 1st following your hire date.
• Non-Revenue/Space Available (NRSA) Travel Privileges: NRSA travel privileges on Contour Airlines upon hire.
• Leaves of Absence: Eligible for various types of leave, including Medical Leave, Non-Medical Family Care Leave, Maternity and Paternity Leave, Personal Leave.

Compensation Details

The starting annual salary for this position is between $43,888.00 and $55,000.00 based on your prior work experience.

Equal Employment Opportunity

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hr@flycontour.com.

Join Our Growing Team

Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

Summary of Essential Duties

The Station Manager is responsible for leading and coordinating all aspects of airport operations at the assigned station. This position oversees ticket counter, gate, baggage, and ramp functions to ensure safe, efficient, and customer-focused service.

Key Responsibilities

• Oversee day-to-day station operations, ensuring safety, regulatory compliance, and on-time performance.
• Lead, supervise, and support Cross-Utilized Airport Agents.
• Interact directly with passengers, flight crews, ground handling staff, and vendors.
• Perform and oversee ticket counter, gate, baggage, and ramp duties.
• Conduct investigations of operational incidents.
• Respond to irregular operations (IROPs).
• Ensure compliance with FAA, TSA, OSHA, EPA, and Company standards.

Working Environment / Physical Requirements

Frequent stooping, bending, kneeling, and crouching while performing job duties in both indoor and outdoor environments. Regularly handle, lift, load, unload, and transport items weighing up to 75 pounds.

Qualifications

• Be at least 18 years of age.
• High school diploma or GED equivalent preferred.
• Must understand, read, and write English.
• Must have experience and be highly proficient in Microsoft Office 365.

Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position.