Job Purpose:
This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.
Responsibilities
- Greets guests and responds to special requests.
- Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
- May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
- Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
- Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
- Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
- Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
- Properly handles lost and found items in accordance with department policies and security procedures.
- Performs other duties as assigned by Management.
- Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.
Skills
- Work experience as a Room Attendant or Houseman/Houseperson is required.
- Experience with industrial cleaning equipment and products.
- Good physical health and stamina.
- Flexibility to work in shifts.
- Ability to work with little or no supervision while meeting high-performance standards.
- Excellent organization skills.
- Ability to follow instructions.
- High school diploma is a plus.
This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture.
- Medical/Dental/Vision.
- Paid Vacation.
- Same-day pay available.
- Employee Assistance Program.
- Career Growth Opportunities/ Manager Training Program.
- Reduced Room Rates throughout the portfolio.
- Third Party Perks (Movie Tickets, Attractions, Other).
Benefits:
- 401(k).
- 401(k) matching.
- Dental insurance.
- Employee assistance program.
- Employee discount.
- Flexible schedule.
- Flexible spending account.
- Health insurance.
- Health savings account.
- Life insurance.
- Paid time off.
- Parental leave.
- Professional development assistance.
- Referral program.
- Retirement plan.
- Vision insurance.